Got a rock chip on my windshield and they offer a Wednesday special half off couldn't be happier…read morewith a friendly staff and the quick service will definitely be using them again soon

Very good customer service and friendly employees. They have reasonable pricing and stand by their…read morework.

Fast & reasonable. Would have liked to have gotten a phone call with an estimated time of arrival.read more

They took my $100 deposit. I had wait for five days. I was supposed to get an afternoon…read moreappointment. (I work late nights) The worker wouldn't do it. It rained that morning so he cancelled at 8:00 am. He said he would call me sometime next week! He wouldn't say his name or number. I checked my credit card and they charged for the full $346.40. (un-authorized by me) After a week and a half I still haven't seen anybody.

911 Auto Glass was great! After an unfortunate circumstance they were fast and friendly getting my…read morewindow repaired. They sent out a team to fix my window right in my driveway!

Amazing customer service, delivery, timeliness, and price. You won't find better. Great…read moreexperience. They turned a horrible situation into the most pleasant experience possible. Definitely recommend.

Horrible. Customer service is TERRIBLE…read more We had a very small chip on our windshield and brought it in here to get it fixed. When we brought the car in, it was a tiny small area, the size of a mole. After getting resin in the area, the chip looks way worse. There are whisker like lines coming out now in two different directions. I called and they said to bring the car in. So I did. They said there was nothing they could do since the resin was already in. My issue is that these whiskers or whatever the technical term for these lines on the glass were not there before the repair. And since having the repair, they are getting longer. The whiskers reflect the sun in a horrible way. The tall guy with reddish hair (name ????) was an a--hole. Excuse my language. Customer service 0. DO NOT WASTE YOUR MONEY GOING HERE!!!!!

I was quoted a price for a windshield replacement and made an appointment. When i arrived at the…read moreshop, the price they tried to charge me was $75 higher and they refused to honor the original quote. They do not offer mobile services so I had driven 25 minutes out of the way. Do not recommend! Or if you get a quote on the phone, make sure they email you a confirmation while you are on the phone because they will not keep their word. I was recommended this company from my auto repair shop and I will be making sure they don't recommend this company to anyone else.

I called The Glass Guy in the morning and he was out at my house that same day. He performed the…read morerepair right there in my driveway, which was super convenient for me because I work from home. I also had checked the pricing of the major auto-glass chains, so I knew The Glass Guy had good pricing. I decided to go with The Glass Guy because I have found that small business owners are a better bet than using a franchise and because he has the same warranty and insurance coverage as the big guys. Would totally use him again!

My windshield somehow acquired two huge cracks in the space of a day, making me a bit paranoid that…read moreit would blow out while I was on the highway - but I was able to call Bob the Glass Guy, and have it replaced within 24 hours. He was professional, knowledgeable, and half the price I was quoted by Safelite - in the end, the windshield looks great and it took next to no effort on my part. I'm pretty lazy, so that's highly important - no effort and an uncracked windshield is a good thing.

Absolutely Fantastic!! Best price in town and got done the same day! Will use and recommend to…read moreeveryone!

We needed our windshield replaced after a rock hit it. After checking out reviews, I contacted KC…read moreAuto Glass and I'm so glad we did! We were able to make an appointment right away for the same week. On the day of the appointment, the technician was, knowledgeable and skilled so the job only took 45 minutes from start to end. As an added bonus, he was also friendly and fun to talk with. We were very happy with the whole process KC Auto Glass will be my first call the next time we need them!

Never had I had better communication, efficiency, and transparency with car issues. Truly, amazing…read morelocal company! Would 10000% recommend to everyone!

We had a newer window that was cracked right down the middle from when we first moved in. It's one…read moreof those newer double windows, so not as easy as swapping out a pane. We kind of forgot about it over the past five years, but finally opted to get it fixed through some Yelp research. For starters, this company actually did what we needed and was prompt with communication. They gave us a quote that matched our final bill, and sent someone out to measure and collect a deposit to order the necessary replacement. The whole window replacement clocked in at $300 which was around where I was expecting to pay. For Covid precautions, the guy who came in wore a mask which is pretty normal at this point. I saw a lower Yelp rating after signing on with them and was a little concerned, but nothing about my experience was bad at all. They were timely, efficient, well-priced and I'll look to them for our new house that has a window or two to replace.

scheduled a appointment they never gave me a time so I dropped my car off first thing in the…read moremorning! They Proceed to let me sit in the terrible waiting room and wait all day for my tint! I sat in there with staff from open to close, because they thought I was waiting for a ride nooooo I'm waiting for my service to be complete! terrible experience!

Auto glass tint shop did a great job. Came out quickly and we're efficient at replacing my…read morewindshield. Thank you very much.

From the moment you walk in, you can tell this team operates at a different level. Their…read moretechnicians are highly skilled, detail-oriented, and clearly take pride in their work. They don't just fix the issue -- they explain it in a way that makes sense, give honest recommendations, and never try to upsell unnecessary services. What really sets them apart is their professionalism and integrity. Communication is clear, timelines are met, and the quality of work is outstanding. It's rare to find a shop you can fully trust, but this is one of them. If you're in Kansas City and want reliable, top-tier service, this is the place to go. I won't take my vehicles anywhere else.

Drove to a conference in KC only to get a check engine light shortly after departing from Texas…read more Scared to drive back, I took my car to these guys and they took the time to read my codes even though they were closed. Luckily, they were able to comfort me with the knowledge that the issue wasn't too serious and that I would make it home safe. Much appreciated friendly service!