A human being Answered on the second ring, everything went smoothly, Rick loaded the car carefully…read moreand quickly and even made sure I got home safely. Proce was reasonable too. Couldn't have asked for a better auto breakdown experience thanks to Ace and Rick.

Great people and great service. Great mechanics. I most diffenitly recommend them. Great pricing…read moreand service.

First and last time I will ever go there. Answered their ad for Oil Change, tire rotation and…read morebrake inspection. I knew they were shady when they came out "recommending" that brake and power steering fluid be drained and replaced as a regular maintenance item. (Surprised they didn't tell me I needed new blinker fluid.) Not only that, since they worked on it I've been getting a loud vibration noise when the car idles. Like they didn't tighten something down. I wasn't going to bother reviewing, but I just had to have my rear brakes (and rotors) replaced less than 3000 miles since they "inspected" them and told me they were good. If I was that close to grinding metal on metal that would easily have been detected had they done an actual inspection. Nope, never going back.

Fair pricing? I was charged $340 for labor and spark plugs…read more Repair Pal guaranteed that Cannon Auto Repair would do it for less than $200. Condon Christ took advantage of a senor citizen!

Had tire trouble between Chicago and Cleveland. This place does everything possible to get you in…read moreand out FAST! They didn't have the tire I needed but diagnosed the problem, taking the tire off and putting it back on and directing me to a place that could get me back on the road. No charge. Great and generous service!

went in to get my tire mounted and just because I didn't buy the tire from them they charged me…read more50$. I think that is a load of carp.

I took my car to Happy Cars for a wash and interior vacuum. They did a fabulous job. There's no…read moretrace of dirt, winter salt or dust anywhere, inside or out. It looks like a new car. The price is reasonable, too. I highly recommend them. Great work, Happy Cars staff - thank you!

I had my wife's car detailed for our 14th anniversary and she loved the service and she would give…read morethem 10* out of 5*. thanks Happy Cars!!!

They sell lemons. If you buy anything from these people, you're getting scammed…read more Sold a 2008 Saab 9-7X for $6000, and failed to mention the $2500 or so it needed for: --New engine coolant thermostat --new steering rack --alignment --new CVT solenoid --new manifold All of which SHOULD have been disclosed prior to sale, and claiming that they didn't inspect is laughable as every dealership inspects cars when they come off the auction block or get traded. Straight SCAM ARTISTS who should be investigated for fraud. You'd be better buying a car in a back alley than trusting these fraudsters.

**UPDATED** After my…read moreinitial review stating an issue with Roger Moffat, the Finance person, the dealership reached out to fix everything. Long story short about the issue, Roger had enrolled me into 3 warranties that he had me under the impression were already included and not an extra cost. I found out after everything was signed and I got my papers that they were not included, but were extra. Any way, I wrote my review in the middle of the night on Saturday because the issue I had was literally driving me insane. Ken Mahlka, the General Sales Manager, contacted me first thing Sunday morning even though he was off work. He apologized for the issue and requested I reach out with a time convenient for me to set up an appointment so it can be rectified. An appointment was made and everything was recontracted. Ken went over every document and explained everything to me. He was so pleasant and reassuring. He said that if I did decide later I wanted an extra warranty, I can come back at anytime to discuss it and get a quote. My initial review also gave a good statement about Jim Wright, my car salesman, so I want to reiterate it. Jim was awesome! He was so nice, knowledgeable and personable. He also met with me when I met with Ken and apologized for my issue even though it wasn't his doing. Ken and Jim were absolutely exceptional. You can tell they really care about their customers and their work. Just be careful of Roger if he is still working there.

Great value and quality workmanship. Kept my car clean, too. Local is best! Thanks guys!read more

This is an excellent shop that was kind enough to squeeze us in for an alternator replacement after…read morebeing stranded the night before. I can't thank them enough for their help. Strongly recommended for anyone in the area. Thanks again!

Worse place to get your transmission repaired ! Never go there again ! Junior is an ignorant prick,…read moreno people skills ! Had to take my car back 7 times n they made it worse than when I brought it in. The trans didn't even last 28,000 miles. Should of listened to the lady when I first got there that they never fixed her car right to begin with. They lie saying that drive the car, trans needs to learn. Not true, many mechanics I spook to said they they adjust at first and it learns to begin with. The other reviews given by people only speak of regular car repairs not transmission repairs. If you want to get burnt of several thousands of dollars, than go there. I suggest that you look else where for reliable transmission repair. The place sucks !!! Don't go there !

We wish we could put 6+ stars for this place. Our car broke down in the middle of our family trip…read moreand we really needed to head back for work and our one year old. They put us first in line ASAP and worked on our car even though it had multiple things wrong. They were so friendly and constantly gave us updates on our car while we waited. We are so glad we brought our car here, and now we can head home safely. If you're thinking about bringing your car here, do it!!! - Preston R. & family.