Went here to get my H1N1 vaccination. I called here because they had the nasal spray, and my local…read moreplace didn't. Plus now they are letting anyone get the shot, not just high-risk people. They asked a lot of personal questions on the phone when i made the appt. Do they really need my mother's maiden name? I didn't have much of a wait, and the staff were pretty friendly. Note: The entrance is on Lathrop. There is plenty of free street parking around too.

I had to have 2 TB tests done for nursing school and since this is the cheapest (aka FREE!!) place…read moreI could find, I made my 2 appointments. Not only was it a breeze to make the appointments, but Kathy, the nurse who administered both of my tests was a very kind and friendly woman and overly helpful. She took a minute to actually speak with me and listen to my woes about all the health requirements for school and gave me some advice. Free and staffed with nice nurses? You can't beat that! Don't waste your money going elsewhere!!!!

Lizzie Francis, acupuncture: I sought treatment for a long…read moreterm chronic illness, with recent stomach pain and severe insomnia. After a few sessions of acupuncture with Lizzie I started to have better digestion and no more irritation after eating. And I began to sleep through the night which made a HUGE difference in my quality of life. I continue to work with her to address my autoimmune disease, very impressed that I've been helped this much already. I leave each session feeling more energized and relaxed simultaneously.

I'm immensely grateful to have been under the gentle and exceptionally skilled care of…read moreacupuncturist, Mary Pat, for the last 3 weeks. Serenity is a beautiful, clean, serene setting. Excellent Covid protocols. Easy online appointment scheduling, and online payments. Mary Pat is the best!! She has been so helpful!! Highly recommend!!

I would like to say this hospital has helped me alot when I was in with the door room with them I…read morealso love the php they are so nice and helpful and help u when u need it yes they will be tuff on u when ur not being nice but it's for ur own good I love this hospital

This place deserves a ZERO rating. It should be out of business. My daughter was transferred there…read morefrom St. Joseph's in Joliet. After reading the reviews I didn't want her at Riveredge, but the hospital staff told me that Riveredge was the only location that had an available bed. Both my daughter and my experience with this place has been horrible. My daughter is currently there as I write this message. Her being there has kept me up at night. my daughter has gotten into two physical altercations and my daughter is not a fighter. She told me that a girl just walked up to her, punched her in her face and jaw, and it was swollen and she was in a lot of pain. No one from the facility called to tell me that my daughter was involved in an altercation. I had to hear from my daughter when she called during their one hour phone time. I've left over four messages for her therapist. No one has returned my call. I've also left messages for the nurse and the doctor. I just want to get a status of my daughter because she's been there over 10 days. I have to call multiple times before someone will even pick up the phone in the adolescent unit. you phone just rings. And when I am talking to my daughter it's very loud and kids are in the background cursing and yelling. This place is very unorganized. There is no way the kids should be touching one another. My daughter says they're allowed to say whatever they want, which includes profanity. They're allowed to comb each other's hair. There seems to be no rules at this place. I don't know how my daughter could possibly walk out of here better than she was when she went in. This is not the type of care I had in mind for my daughter. I can't wait until she is released. no circumstances will we ever foot in this place again?

Dr. Manst has been very helpful in addressing some of my health concerns and supporting my weight…read moreloss journey. Under her guidance, I was able to lose 20 lbs through a mixure of protocols, nutrition, exercise, and weight loss drugs. She is attentive and well-informed about overall wellness. She understands the balance between Western Medicine and Traditional and integrative medicine. I highly recommend her for anyone looking to understand and resolve their complex health issues.

Learning from Dr. Manst what foods to eat more sparingly and those to eat more of has greatly…read moreimproved my joint pain to the point that I don't feel pain unless I over consume processed foods. I am truly aware now that what I eat directly affects how I feel.

I want to be very honest with this review of Loyola University Medical Center…read more We arrived on Easter Sunday night after being transferred from another hospital, and I was truly grateful we made it. The ICU staff on the 2nd floor were exceptional--kind, professional, and attentive. They consistently checked on us and treated both patients and family with care and respect during a very difficult time. However, after a few days, we were moved to the 3rd floor, and the experience changed significantly. During overnight hours--around 2 AM--the environment has been surprisingly loud. I heard staff using profanity, watching videos or news on their phones at high volume, and openly complaining about long shifts. I understand healthcare is demanding, but this is a hospital setting, and patients (and their families) can hear everything. My relative is here receiving end-of-life care, so I stay overnight. At one point, a nurse questioned my presence rather abruptly before knowing the situation. To her credit, she apologized once she understood, but in moments like these, a little more compassion upfront goes a long way. One of the nurse was rude and jist keep using profanity and stated this is who she is. Wow, Loyola use to have professional nursing staff, what happened? I also noticed interactions where staff spoke to patients in a very casual, sometimes inappropriate tone. Maybe I'm a bit old-fashioned, but professionalism matters--especially in a place where people are vulnerable, grieving, and trying to find peace. My takeaway: There is clearly a strong, compassionate team here--as seen in the ICU--but consistency matters. Professionalism, awareness, and respect should be maintained across all floors, especially during overnight hours. Hospitals should feel calm and supportive, not loud or chaotic. Patients and families deserve that--especially during life's most difficult moments. I will give a 4 star due to our first encounter here and the kindness nurses such as Nicole and Quand and Jordan. Very kind d and attentive. And I just heard 2 nurses use profanity to another nurse. I am sincerely flabbergasted that they speak like this so openly and there are patients present in their rooms. The level of unprofessionalism is amazing, and i am really saddened by this as this hospital was once top hospital. Being part of the joint commission will definitely reflect not only my review, but how I move forward. This is really upsetting me.

Today we came to visit my husband who had surgery. My 14 yr old was with me. They told her she has…read moreto be 18 to visit. They could have told us that on the phone and saved us a 6 mile trip but it's loyola and they don't do anything to make your visit pleasant. They would not even let her sit in the lobby. We had to turn around and leave. I don't know why this hospital is so terrible, not family friendly, it's a shame. Terrible hospital. I need my ppo insurance again so I can attend Northwestern where they treat you like a valuable human.

Not going to name names but I switched doctors internally since my one doctor of 15 plus years…read moreseemed too busy. The new doc I asked to renew my ADHD meds and take them from 30mg to 40mg. She agreed but I had to take a urine test. I received the results back the next day and the RX I use could not be found. She said that happens but I had to take it again. No problem. That was well over a week ago and my professional life is suffering. She insist the govt "audits" her for these test. This is BS. They think I'm a junky (even though I don't do any drugs and am randomly get tested by the company I work for). There are a few great docs there (Fair, Chan and the NGP) but I'm not a happy camper. Good luck out there my friends!

Dr. Al-Kadari has been professional and a caring surgeon treating my mother's necrotizing fasciitis…read morethroat abscess. She is almost fully recovered from her surgery the first week of October 2021 and Dr. Al-Kadari informed us he expects my mother to be back to 100% by Thanksgiving or Christmas 2021. This was only my second time meeting with Al-Kadari even though he was the main surgeon on my mother's case and she spent 3+ weeks in the hospital at Rush Medical Center. Since her hospital discharge October 20th, we have had three post-op visits with his associate, Ashley Knies. Ashley appeared nervous, insecure, and all around lacking intelligence. Our first visit with her she did nothing besides prescribe more opiates. Our second visit she remover the bandage but did not feel comfortable replacing my mother's wound vac stating she did not have proper supplies or bandages. Luckily, our home healthcare nurse, Sarah helped me pack/prepare the wound vac for the post-op visit, in addition to extra bandages. I tried to hand the bag with the wound vac to Ashley but she shook her head nervously so instead I handed a bandage to Ashley who emphasized, "I wish we had these, our bandages are not near as good as these." After our visit, I reviewed the appointment notes in "MyChart" and was shocked to see Ashley wrote we failed to bring my mother's wound vac to the appointment, which is an outright lie! Moreover, let's pretend we had not brought the wound vac or bandages, why are these supplies not at the hospital? Are they truly lacking necessary medical supplies or is it simply Ashley's incompetence placing blame elsewhere?

I came to Chiro One because they had a great consultation deal. I figured I had a pinched nerve and…read moreneeded some medication. Dr. Desai told me it was much more serious than that, which was scary, but treatable. After 6 sessions I am now able to turn my head with little to no resistance! I want to say thank you to Dr. Desai for explaining everything so clearly and easily, even asking for my input to make sure I understood what was happening to my own body. Thank you Dr. Schultz for the adjustments and good energy and taking a much appreciated note of my crocs and screen tees. Thank you to Cody, Claudia, and Anita for the great conversations. They make time go by so much faster! They were great to be around. This is a great office. Worth every penny. I already feel better and will continue my care in Texas! Thank you for all your help! Just a note, all therapy is done in an open space. Everyone is there to get better and focuses on their own therapy and exercises and very considerate of their space.

Very disappointing first experience. I arrived about 10 minutes early for my scheduled 7:00 AM…read moreSaturday appointment, but the front desk refused to see me because my intake form hadn't been completed. Instead of letting me fill out a form that only takes a few minutes, they turned me away and told me I had to reschedule. I had already gotten up early and set aside time for a 7:00 AM appointment on my Saturday morning, so having my time wasted over something so minor was extremely frustrating. Not a great way to treat new patients or make a first impression.

Like most VA it's horrible. They cancel appointments last minute regularly and then they lie to…read moreyour face and tell you they called you. Even though we can all look on our phones and show them they are wrong they take no responsibility. I'd say understaffed but it wouldn't matter because they have the laziest staff you can imagine so quantity doesn't really help. It's very normal for the bargain bin doctors they have to just not show up to the patients appointments they agreed to and they suffer no consequences. Terrible hospital but again on par for horrible VA care. The entire hospital and system needs to be gutted and redone you can't salvage these people working there because they are the bottom of the barrel. Expect to be treated like garbage not listened to or even given basic care. Thank you for your service, here's the trash bin.

Had surgery scheduled an accident went there, but my surgery was not there. It was a Loyola…read moreoutpatient center went to the Ambulatory surgery in the basement of the hospital to get checked in January 30 ,2026 the lady working behind the desk was nothing but rude yelled at me for coming close to her to show her my appointment then she finally told me I met the wrong place and rushed me out of there without even letting me know where I should go, such unbelievably rude and awkward experience zero customer service. I was just so happy to get out of there and if I ever had to have any procedure done there I would say it's a very scary experience to even be in the building. Let Long let those people work on you. would definitely recommend for everybody to stay away from that place nothing but rude people and no one helping anyone.

Love Dr Natalie. Patient, gentle, strong, knowledgeable, compassionate, great Dr. Natalie gave my…read moreback and legs new life.

Dr. Martinez is great. Very knowledgeable, professional, and kind…read more I highly recommend her.