After browsing the stores lackluster collection, I was talked into a cheaper vape battery. Upon…read moregetting home I discovered that the battery did not even have a button on it. When I went to return the product the clerk let me know that they did not allow returns, and that their normal sign that stated such must be misplaced somewhere. He told me the owner would need to refund the product, but the owner "just left" and would not return until Tuesday (it's Saturday today). Avoid this shop if you can and just drive a little farther down the road.

Great selection of glass and assorted smoking accessories! Great prices! Great customer service all…read morearound! Best smoke shop in rocklin by far!!

I've been coming to this smoke shop weekly for a couple years. Which means I've spent a significant…read moreamount of money there. The younger employee is respectful and helpful but the old man is extremely rude. All for just asking a couple of questions about the product I was purchasing. Petty af!

Went to get a vape for my girl, didn't have the flavor.. purchased another one.. after purchase I…read morehad some questions about the piercings in front and was met with one word answers/ rude customer service. I ended up trying to take a couple pictures of the products(non tobacco products) and the kid/guy with glasses who worked there stood by me without talking then aggressively pushed/assaulted me and said "stop taking pictures and get the f*** out". He could've just asked, I didn't know I couldn't take pics for future reference. So bad service and being assaulted I definitely do NOT recommend this business. *attached is the picture I was taking when I was pushed and cussed at with no warning

I've been there twice and each time the employee went above and beyond. Tonight it was John. He…read moretold me the problem with my vape, tried to find me a replacement and when he couldn't, he called his boss for solutions to my problem. John was amazing!

I left that place honestly frustrated and disappointed. The prices were already ridiculous, but…read morebeing told I only had five minutes to look around because I hadn't bought anything yet just made it worse. I've never understood how a business expects people to purchase something if they won't even let you take your time to look. It felt unwelcoming and honestly a bit disrespectful. When I asked the cashier why, he said it was the owner's rule--and that really said everything I needed to know. I refuse to support a place that treats customers like that.

A little rant on the smoke shop I literally come here every week spend good money with them all the…read moretime !!! so my boyfriend bought me a Lookah two days ago !! TWO DAYS AGO !!! & last night it starting crackling amd popping and bursted in my face !!! so I kindly went in there and told him about it and we looked at a new glass piece and then he tells me that'll be $10. I said huh?? no I told you it bursted amd popped in my face after two days of having it & I shoukd get a replacement and he said oh I'll lose money and you have to contact the original seller. I told them no I already did and looked on their website and you're a third-party seller and once you buy something to sell it on your own it's up to you to make it right and he just kept telling me no oh well I'll call the guy tomorrow. I don't know I can't I'll lose money. I said I come in here all the time and spend lots of money in here, but he's very money hungry does anything for a dollar !! So he called some other Indian guy who tried to rudely tell me that it was my fault and he's not sure what I did to break it but whatever I did to break it.. it's not their problem and mind you I've had multiple types of products like these, and I've never broken them !! And this one didn't even break like normal I was holding it in my hand, and it started crackling, even though it was off/cooling down and popped in my face !!! so I let him know that he's very unprofessional and has no good customer service & I won't be back !!! I'm sorry but if I would've bought it weeks ago or months ago, I would've never even brought it to their attention but I just paid 50 bucks two days ago !! @ Tobacco shop in Lincoln on joiner !! Do NOT GO HERE !!

favorite smoke shop even when I moved out of town very nice very professional good attitude and a…read morelot of variety I always come back

awesome shop with super cool employees , only shop that had what I needed after calling more than 5…read morelocations , thanks guys !

Solid experience with a lot of information for the product I purchased. No upselling and no hassle…read more Great selection!

I love stopping in here, large selection of products, friendly staff, clean store. I stop here over…read morea gas station or convenience store. They always have cold drinks and excellent selection of all different types of vapes and gummies. Solid all around

My favorite smoke shop in Auburn. Has everything you'd need at fair prices. Aswell as great…read morecostumer service everytime

Purchased On pouches, plastic was already ripped and container opened. Picture shows marks where…read morecontainers were opened. This is extremely sketchy and I will never go to this shop again.

I'm back just to check in with ya'll. It's really super kool when you go into a small business in…read moreyour community and when you go inside things are as you expect them to be but then all of a sudden someone new is @ the counter which isn't an issue but it was different and we all know how that could go. But wait too continue with the story the new person at the counter was just as amazing and welcoming as the person that I expected to be there. I know right? It turns out that the person knew kinda who I was and that could only have happened because of the person that I was expecting to be there had spoken of me which is why I shop at his store. We matter and our business matters to him and he shows it with his unwavering kindness Amin and family I have nothing but for yah

First time going to this store, the man behind the counter had excellent customer service and got…read morewhat I was asking for immediately. He was very professional gave me as many discounts as he could and every time I am in the area I will be stopping here For my tobacco needs

I go into this establishment just about every day of the work week and I have met the owner whom…read moreinformed me he would honor the price of a product because his is a bit more expensive than other shops in the area which was cool but I have gone in and only seen his worker who frankly is super disrespectful and when I tell him the owner said he would sell this product for cheaper the guy tells me basically that I'm lying about it but I just say screw it and buy them for the price he says they are but now I show up on Sunday at 925 they open at 930 and I wait and wait wand wait now it's 945 and no sign of opening which is ridiculous considering the closest shop that is open is 3 monkeys in fairway so letting everyone know if you buy a lot of a certain item ide plan to not stop there and put your money into a shop that's respectful and cheaper