Ordered from Nor Cal tonight and was very happy with the service Mia provided! She went above and…read morebeyond to offer excellent customer service. Hoping that next time I order from there she is our delivery person. Thank you Mia, you are awesome!

So I was in town and tried to get a delivery. I thought something was odd that I could not find a…read morephysical location but I pressed on. I eventually found myself texting with someone that claimed to be the company after I reached out due to difficulties on the site. I proceeded as instructed and was told to submit my payment via chime. I did so and inquired about the delivery time and was told the payment didn't go through and asking that I try again. They went so far as to ask for a partial payment for delivery sent me an official looking email it claims came from Chime. I knew it to be false due to some of the information in it. At the end of the day I'm out almost $100 and I learned a lesson. Also per Chime once the money is sent it can't be returned.

Wow. What an amazing experience. An hour ago I was not even a customer....and now my order has been…read moredelivered! Kudos especial to them for driving way out in the woods to deliver! I will never go anywhere else. So happy I found them Loved the selection and price

Bian is extremely knowledgeable. And very willing to share information to help decide what…read moreproducts are right for you 5 stars

Ok usually I do these reviews on Weedmaps , however this place is worth a yelp …read more I finally stopped by The Sanctuary with my husband, and honestly, I knew I was going to like the place before I even walked through the door. As we were heading inside, I passed a girl coming out who looked so much like Billie Eilish that my brain completely short-circuited and I accidentally called her "Billie Eyelash." Thankfully, she knew exactly what I meant and laughed about it. That little interaction pretty much set the tone for the whole visit: good vibes, friendly people, and nobody taking themselves too seriously. Once inside, the experience only got better. As a first-time customer, I was able to take advantage of the new customer discount, which is always appreciated. More importantly, the staff actually took the time to help me figure out what I wanted. I wasn't looking for someone to point at the most expensive thing on the shelf and send me on my way. I had questions, I explained what I normally buy, and the budtender took the time to walk me through options that actually fit what I was looking for. Shoutout to AK, who was incredibly patient and helpful while my husband and I stood there trying to make decisions. I even managed to get what might be the most studious-looking photo ever taken of a budtender. The man looked like he was preparing a dissertation on flower selection. I ended up picking up some flower and a pre-roll, and I left feeling like I got exactly what I came for instead of settling for whatever happened to be on special that day. What stood out most to me, though, was the atmosphere. Everybody working there had their own personality. You'd see someone covered in tattoos helping a customer on one side, someone else who looked like they should be coaching a high school sports team on the other, and another person who looked like their mom's life goal was making sure they stayed focused on school. Somehow it all worked perfectly. The staff was a mix of completely different people, but everybody was welcoming, knowledgeable, and easy to talk to. That's the kind of place I enjoy coming back to. It felt comfortable, not intimidating, and definitely not pretentious. The Sanctuary is also dangerously close to my house, which means they may have accidentally gained a regular customer. Great service, great atmosphere, helpful staff, and a genuinely welcoming vibe. Sometimes you walk into a business and immediately feel like you belong there. This was one of those places. And at the end of the day, it's kind of funny that a bunch of completely different people can come together over one common interest. That's exactly the energy this place has. And I hope no one took any disrespect for my version of my first introduction because I mean everything with the most sincerity and love .

I was seriously disappointed by my experience! When I got there... I was a new customer. They were…read morehaving issues with their system... for checking people in. They needed to scan my ID. (They also take all your info. Including my phone number.) It kept formatting in a way that wouldn't scan. After the 9th or 10th try it worked. I wasn't stressing off of it. The gal at the front desk was nice and trying her best. They weren't busy and ai wasn't in a rush. Yet, when I found out they don't carry the Stiiizy gummies. I was like... that sucks but oh well. I would have tried another but all of their gummies were $25.00!!! I pay like $12.00!!! I get the same amount and the same concentration. They are to help me sleep. I was going to buy $60.00 worth. Which at Stiiizy, would be like 6 bags! Which would have 10 in each baggy. Not here! It would have only been 2 packages and a total of 20 pieces. Not worth the price. My friend bought a bunch of stuff. It wasn't till we were about 15 minutes away. That I realized that I left my ID. No one on staff said anything!!! Yet, they clearly had to know. They didn't call me and let me know. By that time they were closed. It wasn't till the next day. When I called them and they checked. Thank GOD they had it! Not that it was in question but who knows. The most frustrating thing was... I called and got put on hold for 8 minutes!!! (This was the manger's line!) I don't think they were coming back on the phone. I called back and got a lady this time. She was not friendly at all and rude!!! Which is surprising since the staff there are so friendly! I guess management doesn't believe in good customer service!?!? On top of that all. When I went to pick up the ID. There was no apology! Nothing!!! Oh and they had easily 50 to a 100 IDs stuffed in this container. Like an old tin money container. Like you use at a garage sale. To hold all the money! I bet they haven't reached out to any of those customers!!! Which is really bad customer service and retention! If you are missing your ID and have gone here. They may have it!!?!? I am not ever going here again!

This is the BEST delivery service in Rocklin!!! Fast friendly delivery and the best products always…read moreNEVER disappointed!!

From the owner: Medical marijuana deliveryread more

No receipt because they try STEALING YOUR MONEY they were taking about 5$ out of what they were…read moregoing to give me back in change.....I said something he said oh haha I was tired I'm like sure you were buddy. No receipts so there'd be no proof probably also don't give receipts for cash FOR TAX EVASION. I went to the smoke shop near to get a lighter he said yeah they do that to a lot of people.....!!!!

Great Advice if you are not sure what to buy from the menu online, or if you are unfamiliar with…read moresome products, the staff can help pick out what best fits your budget and needs.

Super convenient and good quality The staff is super…read moreknowledgeable and friendly, especially Rob I wouldn't go anywhere else

Smoakland is flat out awesome! I placed an order on 8/3 for next day delivery and had to change…read moredelivery time almost immediately. Krista responded promptly and changed my delivery time to accommodate me. The delivery driver, Dao, was super nice and arrived within the window. Smoakland is my go-to dispensary and would recommend them to anyone! Job well done!

I can always depend on friendly service when Driver Raquel delivers. All of the Ohana drivers are…read moregreat too.

Hello!! I HIGHly recommend this business!! They are informed, nice & patient. JON was my budtender&…read more RAQUEL M. Was my driver. They were absolutely wonderful!! JON picked the perfect ones for me!! And RAQUEL was fast & super nice!! CHECK THEM OUT!!

My favorite dispensary by FAR! They have amazing weekly deals especially on Thursday with their…read moredeals on Raw Garden and Friday where all prerolls are 40% off! Plus all their bud-tenders are really cool and knowledgeable! Shout out to Cako and Malijah who have gone above and beyond to make my experience welcoming, fun, and friendly! Honestly wish this place was a cannabis lounge haha. I recommend this place to all my friends and they love it too!

I went and bought a meha meds x cookies colab disposable and i opened it when i left and it was…read morealmost empty i called them back and they said i could take it back and switch it out but when i went back they told me they couldn't do anything about it after giving me an empty pen. Ive been coming to the same place for a while.

I'm a bartender in the Sacramento area and I had a situation with the manager today and a delivery…read more It was not handled well, I was put on the ban list all because I didn't touch the 50% coupon to apply it. I've made 10 orders from them since April, but the manager wanted to complain about the minimum delivery fee. I told him literally to STFU and I'll give you 10 bucks AFTER my situation was not being resolved. ALL BARTENDERS. DO NOT ORDER FROM HERE! Thanks Mr. Bigtuff manager that held your own. You're so right and hope you get validated somewhere else in life. I'm a nobody, but I know a lot of people. Just lost a lot of fucking business.

Most of time they will have your product but when it's not like that their customer service kind of…read moresucks. Also most dispensaries have their eighths priced to match the larger quantity bags of the same brand not 10 bucks per unit higher . Most clubs honestly and this might be the worker will charge you the same price for the halves of the same brand but give you the eighths in the same quantity in the strange you would want not tell you to go f*** yourself basically