Apex Glass

Great job, super efficient at a great price. Repaired a section of my front bay window, came out…read morereally good.

Was getting my vehicle inspected. Mechanic said I needed a new mirror or my passenger side. Went…read moredown the road to mountaineer glass, they replaced the mirror right there in the parking lot in 15 minutes. Went back and got my vehicle inspection. Fantastic service and only cost $25 for the mirror AND installation. A+

Window World of Kanawha

2.8

Recently purchased 14 windows from Window world and had them installed. We got 5 quotes and their…read moreprice was in the middle of the bunch, so no issues there. The quality of the windows, as far as I can see at this point is just fine, time will tell, I guess. The install crew was great, punctual, friendly, answered all my questions, and did good work as far as I can see. The issue was between the salesman and the office with scheduling and time frame. The salesman left me with the impression that 6-8 weeks from the time of entering the contract until the windows were installed was the expected time frame. Two weeks after signing contract and paying 50%, I still hadn't been called to set up an appointment for measuring (which needed to be done prior to ordering my windows). When I called them, I was told that they were busy and would be calling me soon, but not to worry because me not getting my windows measured would not affect the install date. Well, being that they cannot install windows they don't have and they won't get windows that are not ordered, and they can't be ordered until they are measured tells me that is not quite true. It took a couple of more weeks after that to get them out to measure. In my many calls to the office for updates, I received a couple of promises to find out and call me back and did not receive said call backs when promised. Our contract was signed and payment made on 8/24/24. All windows except for one mis-measured and one damaged (they had to be re-ordered) were installed on 12/9/24 (15 weeks after being told 6-8) and the last two on 1/15/25. Had I known how long it would have taken, I may or may not have still used Window World. Had I been treated by the office staff like my business was important to them, my review would have been different. Our next project is doors. Guess who will NOT be getting a chance to give us a quote on that one.....

Very pleased with Window World of St. Albans. Recently purchased a home that had WW windows…read moreinstalled approx. 12 years ago. Some of the seals had gone bad so I contacted WW and I simply had to pay a one time $50 fee for a warranty transfer. They replaced all of the windows that were defective and it has made a pleasant difference in the appearance of my home. I recommend them.

St Albans Window Manufacturing & Siding

Paid $8400 for a door that came with a bent frame. Now that door with its "automotive finish" is…read morecovered in scratches. I was given "touch up" paint but was just informed today by the manager Jimmy, that the paint is not for scratches. Since I'm not a professional painter or door installer, I did not know this nor should I have to. Jimmy was deeply unprofessional and defensive and continuously spoke over me. We got all of our windows from them 22 years ago and they were great. I don't know what's happened to this local company, but it's a shame. I'm going to use Lowe's or Home Depot from now on.

My wife and I received our front and back door a few months ago. We were both very pleased and…read moreimpressed with the work. The doors added to the exterior of our home in looks and value. The men who did the install had great workmanship and professionalism.

Window Depot USA of The Tri-State

(1 review)

We used window world last summer when we renovated our deceased family members home.The windows…read morehave been so energy efficient thru the winter. The installations was fantastic. The contractors were amazing they even cleaned all their mess when finished.We would highly recommend them and we plan on using them for our own home this summer.

From the owner: Over ten years in the area providing sales and installation of windows and doors. Backed by a…read morelarge corporate base and offer some of the best quality windows for the lowest prices anywhere in the area. Also honor price match guarantees with applicable documentation. Have many repeat customers and referrals.

Thermal Shield Windows & Sunrooms

1.0

Very poor experience with Thermal Shield. We paid an $11,000 deposit 7 months ago. We signed a work…read moreorder to enclose our back porch. The work was to be completed by August 30, 2025. The work order was signed on April 10, 2025. We have no supplies or materials and only get contact from Gerald when we complain or question when the work will be done. Even then we only get vague excuses and promises. I notified Thermal Shield that the contract was expired and that I wanted a refund. I allowed 30 days for the refund. It is now November 2, 2025 and I have no refund and no communication from the company. We will be proceeding with legal action and notifying the Consumer Protection Agency of the Kentucky Attorney Generals Office. The work has not been started and now we read other negative reviews. Gary Patton, Huntington,WV

This company does not have a contractor license for the state of WV. It expired in June of 2020…read more The owner - Gerald DeLong - does not communicate with his customers in a timely fashion (if at all) and when he does, he gives every excuse imaginable for each delay. We ordered a whole house replacement of casement windows - we received 1/2 of them IN THE WRONG COLOR with very shoddy installation work and never received the rest of the order. Despite many, many attempts to renegotiate the timeline of delivery and installation, the project is still unfinished more than 16 months after signing the contract. Yes - a lawsuit has been filed. BUYER BEWARE!!

Ridgeline Roofing

call told me he would be here and never showed up, called the number and no answer. I wouldn't…read morerecommend this company.

Offering roof replacements/repairs, gutter installation/repair, pipe boot replacement/repair,…read moresiding installation/repair, soffit and fascia installation/repair, as well as window installation/repair. Responsive and friendly staff. Free inspections/estimates, affordable services, and financing.

Stolo’s Plumbing Services

4.7

(26 reviews)

Anthoney came and diagnosed my problem quickly, came back the next day, and was done with two…read moreprojects (including a couple welds) super fast. Also he didn't have to, but helped out WV American Water look for the main on our street. He's a solid plumber, who does fantastic work.

After hours emergency water leak. Quick response and kept me apprised of when they would be…read morearriving. Quickly located the problem and fixed it. Required some extra effort to fix it correctly and they didn't hesitate.

Mr. Rooter Plumbing of Charleston WV

(3 reviews)

They responded to my need quickly, showed up when they were supposed to and fixed the job for a…read morefair rate while letting me know the cost before completion.

Have enlisted their services twice in the past year, all projects were completed in a timely and…read morethorough manner, thank you!

Mountaineer Home Repair Pros

(1 review)

Great service brought my poorly demoed backyard into a beautiful space will always highly recommend!read more

From the owner: Mountaineer Home Repair Pros provides reliable landscaping and exterior home services, including…read morelawn care, cleanups, mulch, trimming, gutter cleaning, roof repairs, and general outdoor improvements. years of hands-on experience, we focus on quality work, fair pricing, and getting the job done right the first time.

Elite Innovations

(1 review)

I wish I could provide a higher rating than 5 stars. This…read moreguy is GREAT! He does excellent and meticulous work and is very customer friendly. He did a grass trimming job for me and I am getting prices on a couple of handyman jobs. "Elite" is a perfect name for this business.

From the owner: Here at Elite Innovations we offer a wide variety of services from deck, porch and fence…read moreconstruction, concrete patios, interior/exterior painting, and landscaping, to general handyman services and more! Our team provides quality workmanship and excellent customer service to ensure your satisfaction. We work closely with each customer to understand their specific needs and preferences to create a unique solution that best suits you. We’re here for you and our commitment to customer satisfaction means we won't rest until you are 100% satisfied with our work. Shoot us a message or give us a call and we will be glad to come out and give you a free estimate for your project!

ENVY Pristine Landscapes

2.3

(3 reviews)

Extremely satisfied with the work of Michael and his team! Their ideas for landscaping were spot on…read moreand it turned out great.

We spoke with Michael, the owner, concerning estimates for some landscaping around our home and…read moremowing for the season. We were given estimates and liked the ideas we agreed to do one bed due to financial totals of the estimates (@ 10g) located in the front of our yard and were given a date of July 13th. It came and went. We incurred and were told it meant that week, not that date and had been rescheduled July 20th. Were then told rescheduled for the July 27th. Was sent estimate for final approval the day before (Sunday) and we messaged back that it was not correct and was told they look into it the next morning in a message. Heard nothing the 27th or 28th, called back at a litltle after 4pm on the 28th to cancel everything (landscape job + Mowing) from that point and asked for our deposit ($1700+). Was told by John that the products were already on hand and that was what the deposit was for and it basically wasn't possible, NO (without using those exact words). IT'S GRASS SEED, MULCH, AND COVER for the seed. YOU ARE A LANDSCAPE COMPANY. We had no problems with the mowers, but understandable communication sucks and John is arrogant and talks down. They use a computer system and a text also to communicate, when they do, and therefore, the computer system gets flagged as spam on your phone. We had @20 messages flagged and ddin't know they had been sent, except for them saying they had and us saying we didn't get them. NO WORK OF ANY KIND other than the yard mowing has been performed (satisfactorily). REFUND PLEASE or you are going to spend it in attorney fees, even if you prevail in small claims court. Today July 28, 2026

Darnold & Lyons Heating and Cooling

3.2

(6 reviews)

I was very pleased with every phase of the service. The workers were very friendly and knew what…read morethey were doing in an efficient manner. Highly recommend this organization.

Had a water leak on my mainline; They did an estimate of 3,750 if they had to tear a part of the…read moreconcrete on my driveway. Luckily, the leak was just the piece that connects to the mainline. They replace it. It was a 3 and a half hour job and they still charged me 3,750.00 just to dig the hole and replace a bathroom faucet. The guys they sent did an excellent job but they for sure overcharged me. It's sad but I don't think I can recommend this company.

Apex Glass - glassandmirrors - Updated August 2026

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Mountaineer Glass

Great job, super efficient at a great price. Repaired a section of my front bay window, came out…read morereally good.

JT Handyman Solutions

3.8

I can't say enough good things about this company. I hired them to paint, change out switches and…read moreremove an old intercom system and the work I received was top notch. The communication, time management and attention to detail were outstanding! I will be hiring them again!!

Called and got an appointment for JT to come by for an estimate. It was simple work, installing 5…read moretoilets. We have other work, but we know not to trust just anyone. He missed the appointment. Hours later, he texted an excuse saying he would come the next evening. He said he got "stuck" on another job. Apparently, he is disorganized, lacking consideration for others' time, and forgetful of his obligations. When he did respond to my texts, he said he didnt care (careless), he had plenty of work.

Stepp & Sons Garage Doors

(8 reviews)

Isaac Brown and Nate Cox from Stepp & Sons garage doors in Beckley WV come to our home and replaced…read more2 garage doors. We would absolutely recommend These 2 guys. They were both very professional, courteous and answered any questions we had. We had a question about our doors and Isaac Brown came back the very next day after installing our doors and fixed the problem. We are very satisfied with our new garage doors. Thank you so much. Charles and Patricia Ellis - Beckley WV

The garage door motor quit working. I called Step & Sons on the 16th and the very next day the…read moreservice technician came on the 17th. Noah called 1 hour before arrival and stated what time he would be here. He was very prompt, efficient and polite. He went straight to work and was able to repair the motor within 1/h hour. I would highly recommend Step & Sons. They are very reasonable in price and I believe a Company of Integrity.

Phares Property Management

Ripped clear off.Charged a total of 2,000. for changing out a very small kitchen countertop I an…read moreold trailer. Paid 500 cash down for deposit,material. Paid 1500.in check when they told me job was done. They bought material they didnt use on my dime,did a very poor job on countertop.

Phares property has been taking care of my lawn for the past 3 years. David has never failed me…read morelike others. I highly recommend Phares property management LLC.

Superior Home Specialists

3.2

(9 reviews)

This company damaged my shingle when installing gutters and gutter guards to start with. They…read moreinstall gutters and gutter guards in about a year ago in 2025. Now I have called twice in last week and a half to have them unclog gutters, no one has showed or called back, life time warranty a joke, chose a different company to do work.

Paid for installation of gutters, soffit, flashing, and leave filters ...quality of work was like…read morefrom a 7th grader..will not come back to fix any of the damage done to my house or fix the negligent installation....do not hire this guy as he is dishonest and will not stand behind his work.

ArborMaxx

Didn't call to schedule when said they would - twice. I had to call them. The first time I waited a…read moremonth; the second time I waited 2 days. Didn't show up when they said they would. The owner, Tim, was very rude on the phone so I hung up. Your choice, but I prefer not to deal with that behavior..

While we were on vacation we got an alert on our camera that a tree fell onto our screened in porch…read moreand damaged part of the house where it was connected. We had a great experience with Tim in the past with another tree removal so we called him right away and after sending him some pictures, he immediately went over to the house and looked at the damage. He was able to give us an idea of the cost, took pictures for the insurance company and FaceTimed us since we were out of state. Tim and his team were able to get a huge tree removed off of our house, cut up and disposed of in two days. He sent us videos and pictures throughout the whole process and gave us a heads up on what was going on with the damage. He also was able to put a huge tarp on the part of the house that was exposed to the elements. We highly recommend Tim and Arbor Max tree service. Tim was professional, honest and went above and beyond to keep himself and his team safe while also taking care of not to cause anymore damage to our home.

A Roof Above The Rest

4.8

(6 reviews)

Amazing owner! Helped me when I was in a bind. Going to have him replace siding soon.read more

Joe Nida was very friendly and helpful. He came out to fix my stove pipe in the roof, when it blew…read moreoff in a windstorm. I was in a bind and he did it in a quick manner, but also did it as a permanent fix. I am really thrilled with his work, timeliness, and value.

Dynamic Home Solutions

3.7

(3 reviews)

David call me as soon as he saw what I need .came next day and to make estimate, had two other…read moreestimates done, his was one of the lowest. Hired him he came as soon as the weather permitted, came did what he said he would do in the time he said he would get done. Very good work, did good clean up , Would hire them agin , would recommend to family and friends.

On February 18th I filled out an online form for this company to give me an estimate. The…read moreconsultation was scheduled for February 21st. David Fugate came out. I told him what we needed done, he took pictures, we chatted about the process and he said he would get back with me. On March 1st he called me and asked me if I still needed the work done.??? Today is April 29th and I still have not heard back from this man. I'm going to have to say that this company's not very reliable.

Wesley Kirk Tree & Shrubbery Service

Came by, gave me a quote, and had the job done within a few days of me calling them. Very…read morereasonable price. Cleaned up all the debris. Would use them again without question.

Wesley Kirk was on my property on 4/15 cutting down a tree. He wrapped a rope on my cable line and…read morein the process ripped my meter box off of my house. I was in the kitchen of my house working, and when this issue occurred I screamed in fear that a tree fell on my house. I went out to see what was going on and asked Wesley Kirk what exactly happened. He said "nothing". Well he lied straight to my face. He ripped the meter box off of my house and has lied and ignored me ever since he has done it. I had to pay for the damage my self. He is a liar and a cheat. Do not trust him to cut down any trees. I wouldn't even trust him to cut down a dandelion.

Jonesy's Handyman Service

4.0