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    Apex Imports

    2.9 (72 reviews)
    Closed 12:00 pm - 5:00 PM

    Services - Apex Imports

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    20 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - Apex Imports

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    Reviews With Photos

    Inside of my new convertible- 2017 c class 300
    Lori D.

    Crazy AMAZING service!! From the moment I walked in, the greeters were professional. Eli, especially helped me and listen to everything I wanted. I actually went in to see a Lexus NX, however -when I walked into their showroom, I saw a Mercedes convertible. That was WAY out of my price range. Eli noticed that I loved it & mentioned, they had another Mercedes convertible, that was a little older, but in mint condition. We test drove both cars, and I fell in love with it. I left that day, wanting them to hold it, but they couldn't. After thinking it over, I called back the next day. This is the most beautiful car - and I did buy it - a 2017 Mercedes 2017 c-class 4Matic ~ it's my dream car, and I am LOVING IT!! Great customer service! They've contacted me since that day asking how I liked the car - Next we're looking for another car, we'll definitely be calling them!

    Davina W.

    This is an update to my previous review. I will say Jessica has been great with corresponding anytime I reach out to her but the lack of communication in having the sales manager return our calls is horrible!! Very unacceptable!! If you have a customer that has a legitimate concern and problem then you should do all you can to accommodate and see what the problem. Ok here is the problem. Truck purchased on 2/20. Engine light came on 2/24 and was doing a hard jerk! Reached out and was told to take it to a Chevrolet dealership bc it's under warranty. Truck was taken to Chevrolet on 2/26(if not mistaken). Found out the truck was previously taken to another dealership (2/10) bc THEY KNEW THE ENGINE LIGHT WAS ON! Mechanic thought he knew what was wrong. Fixed what he thought it was only for the light to come back on two days later! My issue is if you knew, which you did because we have documentation you knew, then why not mention that before we purchased the vehicle. As of 3/9 the light is still on, the truck is doing a hard jerking when you turn right to the point the truck almost cut off three times while driving. Plus we have taken the truck to a Chevrolet dealership for service more than we want to in a two week time period of having the unit. This is very unacceptable and the fact we have left several messages for the sales manager Mike with NO return call is very unprofessional.

    My car purchase :)
    Alyla C.

    [Update below] Yay! I just got a used car here after a painstaking online search of the surrounding 250 miles, and 2 visits to other dealerships. Elie Hoyek greeted me and showed me right to the car I specifically went in for. He was very quick to let me know right upfront about the car's history, provided extra details not shown on the carfax and answered my tons of questions. At the last minute after I already said yes to the car, I suddenly decided that I needed to think more and talk to my husband again to solidify my decision before heading off to get payment. Elie was quite patient and understanding, assured me it's a good car and encouraged me to drive it more with my husband. We decided it was wonderful. I do believe this car exceeds my expectations, and we are both delighted with it. The buying process was great too. I did have a few small requests they promise to fulfill after. Next day, Elie followed up with me to make sure I have everything I need and I had more good conversation with him. I do hope to find him again if I'm ever looking for another car! Extra: I noticed some people complained about dirty oil and air filters. Mine were very clean - the whole car was. Update: first rain and my trunk got a little wet. They had me come back, and they were just so kind! They came right out to look and found it - a seam that needs sealing. They want to keep it a day to make sure everything is dry and they will seal it right up. I also decided that the rear window tint was not my jam and they agreed to peel it off for me. To top it off, they set me up with a ride home! I'm SO so relieved

    A beautiful picture for a beautiful day

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    Page 1 of 2

    Ask the Community - Apex Imports

    Review Highlights - Apex Imports

    Keith was not annoyed by the number of cars we wanted to drive, he just had the next 1 waiting when we get back with each car.

    Mentioned in 10 reviews

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    Hendrick Toyota Apex

    Hendrick Toyota Apex

    (464 reviews)

    Service needs more people not selling it doing it. I was there 3 hours was sold new tires. They…read morerushed to put them on did not clean the product off they used to put the tires on. Rush Job. A lot of sales people, but they need more people working on the cars. Not a professional job. They did not even look like New tires.

    I want to start by recognizing Anthony and Kyle, who provided genuinely excellent service. They…read morewere professional, respectful, communicative, and made what should be a stressful process feel straightforward and positive. Because of them, I will give a 5 star rating However, my experience with Quincy was the complete opposite and deeply concerning. Without my permission, without clear disclosure, and without my approval, Quincy added thousands of dollars' worth of items to my loan. I later discovered that these additions totaled approximately $7,000--none of which I knowingly agreed to or was properly informed about at the time. I trusted his word, and that trust was abused. I was misled and effectively swindled into add-ons I did not approve. This behavior felt underhanded, dishonest, and frankly unacceptable--especially toward someone acting in good faith. It is the kind of conduct that seriously damages trust and reflects poorly on the dealership as a whole. An employee engaging in this type of behavior should be addressed and held accountable, not protected. I was very close to leaving a zero-star review, but I realized that would not be fair to Anthony and Kyle, who absolutely deserve recognition for their integrity and professionalism. I hope management takes this feedback seriously. Great employees should be rewarded--and dishonest behavior toward customers should never be tolerated. And a note to Quincy Shame on you this was my first new car ever and I thought you were an honest person but clearly you were not I'm a hard working gal who was finally able to afford well not really able to afford a new car but I'll scape by and your dishonesty is shameful, how many others have you done this to ? I trusted you and took you for your word MY MISTAKE I learned a $7000 lesson Never trust anyone who is financing a car again, you should be ashamed of yourself, people work hard for their money I hope you will think about your actions

    Crossroads Ford of Apex - JPEG of the invoice, number FOCS290682.  I paid $309.04 for the installation.

    Crossroads Ford of Apex

    (145 reviews)

    Great showroom! They will have what you are looking for on the lot or in their inventory. Sales…read moreteam is friendly and knowledgeable. Would do business here again.

    My most recent despicable interaction with Crossroads Ford of Apex began in July 2025 when my…read morevehicle was taken in for cosmetic repairs. I reported that incident here on Yelp, with pictures, in July. Due to a less-than-stellar response from Crossroads Ford of Apex, I submitted a formal complaint to the Better Business Bureau and the Consumer Protection Division of the State's Attorney General's office. A week or so after contacting the Better Business Bureau and the Consumer Protection Division of the State's Attorney General's office, a person called and said her client, Crossroads Ford of Apex, would like me not to contact them again, or Crossroads Ford of Apex would litigate. In addition to that threat, the attorney informed me that Crossroads Ford of Apex no longer wanted my business and was done with me and my 2015 SHO AWD. WE ARE CURRENTLY TESTING THAT HYPOTHESIS!! If I can't contact them or face litigation, how would Crossroads Ford of Apex honor their agreement to fix my car? Crossroads Ford of Apex sure took my money, but I'm not supposed to contact them. WE ARE CURRENTLY TESTING THAT HYPOTHESIS!! Let me explain the purpose of this Yelp review for Crossroads Ford of Apex. On June 13, 2025, they installed a new backup camera I purchased online. I've attached a JPEG of the invoice, number FOCS290682, which shows I paid $309.04 for the installation. I returned less than a week later and pointed out that the camera was 2.7 feet off to the left and right. I have attached JPEGs of the camera view on my monitor. In shots one and two, the vehicle is perfectly lined up in the parking space. That is not the view. Pulling out of my garage, the monitor indicates that I am perfectly lined up. In reality, the vehicle is off the driveway. I asked Crossroads Ford of Apex to adjust the camera, which I had paid $309.04 to have installed the previous week. I was told that since I did not spend $800 on their camera, there was nothing Crossroads Ford of Apex could do. Because I didn't buy it from them, they claimed they couldn't help. And I assure you, Crossroads Ford of Apex did nothing. Here's my question for them--if I buy four tires online, have all four installed at Crossroads Ford of Apex, and all four fall off while I'm driving away, is it a Goodyear issue or a problem with the installation at Crossroads Ford of Apex? Would it be a Michelin tire issue or an issue with the installation at Crossroads Ford of Apex? It's the installation, plain and simple. The camera works perfectly; it is not installed correctly! Here is what we are going to do over the first and second quarters of 2026: 1. Post copies of all the letters we've received from the Better Business Bureau and the North Carolina Attorney General's Office, germane to this situation, to Facebook, LinkedIn, and Yelp. 2. Post copies of every invoice we've paid over the past five years on Facebook, LinkedIn, and Yelp. Using a cross-tabulation method, we will show how we paid multiple times for the same issue, and to this day, they still do not function properly. 3. After 90 days, we'll launch a video campaign on Facebook, LinkedIn, and Yelp. There will be commentary describing the time I was charged $200 to clean a drain in the sunroof. When the problem reoccurred in less than two weeks, I was billed again. This video campaign will cover the entire second quarter of 2026. We are starting a blog in January 2025 called "Another Opening of Another SHO AWD at the Crossroads." This will be an ongoing blog throughout 2026. Truth is an absolute defense to defamation claims, meaning that if a statement is true, it cannot be considered defamatory, regardless of the harm it may cause to someone's reputation. OVER THE NEXT YEAR, WE WILL PRESENT GIGABYTES OF TRUTH!

    Cary Auto Sales

    Cary Auto Sales

    (24 reviews)

    I have to agree with the ownership and sales being courteous, respectful and professional…read more I went looking for a specific vehicle or two, and truth be told the pictures on the internet, while of those cars, really did not indicate the damage that was on those cars. The pics looked good. The cars, in person, not so much. Of the three cars I looked at, the first smelled so badly of cigarette smoke my bride & I could not stay in it for much more than about 20 seconds before we decided we couldn't take it anymore. In addition, the scrapes in the paint, while seemingly minor, and chewed up rims indicated a car that had been abused by the previous owner. The second vehicle was stored elsewhere and a runner had to go and get it - that took awhile. When we got in to test drive it, there was trash in it on the passenger side (empty soda bottles). The ragtop would not retract and the top of the dash was in pretty sad shape. Driving it, more than appearance, I now knew why it was not moving, at least not moving to my own driveway - the clutch needed to be tightened up - it was clunking every time I pushed the clutch in on the car. The third car was just to see what it was like. I wasn't really that interested in it. The rear bumper looked like it had been detached from the body at some point where the trim came around to the wheel well, and wasn't reattached very well, and the paint job looked like a cheap maaco quick job. All of the cars we looked at could have used a good detailing before we ever looked at them, just to make them more presentable and/or desireable. None of them were clean, and the smoke smell from the first car stayed with me so long I was assuming each of the cars was smelling like smoke until my bride corrected me. No pressure to buy here, the sales staff is not on commission. Either you like what you see or you don't and make your decisions from there. Since I didn't like wahat I saw, I didn't buy, doesn't mean I won't be back to look and potentially to buy. Again, staff is indeed courteous and personable.

    dont ever buy a car from that place.we bought a 2014 Kia sorento and it was expensive and so many…read moreproblems with the car.i just paid 400 fixing the oxygen sensors and the car still has many problems.it was a huge mistake buying from the place .i think that was the sixth time fixing the car and still problems.

    Leith Nissan

    Leith Nissan

    (101 reviews)

    We bought our new Nissan Leaf here recently, and my wife and I were happy with how everything went…read more Given that there is a low supply of cars now, we knew we would have to wait for our car, but thankfully we were on the wait list for a Leaf for shorter than we expected. We were told around 6 months, but we ended up getting our car after about 3 months. My wife was in communication with them regularly during this waiting time, and they were always responsive and helpful in answering our questions. They honored our request for no add-ons, which we appreciated. Most dealers we talked to have been making add-ons mandatory now because it's easy money for them, with how the market is. Buyers unfortunately don't have much bargaining power right now. But thankfully Leith didn't do that. When we came to pick up the car, Derek, who is the EV specialist, walked us through the details of owning a Leaf, and I appreciated the time he took to explain everything to us, since we were first time EV owners. He was very knowledgeable, thorough, and kind. Compared to other car dealers in the area right now, Leith Nissan was the easiest and friendliest to work with, in my opinion. We felt a lot of the dealers we contacted and visited had a "take it or leave it" mentality and didn't really care much about customer service, since supply is so low and demand is so high. But with Leith, we didn't feel that way, and I appreciated that.

    I received a complimentary oil change - Stephanie Elks - Leith Nissan GM is refusing the coupon -…read moreIt does not say Nissan only - I will sue if I don't receive the offer - I made this known to Stephanie and she still is refusing the coupon offer

    Apex Imports - usedcardealers - Updated May 2026

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