My former dr moved his practice there one night, literally, and then retired from medicine without…read moreany notice to his patients a few months later.....without even having his pts printed medical records in the new office yet. I found out 3 days before my routine visit to refill meds, that would be most uncomfortable if i had run out. The experience with Dr. Lance Marie, a very limited general reactionary, but with an ego to make up for his deficiency's. He doesn't listen to his patients, wlong, my former triple Board certified physcian wife told me was the most important thing to do for a provider, nor did he review my Hx and chart before seeing me, after taking on my retired doctors patients. I was very upset at his manner, rudeness and lack of any interpersonal skills....speaking down to me and not listening as I tried to give him my history. Thusly, I called the clinic and asked to speak to the office mgr, which I was informed not a person. I was told theyd give my detailed msg to the owner, a doctor A., whom would call me back. He never did. However, I was called by a friend there that I was being dropped by the practice, my follow-up appt was cancelled and I'd be receiving a letter. This was 5 days before my routine appt, again for the usual refills, after i jumped to see 4 speacialists per his demand, an ER visit after my 1st visit for a routine condition I have that he wouldn't listen to my eplanation of, and 2 lab draws....when, if hed have listened, really didnt require the 2nd as historically, i have low sodium and had been hospitalized for it for 3 days the year prior.....those hospital records were in my file. I tried to explain this to him over the phone, and my sever needle phobia (I faint, vaso-vagal syncope for a real named fear of needles, its documented in my records.) It's been 2 months, I have not received the letter, with the preparer 3 referrals who accept my insurance, and he has refused to refill my meds. Like Dr, Kaplan, my doctor of 4 years, who left me in their hands, they have abandoned me. I am ready to file in both Federal and State Court for Medical Fraud and other charges, including the patient abandonement, but, as a lawyer who took his SJD dissertation on Medico-Legal Case Prosecution, and Nevada being so friendly to doctors with very low Malpractice awards, Med Fraud not only removes those limits, but isnt covered by either their medical malpractice insurance nor any business insurance they have in place. That means, they will have to pay, out of their own funds the retainer to hire lawyers to defend these suits. I never settle, though, i do negotiate in good faith, as judges like that, but these people should not be practicing and need there disclipnary action at least. There is only one good person there, the one who gave me the warning of what was coming. That party is the only one that wont be sued, and Ive already awarded them for doing the right thing. I cant wait to file this week, and get the divinely sittings going and prepare for my specialty, depositions as the way the merger of Dr. Kaplans practice and Alpine abstention of those patients is very suspect, and the discovery process will shed light on that. I expect to file superceding complaints shortly after each aspect of the process. Worst of all, as while fine doctors are available in Vegas, they are a bit hard to find, and I ultimately, had to go to the ER for a simple medication refill. I purposely went to the hospital they have privileges at, so that when I was lectured that the ER was not the place to go for refills, I could file a formal report about how their own doctors abandoned me and I had no choice. Hey Lance, and Dr. A, you know what they say about Karma! I look forward to seeing you both in deposition....i love depositions, i was legend in depositions in law school; sp much so, my fellow students complained and we switched to using the drama school grad students to act as the deposed parties as well as witness during moot court sessions, as I was brutal in examining witnesses under oath. A lawyer must advocate zealosy for their client, and I do. I dont like sitting in Court where the lawyers from opposing sides are friends, and chit-chatting about family, hobbies, etc. I always wanted my attorneys to go in and win, not make friends, but, be respectful of the judge, Court staff and jury...the counter-party, NO MERCY....and THAT is EXACTLY how I PROSECUTE MY CASES....and I dont practice as a lawyer anymore. Yove been forewarned, go elsewhere, avoid the headache. There are lots of great doctors nearby, albeit, even Sunrise Hospital has become a ghetto hospital with abusive security and guard dogs walked Stough pre-op areas (yep, happens minutes before I had a simple cardiac procedure)....and this was after going through a screening process that makes TSA look like fun. I gave up on SUnrise after that. Stay healthy everyone, avoid Alpine and Sunrise.

The staff at this place is horrible. They are only available two days a week, do not forks phone…read morecalls on any other days. They sent me and my kids for testing but did not forward orders to the lab, so i had to call and no one was there. Huge waste of time. Then I asked for a note recommending sports for my obese sons, and the provider note the owner would do that. Instead they offered to print my records for free because they felt bad for not doing what is right.

I am honestly speechless. This was the best medical experience I have ever had on the civilian…read moreside. The staff is pleasant and welcoming. They make you feel comfortable and calm. They were helpful with all the paperwork and were very prompt with everything. Now as for Dr.Ong there are not enough kind words I can say about her. She was professional while compassionate. She was thorough and explained everything to me without leaving out any details. She took her time and I never felt rushed through the entire process. She is honestly an Angel from heaven. She truly cares for veterans in a way I have never experienced. I left the office feeling proud to be called a veteran. Thank you Dr.ONG and staff!!

Twelve minutes late. Called and told them. Refused to see me after my time, gas. Very disresptfull…read more Doctor wouldnt even talk to me. Found other provider by luck. When i called and told them, they dont care. What doctor does not give 15 minutes especially for somethung so important to veteran. Im 48% dsabled and painfull, difficult to go aywhere. The people at Faith mdical much more congenial. No one likes a receptionist thst is condesending. Poor service, period. All the reviews say she so nie and empathetic. I saw none of that. Wasted, time, gas, health.

The care was great! All the nurses, aides and doctors were very nice. I love that the ratio of…read morenurses to patients is 2 to 1. I never had to wait for anyone to come take care of anything I needed. I'm now in physical therapy there and the therapist to patient is one on one. That's fantastic. I recommend this place highly.

I underwent five visits with Dr. Xela Oyer-Javon PT, DPT, PRPC, a Physical Therapist for Pelvic…read moreHealth at Valley Health Specialty Hospital. The visits were always on time with an outstanding professional. The results were were as planned; I significantly strengthened my pelvic floor contributing to my digestive health improvement. Dr. Oyer-Javon is an outstanding physical therapist reflecting great credit on her profession and Valley Health Specialty Hospital.

My email account is shared with my wife, Ann. So, John is writing this review:…read more I first met Dr. Seiff when I was in the ER at Saint Rose Hospital in January of 2023 due to unrelenting pain in my lower back. I learned I had spondylolisthesis! I had been under the care of a chiropractor due to my lower back pain, but this was so incredibly paralyzing pain, I needed a wheelchair. The outstanding part of my history is that Dr. Seiff carefully and thoughtfully explained I needed PLIF posterior lumbar interbody fusion of my S1 to L5 vertebrae. Following the surgery and six weeks of PT, I returned to my active lifestyle! Fast forward to the summer of 2025 I was invited by my brother-in-law and nephew to quad ride in the back country of Southern Utah. Unfortunately, at 62 and a history of degenerative disc disease, I should have declined the offer. Well to make a long story short, it took a few months and the use of a cane and my stubbornness before I made an appointment to see Dr. Seiff again. I suffered a herniated disc of my L4, which required another emergency surgery, because I also had the onset of Cauda Equina Syndrome! That had a nightmarish sound to it! So, on October 8, 2025 I had another PLIF and I am the proud owner of new titanium rods, screws and a new bone graph for my L4 this time. In conclusion, I am profoundly thankful that Dr. Seiff has put my lumbar spine back together twice! I love this man for his professionalism and dedication to me and understanding the importance of returning to a healthy lifestyle! However, I will now act my age and forever avoid long back country quad rides, no more downhill skiing, and other over the top activities that might compromise my spine again. Finally, I am especially thankful to Dr. Seiff because I have returned to being able to play with my six grandchildren! Thank you Dr. Seiff! He is truly a wonderful man

Absolutely awful! Waited for over an hour and were passed up for by office staff. When I inquired…read moreabout rescheduling, I was told to call a new patient number. Poor service! Poor Communication! Stay Away!

One of the more stressful aspects of moving to a new city is finding a competent, caring and…read morereliable healthcare provider. We were incredibly fortunate to find Dr. Rosenstein and we have been under his care for a few years now. He has helped us to significantly improve our health, through his innovative, current and passionate care. Dr. Rosenstein takes an individual approach to the care he gives, asking the right questions and looking beyond the obvious to help us improve our healthcare and create a more healthy lifestyle. His wicked sense of humor is an added bonus and his support team are always available and helpful. We feel very fortunate to be in his care.

They are relatively attentive when you are in their presence but they never check their patient…read moreportal for messages and if they do you won't know it because they don't get back to you. I see that others have the same issue. I know this is a busy clinic but I work in healthcare at an equally busy clinic and our MAs are very attentive to the patient portal.

The doctors I've had with healor over the last 3 years have been great! However the office staff is…read morehorribly unprofessional and this office has not once but twice committed patient abandonment. I had my first pcp for 2 years (Chandler) and he was kind, responsive and did a good job managing my medications. I was sad to find out after a cancelled appointment without notice this last February that he left the practice "I now know why". The office failed to notify me and when I tried to schedule with a new doctor there they made me pay an extra $80 on top of my co-pay because I'm now a "New Paitient" I was finally able to have my first appointment with Callie Collins who was also noice and professional. A few days after this appointment I inquired about getting a referral for a procedure that had been briefly discussed already with my primary and they insisted I had to schedule another appointment "Money Grab"... the office staff was not only hard to get ahold of but were extremely rude to me when I explained the protocol for the doctor I was asking to be referred to. The office staff has very little in the way of medical knowledge, policy or procedure but we were able to get the referral done without an extra appointment. Fast forward to 07/01/2025 I tried to schedule an appointment with Quest for routine bloodwork that Callie Collins said she was going to order and it wasn't available. I tried all day and left messages with Healor about sending my bloodwork and they informed me that I was no longer a patient... horribly confused I tried calling and they ignored my calls but texted me that they sent me my medical records back on 04/28/2025 as if that was the indicator for discharging me as a patient. Those records were requested by me so I had hard copy's to go over with another specialist. There was zero communication between us in writing or verbal to indicate leaving the care of my pcp. After several attempts to figure out what's going on I recieved a text back from them that they discharged me for being rude. I texted back, That was not true and there is zero evidence of such events occurring. I am certain they made an error or misunderstood something "maybe me requesting my records" as me electing to leave which was not the case. In either case Healor failed to notify of cancellation or being discharged from their care. Fortunately I have maintained all communication records since the first incident of them not notifying me of my doctor leaving or cancellation. I have filed a complaint with the Nevada board and have since retained an attorney. An apology would go a long way in situations like this but they refuse to take accountability or any effort to rectify the issue in a professional manner. I am curious how many other patients of this facility have fallen victim to patient abandonment as this could end up as a class action suit. I've already had a few people I know tell me that they too have had this happen with them and have since found care elsewhere. If anyone else has experienced this please file a complaint at https://medboard.nv.gov/Patients/File_a_Complaint

This office has been very caring and put forth a huge effort to see me healthy. The wait is never…read morelong and they always follow up. I would tell my friends and family to come here.

Dr Matthew pellnitz is an outstanding doctor. I like the fact that he still takes his time and sits…read moredown and talks to you about every detail that he needs to discuss with you. He's always helped me in so many ways I don't know what I would do without him. There are so many quacks out here in Nevada that he is definitely not one of them and I would refer him to everybody and anybody I could and do. He is the only one in 20 years who's gotten my blood pressure to where it should be go figure I should have found him sooner and if I could have I would have. But I have them now and he's outstanding I have nothing but the best to say about him. He's an honest doctor who really cares about you! His front office is outstanding and very kind and he works out of St Rose Siena campus. So I would tell everybody out there take your chance and see him he's wonderful you cannot go wrong.

Terrible service. Long wait times, the office is crazy small and every staff member there clearly…read morehates it there and are very sad. I went in ONLY for a headache prescription. The doctor spoke with me and said she'd send it. Months later now they're saying I have to come back for a "follow up" before I can get the medication. They have zero explanation as to why I need a follow up or what they'll even do there during the "follow up". I called and asked to speak to a manager or the physician who saw me and they refused. Waste of time and huge waste of money.