I like to shop this location since is located around many shops and restaurants and I can complete…read moremany errands. They have a drive through for pharmacy, but I was picking up a few household items I had ordered on the app with my reward points. The store is clean and easy to shop, smaller than some of the other stores, and they sometimes are out of itemsI want, but pickup at the counter is very easy. They always seem to have enough staff for the checkout line, and they are friendly and efficient. In-store pharmacy, though, is always busy with a wait. There are always good sales and digital coupons, and in general with CVS I earn discounts for getting prescriptions

Review is for the pharmacy. They don't even deserve 1 star. I would give them a negative 10 stars…read moreif I could. DO NOT TRANSFER YOUR PRESCRIPTIONS HERE!!! They are absolutely horrible. Like legitimately the absolute worst CVS. Like all other CVS pharmacies, they suck, but this one is probably the worst pharmacy amongst all the them. And the one inside Target is pretty bad too. But not worse than this one!! I chose this pharmacy because they're 24 hrs and have a drive thru as well as being close to where I live. Had I known what a sh*tsh*w it was here I'd would have never switched pharmacies. They are SUPER JUDGMENTAL if you have pain meds. They automatically treat you like some junkie degenerate. Even though I've had multiple failed spinal surgeries (the last one being a spinal fusion) , a seriously painful autoimmune condition that affects all my joints and severe chronic pain to where some days I can't even get out of bed, walk or dress myself without help. And I've already exhausted all my surgical and non surgical options. Like what am I supposed to do? Do they need me to bring my medical history in order to justify why I need these medications. What do they need? Call with my surgeon? All my X-rays, MRIs, a copy of my medical and surgical history??? All of this hassle for freaking Tylenol with codeine!!! They used to give you that for tooth pain and I'm here trying to get by on taking it for pain that would send most people to the ER. You would think I'm asking for fentanyl with the way they treat me. I don't know what I can do to make these people stop treating me like lesser than a human being because I need these medications. I wish I didn't need them. Who wants to go through this hassle every month. Oh my Lord, don't even try to travel and need your medications early. I had to travel 1 time and got my script 4 days early and months later I'm still paying the price for it. They also arbitrarily choose when your prescription will be due. Their policy is every 28 days, you can pick up your prescription. However, they will choose your pick up date based on whatever they feel like that day. Or if the pharmacist doesn't want to fill it they'll just change the pickup date so it's the next pharmacist's responsibility. They'll either make you pick it up anywhere from day 28, 29, 30 or even day 31. They used to let me pick it up every 28 days but now all of a sudden they're making me pick it up day 31 for the month of July. They won't give me an explanation as to why the pick date constantly changes. When I do ask, they automatically make me feel like they've labelled me as a "drug seeker". Every pharmacist will give me a different answer to when I can pick it up. One pharmacist said I can pick it up day 28 and changed it to automatically fill on day 28. Then another pharmacist who I'm assuming was supposed to fill it that day, changed it again to day 30. It's like they're all passing the buck to the next pharmacist because they don't want to fill pain meds. Meanwhile patients are getting screwed. Do you think they care? Nope. In the month of May, I picked my script up day 28, then in June they made me pick it up day 30 and now in July, they're saying I can pick it up the earliest day 31. I don't care when I can pick it up if it's between day 28-30. Just choose a freaking time frame so I know when to expect to fill it. Except for Day 31. I don't want to be completely out of my medication before I can even get my new prescription. It's freaking ridiculous and so frustrating. If you ask why they constantly change pick up dates they don't give you a clear answer. They mumble some bs "well you picked up day 28, 2 months ago so it's cumulative days so now you've got to pick it up day 30" What??!!!? How does that even make sense. Then just don't give it to me day 28 one month and day 30 arbitrarily 2 months later. Just pick a goddamn date and stick to it. Then of course by even asking you've given them more reason to label you a "drug seeker". I AM seeking my medications! I freaking need them to survive day to day in order to manage my pain. Even though it doesn't control my pain entirely, I have no choice but to take these prescriptions. I'm severely limited on I can take due to GI issues. So this is the only thing I can take and they're making it so difficult every freaking month. Literally every freaking month I have anxiety going to the pharmacy wondering what kind of BS they're going to pull in order not to fill my Rx. This is flat out discrimination and should be illegal. Also their medications are trash quality. CVS will literally purchase the cheapest, least effective medications, and pass it off to the customer. All while making you feel like you should be so thankful you're even getting your medication this month.

I love all the staff at Douglas... major concern with the posted hours. It says it opens At 9:00 AM…read morebut I have gone a couple of times after 9:30 and it is closed. This is a tremendous inconvenience and lack of respect for their customers. Today I rearranged my schedule to go late to work in order to pick up my meds first. it is 9:40, doors are closed and none is answering the phone.

I am truly shocked by all of the 5 star reviews that praise the customer service here. I don't…read morethink I have ever been treated so badly by a professional before. I used to pay a little over $8/bottle for one of my eyedrops, but this time, my refill came out to $60/bottle. When I asked for the reason for the price increase, the lady quickly dismissed me and told me that that's just what the terms and conditions are and that she already applied the max discount of $85 and that I could read the terms & conditions if I wanted to. I told her to go ahead and put in the order for the $60 drops, but naturally couldn't help but wonder why the same coupon I used just a couple of months before let me get it for $8/bottle (with Douglas Park Pharmacy as well). When I went into the store to pick up my eyedrops, I mentioned to her that I did read the terms & conditions but didn't see where it said that the max discount that could be applied was $85. I then asked her very politely if she could show me where it said that, and to my shock, she told me I could "get a magnifying glass" to read the terms and conditions and also stated that she is "too busy" and "does not have the time to go over the details with me" -- all in an extremely condescending tone. I would also like to point out that I was the only customer in the store at the time, along with my boyfriend, so it wasn't because there was a long line or that she had other people to help. Their company website says, and I quote, "our pharmacists take the time to counsel you and answer your questions," but where was that for me? I understand that we all get busy with work from time to time (or a lot of the time), but in such a heavy customer-facing role/workplace where you will inevitably be met with a lot of questions from your customers, how can you simply dismiss the questions with a "I'm way too busy to answer you" and give a "what I said is definitely right so that's just what it's gonna be" kind of attitude without any explanation whatsoever? As I was paying for my medication, she made the comment that I "can go to any other pharmacy out there, but I will not get a price lower than here." While I do agree that Douglas Park Pharmacy does have some pretty low prices, the blatant disrespect that I received here is enough to make me want to pay more for a more pleasurable and respectful experience.

Friendly non-big box local pharmacy. Unfortunately, my shitty insurance requires me to use CVS. So,…read moreit's only when they have run out of something for the millionth time that I get special permission to go here. Wish they could be my regular pharmacy.

Veronica and Chiv are so awesome. They helped me whenever I need them. They're so friendly and kind…read moreto me and I'm so glad I found them to be my pharmacy. I appreciate all the help they give me and want them to know that like in the other review, they are rock stars. Thank you so much.

I really work hard to support small businesses so when my original pharmacy closed down I…read moreresearched around my area and found Aviva. They had great reviews and I figured we could get more attentive service with a smaller pharmacy. Unfortunately, here I am for the third time, waiting for a prescription after calling in three hours ago and being told all my prescriptions would be ready. Out of the four I requested, they had said one they were already working on so it would be ready with the other three. Great! I thought... Lo and behold, upon pickup, three hours later, it was NOT ready and nobody knew why it was just sitting in the queue. Regardless, if I had other prescriptions requested, I'm not sure why they wouldn't complete that one along with the others. Seems like common sense. I used to work in a retail pharmacy so I know things can happen, but this place has just consistently dropped the ball: not following up, not ordering when out of stock, not having prescriptions ready when promised. My husband has also had similar experiences. I just wanted a place that was helpful and reliable. Unfortunately, this is not it. And the customer service is more miss than hit, which only adds to the frustration. After today, I am working on transferring both my husband's and my own prescriptions.

I came to Aviva Pharmacy as a new patient from another pharmacy in Southern California. My primary…read morecare physician called in my prescriptions on Friday. I called the pharmacy yesterday and I was told that they hadn't received my prescriptions. The pharmacy technician told me she wasn't able to help me. I called again today and the pharmacist told me he couldn't help me. If you're from Southern California and you're new to the Long Beach area, be cautious of this pharmacy. They won't help you.

Great and trustworthy pharmacy. Not only quick with service but very knowledgeable and helps you…read moreunderstand the medication you are taking for peace of mind. Also delivers!

This is Val They are very good and efficient and they…read moredeliver too I appreciate yall THANK YOU

Although this might be a biased review considering this is my personal pharmacy. This location is…read morevery welcoming. They speak almost every language so if you would need a translation they got you! The pharmacists here are very polite and are open to help out patients whether it be with medication directions or general uses of any drug. Recommend getting your medications prescribed at this location. Forgot to mention they are many locations of this pharmacy.

Staff were wonderful and very helpful. I wanted only ten minutes for the medications to be filled…read more The staff gave me vey accurate information to cost and availability. I was a cash patient and the price was extremely inexpensive and so I was able to afford to fill all 5 prescriptions ordered. Thank you so much Galaxy pharmacy. I will definitely be back

It was great experience today while picking up my meds. Love the scan code on the app for a fast &…read moreeasy pickup

CVS is able to offer passport photos when I need to get my picture taken for vacation or testing…read more I'm definitely coming back

For those who don't know, this location will be closed as of July 14, 2025. It's a huge loss for…read morethis community

Clean and friendly staff. Love Sandra in the pharmacy department, always bright and happy. Carlos…read moreis pretty helpful too!

Your average CVS. They're open 24 hours including the pharmacy counter. I think they're closed for…read more30 minutes for lunch break. Some shelves are empty and sad looking but they've cleaned up the carpets and aisles since last time I was here. Pharmacies now are q necessary evil.

Dear CVS Senior Management,…read more I am writing to express my disappointment regarding a recent experience I had at CVS Pharmacy. The service I received was extremely poor, and some staff members behaved in an unprofessional manner I spoke with an employee named Imelda regarding my medication, but she walked away without explanation while I was in the middle of speaking to her. I was left waiting without any update, and she never followed up or checked on my prescription. I then asked for assistance from the manager, Jessie, but she did not take the time to properly review my situation. Even though I explained that my doctor had already sent the fax, she told me I could not receive my medication. Her tone felt impatient, and she raised her voice, which made me feel uncomfortable as a patient. Because of this, I had to contact my doctor again while waiting at the store. After they resent the information, the medication was eventually found in the system--but no one had taken the time to check thoroughly before. I ended up waiting about 20 minutes unnecessarily. I used to visit this CVS location often, and the staff was always helpful and professional. It was one of my favorite stores. However, after this experience, I feel nervous and uncomfortable returning, which is disappointing. I hope management addresses these issues, especially since this is a 24-hour location that many patients rely on. I would also like to recognize Liz, one of the pharmacists, who was very kind, patient, and helpful. She clearly explained everything and made sure I received my medication. I truly appreciate her excellent service.

This is the greatest place. They have everything there you can buy rent there's a post office, etc…read more Larry was so helpful when I needed to rent a wheelchair and I want to say thank you to him and everyone that works at the store. Kristi Brown

I don't normally review pharmacies. But this one is the exception. This one has everything you…read moreneed. You need a wheelchair, potty chair or shoes this place has it. Its a one stop shop. Also do you need to go to the post office, you can do it here. Then there is the staff, such kind people then answer all your questions and they never have a bad day. You can go in with a bad mood and i guarantee you'll walk out smiling. I drive 10 miles one way just to go here. its worth the drive.