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    Aviva Pharmacy

    4.5 (154 reviews)
    Closed 9:00 am - 5:00 pm

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    Loy P.

    This is the #1 pharmacy in the Long Beach area. Known for their friendly and comprehensive care, the staff here provide the best possible service to all.

    Appointment confirmation but they don't do appointments...
    Michelle T.

    ***AVOID THIS PLACE*** TL;DR - They have no idea what they're doing. 1st visit: I had made an appt. via myturn.ca.gov for my child's primary Covid vaccines. Got there at appt time and still waited 30 mins. We went in just before another family and I overheard them say they don't know who came in first after in-take. Next person came in and I overheard them tell him that they LOST his prescription and had to find it. That took 20 mins. Should have been my cue to leave, but thought maybe they were having an off day. Got dose #1 and made an appt for dose #2. 2nd visit: Got there at appt time. They tell us that they don't have the primary dose only the bivalent dose but that the pharmacist said that it would count for 2nd dose + booster. I start looking up info while we wait. I hear them talking to each other in Spanish saying something about a 4 year old dose for a 5 year old. Then one lady asks the other in English how old my child is. At first the lady who did the in-take says 4 and I chimed in that my child is 5. I asked if they were planning on administering the dose for kids under 5 or the dose for kids 5 to 11 y/o. They said the 5 to 11 one. They come back and say that our insurance didn't approve the bivalent dose, that they'd have to order the primary dose and we'd have to come back. I asked why they didn't call us ahead of time. They said because they didn't know we were going to be there. I asked how that was when I had an appt. She tells me that they only do walk-ins for vaccines. Why did I have to book an appointment then? Apparently she doesn't know. Unbelievable. ***FIND A DIFFERENT PHARMACY!!***

    Dose 1
    Johnny H.

    Amazing amazing amazing experience getting my COVID-19 Vaccine here. Super friendly staff was very helpful from start to finish. Would highly recommend anyone looking for a safe place to get vaccinated here. Glad I found out about this place!

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    1 month ago

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    1 year ago

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    3 months ago

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    11 months ago

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    11 months ago

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    3 months ago

    Always friendly and I love that they deliver your medicine just in case you can't make it.

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    11 months ago

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    10 months ago

    They are very nice and have great customer Service, they help you in every way to fill your prescription ASAP. I recommend this Pharmacy.

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    1 year ago

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    8 months ago

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    11 months ago

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    11 months ago

    Had a wonderful experience at Aviva! Service was fast and the staff was attentive. Highly recommend!

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    1 year ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    2 years ago

    The pharmacy is the best in customer service. They treat all patients with care and respect. I love this place!

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    2 years ago

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    3 years ago

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    2 years ago

    Super helpful and nice! I will use them again for sure and highly recommend them. Professional and quick to respond.

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    4 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    2 years ago

    Exactly customer service and very helpful and always the supplies and very knowledgeable about information about your needs

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    5 years ago

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    Page 1 of 4

    Ask the Community - Aviva Pharmacy

    Review Highlights - Aviva Pharmacy

    They were all super helpful and super friendly, if you get the chance ask for Jae.

    Mentioned in 6 reviews

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    2.7 mi
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    I like to shop this location since is located around many shops and restaurants and I can complete…read moremany errands. They have a drive through for pharmacy, but I was picking up a few household items I had ordered on the app with my reward points. The store is clean and easy to shop, smaller than some of the other stores, and they sometimes are out of itemsI want, but pickup at the counter is very easy. They always seem to have enough staff for the checkout line, and they are friendly and efficient. In-store pharmacy, though, is always busy with a wait. There are always good sales and digital coupons, and in general with CVS I earn discounts for getting prescriptions

    I stopped by the CVS on Los Coyotes in Long Beach around 2 a.m. because my baby was having a rough…read morebout of colic and we had run out of gripe water. I first checked aisle 10 thinking it would be near the children's medication but could not find it anywhere. I went up to the front and asked the cashier, Vincent, for help. His customer service was exceptional. Instead of just pointing me in a direction, he walked with me and checked aisle 13 as well while I explained what I was looking for. As we talked it through, it suddenly clicked for him and he realized it would actually be back in aisle 10 in a different section. He walked me right to it and made sure I found exactly what I needed. At two in the morning when you are dealing with a crying baby, that kind of help means everything. Because of Vincent's patience, quick thinking, and willingness to go the extra step, I was able to get the gripe water and get my daughter settled so she could finally sleep. Truly top-notch customer service and very much appreciated.

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    CVS Pharmacy

    CVS Pharmacy

    2.1(126 reviews)
    0.3 mi
    $$

    Dear CVS Senior Management,…read more I am writing to express my disappointment regarding a recent experience I had at CVS Pharmacy. The service I received was extremely poor, and some staff members behaved in an unprofessional manner I spoke with an employee named Imelda regarding my medication, but she walked away without explanation while I was in the middle of speaking to her. I was left waiting without any update, and she never followed up or checked on my prescription. I then asked for assistance from the manager, Jessie, but she did not take the time to properly review my situation. Even though I explained that my doctor had already sent the fax, she told me I could not receive my medication. Her tone felt impatient, and she raised her voice, which made me feel uncomfortable as a patient. Because of this, I had to contact my doctor again while waiting at the store. After they resent the information, the medication was eventually found in the system--but no one had taken the time to check thoroughly before. I ended up waiting about 20 minutes unnecessarily. I used to visit this CVS location often, and the staff was always helpful and professional. It was one of my favorite stores. However, after this experience, I feel nervous and uncomfortable returning, which is disappointing. I hope management addresses these issues, especially since this is a 24-hour location that many patients rely on. I would also like to recognize Liz, one of the pharmacists, who was very kind, patient, and helpful. She clearly explained everything and made sure I received my medication. I truly appreciate her excellent service.

    Your average CVS. They're open 24 hours including the pharmacy counter. I think they're closed for…read more30 minutes for lunch break. Some shelves are empty and sad looking but they've cleaned up the carpets and aisles since last time I was here. Pharmacies now are q necessary evil.

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    Aviva Pharmacy - pharmacy - Updated May 2026

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