Our realtor gave us APEX as an option since we are moving into our first home. We received an estimate quote and James was our relocation Consultant. They were very quick to schedule same day, over the weekend. They were able to make it happen that Monday. James was prompt, very polite, and courteous. Even with covid, he followed protocols and wore a mask. Our dog liked him so that was a great sign, and he was kind to our animals. I ended up calling the office the next day with some questions once I got the estimated quote back. Their customer service team was great and super nice. Very helpful and answered all my questions. They had fair labor cost! Truly! Great price. They do charge for ACTUAL hours worked. The more work you do, equals the less they have to do, which means less money ya spend! You do pay by card at the end of the move, which was nice feature. The only reason we didn't hire them was because they started at 9am, when the competitor could come at 7am. For us, who are up at 5am, this just worked better for our timeframe. Both companies were on par with the same estimate, which was so comforting. They did come in under in terms of the bid price for both labor and materials. I really have no real reason not to hire these guys. Again, thank you so much to James, Loretta and their team. They were wonderful! read more

APEX MOVING WAS AMAZING!! The guys that moved us were courteous, kind,efficient, and overall , just plain wonderful!! They all did such a great job, and we were impressed with their cheerfulness ,comraderie , and professionalism they had for one another, and us! They showed up on time, and care was taken with every piece of furniture, pictures, etc.!! WE DEFINITELY WOULD HIRE APEX AGAIN! They were priced reasonably and worth every penny. I would give them 10 stars if we could. Thank you Apex for a job well done!! read more

Our things were packed by some other company in another state and Apex unloaded items in our new home. Most of the things arrived, except for 1 box which was not checked off the list. The manager or whoever it was on the phone, kept telling the guys who were unpacking it, that the missing bag was there. He even said to make sure we were not hiding it. Unpackers then went through all our boxes, opened up everything, and at the end couldn't find it. SHOCKING! Not to forget floor and wall damage, when they kept crates without any blankets. They even damaged the entry way while bringing boxes in on the dolly, Didn't cover it with moving blankets. Barely covered the carpet and then all kept walking all over it when it was raining outside.. carpet now covered with leaves and debris. HORRIFIC COMPANY and shouldn't be running a business! read more

Get ready for the BAIT AND SWITCH Apex is not the moving company, they are brokers, their estimates are meaningless. When the real movers get there, the price will double! IF you are hapoy getting lied to and want to use this company. Make sure you insist on having an inspection BEFORE YOU GIVE THEM A PENNY. GET EVERYTHING IN writing BEFORE U sign anything. My "locked in estimate" went from $9800 to $16,000 on the day of the move. They loaded boxes of worth less clothing first and then didnt have room for my furniture. Last minute had to get a 2nd trck and then still had to sell furniture at 10 cents on the dollar to the new owners! Horribly run company! Dont trust a word that comes out of Mike or RUSTY'S MOUTH. Ps. They said the truck was 2300cft. When I measured it, it was 26 x 8 x9. No where close to 2300 cft. EXTRA PACKING, AFTER I already packed, stairs surcharge, They add on everything and tell yiu nothing upfront. Remember 3 phones calls several emails, pictures of the items were all sent in advance. To be fair, I was over what i estimated but the actual mover had no control over this they packed worthless old clothes in boxes and I had no room left for expensive tools furniture etc. Apex on the other hand blatantly LIED, I hope whatever money they made by lying gives them an incurable disease.... scumbags. DESPITE THEIR CLAIMS THEY ARE NOT VETERAN FRIENDLY STAY CLEAR FROM APEX read more

If you use these guys and something comes up and you have an emergency, better forget you know these guys. Owner had the power to make any changes and refuses..even if your Mom dies unexpectedly your refund goes into the owners pocket. Please stay away from a company that has no heart or compassion for another human being during a very stress full time. read more

No sir, I do have the correct company. Your company did DO an out of state move for us and my husbands name is definitely or was in your system. The staff that was hired for the packing of our move was unprofessional and did not properly wrap items (or wrap them at all). When they delivered it to our new address we were hoping for a better experience instead the guys were disrespectful! And several of our items have significant water damage/mold. I DID call to report all of this to the lady working the day of our move (and delivery) at your Puyallup office!!! read more

Apex Moving & Storage helped our daughter move again, and did a fantastic job. Last year she moved from Bonney Lake to Federal Way. This year she moved from Federal Way to Tacoma. I called Apex Moving & Storage in April, and I talked to Billi again for our daughter and everything was a breeze. Billi looked up her moving information from last year and set her up quickly and got our daughter moved today. The three guys were awesome. They arrived as planned within their arrival time and took very good care of her furniture and belongings. These guys had to use stairs, 3 flights, to carry heavy furniture down to load up the truck. Upon their arrival at the new apartment with an elevator, of course it quit working yesterday, they had to unload heavy furniture and carry up 4 flights of stairs. Today was a hot day to move, too!! We absolutely LOVE this moving company!! The guys are very professional and wrap everything that needs to be wrapped, take good care of your belongings and are there within their scheduled time of arrival. Billi will send you an ESTIMATE FIRST to show how long it will possibly take to move, how many movers for the job and how much. Apex Moving & Storage does not require a deposit or any monies upfront--you pay when the job is completed!! My husband and I thank all of the staff for everything and make moving a breeze--BEST MOVING COMPANY EVER!!!!! read more

James Neal provided excellent customer service! He communicated in a timely manner and explained the estimate paperwork really well. He was patient and helpful. Thank you, James! read more

Being a small business owner myself, I know good customer service when I see it. From the minute I contacted Apex, everything was 5 star. They set me up for an onsite quote, their estimator arrived on time and was in and out in no time. I received their quote by email as promised. I contacted them and scheduled our move from Renton to Bonney Lake. Communication was excellent, and their crew showed up on time and ready to work on move day. The 3 man crew showed up on time, and they immediately went to work. They had my 3 bedroom house and 23 years worth of accumulation loaded in no time. These guys are workers! They laid out protective coverings where needed, and were extremely polite. Once they arrived at our new home, their offload was just as impressive. They hit the estimate on the nose, which was appreciated. They exceeded my expectations in every way. I highly recommend Apex Moving & Storage for your moving needs. They sure saved my back! read more

Apex Moving & Storage - Movers Near Me - Lakewood, Washington

We hired Apex for our in town move. We had them come out and due a quote before the move, so that we had the most accurate moving cost (or so we thought). The movers were on time and friendly the day of the move, however the move itself was very disappointing. The first approximately four hours they were at our hour there was a lot of "down time". We understand that there absolutely needs to be breaks as moving is hard work- however there seemed to be more joking around in our garage, ordering pizzas, and complaining about how much stuff we had, then actual moving. We had everything boxed up and ready to go when they got here- for reference. The move ended up taking FOUR extra hours. I understand an estimate is just that an estimate. However when it's four hours (which cost us substantially more) you start to question whether the estimate was ill done by their employee or if time wasn't efficiently used. For moved less than a mile away. Our king sized memory foam mattress, which we were assured would be protected, was also left out in the rain and took days to dry out. Overall a very frustrating and disappointing experience. We wouldn't recommend. read more

Didn't show up. Didn't call. Put me in such a bind. Crummy people and a terrible business. Tells you how easy and great it's going to be, then as soon as you sign the contract and give the deposit they start throwing all the hidden contingencies at you. Find a family owned and operated moving company and stay away from these brokers. read more

Dean made the arrangements for a local move bringing furniture and boxes to a container barge line shipping to Alaska. The truck, driver and helper were professional. Taking care handling and packing everything safe. Will recommend and use them in the future. Thank you Dean, Dwight snd Jordan. read more

If I could give more than 5*, I would in a heartbeat! Kenny and his crew did an INCREDIBLE job! Hard-working, efficient and fun to be around. They actually made our moving day an absolute joy vs what you would normally experience moving your house. We felt like our belonging and interior of our house were handled with care and well-protected for the move and storage. DEFINITELY recommend Apex and actually look forward to seeing them when we move into our new home! read more

Apex Moving & Storage - Some of the crew workin' it for the camera! - Movers Near Me - Lakewood, Washington

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Well we moved from Edgewood Washington to Gig Harbor wasn't that far of a move but boy were these guys top-notch belly and Felix were the best I've never seen people work harder and friendlier and will go the extra mile OK would you recommend this company absolutely OK how was the price it was excellent I would recommend this company only problem is I'm 66 years old I don't ever ever ever want to move again until the big last move anyways they were awesome jim&Patty read more

I used Apex Storage to move heavier items out of a house and in to a storage unit. I was really happy with the level of service they provided and I felt as though the pricing was fair. The two movers were very friendly and professional. I would recommend Apex to all. read more

Well, here I stand with nothing better to do than write a yelp review while I wait for them to show up. I was given a window of an hour and a half, which is pretty big in my mind. I called an hour in asking when they thought the movers would be there and I was told another half hour. In my ancy-ness, I moved half the stuff myself into the elevator and plopped it in a pile in the parking garage. Fifteen minutes after the half hour passed, I called again only to be told that they had just left about fifteen minutes ago. The lady told me she would call me back with an update (yeah...right...still waiting for that call). So now almost 2 hours of waiting, and no one is here. Way to go on promptness and communication. So now I get a call from one of the movers saying they are 18 minutes away. Mind you that they were supposed to be here at the latest 48 minutes ago. That will leave me with exactly 42 minutes with the elevator I reserved for 3 hours. This part of the review was written a few days after my final move. The movers themselves were great. They were very careful, polite and did a great job moving some heavy/awkward items. I have no complaints with them. What I do have a complaint with is their management support. I was very disappointed in their communication. I would have liked to have received a discount for them being so late. They were well out of their arrival window. Moving is stressful and the tardiness of the move made the whole day even more stressful. I had to initiate all of the phone calls to see if the move was on time. I understand that things happen, but please let me know what is going on. Common courtesy dictates that if you are going to be late, you call. Would I use them again? Depends how much time I would have to wait for them to get there... read more

I am moving cross country soon, and based upon all the great reviews here, I was looking forward to getting a quote from Apex. A representative came to my home and did a walk-through with me, and said he would have a quote to me the next day. Well, five days later and I haven't received anything. Not even a follow up to say it would take a little longer than expected. Needless to say, I've booked a different company. read more

From the initial telephone call to the actual move, APEX was really professional, honest, and just good people. I have used three moving companies recently and APEX outshined and out-performed them all. read more

WOW! These guys are great from the office staff to the moving crew. Professional staff and clean new trucks and equipment. This was our 4 move by a moving company and this was by far our best experience. Plus they came in under their estimate. read more

Don't do it, you will probably end up loosing $500+ of a deposit. This company is shady and seems full of fictitious reviews. Red flag after red flag. I would say keep searching. read more

This is the second move we have done with Apex and they are the best, on time, courteous, willing to follow directions and they go above and beyond to ensure the safety and protection of everything they move. I would recomend them to anyone!!! read more

Very disappointed with this company. Spoke with very nice person to make appointment for moving survey of our home. The representative showed up 15 minutes late. He was nice enough and seemed to know what he was doing. When he was leaving he said he would email a cost estimate that evening or first thing the following day. The evening came and went, the next day came and went. Nothing, no message, no phone call and no email. Apparently, they have all the business they can handle, so I will not be troubling them with my business. read more

Just OK - did an in-town move but had them take stuff overnight due to timing issues. Several pieces of furniture scratched; not sure how that happens when they cover everything. Chose to send 1 of 3 floor lamps with them as estimator said it'd be fine with lampshade & bulb removed; sure enough, 1st thing at delivery was showing us how the floor lamp had broke. Glad we took all remaining lamps with us in cars. Overall, OK - felt they hustled as much as possible but on 2nd day, one mover who hadn't been at day 1, had such severe back issues witnessed him repeatedly going downstairs backward so they finally left him upstairs & brought boxes up to top of stairs. Son's IKEA bed - they put mattress on but left the 2 sets of wooden slats in corner, totally didn't put them on & we had to correct later ourselves. read more

We were quoted $2096. My husband called after reading some reviews that indicated on the day of pickup the movers demanded more money. The rep. Christina Booker assured my husband that would not happen with one bedroom set. Sure enough the movers showed up and demanded an additional $1600 cash or they would not touch our stuff. Never use this company. They are a scam. read more

The worst moving experience ever. Next time, I would move myself (not something I have done in 25 years) or hire Home Depot workers before I hired Apex again. I made the mistake of not asking for an estimate and emailed them with a very rough list of things that I had to move (which was sort of inaccurate as I ended up having to move to a different place at the last minute). The movers showed up and noted there was quite a bit more than was in the 'virtual' quote. To me, this meant nothing except I would have to pay for a few more hours.... no big deal. What they didn't communicate was that they weren't sure all of my things would fit in their truck. First issue was I 'had' (past tense) a very expensive, heavy, custom made dining room table top. They tried to lift it and commented that it was 'questioning their manly hood' (I did mention the heavy table i the email). Sure enough, they didn't feel comfortable moving it as it was super heavy (~400lbs) and made me sign a waiver. Go figure, 3 minutes after I signed a waiver they dropped the table and broke it. Second issue was they started to grumble that the truck was filling up. After repacking it a few times, they assured me everything would fit and 'they do this for a living'. We did a quick walk through of everything else that needed to go, and I headed over to the new place. When they arrived about an hour later, they told me to wait by the truck so they wouldn't have to lock it every time they made a trip to the apartment as it was parked in an alley. The apartment manager came out and mentioned to them that most people that move in unload the contents of the truck onto the loading dock, shut the garage gate, and load up the elevators (which he gave them to the key to) so no one needs to babysit the truck. Their response was 'that didn't make any sense'. The only reason I can think of that they would say that is it meant less money in their pocket as it would be reduced hours... because it made perfectly good sense. Instead, they took a few items at a time, waited for the elevator, went up the elevator, walked down the hall to drop the things off, went back to the elevator, waited for the elevator, came back down and repeat and repeat and repeat for about 5 hours. And unfortunately, there were several of my items that didn't even make it from the old house despite them showing up and saying 'the good thing is we got everything'. I guess 'everything' in their minds didn't include a 10 x 13 rug, a console table, and a few other odds and ends that I had asked them to bring. The whole day to move a 1 bedroom/1 den apartment took from 8:30AM - 9PM to the tune of $1,650 (and the new place was only 5 miles from the original house). Unfortunately, the 'fun' didn't end their. I ended up having to pay Junk Haulers $225 to haul away the dining room table they broke and a 10x13 rug that I couldn't move myself and needed to be out of my house. Next up I had to rent a UHaul for $100 to move the other items. And while moving the other items, I noticed they broke two of my landscaping lights and have to pay another $100 to have them fixed. Also... no mention of breaking them. All in all, I am out $1,650 for paying Apex to 'move' me, $2,000 for a custom dining room table, $225 for Junk Haulers, $100 for a UHaul, and $100 for a landscaper. Worse yet, I am out 10 hours of my time which is pretty important while you are in a middle of a move. When I emailed them with my experience, they agreed to refund me $450 which I personally think is a joke. A friend of mine had recommended Apex to me and had a totally different experience. So if you are into Russian Roulette and need some extra stress in your move, give Apex a chance. read more

Don't ever use Apex movers in Puyallup!! While moving my household goods their employees stole 19k worth of my jewelry. They have refused to compensate me or refer me to their insurance company!! They cannot be trusted !! Beware!! Please pass it along. Thank you Apex Movers Address: 914 Valley Avenue NW. Bldg 3 Ste.102 Puyallup, Washington 98371 read more

Ive used Apex twice now. Both times have been good experiences. They're on time, friendly, helpful. Good people. The first time i got bids. Theirs came in lowest, with good reviews. The second time I just went with them cause my first experience had been so good. Highly recommend! read more

This is the second time I've used Apex in four years and have been very happy with both teams helping us move our items - we were kept informed about when they would arrive and how long they expected it to take - Apex lives up to every commitment they made - thank you for helping make the moving process a little less stressful read more

Being a military family we have moved many times and by far Apex has been the BEST experience we've had. Clint and Eugene were amazing, professional, and fun to work with. The office staff have been so great to work with also. I had many changes from the day I booked my initial appointment up to the day they called to confirm the move and through it all they worked patiently with me, helping me deal with all my changes. I will be moving again soon and will be definitely hiring APEX!! read more

Apex Moving & Storage - Movers Near Me - Lakewood, Washington

We just moved from a three-story townhouse to a brand new home. These guys, (Clint, Jesus, Dwight, and Jordan), had to haul my heavy wooden Bassett furniture down two flights of stairs. They were breaking a sweat, but were so positive throughout the whole process. They also laid down carpet protector, and put furniture padding around my items to keep them from getting damaged. They were really efficient and put everything and every box where it needed to go. The price remained true to the original estimate. I'm very pleased with them and would highly recommend. read more

The guys were great, they showed up a little early which was fine with me. The price was good and overall I was happy with the move. They did forget to bring a glass coffee table top but it fit into my trunk and I got it here Just fine. Also, I have a double recliner and the seat back was not properly attached. So maybe if you could send someone to just fix It as I can't seem to pull the back off to readjust it. But like I said it was an over all great experience. The guys were very professional and had great attitudes. I think it's the attitudes of the people who work for you that make the difference between a good experience and a bad experience. I think this will be my last move so I won't be able to use your services anymore BUT, I can recommend you to others. read more

Movers were on time, considerate and professional. We expected the load up would take about three hours but they were done in one hour with everything cleaned up. The unload was even faster. Movers were very careful of the newly built house. I would definitely call Apex again if I need movers. read more

After moving ourselves from apartment to apartment, from Florida to Seattle (no really.. all by ourselves), I had finally had enough and said we were hiring movers to do it the next time we moved. I looked at pretty much every Seattle based moving company that would go from West Seattle to Redmond and not charge an arm and a leg. My husband recently started working for a realtor in the area and they all recommended APEX for our move. I got in contact with Kirk who was super helpful and also the girls in the office (Tracey I think?). Everywhere else that I called had quoted two movers, the price, but never an estimate on hours. Now, our place wasn't very big - 700sqft - and we didn't have a lot of furniture, mostly just boxes. But APEX quoted three movers, at 4.25hrs. That way one of them would be loading and staying with the truck while the other two were going back and forth with boxes and stuff. It turned out to be the right call. They showed up exactly when they said they would and got right to work. Our larger furniture items were wrapped carefully and everything was delivered the same way it was in our old place. Unloading as usual went a lot faster, and they were done in exactly 4.25 hours. Having the 3rd person certainly helped, so even though it was more than I had intended to spend, who knows how much more I would have paid for only two movers. The moving guys themselves were all really professional and courteous. The driver (whose name I can't remember unfortunately) was the one I dealt with for payment and general info, and he was fantastic. Very personable and great to deal with. I would absolutely recommend them to everyone who is looking for a moving company, and my husband will definitely be recommending them to clients. read more

I hired Apex to move me out of an apartment in Seattle last month and store my belongings so that I could move to France for a year. Because of the pandemic, I was not able to go to France, so Apex then moved me into another apartment only ten days later. They managed everything perfectly. I recommend Apex without an reservations. Everything was handled professionally. I'll use Apex again! read more

Great experience with this company. We had Billy and Troy show up right on time, very pleasant. We had a lot of stuff and Troy was great at placing everything we needed perfectly into our storage. It was an all day job, and we're very satisfied! read more

Dean & his staff are wonderful to work with. I referred a client to him who was moving from within the city and they were quick to respond and return my & their calls. Whenever I've called, they've been quick to call back and leave a message. Whenever I refer a company or person to anyone I know, I like to get feedback from them. My client told me that after their initial meeting, she didn't need to meet with any other movers because she knew that they really cared about their clients and she had immediate confidence in their service. The feedback I have gotten about them have been great and I will continue to refer them to all of my clients. read more

We have used moving companies several times in the last ten years, not even one of them would I ever use again or recommend. Apex changed that-I will use them again and I highly recommend!!! From the time I talked to Kori, in the office, to get an estimate-to the time I wrapped things up with her, the process was so simple and expeditious, I kept thinking it was too good to be true. I was actually afraid the movers wouldn't show up, I hadn't signed any contract or put any money down. But the 3 person crew did indeed show up! They clearly had worked together many times and had their systems down. Clint was the lead, very personable, and they all worked efficiently while still being very friendly and thoughtful of the job being done. All of our furniture was wrapped securely. Every item and every box numbered and recorded. We had a very heavy marble table that was wrapped very careful and Clint assured me it would be handled safely. When it got to the heavy items, 2 more guys showed up to help the team. Brilliant! We lived in a 6th floor condo, the elevator had to be used and items taken through the parking garage. I never heard one complaint. . Our items were taken to their storage facility, so I will write another review when it's all unloaded again someday, but I will have no qualms. THANK YOU, to the whole Apex team! You guys are amazing! You helped make a very sad move much more bearable! read more

This is the second time we have used Apex to move family members. The team members arrived on time. They were very courteous. Introduced themselves and outlined their anticipated method of work. They treated our furnishings with the utmost care. They never stopped working. We were moved in good time and everything arrived in good condition. I would certainly recommend them for any move. read more

Apex had been a referral from a friend and wow, what a great experience. The price we extremely competitive, the staff truly professional and they did the move with quality and speed in mind. I had to move my move date at the last minute and they even accommodated the last minute change at no additional cost! Thanks Apex! You are a great team and a great value! read more

Apex was professional and on time. Jerome, Tony and Felix were great. They were professional yet personable. They kept my move within the allotted time frame which I was appreciative of. They asked questions and were understanding of my stress level to moving to a new state. I would highly recommend Apex for any move. I would also recommend you ask for Jerome, Tony and Felix. read more