Apex Pediatrics Center

(30 reviews)

5.0 mi

In my very limited experience with this practice it was clear that they prioritize their own well…read moredefined rules and requirements more than simply being welcoming, understanding, and helpful for their new patients. I wish you all the best in your future endeavours, but I am very glad it did not work out for us.

Serious concerns:…read more Our first appointment was scheduled through the hospital, which led to confusion regarding the office location. We arrived ten minutes late to the correct office. Obviously, this was not the fault of the pediatrician, but I mention it because it is the only mitigating circumstance surrounding what followed. Our visit was three days after I gave birth and was concerningly short. We were told our plans to exclusively breastfeed were likely doomed due to our child's alarming weight loss. As first time parents fresh out of the hospital, this was terrifying to hear and was not handled with compassion or proper explanation. Most of our questions went unanswered, and we left fearful that continuing to breastfeed could harm our baby. Had the experience ended there, I would not be writing this review. I assumed it was simply a poor fit and scheduled with a new pediatrician the following day. When contacted about additional appointments and the newborn screening, I politely explained that this practice was not the right fit for our family. Unfortunately, the situation escalated. Our daughter received an abnormal newborn screening result. The state lab contacted this office, as they were still our pediatrician at the time, and informed them that she needed urgent retesting within 24 hours. When the office called me, the person I spoke with was unable to pronounce the flagged amino acid/condition and instead asked me to spell it so I could search for it myself. Our daughter was not even a week old. Receiving news of a potentially serious metabolic disorder in this manner was beyond alarming. There was no explanation of what the condition was, what it could mean for her health, or how urgent the situation was. Just that I should google it. I was instructed to go to UNC Rex's lab. I immediately drove an hour there, only to find out they could not perform the screening because it required two hours to process and it was twenty minutes before closing on a Friday. When we contacted the office again, the response was essentially, "Oh yeah, forgot about that, sorry. I guess you'll have to wait until Monday." Considering we had just been told the testing needed to be repeated urgently within 24 hours, being told to wait another three days with no medical explanation was extremely concerning. I spent the next two hours calling hospitals trying to find somewhere that could perform the test, only to repeatedly be told this was something the pediatrician's office needed to arrange. During this time, I was unable to reach the office. The following morning, our new pediatrician immediately began contacting hospitals on our behalf and attempting to obtain the necessary records. They also attempted multiple times to contact this office (and were unable), and my own voicemails to the nurse line went unanswered. The state laboratory had not yet fully processed her results, meaning our new pediatrician could not obtain the necessary information. This office was the only one with access to the abnormal screening information at that time. We ultimately had to call the scheduling line ourselves just to get someone on the phone and have the results forwarded. Although we had decided the practice was not the right fit, this occurred while this office was still our daughter's pediatric provider and responsible for coordinating follow up after an abnormal newborn screening result that was evidently severe enough to warrant a repeat screening within 24 hours. At every step, we were left advocating for our daughter's care during an urgent situation with little guidance from the office responsible for coordinating it. This involved a less than one week old infant with a potentially serious newborn screening abnormality, and the way this situation was handled was unacceptable.

Western Wake Pediatrics

3.5

(11 reviews)

5.9 mi

Dr. Lopez is an absolute gem of a pediatrician. We recently switched to Western Wake Peds after…read moretime and time again hearing great reviews of the practice. Our hope in moving practices was to be in a practice that felt neurodivergent affirming -- not just tolerant. We were met with kindness and grace at our first appointment with our fourth child, a newborn baby. We came with challenges and feared a difficult visit. Dr. Lopez listened intently, asked insightful questions and provided thorough advice and guidance. Dr Lopez's follow up on a particular visit topic was timely and persistent--so appreciated as a sometimes overwhelmed mom of four! We decided to switch the older kids, including our neurodivergent child, into the practice after our first visit. I have since read Dr. Lopez's background and am delighted to see the wonderful professional experience he has as well as his presence as an educator at UNC. His teaching and volunteer roles in the community indicate to me that he is someone who is continually exposed to new and emerging information rather than remaining complacent with initial med school teachings. He has been refreshingly willing to talk to and treat us like we are collaborative members of our child's healthcare needs. We have found a collaborative and empowering approach to be an incredibly valuable trait for a physician to have -- particularly as parents of a neurodivergent child. I highly recommend Dr. Lopez to any family who values an active and educated role in their child's healthcare. Accolades and experience aside--Dr. Lopez was diligent to connect with my neurodivergent child who, after a few bad years of illnesses and procedures, often experiences anxiety in medical offices. He is kind, silly and disarming in his bedside manner with my children. A visit once began with my child fearfully hiding behind me and ended with my child delivering a big joyous hug for Dr. Lopez. We are grateful to have found Dr. Lopez and Western Wake Peds!

Super disappointed in this place. We just had a baby last September, our first one. At first, we…read morereally liked it here because of the lactation consultant. She is still wonderful. Unfortunately, we feel like every time we came with an issue, it was pretty overlooked and not much medical advice was given to us. We were better off googling the symptoms or asking our nurse friends. There were several nurses who judged the way I was feeding my son during the last two appointments. The front desk lady let me know that I would be charged even though I called as soon as I got out of the Dr office and found out I was sick/contagious and couldn't bring my son into his appointment in the late afternoon. We would drive 35 min to go here and feel like unfortunately, it was not worth our drive. We found a new office that we like much better who truly listens to our concerns and does not charge anything if you are a sick, full-time working mother who is already struggling to get out of work and doing the best she can. Again, we loved the lactation consultant, and there was a young female doctor with brown hair who we also enjoyed- she was very gentle with our son. I wish they went somewhere else. As far as the other doctors & nurses- they didn't want to hear any concerns we had. And the one front desk lady is not pleasant over the phone at all. She sounds like she does not enjoy her job... but the other front desk ladies are typically nice. She didn't even try to explain anything to me when I didn't understand the charge and then she sounded surprised when I told her we were switching practices. Overall, 3/5 stars I guess but only because of the lactation consultant and the one dr we thought actually listened to us. We did not feel a connection with any of the other staff at all.

Front door of Western Wake Peds

See all

Starlight Pediatrics

4.0

(6 reviews)

6.5 mi

Waiting room chairs are a long standing bio hazard. A deep cleaning is required for basic…read moresanitation standards.

Very terrible facility and overall experience for our family. My son is 2 and we have been here…read moreseveral times and I just was not impressed with the Doctor we saw. She was not warm and my son did not seem to like her. She was also very judgmental towards me as far as where I stood on discipline practices. We moved away a month ago and I called to request my son's medical records to be sent over to the new pediatrician's office and the office manager refused to send them. She said I needed to go into the new Doctors office and fill out a form that they send to their office in order to send them. This makes no sense. I have had my medical records and my son's medical records sent over to many other doctor offices without any hassle. Angelica was her name and she was not only super rude but had no customer service skills what so ever. I called the new doctors office we are going to next week and they found that strange and said that makes sense either!! Hmm go figure!? The new office I'm switching to said if all immunizations were done in the state of NC then they can look on some portal and see those without getting the records. Poor customer service and terrible manager! I WOULD NOT CHOOSE THIS PEDIATRICIAN FOR YOUR BABIES AND KIDS.

See all

Triangle Pediatrics

3.6

(25 reviews)

5.2 mi

Very appreciative of the quick appt to accommodate vaccines for school . Check in check out is…read morealways easy . Examination was kind of thorough and patient-centered

Don't go there. We were just treated very unethically. We were running late because of a work stop…read more We were still under the 15 minute late rule and they refused to see our child who we took out of school. I had been taking my children to this place for 10 years. Since they were babies. On top of that loyalty, the founder of this clinic was my childhood doctor!!! Her picture is on the wall!!! And we were going out of our way to this clinic out of loyalty. We live in Clayton. But we go out of loyalty. I grew up in Cary. They have seen us since we were babies. I am 50 years old. They threw 50 years away although we were still within the 15 minute late window!!!! How often do we all wait for doctors and nurses to see us!?!?? And they threw away 50 years of loyalty over 14 minutes!?!?! Backstory to the work stop: the work stop was so bad the person behind me got out of his vehicle in his scrubs and cussed at the workers. He said he had a woman on the operating table! He was a doctor. The workers and the doctor repeatedly screamed at each other. Eventually, after a long time, they allowed the cars to move. With that said, I was still at the clinic within the 15 minute late range!!! This clinic violated its own late policy!!! We are never late!!! And we never complain!!!!! This is our reward for 50 years??? Our reward for never being late??? Our reward for never complaining about the long waits?!?! Is this how you treat nice, loyal customers!?! I'm not a patient. It's clear I'm just a modern America customer. Sadly and regretfully, we pulled our kids out of the clinic. This is the New Cary. The New America. Hope y'all are happy. Don't go to this clinic. They don't value 50 years of nice and loyal patients. You're nothing to them.

See all

Burkhart Pediatric & Adolescent Dermatology

5.0

(5 reviews)

5.8 mi

After a few years of trying to control my sons acne through store bought products and his PC…read morePediatrician prescribing antibiotics, we were referred to Burkhart. We got a call within a few days to set up an appt and in persons they seem to be booked out so we chose a virtual. Bonus as we live over an hour away from the Cary office and my son doesn't like to miss any school. He met virtually with Molly monthly for 8 or so months and the last month was an in person visit (which we went to today) the office was very clean, staff was very nice and Dr Burkhart was phenomenal. We are thankfully done with his acne treatment with great success and fingers crossed it does not come back. Dr Burkhart has brought back my son's confidence because having acne as a teen can be difficult. My son has always struggled with extremely sweaty hands and today he shook Dr B's hand and was asked if he wanted to do something about that. He's always been self conscious about this so he was so happy this could possibly be taken care of if the medication works. We are so thankful! Thank you!

Dr Burkhart is genuinely a kind and competent doctor. My son has a complicated medical history that…read morecausea many different skin issues. Dr. Burkhart nails the diagnosis each time and prescribes the best treatment protocols that actually work. He also cares about developing a friendly relationship with his patients which has made it an enjoyable experience for my son over all these years. We are so thankful for him!

Duke Primary Care Green Level Pediatrics

3.7

(6 reviews)

3.2 mi

My 6-month-old niece was seen here for a same-day appointment because she wasn't feeling well. When…read moreshe arrived, she had a temperature of 104°F. Dr. Reasor said she was comfortable sending her home despite the high fever. My niece's mother asked whether any lab work could be done, but she was told it wasn't necessary and that it was okay to take her home. Still concerned, her parents took her to the emergency room. The ER staff told them she should not have been sent home with such a high fever, and they evaluated and diagnosed her. This experience was very upsetting. Her concerns were not taken seriously, and additional evaluation should have been considered before she was discharged.

Yearly physical and 1st visit with this office. Loved the staff and the doctors, super clean &…read morefriendly.

See all

Emerge Pediatric Therapy

(5 reviews)

3.4 mi

Terrible service. We had an initial phone call with lots of questions about our child to get set up…read morefor an evaluation. Then answered the same questions at that evaluation (which there were several issues scheduling). Then had to complete a survey with the same questions prior to the first actual appt. Each time we scheduled an appointment for the first evaluation and then services, we'd then be asked to move it (this rescheduling happened twice for the initial evaluation), or we scheduled the first actual appt for services and they cancelled the appointment day-of (less than two hours prior) because the provider was out/couldn't make it. It's been well over three months of dealing with cancelled, moved appts, repeated paperwork and our child has still never been seen for any care. Would not recommend!

A great pediatric occupational therapy group- my sweet nephew received services here and his mother…read more(my sister) cannot say enough great things about this group. We are amazed at how far he's come all thanks to EPT!

See all

Little Oaks Pediatrics

4.4

(17 reviews)

14.1 mi

Dr. Maria has been our son's pediatrician since he was 2, about 10 years. They are a small, caring,…read morefantastic practice and we couldn't have found better care for him. They are amazing, have a great attitude and wonderful customer oriented service.

The office and providers seem nice and knowledgeable. However, there's one medical assistant that…read moremy kid has seen twice now, and she's very unprofessional. Her name is Shatory. When doing intake for my kid, she seemed impatient, trying to rush him through. Her intake questions directed at me were not conversational, literally just words: "picky eater?", "dentist?". She had no bedside manner. No trying to connect with her patient to make them feel more comfortable. I'd chalk it up to her having a bad day maybe, but we've seen this behavior from this medical assistant twice now.

Little Oaks Pediatrics business logo

See all

Carolina Kids Pediatrics

(28 reviews)

10.6 mi

This practice is Horrible. Multiple times I have brought my children here only to be told by the…read moredoctors that they don't know what's wrong with them, or there is nothing they can do to help them. Then at the end of the visit to be told that if it gets any worse make sure to bring them back in. The office staff is horrible and completely useless. No customer service experience or just basic human compassion. Multiple times when calling to schedule an appointment they have told us just to come in now, then when we get there with the sick kids they tell us that we are past the cut off time of walk in's and that we would have to schedule an appointment, or wait to be seen but they can't give us an estimated wait time. This used to be a good practice when Dr. Fore, and Dr. Nickaba were there. Such a shame that is has gone down hill this much!

We wanted to like this place. In fact, we should have switched many times and didn't because it's…read moreso exhausting to switch pediatricians. We have so many bad experiences with this place it's hard to summarize in a review but I will start with 7 day wait on test results, misdiagnosis, 2+ hour wait times... I am currently waiting to see a doctor for my toddler and it's been 2.5 hours. Someone just came in and said I might want to call around to urgent cares because I may have better luck. Ugh. Update: the doctor came in after 2.5 hours. He took maybe 3 minutes examining child... didn't even look in mouth. Missed what was clearly hand foot mouth. What a mess!

See all

Cary Foot & Ankle Specialists

(25 reviews)

5.8 mi

Dr. Nolan treated very well to my infected toe nail. All other staff also good. Could easily be…read morerecommended to anyone who needs his services.

I was super impressed with Dr. Tomey and the care I received at Cary Foot & Ankle. I was able to…read moreget an appointment very quickly after an injury. I was in a lot of pain and I'm also very squeamish but Dr Tomey quickly put me at ease and made the appointment pain free and easy. He's very friendly and knowledgeable. Highly recommend this office.

The sign which made me think Yelp.

ID Card

See all

Milner Andrew P DPM

4.9

(7 reviews)

3.5 mi

I do not have words to describe my gratitude to Dr Milner. I had a surgery of my great toe by…read moreanother podiatrist. The hardware that doctor put got broken after 2 months and I had too much continuous pain. I went to Dr Milner and he immediately understood the urgency of getting the broken hardware removed and correcting the Hallux Valgus. He scheduled an early date for surgery. After surgery, since I have a drop foot condition, Dr Milner regularly inspected my foot for a period of 10 weeks till he was satisfied that the wound has healed properly. A Big Thanks to Dr Milner and his wonderful staff.

Dr. Milner has the best "bedside manor" of any physician I have ever seen. He speaks to you like…read moreyou are a client or customer, not a number. He also explains things on a level that is very understanding. I would rate the office staff as just average, but due to Andy's efforts to satisfy me, I am leaving 5 stars. His knowledge of his specialty is second to none.

Piedmont Foot & Ankle Specialists

3.1

(19 reviews)

5.8 mi

Terrible. One of the worst medical clinics I have ever dealt with. Do not go here if you have…read moreplantar fascitis or any other foot issue. Dr. Nolan charged me $500 for a foot lotion that did not work, $1000 for cheaply-made orthotics that made my pain worse, and never discussed anything of relevance for my pain, such as what footwear to use, what activities to avoid. They send you a huge bill with no explanation what it is for, and the staff have no idea how to submit an insurance claim. Three different staff told me three different prices for what my insurance would be, and then insurance didn't even cover any of their expensive lotions and devices. This place gives terrible care that will make you feel worse and charge you an arm and a leg for it, even if you have insurance. A total scam - avoid at all costs.

The front desk staff are consistently rude. Been brining my elderly relative there for 4 years and…read moreevery interaction with them is frustrating and hostile. Doctors are good but they need changes at the front desk. Taking my business elsewhere.

See all

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Katey R.

0

3

0

9 years ago

We go to all the locations and love Dr Dupuy. He listens to me and we come together to figure out the best solutions.

Apex Pediatrics Center - pediatricians - Updated August 2026

People who viewed Apex Pediatrics Center also viewed

Holly Springs Pediatrics

(30 reviews)

In my very limited experience with this practice it was clear that they prioritize their own well…read moredefined rules and requirements more than simply being welcoming, understanding, and helpful for their new patients. I wish you all the best in your future endeavours, but I am very glad it did not work out for us.

Serious concerns:…read more Our first appointment was scheduled through the hospital, which led to confusion regarding the office location. We arrived ten minutes late to the correct office. Obviously, this was not the fault of the pediatrician, but I mention it because it is the only mitigating circumstance surrounding what followed. Our visit was three days after I gave birth and was concerningly short. We were told our plans to exclusively breastfeed were likely doomed due to our child's alarming weight loss. As first time parents fresh out of the hospital, this was terrifying to hear and was not handled with compassion or proper explanation. Most of our questions went unanswered, and we left fearful that continuing to breastfeed could harm our baby. Had the experience ended there, I would not be writing this review. I assumed it was simply a poor fit and scheduled with a new pediatrician the following day. When contacted about additional appointments and the newborn screening, I politely explained that this practice was not the right fit for our family. Unfortunately, the situation escalated. Our daughter received an abnormal newborn screening result. The state lab contacted this office, as they were still our pediatrician at the time, and informed them that she needed urgent retesting within 24 hours. When the office called me, the person I spoke with was unable to pronounce the flagged amino acid/condition and instead asked me to spell it so I could search for it myself. Our daughter was not even a week old. Receiving news of a potentially serious metabolic disorder in this manner was beyond alarming. There was no explanation of what the condition was, what it could mean for her health, or how urgent the situation was. Just that I should google it. I was instructed to go to UNC Rex's lab. I immediately drove an hour there, only to find out they could not perform the screening because it required two hours to process and it was twenty minutes before closing on a Friday. When we contacted the office again, the response was essentially, "Oh yeah, forgot about that, sorry. I guess you'll have to wait until Monday." Considering we had just been told the testing needed to be repeated urgently within 24 hours, being told to wait another three days with no medical explanation was extremely concerning. I spent the next two hours calling hospitals trying to find somewhere that could perform the test, only to repeatedly be told this was something the pediatrician's office needed to arrange. During this time, I was unable to reach the office. The following morning, our new pediatrician immediately began contacting hospitals on our behalf and attempting to obtain the necessary records. They also attempted multiple times to contact this office (and were unable), and my own voicemails to the nurse line went unanswered. The state laboratory had not yet fully processed her results, meaning our new pediatrician could not obtain the necessary information. This office was the only one with access to the abnormal screening information at that time. We ultimately had to call the scheduling line ourselves just to get someone on the phone and have the results forwarded. Although we had decided the practice was not the right fit, this occurred while this office was still our daughter's pediatric provider and responsible for coordinating follow up after an abnormal newborn screening result that was evidently severe enough to warrant a repeat screening within 24 hours. At every step, we were left advocating for our daughter's care during an urgent situation with little guidance from the office responsible for coordinating it. This involved a less than one week old infant with a potentially serious newborn screening abnormality, and the way this situation was handled was unacceptable.

Cary Pediatric Center

3.1

(18 reviews)

Just read about our very special doctor at Cary Pediatric Center and I had to share…read more Dr Mike Villareal saw our Piper years ago and immediately ordered an MRI after observation. She had a spinal problem and was immediately referred to Duke Children's Hospital. The following year she had fluid on the spine. The neurologist at Duke was amazing in both instances but had our pediatrician not detected a problem, she might not be walking. I saw that he recently pushed for a child to get an MRI when other doctors had not thought it was a big deal. The child had a brain tumor. He is an amazing pediatrician and I felt obligated to recommend him.

If you ever need sick apts I would go to another practice…read more My children have been going to Apex & Cary pediatrics since we moved here 10 years ago. My son has been sick once (enough to need an apt) & my daughter has never been to the doctor except well visits....until recently. My daughter 15y got a head cold a few weeks ago and we ran to fast med. In and out within an hour. Well she needed an apt last week bc her ear has been hurting off and on and we wanted to have it checked out. I call Cary Pediatrics at 8:45am 11.10.22 and they tell me they are completely booked up for the day. Okay, how about tomorrow? "No we do not 'pre-book' sick appointments". I am shocked! Again I've needed them 2 times in a decade so I don't understand not checking the schedule for tomorrow. "You can only pre-book well appointments". Okay, how about walk-in? "Our walk-in ends at 8:50am". I reply, so I can't make an appointment for tomorrow, I can't come in today and your walk-in is only open from 8am-8:50am. "Yes, call back tomorrow at 8am". I say, maybe I need to find a new practice. "Okay have a good day" and she hangs up! No offer to check other offices. I would have gone to Apex, even Fuquay. Nope, nothing! So I called JM&A was seen that day and had a great experience! Oh and they checked all of their locations! They didn't have an appointment at the closest location but they checked them all. I had to drive an extra 5 minutes which I was happy to do! Your receptionists are extremely important. I would have gone to Cary, Apex or even Fuquay-Varina. None of this was offered. She could care less that I said I will be leaving. So I left! I've had some great experiences with Cary & Apex and I've had some horrible experiences (when one of the doctors likened me putting a couple of ounces of 1/2&1/2 in my son's milk to help him meet his weight goals to child abuse...2oz of half and half is NOT child abuse and if it was joke it wasn't funny!!) even after that horrific experience I stayed (vowing never to see that doctor again). This receptionist experience, not taking sick apts over a 36-48hr hour period (since you only have 50min of walk-in clinic), not having walk-in hourS (walk-in minutes), not checking other locations ...well all of that was the last straw.

Chapel Hill Pediatrics

(9 reviews)

Chapel Hill Pediatrics and Adolescents is fantastic and I'm so glad I decided to take my newborn to…read moretheir practice. I believe their Durham location is fairly new, and is part of this large building off NC 54 by the 40 Freeway (it's really easy to find). The staff is not only very friendly, but they were also helpful in getting my new little baby girl set up as a new patient. I am a new first-time mom (just over 2 weeks) and finding a pediatrician before was not necessarily easy. There are so many great choices! I noticed that Chapel Hill PA had a great website, great feedback from friends, and lots of good Yelp reviews for their Chapel Hill location. After giving birth at UNC, my little one and I got quickly set up at their Durham location and have had really pleasant visits since. We have seen Dr. Joe and Dr. Woodrum at the Durham location, and we loved them both - especially Dr. Woodrum! The doctors were both friendly, caring, helpful and attentive to my husband and I's questions and needs. Most of all, they take their time with each family they see. The pediatrics team does a great job of making new parents feel at ease and prepared for the new chapter of life that awaits them. I am so happy to have chosen Chapel Hill Pediatrics and Adolescents (Durham Location) for my newborn.

We brought our daughter to Dr. Cooley from the time she was born until she was about six months…read more The only reason we stopped seeing her was because we moved out of state, and I'm so sad that we had to leave her. We've seen a few other pediatricians since moving, and nobody has ever compared to Dr. Cooley. She's warm, kind, understanding. She has the perfect temperament to be in the field that she's in. When we had our daughter, she made us feel better about not knowing what we were doing. She never made us feel stupid for the millions of obvious questions that we asked. She always answered with grace and kindness. I wish we could replicate her because she truly is one of a kind. I would recommend Dr. Cooley to anyone - especially to new parents. She is absolutely wonderful.

Fuquay Varina Pediatrics

3.3

(12 reviews)

First I want to say that Dr. Dupuy is fantastic. The reason for my two star is because this office…read morehas become so over crowded with new patients, that there are no available appointments for sick kids or established patients. They never leave anything open for people who need a same day appointment and they have these walk in Saturdays that are from 8-12 and are always crowded or at a different location. Not sure if it's greed but it's sad when a doctor's office keeps accepting new patients when there is no room for them. It's interfering with the care of established patients.

Love everyone there we See Lynn most the time for 12 yrs but have used other drs. They are amazing.read more

Western Wake Pediatrics

3.5

(11 reviews)

Dr. Lopez is an absolute gem of a pediatrician. We recently switched to Western Wake Peds after…read moretime and time again hearing great reviews of the practice. Our hope in moving practices was to be in a practice that felt neurodivergent affirming -- not just tolerant. We were met with kindness and grace at our first appointment with our fourth child, a newborn baby. We came with challenges and feared a difficult visit. Dr. Lopez listened intently, asked insightful questions and provided thorough advice and guidance. Dr Lopez's follow up on a particular visit topic was timely and persistent--so appreciated as a sometimes overwhelmed mom of four! We decided to switch the older kids, including our neurodivergent child, into the practice after our first visit. I have since read Dr. Lopez's background and am delighted to see the wonderful professional experience he has as well as his presence as an educator at UNC. His teaching and volunteer roles in the community indicate to me that he is someone who is continually exposed to new and emerging information rather than remaining complacent with initial med school teachings. He has been refreshingly willing to talk to and treat us like we are collaborative members of our child's healthcare needs. We have found a collaborative and empowering approach to be an incredibly valuable trait for a physician to have -- particularly as parents of a neurodivergent child. I highly recommend Dr. Lopez to any family who values an active and educated role in their child's healthcare. Accolades and experience aside--Dr. Lopez was diligent to connect with my neurodivergent child who, after a few bad years of illnesses and procedures, often experiences anxiety in medical offices. He is kind, silly and disarming in his bedside manner with my children. A visit once began with my child fearfully hiding behind me and ended with my child delivering a big joyous hug for Dr. Lopez. We are grateful to have found Dr. Lopez and Western Wake Peds!

Super disappointed in this place. We just had a baby last September, our first one. At first, we…read morereally liked it here because of the lactation consultant. She is still wonderful. Unfortunately, we feel like every time we came with an issue, it was pretty overlooked and not much medical advice was given to us. We were better off googling the symptoms or asking our nurse friends. There were several nurses who judged the way I was feeding my son during the last two appointments. The front desk lady let me know that I would be charged even though I called as soon as I got out of the Dr office and found out I was sick/contagious and couldn't bring my son into his appointment in the late afternoon. We would drive 35 min to go here and feel like unfortunately, it was not worth our drive. We found a new office that we like much better who truly listens to our concerns and does not charge anything if you are a sick, full-time working mother who is already struggling to get out of work and doing the best she can. Again, we loved the lactation consultant, and there was a young female doctor with brown hair who we also enjoyed- she was very gentle with our son. I wish they went somewhere else. As far as the other doctors & nurses- they didn't want to hear any concerns we had. And the one front desk lady is not pleasant over the phone at all. She sounds like she does not enjoy her job... but the other front desk ladies are typically nice. She didn't even try to explain anything to me when I didn't understand the charge and then she sounded surprised when I told her we were switching practices. Overall, 3/5 stars I guess but only because of the lactation consultant and the one dr we thought actually listened to us. We did not feel a connection with any of the other staff at all.

UNC Pediatrics at North Hills

3.0

(11 reviews)

I will forever be grateful for Capitol Pediatrics and their care of all 4 of my children ages 18,…read more16, 3, and newborn. My kids are always treated with gentleness and kindness that helps (especially the 3-year-old) them feel safe. When my 3-year-old was diagnosed with a very rare genetic disorder, the Capitol Pediatrics team jumped into action and learned all about it. Dr. Morgan has been a saint through this. Rebecca, Jenny, and the entire nursing staff are the kindest, most caring people. I know they give the same treatment they would with their own. And finally, I give Rebecca, the lactation consultant, all the credit for me finally having a successful nursing journey with my youngest. She is patient, gentle, and allows mom and baby to navigate the journey together.

We have been coming here for 12 years. They were amazing for the first 7 years. They have gone…read moredownhill since. Most of the doctors we loved have gone. The front desk staff lacks a lot of customer service. I feel like I'm bothering them when I ask to schedule appointments. Since the switch to unc it's even worse. I had to redo all their info and I have 5 children. They now have so many patients they don't have time for your children anymore. Half the time I have to wait 30 mins after the kids appointment time before seen. Then sit in the room for up to 20 mins. That is kinda crazy. I miss the way it used to be.

Chapel Hill Pediatrics & Adolescents

3.6

(34 reviews)

We've been seeing Dr. Homan since our son was born 9 months ago. He is fantastic. He's very chill,…read moretakes lot of time with us and we always feel like we are getting the right amount of attention. Dr. Homan is also a lactation consultant which is awesome because he's so helpful and supportive with breastfeeding, BUT he's not the least bit judgey. We always leave there feeling like we are doing a good job at being parents. He's also been great when we've had little issues pop up outside of routine care, always calls to check in even if it's after 5pm. I haven't had a bad experience there so far. They have several nurses who are dedicated to answering the nurse line, I love this because I can talk to them any time during office hours and they will know about any previous calls and they will check in with Dr. Homan too in case he has a different suggestion about whatever my issue it. Another thing I really like is you can be seen at the practice 365 days a year. This is a huge plus for me. I've heard that there are different prices for this service but for me I've only every paid for an office visit when I go it, but I may not have done the walk in hours. It sounds like the front desk may not do a great job of letting people know what type of service they are getting (procedure, urgent care etc) so you may want to ask and this is probably an area they could improve on- but that's not something I've experienced. Regarding an urgent care charge, I would rather pay it to my own pediatricians office where they know my kid and have his medical history than some random place. I recommend this practice any time someone asks.

I have never experienced such poor customer service at check-in! The front desk staff refused to…read moremake eye contact, or even acknowledge me or my child, and I for what seemed way too long; with no one else in line. When I was finally acknowledged, the front desk staff continued to hold her cell phone, and rudely asked my child's name as if I was interrupting her social media time. The service from the provider was not any better once my child was seen. I've never seen a provider mock a child so much. I was totally annoyed and taken back by the unprofessionalism that the staff members showed at Chapel Hill Pediatrics.

WakeMed Children's PM Pediatric Urgent Care

(12 reviews)

Sadly, we had the worst experience and it was a total waste of time. We waited an hour past our…read moreappointment time. The provider seemed like she had no idea what she was doing. Couldn't use the Ottoscope. Had zero feedback or help for our sick little one. Save your time, money, and sanity

We like them a lot. They almost always provide excellent skilled urgent care to my children. I…read morefound out about them when a barber nearby hurt my son's ear but we continue to visit them for after hours and weekend care. They have treated us for strep, minor eye injury, coughs, ear infections, etc. They usually administer medication immediately in the case of a fever, provide water or an ice pop and sometimes follow up directly if they have concerns. They always send the visit info to our daytime pediatrician so they are fully informed. We love them. Totally a great alternative to emergency rooms. Quick, easy, don't recall being overly shocked by the bill, etc. Thank you for all your care!

Carolina Kids Pediatrics