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    Apex Precision Import Repair

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

    Services - Apex Precision Import Repair

    Auto brake repair

    Auto engine repair

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    2 years ago

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    Ziebart

    Ziebart

    2.4
    (21 reviews)

    Terrible place. Poor quality, abuses laborers. Lies about what promises and jacks price. No…read morewarranty even after I had to hire lawyer. Stay away!!!

    This was my first time getting my vehicle tinted. Ziebart came highly recommended by my fellow…read morecolleague--so I went ahead and booked an appointment with them. Upon arrival to the store, I asked for a representative to discuss what option would be best for my brand-new vehicle. He inspected my vehicle and saw that I had factory tinted glass on all windows EXCEPT for the driver and passenger door. He suggested we simply tint the passenger door and driver door window to match the factory tint in the back--so I agreed. I kept repeating that I was worried the front tints wouldn't match the back factory tints. The representative kept repeating, "it will match, it will match." QUITE LITERALLY HIS EXACT WORDS. So, I agreed to his recommendation of tinting only the front 2 windows with a ceramic tint. Upon picking up my car I was mortified to see the tints DID NOT MATCH. The front 2 windows were much darker than the back windows. Additionally, the tint colors were completely different!! The back of my vehicle has a brown tint hue, while the front two tinted that Ziebart installed has a BLUE tint hue (VERY Noticeable). I went back into the store to speak with the same exact man that was there that morning to express my concerns. The man was very rude and cold, completely different person than he was that morning. He then went on to say, " yeah it looks like that but there's nothing we can do; the tints will NEVER match. Every car on the road has the same issue, no one's tints ever match". May I remind you, that same morning, the stated that the tints WERE GOING TO MATCH!!! MY goal in writing this is not to say Ziebart did a horrible service (the installation of the 2 front windows was great). However, I wish their employees spent more time educating their customers and not LYING about what they are actually getting!!! Let's continue with the story... The representative I was working with was getting extremely frustrated about the situation, all the meanwhile I was trying to remain calm and professional. I kept asking what I can do to make the situation better (example: darked the tint in the back, add ceramic tint in the back, add smoke tint in the back... ANYTHING TO MAKE THE BACK LOOK BETTER). All the man kept saying was, "it's never going to match, there's nothing I can do." In all honesty, I was not trying to be difficulty, I was NOT trying to get a discount or take advantage of the situation (money is no issue and I had every intent to pay for a full-service tint). But it seemed like he was irritated with my concerns and did NOT want to help at all... Lucky, one of his co-workers noticed his frustration and came over to help the situation. His coworker was VERY KIND and helpful with the situation. He came outside and inspected the vehicle again and agreed that there was a significant difference (I Was not crazy)!! He recommended I tint over the back windows with a dark ceramic tint--which will ultimately help with the color/hue as well as even out the back to make it look darker than the front (which is what I initially wanted). Unfortunately, I will have to take an additional day of work to get my vehicle re-tinted on a different day-- the store was unable to fix it for me the same day of the incident. For my first time getting my vehicle tinted, I expected the process to be simple and easy (SILLY ME!!) I will not be recommending Ziebart for window tinting services moving forward.

    Apex Precision Import Repair - autorepair - Updated June 2026

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