These folks have the worst business practices I've seen. In fact, I wonder how they stay in…read morebusiness. The worst parts were their tardiness in communication (they take weeks to respond to email inquiries), their consistent billing errors; and the quality they delivered was totally sub-par. Do not spend your money here. Initially they were recommended by my designer who's worked with them before (but no longer does, after my experience with them). We had a business card order that needed to be ready by a certain date; I needed the cards for a conference. We had asked well ahead of time when they need the final design in order to have the cards shipped to me on time. They needed about a 4 or 5-day lead time. We submitted by the deadline, and I got the cards on time. That was the only thing that went right here. The quality of the cards delivered was well below par and no better than what I could have done in an hour or so with a Kinko's color printer for less. Their initial quote was $98. The overnight shipping (from Oakland to San Francisco) they charged me for $40 which I didn't authorize, and I had communicated to my designer (although I don't know if that reached Golden Gate Litho) that I would have picked them up myself. Initially they agreed with us that the quality was unacceptable, but they offered no apology or explanation. They did offer to reprint a similar order for free, or one with a more high quality print technology for a discounted price. We didn't move on this for about 2 months, pending some redesign of the card. All of a sudden they demanded payment, for a higher price than originally quoted, and the offer they extended to us for a free reprint had evaporated. I told them I wanted a free reprint and would order a bigger order with them, but if they insisted on payment that I'd go elsewhere. Eventually they agreed to a 50% discount, but the numbers never worked out. My inquiries and requests for a detailed accounting based on the initial quote were never replied to, and I only got emails like "amount such-and-such is unpaid and this needs to be resolved." No way to run a business. I've been very happy with www.greenerprinter.com that we eventually used. Not only were they cheaper, they turned around quickly, quality was good, they're environmentally friendly in the products they use, and I never needed to get involved.

I run a local business called Auto Glass Express and started using this print shop based on…read morerecommendations I got from other local business owners in my networking group. I had previously only ordered from online companies, thinking that I would get the best deal if I ordered online. The first job I did with them was a reprint of our carbonless invoices, which they quoted at a significantly lower rate than what I had ordered online. Little did I know that the quote actually included a complete redesign of our invoice (with my permission), which I had previously designed in Word and saved as PDF. They took the invoice I sent them and made it much more professional looking, while still maintaining our "look" and logo. They delivered for free, and really spent far more time with me overall than I thought profitable for a relatively small job. Service on subsequent jobs has been the same. When I went to them for a quote on what it would cost to get a wrap on our new work van, Scott at Golden Gate made some really useful suggestions, including the idea to add a "QR code" to the vehicle, our print media, etc. This is relatively new technology in the US, but it seems smart to get out ahead of a marketing tool that is already widespread in Europe and Japan. I realized that I'm getting a lot more than a printing service out of these guys. I don't know what most people go to a print shop for, but if you're coming to them as a business owner, they have a much more comprehensive package of offerings than any other print shop I've dealt with before. To sum it up: they're local, they've got good rates, they're union, they're green, and all the people I've dealt with (Scott, Don, Amy) have been great. I highly recommend them!

Went to several places for a frame. All of the other places were overpriced or were cheap…read morematerials. In which, i walked in here by accident, thinking it was an paint store. There were so many amazing paintings. The owners paint beautiful. And I left with an awesome frame for my certificate. Rating Service: 5 Price: 4 Ambiance: 4.5 Food: n/a Overall: 4.5 Definitely recommend this place if you are looking for a customized frame for any occasion.

I dropped by for a piece of glass to replace the one in a small antique frame. Within minutes, Tom…read moreprovided exactly what I needed. I paid $6 for excellent service and a perfectly sized plate of glass. I highly recommend a visit. While you're there, check out Helen's beautiful paintings on every wall.

I am a small business owner and I needed some new business forms and cards printed out so I got…read morereferred from another business owner to Big City Prints. I called and Karen answed the phone and was very helpful. She invited me down to the store to meet with her so I drove over. Karen was so nice and helpful with my requests and showed me exactly what I was looking for. My expectations are very high and super custom so we exchanged emails a few times to zero in on the product I specifically needed. I also delt with Geoff via email and i felt very good having two different professionals from Big City Prints helping me. I went with super high quality 2sided business cards that are gold foil, thick and feel like there coated with sued. I couldn't be happier all because this business is all about making what YOU want!!!! So whatever your budget is give Big City Prints a call. But if it's for your own business dont cheat yourself, wait the extra few days, spend a little more money and get the super high quality cards. I will tell you there well worth it. Thanks again Karen & Geoff!!!!!!

I want to make this as clear and simple as possible, Karen and team are gems…read more I wanted to create a very specific style of business card. Knowing almost nothing about the industry, I decided to pay Karen a visit. From the get go, she treats me as an equal, never frustrated with my lack of knowledge. After exploring what felt like thousands of options, Karen was actually able to understand what I was going for and executed. She is so knowledgeable on paper quality and print options, it's almost impossible for me to ever go back to online services like Vista Print or Moo. I can't speak for the quality of Karen's other offerings, but if you're tired of having almost zero creative control over of your business cards, give Big City Prints a try. They're even mindful enough to push back on requests that will do harm to your overall vision, can't find that online! In our age of convenient massive online services, it's rare to find small businesses with the owner is working directly with you. To be honest, these experiences are on the pathway to extinction, here's your chance to experience one before it's too late.

I was having problems printing the color red. The red image would come out in stripes instead of a…read moresolid color. I called Printer Plus. They said they could fix it, so I brought the printer in. When I took the printer home, it was still printing red in stripes. The man at the store recommended printing a lot of red to clear it out, but after using up an entire ink tank trying to get a good print of a red apple, I was still getting the stripes. I emailed them showing the picture I was trying to print and the image that came out of the printer. They never replied to my email. After paying over $100 and spending two hours on the road going back and forth, I was really frustrated and felt that I was not given good advice at the store. I ended up buying a new printer.

This guy knows his stuff. He is an expert and if he cannot…read morefix your printer than no one can. If your cherished old printer breaks down and you want the same printer, do not buy a new printer until you take your old one to printer plus !

I spent some time today talking with Lisa about framing options for some of my oil paintings, and…read moreshe gave me great and very sensible advice. It ended up not making sense for me to buy a frame there, but I would strongly recommend her to anyone else and if I ever need a custom frame I would not hesitate to go back!

I've been going to Galleria Scola for years and have nothing but positive things to say. They're…read morethoughtful, fast-working, and always deliver a quality result. They always take the time to talk through my concerns with me, propose things that *always* improve the final product, and are really flexible. No notes, if you're not getting your framing done here, you're making a mistake.

Cute little shop full of cute little things, I came for Lunar New Year supplies and left with what…read moreI needed! I was hoping for some red tablecloths, I got some lanterns and envelopes; these will be perfect for my celebration!

La Belle Vie is general store in Oakland Chinatown. It has a little bit of everything. From…read moreclothing to door locks. Prices are pretty low, as most everything is from China. As I was walking around the store, what impressed me was how neat and organized everything was. Stock had it's own place, and every item was in place. I often stop by here when I have a cleaning job or painting project. Because of the low prices, you can afford to use a scrub pad or roller once and throw it away. But this is not a dollar store, so the products seem to be a little better.

Shamrock Office Solutions has been a great resource for our company! We have been clients for many…read moreyears. We are a small company trying to compete with the big dogs and have benefited from several of Shamrock's Solutions. It started several years ago when we had an old copier that died. We had purchased that one but after evaluating owning vs. leasing, we went with leasing because of our heavy copying needs. We liked that we did not get pushed toward a lot of bells and whistles that we didn't need, instead they took the time to learn about our usage and sold us what we needed. Their IT and other technical resources have also been outstanding. It's hard to compete with big companies when you don't have a lot of research time available, and going down the wrong path can cost you a lot in delay time. We didn't know all of the tools out there nor did we know how they ranked. Shamrock helped us with all this information and thus saved us a lot of research as well as prevented us from taking roads that would dead-end. Our website was built better than we expected. Our email blasts have been in motion for a while. Bottom line, they have become part of our team and we have truly benefited from their business.

Make sure Sales reps are not hitting you with their GP(Gross Profit) they might do it for 70% or…read more20% be smart on how you want to spend your hard earned money. They have a good pitch though sketchy organisation.

Easy to work with and prompt. Arranged what we needed by phone, and prepaid so somebody else could…read morepick it up. Then emailed the files and job description. It was ready when promised.

I've been using them to scan plans for 15+ years. They provide fast turn around and excellent work…read more They put scans into a drop box for me to download, or onto a flash drive. All this with friendly service.