I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

Igor helped me fix a broken clutch on my washer. He came within an hour of speaking to him. He was…read morevery nice and professional. The part he needed was overnighted and he came back the next day to install it. He made sure the washer was working before he left. I would recommend him to anyone needing a pro for your needs!

Nice access to a wide range of higher end appliances. Sales is patient, especially if you are…read moretrying to figure out if that Sub-zero beverage center is really worth the spend as compared to an XO. (In this specific case you can compare until you make a choice that fits your needs) Pricing? Hard to compare because there is a lot involved at this level. Install prep for people working with the cabinets, panels, etc. If you are just going to slide an appliance into a space, it would be a lot easier to just shop on price alone. For me, Milcarsky's worked out well working with the builder, millworker, and the install more or less happened without me. I just wish appliances were more reliable. I can't fault Milcarsky's on that front, but they were of great help coordinating help when I needed it for one troublesome piece post installation.

Our 30+year old Kenmore 90-Series (Sears Roebuck) washer started having some major issues and we…read moredecided it might be time to get a new appliance. We scoured the internet for hours trying to find the best equipment and decided it would be between Speed Queen and LG. Milcsarsky's Appliance Center carries both options, they are very reputable, and have been serving the area for 40 years. The showroom is very beautiful and it's a must see if you are looking to upgrade sections of your home, especially the kitchen. They have the latest and greatest equipment, the 'good stuff,' you won't find at the big box stores like Lowes and Home Depot. Washers and dryers are not on display in the show room; customers must ask a sales associate to lead them to another section of the building where they are kept. Their Sales professional, Aaron Frank provided access and directed us to the Speed Queen and LG options we were pondering. Aaron was super friendly, answered all of our questions, and provided quotes for delivery and install of the replacement washer of our choice. After reviewing both brands in person, we were set on going with Speed Queen. Both Speed Queen options were running $1,500. One option had a 7-year parts and labor warranty and the other a 5-year parts and labor warranty, either option is better than what you get at the big box stores. We did not make a purchase on this day and continued doing more research on Speed Queen before making our decision. Unfortunately, what we are finding is that about 1/3 of customer reviews for all washers are falling between 1 or 2 stars. Yes, Speed Queen has the least number of negative reviews but there are not as many Speed Queen owners out there (mostly because of the price point is so high). If I'm going to spend $1,500+ on an appliance there should be near zero risk of it flooding my house our being out of service for weeks due to persistent electronic issues and waiting on warranty repair. Ultimately, I decided it would be best to refurbish our old Kenmore washer and make it like new again. I now know everything about this washer and can see how well it was built compared to newer equipment. The transmission is a tank and the agitator actually works; there is no lid locking mechanism but there is a lid safety switch. I just don't know why they can't make them like this one any more. At the end of the day, not everyone can repair their old washer. I have to say, that if our old washer ever does completely die, I would buy from Milcarsky's because they have been serving the area for 40+ years, are a family-owned business with friendly/helpful staff, are competitive with their pricing, have a great reputation, and stand behind their equipment.

We bought a fridge and washer (not at the same time) from this location and each time the…read moreassociates and or manager were very helpful, friendly and knowledgeable providing us enough to make an informed decision on both. For us it was a great experience, even loading it into the vehicle for us. Unfortunately, the ice maker died within the year, but again, we called, and they had the repair service in touch with us and we were able to have someone come out in a timely manner to resolve the issue.

Do NOT use this company!!! They had a sales associate order the wrong appliance package for me and…read morenow that sales associate is no longer there and the store will NOT make it right! Their stance is I should have known the serial numbers that their associate was putting in was the correct ones! How would I know that??? They're only resolution to me was pay a 20% restocking fee for items I never ordered in the first place and then if I wanted to order the correct items, I'd have to pay another delivery fee. Shame on you appliance direct, shame on you.

Tony came to my house because of a whirlpool refrigerator issue. He designated the problem right…read moreaway. Took the refrigerator apart in two minutes. I was highly impressed. He definitely knew what he was doing. Was very professional and responsive, got the part ordered and replaced it a week later And the price was pretty reasonable, I thought

Rafael saved my Thanksgiving dinner. I discovered on a Sunday, while browning breadcrumbs for my…read morestuffing, that my oven temperature was not correct. I looked on the Internet and found Appliance USA Pro. I was able to book an appointment for Monday morning to have my stove repaired. Rafael showed up on time Monday morning, diagnosed the problem, and came back today to make the repair. Rafael showed up on time Monday morning, diagnosed the problem, and came back today to make the repair. Working with Appliance USA Pro was a good experience from start to finish. I was happily surprised by the quality of the service we received.

Great service, there was a bit of a disconnection between the shipping company and the store. All…read moresorted out. Great prices.

I got 4 appliances here. The price was very reasonable and they included a 1 year warranty. I…read moreprobably save $1500 to $2000 on the set.

I appreciate Randy. He was up front on cost & service, and set realistic expectations. His prices…read moreare reasonable and he repaired a GE oven that another company told me wasn't worth repairing; he saved me $2115! I need someone like this for my car. DEFINITELY call him. He is what the industry needs.

Randy fixed our GE dishwasher over the phone, no charge (?).... Great service, if an appliance…read morefails, I will call Randy!!!!!

This is THE place to buy appliances. The staff are very very knowledgeable on what they sell. My…read moresalesman walked me through multiple makes and models, the pros and cons of each, and what he recommended. And believe it or not, he recommended more towards the entry level than all the bells and whistles. Pricing is good too. They've got a lifelong customer in me now for sure!

This place is amazing! They always go above and beyond. I've been going to them for years and they…read morewill continue to be my number one choice!

These people are fantastic! I mentioned that i had a friend who was hurting financially and asked…read moreif they had an old scratch and dent model that they could get rid of and they actually offered to donate one that had been sitting around for a while. What a blessing! Great people Great prices and more importantly so kind!!!

My husband and I have a friend with 5 children, the youngest being twin boys just 2 years old. When…read moreshe reached out via Facebook for help needing a replacement dryer, I immediately contacted Andrew. Such a blessing this young man is! Without hesitation, he agreed to furnish her with a dryer. Thank you, Andrew We appreciate your contribution to one of our mommas in the community.