I am so glad I have Big Mike repaired my 22 year old Sub-zero fridge. I got other quotes way too…read moreexpensive also need to wait for a long time for the parts. I would highly recommend this business to anyone who needs appliance repair. Great speedy service and very reasonable price. A true five star repairman.

Quick response time, amazing communication, easy system to pay!…read more My dryer stopped heating up and I assumed it was the heating element. Reached out on Yelp through the project section and messaged 6 placed. Big Mikes was the first to respond and had the appointment set within 20 mins. The service tech arrived on time, had the parts with him and was able to fix it on the spot. He was in and out within 10 mins. The diagnostic, parts and labor was around $230. According to Google, it can be anywhere between $150 and $350 so to me it was a good deal! Also, came with a 100 day warranty! Will def call again if needed. :)

I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

I found this business on Yelp sorting by rating. I called,…read morethey called back right away. Appointment was a scheduled, I received confirmation. Igor, the tech, was on time. He explained the problem and ordered a part. He scheduled an appointment to return the next day to complete the service call. The next day, he showed up on time and completed the repair. It's been a few days and the problem is fixed. I am not sure if the fee was reasonable. It's the first time I've had to repair an appliance in over 10 yrs. I am very satisfied with the results and the ease of the process.

Everything went smooth from Aaron the salesman to the great job the installers did. Aaron was able…read moreto get us a great deal and able to set up installation of the new oven when we needed it. The installers were very professional when they got to the house, they installed the oven and turned it on to make sure it worked. They also advised us to let it run a half hour before using it to burn off any chemical coatings used during production. We will always use Milcarsky's going forward because of their great teamwork.

Nice access to a wide range of higher end appliances. Sales is patient, especially if you are…read moretrying to figure out if that Sub-zero beverage center is really worth the spend as compared to an XO. (In this specific case you can compare until you make a choice that fits your needs) Pricing? Hard to compare because there is a lot involved at this level. Install prep for people working with the cabinets, panels, etc. If you are just going to slide an appliance into a space, it would be a lot easier to just shop on price alone. For me, Milcarsky's worked out well working with the builder, millworker, and the install more or less happened without me. I just wish appliances were more reliable. I can't fault Milcarsky's on that front, but they were of great help coordinating help when I needed it for one troublesome piece post installation.

We bought a fridge and washer (not at the same time) from this location and each time the…read moreassociates and or manager were very helpful, friendly and knowledgeable providing us enough to make an informed decision on both. For us it was a great experience, even loading it into the vehicle for us. Unfortunately, the ice maker died within the year, but again, we called, and they had the repair service in touch with us and we were able to have someone come out in a timely manner to resolve the issue.

Do NOT use this company!!! They had a sales associate order the wrong appliance package for me and…read morenow that sales associate is no longer there and the store will NOT make it right! Their stance is I should have known the serial numbers that their associate was putting in was the correct ones! How would I know that??? They're only resolution to me was pay a 20% restocking fee for items I never ordered in the first place and then if I wanted to order the correct items, I'd have to pay another delivery fee. Shame on you appliance direct, shame on you.

Tony came to my house because of a whirlpool refrigerator issue. He designated the problem right…read moreaway. Took the refrigerator apart in two minutes. I was highly impressed. He definitely knew what he was doing. Was very professional and responsive, got the part ordered and replaced it a week later And the price was pretty reasonable, I thought

Appliance USA Services Corp engaged in a pattern of deceptive and unfair business practices in…read moreconnection with the repair of my LG refrigerator. The company knowingly charged me over $800 for a compressor replacement that was covered under LG's 10-year compressor warranty -- a fact they deliberately concealed. The replacement compressor was defective, resulting in repeated failures over seven months. When I sought accountability, the company refused to provide documentation, concealed ownership information, and demanded an additional $500 to continue service. Specific Deceptive Practices: 1. Concealment of Manufacturer Warranty: Failed to disclose the LG 10-year compressor warranty, inducing payment for a service that should have been free. 2. Defective Workmanship: Installed a defective compressor that failed repeatedly within the company's own warranty period. 3. Failure to Honor Own Warranty: Demanded additional payment for repairs covered under the company's 90-day service warranty. 4. Refusal to Provide Documentation: Denied my right to receive invoices, repair records, and other documentation for services paid for. 5. Concealment of Ownership: Refused to identify the business owner, contrary to Florida law requiring disclosure of ownership for registered business entities. 6. Unconscionable Pricing: Effective rate of approximately $800/hour for labor, which is excessive and unconscionable. 7. Complete Non-Responsiveness: Ignored a formal certified demand letter, demonstrating a pattern of evading consumer accountability.

Great service, there was a bit of a disconnection between the shipping company and the store. All…read moresorted out. Great prices.

I got 4 appliances here. The price was very reasonable and they included a 1 year warranty. I…read moreprobably save $1500 to $2000 on the set.

I appreciate Randy. He was up front on cost & service, and set realistic expectations. His prices…read moreare reasonable and he repaired a GE oven that another company told me wasn't worth repairing; he saved me $2115! I need someone like this for my car. DEFINITELY call him. He is what the industry needs.

Randy fixed our GE dishwasher over the phone, no charge (?).... Great service, if an appliance…read morefails, I will call Randy!!!!!

This is THE place to buy appliances. The staff are very very knowledgeable on what they sell. My…read moresalesman walked me through multiple makes and models, the pros and cons of each, and what he recommended. And believe it or not, he recommended more towards the entry level than all the bells and whistles. Pricing is good too. They've got a lifelong customer in me now for sure!

This place is amazing! They always go above and beyond. I've been going to them for years and they…read morewill continue to be my number one choice!

These people are fantastic! I mentioned that i had a friend who was hurting financially and asked…read moreif they had an old scratch and dent model that they could get rid of and they actually offered to donate one that had been sitting around for a while. What a blessing! Great people Great prices and more importantly so kind!!!

My husband and I have a friend with 5 children, the youngest being twin boys just 2 years old. When…read moreshe reached out via Facebook for help needing a replacement dryer, I immediately contacted Andrew. Such a blessing this young man is! Without hesitation, he agreed to furnish her with a dryer. Thank you, Andrew We appreciate your contribution to one of our mommas in the community.

Evgenii was very professional. He diagnosed the problems and were able to fix them the next time…read morehe arrived (needed to order parts). I will continue to use him for all my appliance needs

Service was professional and responsive, prices were fair for parts and labor. Would recommend.read more