Every single time I've called these guys, I have had superb and prompt service. They are very trust…read moreworthy, and they work very quickly. I truly appreciate what they have done for my family and me over the years. I have them on speed dial!

My insurance and car warranty with roadside service both use this company every time I have needed…read moreassistance which luckily was at my own house. I needed them once for a dead battery in which not only needed jumped but he had to actually use his own tow truck to jump it and let it run for a while to give me enough charge so that I could make it to the auto part store and buy a new battery. The next time I needed them was because my fur-baby was at the Vet's office really ill & wouldn't eat. My husband was there & said that I had been working with her at home & could sometimes get her to eat so they called me, told me to put together some things and hurry up to bring it to see if I could get her to eat. After I heated several things up & placed them in a cooler, I took everything out to leave placing the cooler along with my purse and keys in the passenger side, walked around to the driver's side and went to open the door when my stupid Ford Edge automatically locked everything with the keys, my purse, & that food sitting inside it. I managed to get a phone to call roadside service again, and they came out, unlocked the car in which the guy was very nice telling me just how many calls he has gotten for the exact same thing happening to lots of other people with the same make, model, & year. He knew I was upset because I told him I was in a hurry & why, when of all times, that's when my car does that and it had been so long that the Vet's office was now closed plus the food I fixed was ruined. He was very very nice telling me he hoped she got better and that he understood because he has some of the exact same breeds I have and we got into talking about the history of that breed & how misunderstood they are. Now, I just had to use them again for the third time, for the exact same reason as the first with a bad battery. It happened to be the same guy who came last time & said he remembered our house & address & the issue I had last time. He let it run to get a charge and was done & gone before I got to go out & tell him hi & thanks. If I had any complaint at all, it would be that the very first time my battery died I made sure to tell them the car was parked forward in the garage so they would need extra long cables or a handheld charger only for the guy to get here not prepared for that. However, that couldn't have been his fault, since it was roadside service that I had told to make sure they relayed the message & apparently they didn't. The second time would probably be how long I had to wait with my fur baby very ill who desperately needed me, but once again I believe it was either roadside service again or that they were just very busy and took the jobs in order as they came. So I have had nothing but great experiences with them all around and trust me I have dealt with several tow drivers one who has to be the most hateful man I've ever met & really messed my car up way more than what it was just saying your insurance will pay for it, so considering that, it makes me appreciate Beverage's even MORE! If the guy who who came out to my house to jump my battery happens to read this, I want to thank him since I didn't get to when he was here, and also tell him that we ended up losing that fur-baby not long after that, and lost my other boy who had Lymphoma at the time a couple months later so we have went from 3 to 1, with my blue pit being the only one left.

My car overheated on I-77 on Sunday, April 13, 2025. AAA dispatched Glen's Towing to pick me up…read more Shane had a bit of trouble finding me, but soon had me loaded and towed me to Mossy, WV, where I was picked up by another towing company. Shane waited with me the 30 minutes it took for the other driver to arrive. He was pleasant and professional. I would happily recommend Shane and Glen's Towing. They made a trying situation a bit better.

**WARNING- VERY LONG APPRECIATION POST**…read more Tuesday night we left for Florida around 7:30 pm. At around 11:30 pm our transmission went out about 2 miles from the Beckley, WV exit. It was raining and it was not a good spot for it to happen since there was only a 3 foot berm and then gravel that dropped off. It was also 500 feet from construction area with left lane closed so everyone was getting in right lane. So we had semis passing at 60 mph 4 feet from us We called AAA and within 20 minutes David from Glen's Towing called and said he would be there in 5 minutes. AAA had told us Because of COVID nobody could ride in the tow truck so we amazingly found Ambassador Taxi after trying Lyft, Uber, and every other taxi company number with no answer. Ambassador said they would have to send the driver back to get a big SUV since we had 7 people and could be a little while since he was on way back from dropping railroad guys off in VA. When David arrived with the tow truck, he said "I'm going to just pull up behind you with my lights on and wait for the taxi to get here. Then you guys can just jump in taxi and I will bring van to your hotel for you to get your stuff out so you're not trying to do it on side of the road." He sat behind us for an hour until Ambassador got there. While we were awaiting, the owner of Ambassador called and let me know that they had a shop and could look at the van first thing in the morning for us if we wanted to have it towed there. I also, used my Choice Hotels app and booked us rooms at the Comfort Inn in Beckley. Since it was after midnight the app booked them for the following night. So I called Comfort Inn and the front desk girl said she would get them changed no problem. Ambassador arrived and we got into the Tahoe and he took us to the hotel. I walked in and the front desk immediately handed me the key cards and pointed me to our side by side rooms so I could get the kids in bed. 5 minutes later, David from Glen's towing arrived and completely dropped the van off the roll back for us to empty all of our luggage onto the hotel carts. Once in our room around 2 am, I got on the Enterprise app and booked a minivan for pick up at 8 am when they opened. I got a call around 7:40 saying they didn't currently have any vehicles (From Austin working there I knew that was common first thing in morning) and they would call when they received some from Charleston hopefully by noon. While waiting Ambassador auto called and said what I feared, transmission completely out. I told them I didn't want to put that kind of money into it and I had already booked a rental and asked if van was in the way or if I could come with trailer in 2 weeks to get van and she said "No problem. We will just park it around back." At 10 am Enterprise called that they had a van. I called Beckley Green Cab and they were there in 10 minutes to take me to Enterprise. I walked in enterprise and was in a 2020 Caravan with only the 82 miles on it in less than 5 minutes and headed back to the hotel to continue our vacation. We left a Beckley at 11 am. I can't say enough about how friendly and helpful everyone we dealt with was. Maybe it really is, Almost Heaven in West Virginia. Thank you so much to everyone we dealt with: Glen's Towing Ambassador Taxi Ambassador Auto Comfort Inn - Beckley Beckley Green Cab Enterprise - Beckley (Canterbury)

This guy Gary picked me and my motorcycle up when nobody else would do the job. Then he towed me 3…read morehours to Charlotte very late at night. He was so caring about my situation. Seriously, if you need a tow, you can't do better.

Great service! Was broke down on the side of the road and he came quickly with fair pricing.read more

I am so thankful to have been led to this garage! Shiela is very helpful and patient. Mike is…read morethorough, fair and a stand-up kind of guy. They took my problem, listened to me, and I had my car back & working in less than a week...and their prices are very fair! I highly recommend this place for your car & truck problems...especially if you're a lady like myself who never knows if you will be well treated by a garage..you WILL be well treated here !

Outstanding and inexpensive. I take my cars there from Lewisburg.read more

Honest, hardworking guys. I had an exhaust manifold needing replaced. I thought it was going to…read morecost thousands but was just over 1k. The work was done in less than 2 days. They even stayed a few minutes past closing for me to have my daughter get me to go pick my SUV up. I appreciate them greatly!

Fantastic customer service and fair pricing. Have had several repairs done there and always have…read morethese guys do my oil Changes. Honest and fair.

My car has always needed to be cranked three or four times to start, but last Tuesday it wouldn't…read morestart at all. I called Bailey's and they said to have it towed in. They didn't even put it up on the rack for 6 days, and then called to say they needed to replace the fuel pump. It took them three days to do that and I had to call, for the third time, to get an update. They said they had just put it in and were going to wait 40 minutes and then would call me. Three hours later, they finally called and said they would come to pick me up. On the way to the garage, I told the guy who picked me up that I had noticed a pulsing in the brakes and wondered if the rotors needed to be turned. He said they would rather get new parts than grind the rotor, and that if I would contact them so they could order the parts in advance, I could bring the car in and wait while they fixed it. It would only take an hour and a half. They would order parts without even LOOKING at the brakes? And they could do a brake job in an hour and a half, but it took them three hours to make a PHONE CALL? When we got to the garage, I had to wait behind one of their employees, who was explaining to another customer that they couldn't finish working on his truck because THEY had broken one of the clips and couldn't find the part. I did not even get out of the parking lot before my CHECK ENGINE light came on. They hooked it up and their device said it was running lean on bank two. The guy said it was an old code and acted like it was no problem, but he did tell me it might come back. The only code I had ever had was due to a problem I had fixed almost a year ago, and this was not the code. They showed absolutely no interest in resolving the issue. "We got your money, now get out." And the Check Engine light came back on 5 minutes later and has been on ever since. They evidently used the access port in the trunk to reach the fuel pump. I know, because when I went to put groceries in the trunk later, I found everything in the trunk pulled out of the way and the trunk liner pulled down -- they never put it back in place. The place is closed all day on Saturdays and Sundays, but the owner wasn't there while I was -- he had taken the day off. They were so busy it took them 8 days to change a fuel pump, but he needs three days off a week? I have absolutely no confidence in their work and I will never take my car back there

Super quick, very professional, and good pricing. Chris was a great tow truck driver!read more

A great locally owned family business. Speedy and Little Speedy are both very friendly and helpful.read more

My daughter broke down passing through Beckley on. Sunday. Her truck was towed to Bob's. They…read morediagnosed and fixed it and she was back on the road by 2 Monday. It was the power steering belt. They noticed her oil was low and even filled that up. Under $300 for a Volvo SUV, very reasonable price and great quick service!

My son and his college friends had trouble with their vehicle while on Spring Break this past…read moreweekend. They were lucky enough to find Bob's Truck and Car repair. They were so kind and fixed what was needed right away today (Monday morning). We are so thankful for their kindness to our kids who are over 8 hours away from home. They were truly an answer to our prayers today!!!