Every small business should run this way. They do excellent work are reasonable and if they tell…read moreyou it will be ready Tuesday it's ready. Mistakes happen but they make it right. Somehow a tie was messed up in being cleaned. They offered to buy me another one. I told them I had more ties than I needed and to forget it. I highly recommend them, good business.

Just paid $41.50 for four items. One item was a light colored silk jacket with a tomato based…read morestain, now it looks like tie-dye. Another was a heavier winter jacket, now it looks moth-eaten. I had not heard good things about this cleaners, but our choices are severly limited. From now on, I will travel out of state to get the job done right. Last time I let Shurtleff eat my clothes.

I had high hopes when dropping off a few of my husband's shirts and pants for drycleaning. Those…read morehopes quickly faded when my husband was out of town on business and went to put on his recently laundered white dress shirt - only to find out that it was not the shirt we dropped off here. We dropped off a 19 1/2" neck/36" sleeve white Gold Label shirt, and they gave us back a 17 1/2" neck, 36" sleeve white Saddlebred shirt. We called the cleaner on May 4, and although someone was supposed to call back, we still haven't heard from anyone. We will not be back.

This place has really gone downhill. It was extremely dirty when I came in--trash all over the…read morefloors, machines not wiped down, and just an overall neglected feel. Several machines were out of order, which made it even more frustrating trying to get laundry done. What really bothered me was that someone came in, collected money from the machines, and left without making any effort to clean or take care of the place. That tells you everything you need to know about how it's being run right now. There was also a ton of pet hair inside multiple machines. I'm allergic to pets, so that was a big issue for me and honestly pretty unacceptable in a shared laundry space. I even ended up picking up some of the garbage myself because it was getting on my nerves. It's a shame because I used to come here years ago, and it was a completely different place--clean, well-maintained, and you could tell the owners actually cared. Now it feels abandoned. Honestly, it's no surprise to see it up for sale. I won't be coming back. I'll be finding somewhere else to do my laundry.

My wife went here and said it was the cleanest laundry mat she'd ever been in…read more Up to date machines and the owner was very nice and enjoyable to talk to!

They are the best in town and the most kindest people I've met I will not take my clothes any where…read moreelse. Keep up the great work Teresa McGuire and Charlie Blackburn

Nice equipment, very clean atmosphere, and helpful staff. I use the Wash Board for ironing and…read morethey do an exceptional job at a very reasonable price.

This place is actually located in Whitesburg, KY. I had to choose Louisville as the city because…read moreapparently Whitesburg is too small to be identify as a city. Fortunately, I was able to pin point the location on the map. There's not much to say about this business. The machines didn't break down on me and the place was clean enough, therefore, my experience there went well. Their prices were reasonable - $0.50 each for 1 load of Tide detergent and 2 bounce sheets, $1.75 for the washer, and $0.25 per 10 minutes of drying. There are 3 laundry places in town. I chose this one because it was the closest one to the place I was staying at, Super 8.

I'm a local who goes to the laundry mat pretty frequently, and when I do this one is my pick. But…read moreunfortunately for me tonight will be the last time. I have always went later in the evening & never had issues but tonight against my better judgement I left long enough to get some dryer sheets & when I returned the lights were off & the doors locked. I immediately panicked & tried to get ahold of the owners on Facebook or any number I could find with no luck. there worker Kim said she couldn't help me, that she didn't have access to the severity system. I begged for her to get ahold of the owners just so I could get my clothes out and take them elsewhere to dry, she said there was nothing she could do. Now, not only am i out the gas & money and detergent I used, now my clothes will be mildewed & will need to be rewashed. I had to scrape change just to make this 1 load happen & now I have no idea what to do. I would never do someone this way.

A few weeks ago I had a problem with one of the washers on a Sunday. Usually there is an attendant…read morebut this day and every Sunday after I have not seen one. I had Toruń my clothes through another walk with water every where to have them dry enough to put in a dryer, this lead to a longer stay than planned. There used to be a phone number to call if problems were had but now the only one is the one that rings in the store. that is much less than useful. so any problems that occur go unaided. been in habit of bringing my own change in case the changer is out.

I don't understand the bad reviews for this laundromat. The machines work great & dry fast. It…read morewasn't the cleanest, just needed a sweep.

Washers and dryers are reliable. If one malfunctions, the company will refund you and send someone…read moreto fix the machine. It is open 24/7 and it has video surveillance for your safety! It has tv's with programs for kids to help keep children occupied, outlets, functioning bathroom and vending machines with laundry supplies and drinks as well as a machine for you to get quarters for your cash. I like the dryers because you can choose how long to have them on by how many quarters you put in. They have machines big enough for bedding as well and carts for your convenience. There is a decent Italian restaurant next door and a grocery store so if you need to knock out some other errands or get a bite to eat while your laundry is going, you can. The only criticism I have is that I don't know if they have wifi. This could help attract students and others. Take care of our laundromat, and it'll take care of you!

This is the cleanest laundry mat I have seen in a long time. The owners are very nice and willing…read moreto help if needed. I would definitely recommend this laundry mat. They also do pressing and has a drop off service, that will wash, dry, and fold your laundry for you. The are a drop off place for the dry cleaner.