I'm a local who goes to the laundry mat pretty frequently, and when I do this one is my pick. But…read moreunfortunately for me tonight will be the last time. I have always went later in the evening & never had issues but tonight against my better judgement I left long enough to get some dryer sheets & when I returned the lights were off & the doors locked. I immediately panicked & tried to get ahold of the owners on Facebook or any number I could find with no luck. there worker Kim said she couldn't help me, that she didn't have access to the severity system. I begged for her to get ahold of the owners just so I could get my clothes out and take them elsewhere to dry, she said there was nothing she could do. Now, not only am i out the gas & money and detergent I used, now my clothes will be mildewed & will need to be rewashed. I had to scrape change just to make this 1 load happen & now I have no idea what to do. I would never do someone this way.

A few weeks ago I had a problem with one of the washers on a Sunday. Usually there is an attendant…read morebut this day and every Sunday after I have not seen one. I had Toruń my clothes through another walk with water every where to have them dry enough to put in a dryer, this lead to a longer stay than planned. There used to be a phone number to call if problems were had but now the only one is the one that rings in the store. that is much less than useful. so any problems that occur go unaided. been in habit of bringing my own change in case the changer is out.

Nice equipment, very clean atmosphere, and helpful staff. I use the Wash Board for ironing and…read morethey do an exceptional job at a very reasonable price.

My Dad is retired and goes here. He bring the newspaper and hangs out w/ a cup or coffee. It's like…read morehis hangout. Great place and very clean

This is the cleanest laundry mat I have seen in a long time. The owners are very nice and willing…read moreto help if needed. I would definitely recommend this laundry mat. They also do pressing and has a drop off service, that will wash, dry, and fold your laundry for you. The are a drop off place for the dry cleaner.

I used this laundry one time and the owner. Lacey Muncy, didn't have the integrity to refund $6.50…read more I used one of the largest washers, it went about halfway and then broke down. According to the error message a spring had sprung and it had to shut down. The owner live directly across the alley so i went for help. The owner came back with me and tripped the main breaker to reset the washer. My money was gone but clothes not washed. That damn tightwad refused to refund me and was talking some used car salesmen smack/. He tried to blame me and when that didn't work he insisted my clothes were washed just as good even though it broke down before the rinse cycle. So my review is that the dont care about the customer and wont admit when they are wrong.

I don't understand the bad reviews for this laundromat. The machines work great & dry fast. It…read morewasn't the cleanest, just needed a sweep.

Washers and dryers are reliable. If one malfunctions, the company will refund you and send someone…read moreto fix the machine. It is open 24/7 and it has video surveillance for your safety! It has tv's with programs for kids to help keep children occupied, outlets, functioning bathroom and vending machines with laundry supplies and drinks as well as a machine for you to get quarters for your cash. I like the dryers because you can choose how long to have them on by how many quarters you put in. They have machines big enough for bedding as well and carts for your convenience. There is a decent Italian restaurant next door and a grocery store so if you need to knock out some other errands or get a bite to eat while your laundry is going, you can. The only criticism I have is that I don't know if they have wifi. This could help attract students and others. Take care of our laundromat, and it'll take care of you!

The coin machine didnt give me my quarters for my $10 but I put a dollar in rite behind the 10 and…read moreit gave the quarters for that. But I have been trying to to get in contact with the owner for days and have left voice after voicemail and he still won't return my call

Still 1 star, in case you were curious. I wasted so many quarters trying to dry clothes for an hour…read moreand a half that were still soaked when I took them out. This place is pitiful.

So glad we found this place while on vacation. The guy that was there running the place was super…read morehelpful showing us how to use the equipment considering I have never used a laundry mat in my life. I even saw him help an older person seal their clothes in bags and carry out them out to thier car. It was clean, lots of room to fold your clothes. It was a busy Sunday when we were there. Parking was a little tricky but no problem finding a empty washer/dryer. There were travel baskets in there for moving your clothes from place to place and the people in there also doing their clothes were friendly. Nice safe place to take care of your laundry business. Thankfully I brought some detergent. I didn't see a place to buy some if you don't have it but that doesn't mean it wasn't available to buy.

I went to The Laundry Rack in fairmont wv and put My Money in the machine. However, this machine…read moredid not work. It has stopped. I had to put more money in the machine again it stopped. I called the manager. She said that she would look into refund my money. I called a second time because it had stopped again. They was supposed to refund my money. Called four times in the next two weeks finally got the owner. He said that he had refunded me $35 when he had only refunded me 19.75. The machine says one price but then they charge you another price a higher price. I don't suggest anyone go there. I will never go there again. They're bad for business. The machines don't work. They take your money and don't be refunded. Then they lie to you when you call them. I give them a -4 out of 10.

Very helpful and friendly. Modern nice machines, and fast dryers that get you out fast- even when…read morethere's a crowd. Need faster? They Wash, Fluff, and Fold for a very reasonable cost. Good locations nearby to grab a meal while you wait- or grab a drink and snack inside. Forgot something you need? They got Detergent, Dryer Towels, Fabric Softener in Vending.

Great place! It was my first time here and the owner made us feel so welcome, on top of being…read moreincredibly helpful. We brought in three bulky blankets and he showed us what to do, to get them clean. Like another reviewer mentioned, if you forget something, like detergent, they have it. Very comfortable atmosphere and great service, would definitely recommend!