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    Applause Home Care

    5.0 (4 reviews)
    Open • Open 24 hours

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    Van Dyk Park Place

    Van Dyk Park Place

    1.0(1 review)
    1.4 mi

    Van Dyk Park Place in Hawthorne is failing my grandmother, and administrator Carmen is directly…read moreresponsible for repeated violations of her rights. From the moment I tried to provide the official court documents proving my mother is my grandmother's legal medical guardian, Carmen blocked us at every step. I handed her the court papers myself, yet Carmen refused to acknowledge them and demanded "original documents," a requirement that does not exist under New Jersey guardianship law. Carmen continues to treat my uncle as the authority, even though he is not the medical guardian. This is a serious breach of protocol and raises questions about what unauthorized paperwork Carmen is relying on. During my Mother's Day visit, my grandmother's hearing aids were not in -- again. When staff finally put "hers" in, they were broken and not even her pair. A staff member admitted they only let her hear when my uncle is present, and Carmen allows this abusive restriction. Denying a resident the ability to hear unless a specific family member is present violates the New Jersey Nursing Home Residents' Bill of Rights and deprives her of basic communication. er hair and facial hair were unkempt, and when I offered to cut her hair -- something she has always allowed -- Carmen's staff refused and treated me with hostility. Their priority was keeping me away, not caring for her. Even after sending the court documents again, Carmen still refused to acknowledge the legal guardian and continued blocking access.

    From the owner: Maintaining independence as we age or when a health condition makes daily activities more…read moredifficult, is important to so many people and is also important to Van Dyk Health Care. As a resident at Van Dyk Park Place, your level of assistance will exactly match your needs. From meals to housekeeping to wellness visits from a nurse, you can continue your life with the security and comfort of just the right support system. Van Dyk Park Place provides all of the support and amenities you need, when you need them.

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    Van Dyk Park Place
    Van Dyk Park Place
    Van Dyk Park Place

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    LeanOnWe

    LeanOnWe

    4.2(26 reviews)
    15.5 mi•Midtown West, Hell's Kitchen
    Free consultations
    Certified professionals

    Terrible experience. Lack of communication, skills and quality of professionals. How or why this…read morecompany exists. They are charging a lot from clients and their service is below zero. Don't try to communicate with this agency, awful!!!!

    Unfortunately -I must give them a very negative review. I…read morehave asked them numerous times to assist me in replacing a live-in caregiver who has created a very toxic environment for us. The caregiver constantly manipulates the family against each other in order to get his way. Every time I try to replace him the agency interferes and ignores my requests even though I am the one hired them and I am the one who pays the caregiver who I dislike immensely. I should not have to be a situation where I am forced to keep a caregiver that I dislike. They don't return my phone calls and they ignore my requests to get a different caregiver. Instead of working with me to replace this caregiver who has created an extremely toxic environment, the agency will go behind my back and reach out to another family member who has very little to do with the caregiving, is easily manipulated and it results in arguments about replacing the caregiver. I don't want a caregiver who is only in it for the money and who does not have patients wellbeing in mind. I constantly have to step in and make sure the patient is being cared for. I should be allowed to replace a caregiver that I have no trust in. The caregiver should not be in charge and the agency should not be in charge. Thay have made a difficult situation even more difficult by pitting family members against each other. I dislike them immensely. Be careful

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    LeanOnWe - Our founder and inspiration, Ron Gold.

    Our founder and inspiration, Ron Gold.

    LeanOnWe - Your LeanOnWe team!

    Your LeanOnWe team!

    LeanOnWe

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    Applause Home Care - homehealthcare - Updated September 2026

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