TERRIBLE! AVOID, if you care about your loved one. Irresponsible agency. Cannot…read more reach a human by phone directly. Besides 30 minute wait to get Human on the phone JUST to leave a message at a CALL CENTER, after that long wait to leave a message, NO ONE calls you back. EVERY TIME-administrators know this, yet their system is set up this way. On multiple occasions they sent people who could not speak appropriate language for my father-I had to take off work to stay with him until someone else showed up. How can these workers possibly provide care, if they cannot speak the language? How can personal touch dare to be so irresponsible to send people like that?! Department of Health of various states they service should be made aware and shut them down. Thank goodness my father was not harmed and that the family was on top of them as much as possible.

Unfortunately, isn't available to put zero star. Awful agency. Coordinators don't answer the phone…read moreby months. Then stupid coordinator or supervisor named Zoya and gave me a case. I have to go to that case in a week. The week is gone and I came to the case and when I was on the way, Zoya called me and said she made mistake. I have to go in one week more. The same story was repeated a few times due I called to Union 1199. Zoya stopped to harassment me but I permanently case wasn't given anyway. Than I applied for disability and left this agency. I worked for Jewish community home care agency which was liquidated and all employees were transfer to personal touch. I don't recommend than agency.

Not so Gentle Hands, The technician was very poor, It took 3 painful tries to get bloodread more

This was the best decision our family made when we hired gentle hands care . Our father suffer…read morefrom vascular dementia and they have been so helpful and caring. We thank you so much

My Mom needed an aide quickly and I called them The owner got someone within 2 hours to start a…read more7PM-7 AM shift. My Mom is hearing impaired and the aide was so compassionate and patient with her.

My name is Tina. I was looking for Home Care for my grandfather for a long time. I called so many…read moredifferent Home Care Agencies. And unfortunately nobody could give me proper answers. I was so confused with all that Home Care and my grandfather was even more confused. Finally I have called Sincere Home Care and they were able to help my grandfather to get great home care. Irena I was a great help. She explained everything, took all the information and I didn't need to do anything else - she took care of everything. She was very helpful with choosing HHA for my grandfather. He is very happy with his HHA. And I am very thankful that Sincere Home Care helped us a lot!!!

From the owner: Homecare - Homecare describes any form of care given within the home. This can range from care…read moreprovided by a home health aide, home health nurse, companion, or caregiver and includes intermittent care, respite care, and home therapies. The term homecare covers both medical and non-medical forms of care. Home health agency - A home health agency is an agency that provides home health care for individuals. These agencies are also often referred to as homecare agencies. Home health agencies help match a home health care professional with a patient in need of home health care. Home health aide - A home health aide is a trained professional who provides non-medical health services. Home health aides primary tasks include personal care and assistance with Activities of Daily Living. Home health care - Home health care is health care that occurs within one's home. The term home health care and homecare are often interchanged; however, home health care refers to medical-related homecare whi

The people I spoke to were rude and uninformed. They insisted my referral expired when I was told…read moreby my insurance company and doctor that no referral was ever needed. I found another home healthcare service because I needed compassionate, competent caregivers for my loved one. I would not recommend Visiting Nurse Service to anyone.