I just opened up an account with Wells Fargo in Gainesville with a deposit of $13,500. Two days…read morelater I received an email saying that the funds were not available, so I immediately transferred $20,000 to cover the check from another bank, but unfortunately the transfer was done too late, when I went to Wells Fargo to explain my error they commented, that I have been banned for life. This should not be, I did everything immediately to cover the check, if I had ignored it and did nothing about it, then of course I should be banned. I have a perfect track record of never bouncing a check in over 50 years, and I have a credit score of over 820. Because of their lack of understanding, I will never bank with Wells Fargo again!

This review is for the use of the Drive Thru ATM at Wells Fargo…read more I don't bank at Wells Fargo, but I needed some cash for a trip to a local restaurant. The ATM that I normally visit is at the Sheetz in Haymarket, VA - was a few miles away (the ATM at Sheetz is also not part of where I bank). Anyhow, Wells Fargo charges a $3.00 transaction fee for using their ATM. The ATM at Sheetz in Haymarket charges a $0.00 fee for using it. Never using a Wells Fargo ATM ever again!

One teller on a Saturday... while the guy out front's sole job is just to welcome people into the…read morefacility. Completely inefficient and waste of people's time. If your ATMs could generate more bill types I wouldn't even have to go in. Inefficient and ridiculous all around.

My sister and I had to visit the bank with our mother to deal with some things, and being that we…read morewere not fully prepared -- but Brendan, one of the branch managers was extremely helpful. He was kind, patient, and attentive and thorough, I don't know why this bank has such terrible rating! He could not have been nicer. I appreciate you very much Brendan!

In a day and age where most banks "suck" comes Middleburg Bank. The Gainsville branch, is very…read morewarm, friendly and actually treat you like they appreciate your business! It feels like an upscale small town bank with state of the art online banking tools. It's very apparent that they actually work at this. I sing the praises of Middleburg Bank!! A very modern, yet traditional, friendly place to bank. REVISION REVISION REVISION. Not anymore. Merger with Access leaves bill pay in limbo. Not fun trying to stay ahead of a broken ebill module. Help is non existent now. 25 minutes with the online bill pay vendor. They are zero help. Going to have to switch banks now.

I've been a customer of Middleburg bank for about a year now, and totally spaced out on writing a…read morereview of the local branch! Middleburg bank is one of the best banks I've ever been a customer with. They're a real, small town type of bank, the kind you really don't hear of anymore. They treat you like a human being, the tellers are always friendly. They have human beings that answer the phone when you call! They also have a nice, free checking account option with no hooks -- no minimum balances or anything like that. They'll definitely be my bank of choice for the foreseeable future.

I have been a PNC bank customer since 2006. over the years here in Gainrsville, Manassas, VA area ,…read moreo have witnessed the quality of service has gone down huge. The new branch at Gainesville VA is worse. Yesterday, my wife went over to open an account for my daughter. The lady at the desk did not care for two hoots. She handed a firm and told my wife to come back when done. No time , no welcome, no warmth. Noboy cares to return calls here too. About 3 hours ago, I spoke to manager here over the phone about a large check not deposited to my business account. The vendor was a very large hotel group . She promised to call me back. But none so far. Please train them or hire some people who appreciate the customers, who is your bread and butter.

Don't make an appointment, they are just ignored. They then tell you sorry the employee just went…read morein with someone else (pretty sure that's why I made appointment). Then offer to make another for tomorrow. Not a chance, already made mistake of going into branch two days in a row not getting me a third time. Closing accounts. PNC has never had good customer service but this branch sealed the deal.

I like the convenience of branches being available when traveling. The employees were nice. Any…read moretime I need a new bank card, I can go into any branch and have a card printed while I wait.

Good Credit Union to do banking business with. Always helpful when I've had a question.read more

They respond quickly and politely to member issue. If your debit card is scammed in a foreign…read morecountry, they will cover any resulting charges.

Would do 0 stars if I could!!…read more The absolute WORST lender I've ever dealt with in thirty plus years of dealing with banks. I never received anything from NWFCU until 6 weeks after they approved my loan. When I tried using my banks 'bill pay' the transaction was denied so they mailed a check. After more than 2 weeks NWFCU hasn't processed that payment check. Probably because I haven't received a payment coupon book. It takes over a month after requesting one before I'll receive it. Oh, by the way, the first person I talked with last week didn't process my request and didn't let me know this information!!