I am not usually one to leave long reviews, but please read this…read more Two weeks ago I found a small kitten on the road alone, so we brought him home. Due to the fact that I have two other cats I needed to get him into the vet as soon as possible, but it was almost 9 by the time I got home so I had to wait until the next day before I could try to get him into the vet. The next morning I called around and no one was taking new patients/was already booked. My sister told me about this vet as she had just had an appointment with her, and so I went ahead and made an appointment for 2:30 pm the next day. When I pulled in I was a little lost as I did not know which building the vet was in, and then I saw the sign and realized it was in a run down horse trailer, because I didn't really have any other options I went into the appointment. As soon as I walked in the staff took him from me and started talking to themselves, not telling me anything. She checked him for flees and gave him deworming medication and pretty much pushed him back into my arms to take a phone call. When I asked her if he was healthy and good to go around my other cats she said that he should come back in 10 days for another treatment and he would be clear by then. I wasn't really happy with that answer due to the fact that I knew that he should have had some form of bloodwork done to check for feline leukemia, but I suppose she does not have the equipment to do bloodwork. We ended up spending $65 for a 5 minute appointment. As I was walking out the next customer was coming in and that's when I realized that is why everything was being rushed. Four days later my grandmother was watching Django and called me and said that he was acting very strange. I was over in Ohio and got to her house as soon as I could. He was throwing up and unresponsive. Which was odd because not even 3 hours earlier he was playing. We rushed him down to Pittsburgh to the animal hospital where we were told that he was having seizures and that we had the choice to put him down or keep him on life support for $1,000 a day. We ended up having to put him down at 4 weeks old due to a genetic condition that could have been found by doing a simple blood test. I am in no way blaming this vet, but for saying that he was perfectly healthy was not true because she lacks the basic equipment of a veterinarian I had to put him down without knowing it was coming to make it as comfortable as I could for him.

From the owner: Eastbrook Animal Health Services is a full service hospital located in Eastbrook, Pennsylvania. We…read morework primarily with dogs and cats. We also love to see bunnies, rats, guinea pigs, chickens, goats, and sheep. As a method of payment, we also accept Care Credit for our clients and patients. We do NOT accept checks.

There is no other veterinaria more thorough, knowledgeable, or dedicated than Dr marmelich! He's…read morefinancially so considerate and and I'd never take my dogs or cats anywhere else, ever!!! I'm so thankful for him and trust him implicitly! trust me, take your babies to this Dr!

Took our dog for a dental visit he needed X-rays and extractions. I knew I was looking at 1-3k so…read moreno big deal. However, Took him on a Friday for a consultation they told us full mouth X-rays and then extract what needed to be taken out. Again. So far so good. Then tell me that they have an opening on Monday for surgery and they have an opening in a few weeks. We said let's wait the few weeks because then we can take the day off work and be with him. Pre plan. They said OK then came back a few minutes later and started pushing for the Monday appt. Needs done NOW !!! So I said ok. We can do that even if we have to call every we know to see if we can get a drop off and pickup because WE WORK! They basically said well it needs done and you need to do it. So I am now not feeling comfortable at all with the pushback. Then they left our door open and I hear them talking about the amazing vacation that the Dr is going on and now I feel like my dog is her vacation spending money. They come back in and then proceed to tell us that they will do his blood work AFTER HE IS SEDATED. I asked several times if they wanted to draw it while we were there and they said nope we will do it Monday. We scheduled and left but on the way home I just had this horrible gut feeling so we got home and I called and told them no he is not coming on Monday and we will call to reschedule. I decided on a second opinion. Went to another vet and they required blood work with in 4 weeks of surgery. They booked out a long time so he went back about 2 weeks before surgery. They did a blood test and called me 24 hours later and told me that we needed to cancel the surgery. My dogs thyroid was off the charts and if we attempted surgery at that time he would have probably died on the table !!! They started him on thyroid medication and then retested him a month later and found out that he was then good for surgery. He did fantastic and is alive today because we went to a vet that actually cared more about my dog than my wallet! oh and the other vet we went to was $200 the cheaper than this joke of a " caring vet ". That would have killed my pet. They were charging for a syringe $25 you can buy a pack of 200 for under $10 extractions are charged by the minute! So if they work slower they make more with anesthesia and the actual extractions. Look I get that getting the education is expensive and their time is worth it but it made me fell like if they want to add a new addition on their house that tooth is gonna take 15 minutes to extract vs the actual 3 min that it really takes.

I have brought both of my cats here for care and they have been wonderful every time. My most…read morerecent visit was with my senior kitty who had lost weight and declined rapidly. They did blood tests and ultimately determined he was not going to last too much longer without suffering. They helped me through this awful process and were nothing short of kind, understanding, empathic and supportive for both my kitty and us when we returned a few days later. Thank you all for your kindness.

I had a dog that needed euthanized-and my vet was off that day. This vet helped me when no one…read moreelse would!! One vet told me the dog would need an exam before euthanized. I called 5 vets in New Castle/Poland area. They were kind, compassanonate, accomadating. I would recommend this vet any day. Pet emergencies happen at the least opportune time-one shouldn't have to drive to Pittsburgh.

ONLY gave it one star for that was the lowest I was able to give them. Had an appointment on a…read moreSaturday at 11:00 and got there at 10:30 to fill out paper work. As I was doing so, at least 10 people walked in with their pets. It was a room that was smaller than a normal bedroom in a home and it was well over crowded with both dogs and their owners. It was awful. Filled out the paper work and people were still coming in so I gave it back and said GOOD-BYE!!! BUT HERE IS THE KICKER....I HAD TO PAY $75 IN ADVANCE and it is UNREFUNDABLE. Was the DUMB on my part? YES it certainly was and believe me if there is a way to get a refund it WILL BE DONE for sure!!!!!! This was my first experience after moving here that was negative. EVERY other one was AMAZING and I LOVE NEW CASTLE so very much. I am an Ohio gal born and raised but hope to buy a home here very soon.