I have been a customer of the Crago Clinic for decades. Being involved in rescue, I have also had…read morethe opportunity to take shelter-owned dogs to other vets in the area from time to time and have never found a clinic or single practice vet that I would consider more accommodating, more knowledgeable, more communicative and more dedicated than the DVMs and staff at Crago Clinic. I trust them totally with my pets' lives - always have and always will - and I highly recommend them.

They refused to see our cat for nearly 3 months, and now say it's too late to treat her…read more They only reason they even pretended to look at her is that I forced the issue in person, during one of our regular dog visits. (as we have done for decades) December 15 2023 update: negative 5 stars. I am beyond any words, and have given myself a couple of days to settle...this is the best I can explain. Misu may have survived had they not ignored us for months. Now, Blame us for not calling them personally: that's all they got. Finally, after much effort on our part for more than two months, they agreed to see Misu. Vipay said steroidal treatment is indicated from the pictures, but he wanted to do a thorough exam. However, when I brought her in, He and Bancroft REFUSED to look at her tongue beyond a cursory glance. They refused to look at high-res images I had on my phone that showed it's original form when they originally refused to see her. They refused to touch her tongue even. Dr Vipay and Dr Bancroft both concurred that it is likely easinophilic granuloma (as Vipay stated is the likely case last week) or a carcinoma. They said it is TOO LATE to treat for granuloma with steroids because it has progressed too far, having caused separation of the sublingual muscle 2 weeks ago...2 months after they initially refused to see her. The treatment would have been simple in September: steroids. Not a cure, but a mitigation of the spread that could have prolonged her life for years. Now it is months at best and perhaps weeks, per Vipay. BLAME THE Victim: So, they both (especially Bancroft) went into a lecture that we should have contacted them directly, instead of the clinic. However, when I asked for any contact information, they refused to give any. They said the way to contact them is to contact the clinic and leave a message.....like we did when they refused to make an appointment for a decades-long customer. So now they refuse to try even the steroids unless we pay for a $1000 biopsy, which we cannot afford. Maybe if they had allowed us to bring her in 2.5 months ago, she would have survived for 10 more years, maybe only 5, maybe not even 1. We will never know. To be clear, Vipay DID say last time that they WOULD have treated her in September, had they accepted her for treatment, based on the pictures back then, which showed two small ulcers on one side of her tongue only,....a month before the tongue split on the edge and two months before it separated from the sublingual muscle. THE LESSON ABOUT CRAGO IS THIS: If you are a decades-long customer and have an emergency for a cat, then they will ignore you. they will refuse any appointment whatsoever....PERIOD. If you push hard the next time you bring one of your dogs in, they will pretend to care about the cat while they cover their own arses and blame you for their own ignorance. ------ Update from December 4th 2023 We took our dogs to crago as usual and I showed the dentist working there pictures of my cat's tongue and he let me know that it is fatal but that he would like to see her immediately. I said that's great but you all refused to see her in September, to which he expressed slight surprise yet said yeah back then we we're busy... And he said that should not have mattered because we have been long time patrons. So he forced the clinic to make an appointment for next week, and everyone's making every excuse in the book as to why they rejected my cat, but the prognosis would have been much much better according to the dental veterinarian had they accepted her back in September. So now I have mixed feelings. On one hand finally they're going to see her, but on the other hand they refused us and because that she's going to die a lot younger than she would have. Still not even worthy of one star --------------- Below is my original review in September they love money, but not animals. not compassionate in the least. disgraceful, really. or maybe they just hate cats. they have taken our dogs on emergency basis, but refused for both of our cats. I think it's based on how much money they feel they can make from the given procedure. despite Wendy and I having taken our animals for years and spending tens of thousands of dollars, Crago refused an emergency treatment for my cat I was stopped eating and drinking and has lesions on her tongue, or even to make a non-emergency. they are perfectly happy taking money for surgeries and expensive matters, but they definitely have no love for animals. they will take your money for surgeries. but they cannot be inconvenienced for the sake of the health or welfare of an animal in pain and desperate need

Everything was amazing!!! The doctor(s), nurses - everyone was incredibly nice and actually came to…read moremy rescue as well when I slipped on the tile floor and threw my cat halfway across the room in her cage (as I landed flat on my back). Good to know they can take care of humans, as well lol!

I haven't been there before. Just heard they were pretty good with Animals. Maybe in the future…read moreI'll try them out .

Tried to set up an appointment for my new puppy ... Disappointed that no one answered after several…read moreattempts. And kept getting put thru to voicemail. This would have been my first time going there. I'm trying not to judge but this is a first impression

Great pet hospital my cat tuts me giggles hade a great time my cat told me that the doctors are…read morenice had a great time!!!

They are now on 224 in Boardman. They are kind and caring people. Both my puppies were neutered…read morethere. We get their monthly medications and the staff always gets them ready quickly. The office is spotless clean and the staff is always so very helpful. I trust them with the care of both of our pets.

Hardly any waiting...considerate of other pets in waiting room, you can wait in your car and…read morethey'll come get you when clear. Our vet is so kind and caring for Archie and fast, so there's not a long wait in a room w your nervous pet. Awesome staff *******

Dr Allen's politics are obvious, there are some signs on the front yard and a few less obtrusive…read morethings in the office itself. Having said that I've never got in any arguments with him or had him say anything offensive. And my politics are somewhere to the left of Lenin. He's always been respectful and friendly. He even gave us a thoughtful gift after one of our cats passed away. Granted I make it a point not to discuss politics with anyone period, just for the sake of my blood pressure and mental health. Your mileage may vary. More importantly he's been good with my cats. His prices are reasonable and he doesn't try to gouge me on unnecessary scans or tests. Never had any issues with him as a professional. No vet is perfect but he doesn't really deserve all the 1 star reviews in my opinion.

Dr. Allen is like Dr. Death but to animals. Remember that…read moresurgeon that intentionally was hurting his patients. Yup , thats Allen. This doctor is not up to date with today's animal practice. Misdiagnosed kidney failure as "a perfect weight" when I brought in my 2 year old pup, Lyme positive, who had been loosing excessive weight at an alarming rate a d not able to keep any food or water down for about a month. Dr. Allen said "he is not worried about this dog, give him ice cubes for dehydration". When I brought him back to euthanized because of severity and prognosis, he admitted he misdiagnosed and then tried to hide it. If I was you, I would record the entire experience when dealing with this imcompetent doctor. This is exactly why the saying goes, "you want your doctors young". Also, jeep reporting this "doctor" to the board. Its easy. https://elicense.ohio.gov/oh_filecomplaint

Love this vet and their staff! I bring my German Shepherd here and we have had nothing short of…read moreexcellent service and friendly visits! Vets are very knowledgeable and have a surgical room on site. Would've highly recommend for anyone's fur babies!

I take both my dogs here and this place is amazing. Always clean, always kind and helpful people!read more

I had a cocker spaniel for 17 years and I would not let anyone else, but Dar do the grooming for my…read moredog. The only reason I do not go there is because I now live in another state and I miss her so very very much.

My wife and I just brought our Siberian husky dog here today…read more We are visiting family here in Ohio from Florida and he needed a bath/shower because we think we saw a flea in his fur. Anyways we brought him in washed him ourselves and we love it. 50pound dog $14.00, for owners that wash their pet. Well worth it. We used the flea and tick shampoo, they have a different variety of shampoos to choose from. His coat is nice and clean and smells good again. They have towels and really good strong blow dryers to dry ur pets fur. Works really well. And when you are washing them they have leash clip on's to keep them in the tub while you bath them. They have brushes there too for the fury babies. Also she recommended us to use the rake type brush for our hairy baby. They have rubber brushes too to brush them while they are all wet and it worked out well. Both ladies were very kind to us. And they also have aprons to wear. 100% A+. Dar's Dirty Dogs Business is amazing, outstanding, clean, excellent customer service and a wonderful place to bring your dog in for a bath/shower.

NEVER EVER EVER VISIT THIS STORE UNDER ANY CIRCUMSTANCES FOR ANY REASON…read more Edit to add that apparently this experience didn't happen according to the employees! They were kind and helpful while they abused/traumatized our pet and treated my wife extremely rudely! Apparently gaslighting and lying is a required skill to work here. Brought my ferret in to get her nails trimmed as included in our membership and had probably one of the worst experiences a pet owner can have. Not only was everyone rude upon entry, but instead of taking the ferret back like they did last time they asked my wife to handle her the entire time, and the rude pile of garbage spent the entire time scolding and scaring the ferret while missing about half of her nails on her back feet and trimming the ones she did get too short to the point of hurting her. I cannot begin to explain how absolutely furious I am with this place and I will be using my next and likely last visit to this location express that verbally.

I love this place they allow us to hold the dogs and they are very kind and nice…read moreWe love coming here for a relaxing time ..

Writing an update to make an addition:…read more I was cleaning out some old medication, checking dates and the like. Most of the time, the meds prescribed by Doctors Park do not have any sort of expiration date on them, which is its own issue. But I came across an old script for ear infections made out to my cat. On the box? It states in bold letters it is for DOGS ONLY. Explains why it never worked. FFS, so glad to be away from these people. Original Review: My family has been using this vet since before I was born. Naturally, I remained a customer with all of my own pets and have been for the past 15 years. The pandemic has completely changed this place. You can never reach them by phone - heaven forbid you have something urgent going on! Getting in for an appointment can be MONTHS out now. Half the new staff they've gotten have no idea what they're doing and are useless to talk to. They can't even take proper notes to pass the vets or techs. My biggest issue is that they hurt my dog. They were the ones that diagnosed him with epilepsy and he is currently considered "uncontrolled" with his meds. They even sent us to a neurologist in Akron to get more help. Despite knowing this full well, when I called in to ask what they recommended for excessive gas due to his new meds, I was given an antibiotic script. Within 24 hrs, his gas smelled like garbage or skunk spray. Within 48 hrs, he was having diarrhea. Within 72 hrs, he had a seizure. I checked the meds out. They have a known side effect of seizures (and multiple stomach issues). THEY GAVE A SEIZURE PATIENT MEDS THAT CAN CAUSE SEIZURES! Multiple vets I spoke to about this after the fact were floored and agreed it never should have been prescribed. This is completely unacceptable to me, and is really the last straw. I already questioned their handling of my late dog, who I watched turn to literal skin and bones before my eyes (which was *after* they made him a diabetic by over-prescribing steroids), and finally had to be put down. But, this? This is negligence, plain and simple. I'm not going to let them kill another of my dogs.

If I could leave no stars, I would. About a month ago, our elderly dog (which has been seen between…read morethis location and South Mill for about 5 years) stopped eating. Dr. Nobel gave us a couple medications and to pick up some specialty food from them, try it and call back in two days with an update to see what we should do. I picked everything up, got home and half the food was for cats... the meds made everything worse. We called, as instructed and left message (since no one answered the phone during business hours) that things were worse. Four days later we got a call back, which is annoying enough but upsetting when two days earlier we had to rush our girl to an emergency Animal Hospital to be put down. No card, no condolences. Today I bring our kitten in due to diarrhea... an hour and 25 minutes later for an x ray and blood work that they send out and find out they don't even have the basic cat antibiotic at either of their locations to give her. And all this for the low, low price of $520. Worthless. We could have taken her to a skilled Animal Hospital for less and she would have left with the medicine she needed to get better. The worst part is feeling like they do not care about our animals. I mean, I've received better service at McDonalds. Nicole R. Brubaker Pet Account under Jason Liggett, so you can verify we WERE clients.

I brought my two dogs there for one night of boarding. And 4 days later they both get kennel cough…read more It is dirty there and smells so bad there. I guess I should have know when I walked in something wasn't right.

I have been taking my dogs there since the day it was opened for business . The care my dogs…read morereceived was exceptional. My dogs loved this place. What I don't get is why some of these negative reviews take place. It would seem there are some really miss informed patrons out there who enjoy slandering this business. Just saying!