Dr Mike had to make me a top denture. At first they did not fit but after 5 months it finally fits…read moreand for the 1st time since may I can eat more food. At 1st it was oatmeal, oatmeal and more oatmeal. I am able to eat crackers, chicken plus other meats. Thank you Dr Mike for letting me come in several times until they finally fit. Thank you Merilynn

I really wish I could give this place a negative star !! I had a broken wisdom tooth extracted…read more4/21/25 from twin dental! It resulted in Bell's palsy- not a single care from the dentist and after he told me "ummm I need to go research this" I knew I was in trouble. Almost a full year and I'm not 100% healed. After he gave me a bs prescription- no more follow ups to see how I'm doing, no further instructions on what to do. Only called to collect money. So I've racked up bills from my PCP, a new dentist and even an ENT just to prove it wasn't caused by my ears. I've racked up THOUSANDS in dentist/medical bills due to their lack of care. DO NOT EVER GO TO TWIN DENTAL!!! Im still being harassed for a $60 payment when they have already collected $400 from me and $500 from my insurance TO PULL ONE TOOTH!! They didnt even give me pain meds, not even a low dose one until i was in so much pain. And instead of calling it to the pharmacy- they told me i had 20 minutes to get it from their office aa they close early on friidays. Never in my life have i ever paid that much for an extraction. Or had a dentist who was etremely nonchalant about what HE had done!!(Even when i didnt have a job/insurance I only paid $160 and the emergency dentist on a friday at 7pm pulled it.) i will however, send them all my bills for the year of follow up ive had to deal with for their mistake. I have included a picture from the day before the procedure - the day of, the day after, a pic when i was being weened off the medication after 6 month of high dose steroids (due to the dentist prescribing a an extreme low dose that did nothing) and two additional pictures from this year 4 months post steroids two more teeth were also shattered due to the steroids and so I was deathly scared of getting those pulled, until this morning. I had no idea that a dentist office could be caring and comforting. But shoutout to Meier dental and Cincinnati oral surgeons for extracting 3 teeth (the two shattered and my last wisdom) under anesthesia, prescribed me a pill before I went in, had antibiotics on order, Tylenol 3 on order for pain. Sent me home with an ice pack and enough gauze to last a life time. My total out of pocket $600. Insane difference. These people took my life from me for almost a year. Due to being on steroids gained ao much water weight I had Charlie horses when I walked!, I also had high blood pressure, pre diabetic along with absolutely no energy and not being able to breathe all due to the side effects of the steroids I had to take to fix what THEY did. SO BEWARE OF TWIN DENTAL. Or at least if you find anything suspicious or wrong speak to a malpractice attorney IMMEDIATELY

Very professional absolutely the best ,grateful to have work done with this dentist…read moreDr.Debbane&Dr.Arnold are hometown professionals ,Always had good work done. 20years of service

This office was wonderful! They were kind, professional and did a great job cleaning and evaluating…read moremy teeth. I've been to around 5 other offices over the years and have searched for a competent and caring dentist and finally found one! Dr. Debbane and his staff are the best!

I mean overall it's a 5. Sure they have the occasional call off like any business. I think I can…read moreremember twice in 20 years having an issue. Once a reschedule because of a call off and once charged a fee for a no show cancelation on my part. Does it rub me the wrong way at the time? Yes but they are running a business so I understand you can't have people canceling all the time or they may lose money. I can only recommend to ask a lot of questions and do your own due diligence as for insurance coverage etc.. you know take some personal accountability. When you solely rely 100% on everyone else something will go wrong eventually. Recently went for a cleaning and needed a cavity filled. Everything was nice and professional from the hygienist Bethanne to Kelcey the assistant and the dentist Christine. I appreciate their camaraderie as teammates and their professionalism at the same time.

Worst experience ever!! While trying to remove a tooth and crown(which she about pulled me out of…read morethe chair) because it was so forceful she knocked off the crown next to it and they refused to cover the cost of the crown they knocked off. The tooth and crown should have been cut and taken out in pieces. I don't know that they are qualified to do the work they do. Charged a fortune too!! TERRIBLE!!!

Continue to have great experiences here: -No surprises…read more They are very informative throughout your visit. -The entire staff listens well and shares info so that you don't have to repeat. Great teamwork. -I'm normally nervous around any medical procedure. I've always felt at ease here. -Met Dr. L for the first time in this visit. Top notch. Pays attention to detail.

I'm extremely disappointed with the billing practices at Afinia Dental - Mason. We have dental…read moreinsurance with 100 percent preventive coverage, and before each visit I confirmed with the front desk that our plan was active and in network. Despite that, I recently received two invoices--dated January 2026--for services performed in 2024 and 2025. These were the first and only notices I ever received. The statements show no insurance estimate, no insurance payment, and no prior balance, which strongly suggests the office either never submitted the claims or submitted them incorrectly. Preventive services should have been fully covered, and any failure to bill insurance or notify the patient for nearly two years is a provider issue, not a patient responsibility. When a dental office assures patients that insurance is in network, then sends surprise invoices years later with no explanation, it creates a serious trust and transparency problem. I hope they address the internal billing issues that led to this situation so other families don't experience the same frustration.

I've never written a Yelp review before, but after my experience with this office, I feel compelled…read moreto share. I am in-network and had a dental implant placed here about five years ago. During a recent routine cleaning, my regular dentist noticed a potential issue with the implant and recommended that I start by returning to the original provider--so I did. From the start, the experience was frustrating and disappointing. I was initially told they never received my X-rays, so I personally brought them in. Once I did, the story changed: I was told the X-rays were "too grainy" to use and that they would need to take their own. When I asked how much that would cost, they said they didn't know and refused to look it up for me. I had two separate appointments, and at no point did anyone actually examine the problem or ask questions about my pain or symptoms. The focus was entirely on finances, and the tone made it very clear that they were not interested in helping me. The staff was rude, dismissive, and not honest about the situation. I am still dealing with tooth pain and genuinely hope to find a provider who will help me--but it will not be Advance Dentistry.

From arriving through the front door to leaving, everyone is always so kind and helpful. I've been…read moreusing this dental office for a year now, which says a lot because dentists have always scared me. Thankfully I found a dentist office I am comfortable at.

New patients: What's your insurance? After putting you on hold for 8 minutes was the first question…read moreI was asked. And He requires a cleaning $350+ with X-rays whether you want a cleaning or not. And will not see new patients without one or so I was told by the front desk staff. They gave me no option. And I've never heard of that at a dentists office if you need a tooth fixed or a filling and your having issues why not deal with the tooth issues then deal with the cleaning later I have had numerous bad dentists and was looking for a good one? She Was not nice about it either and could care less about my situation. It's all about those greenbacks, that's it I had them to give and they still didn't want my business she told me I was getting a cleaning or he wouldn't see me. Absolutely ridiculous to be talked to like a child. By the way if you don't have insurance they treat you like a looser what's funny is I don't need insurance I always pay cash and I can afford it but to be low rated by a secretary I don't think so.

The business practices of this dental office are absolutely terrible. They have little to no useful…read morecommunication systems in place, poor billing management causing years of delay in dental insurance claims, no appointment availability due to not enough staff and our regular teeth cleaning services were subpar at best.

Great compassionate care by the Dr and staff! Clean…read morefacilities and friendly people. Thorough examinations and excellent service and fees.

Avoid Trailside Dental Care…read more After treatment at this office, I was left in severe pain and repeatedly asked to be evaluated by a dentist but was unable to speak with one. Instead, I was given guidance by staff while dealing with significant pain. I ultimately had to seek emergency care elsewhere, where the problem was properly resolved. In addition, I was told I needed 6-8 fillings and a crown. When I sought a second opinion, I was told that none of that work was necessary and that only one small area needed to be monitored. The difference between those two evaluations was alarming. Recommending large amounts of unnecessary dental work goes beyond poor judgment -- it's unethical. What makes this even more concerning is that the dentist at this office has been suspended by the Ohio State Dental Board and is currently practicing under probation for documented violations involving patient care. This is public information anyone can verify on the Ohio State Dental Board website. Please research carefully before choosing this office. Patients deserve to know this information when choosing a healthcare provider. This review is based on my personal experience and publicly available disciplinary records from the Ohio State Dental Board.