In January 2024, I went for an emergency extraction because one of my teeth had pushed into my gum…read moreafter crunching down on a nut. The dentist also extracted a second tooth that she said needed a root canal and asked if she should extract. I was in such pain and agreed which probably was a mistake. Then I went to the manager and she set up a follow-up periodontal treatment plan with an appointment. A couple days later I had to return because I was in even worse pain and my gum had become infected. The dentist prescribed pain killers and antibiotic. I called back and cancelled my periodontal treatment. Later, I found my credit card was charged for the periodontal treatment -- I had earlier had a problem with another dentist like that and insurance said, first of all, they need to submit the bill to them first and if the patient owes anything, then submit a bill to the patient. I called back and complained and they said they would refund me. About a month later I got a check in the mail. So, that was what I thought would be the end of my relation with Aspen Dental -- thank God. However, last month, more than a year after my experience, I started getting texts, saying I owed them money but didn't explain why. I ignored it at first because I had submitted my insurance and thought I was all paid up. But the texts continued so today I called and they said they refunded me twice. I knew I got the check in the mail, so how could that be? It turned out they also refunded my credit card. I rechecked and sure enough I did get a credit. Now, I'm not sure what to do about this. They made all these mistakes: 1. I got an infection 2. They charged for a procedure I didn't receive 3. They charged before submitting the bill to my insurance as is the appropriate procedure 4. They mistakenly sent two refunds 5. They text me more than a year later saying I owe them money without telling me why All I can say, if you're looking for a new dentist, go to Moorehead Dentistry, which is just up the road over by the Walmart in Lebanon.

We are new to the area, so we went to Aspen Dental in South Lebanon, Ohio, for a cleaning and…read moreevaluation. My wife went in for her appointment, and from the moment she entered the lobby until she left the building, she felt everything mentioned in all the post reviews. She was forced into dental plans and/or coverages...and was not able to be seen until the finances were in order. This is after a long conversation about whether our insurance covered what we were asking to get done. I have never seen her so rattled. Worst experience ever!! I should have read the reviews before putting my lovely wife through that!!

Quality care, very personable and friendly! Explained everything to me and showed me the X-rays so…read moreI could see what needed to be done! Excellent care, I highly recommend!!

Dr Yang and Staff are good, curtious, clean and very nice! Even tho I had an extraction I was…read morereally suprised how painless it was. With her instructions I did really good with my healing. I've found My New Dentist! Extremely Pleased.

Excellent hygienist, wonderful office, latest in equipment and techniques, Dr. Hillis voted one…read moreof the best dentists in the Cincinnati area. All the staff are friendly and professional. All my, and my wifes, dental work has been painless and the results outstanding! Chuck and Judy Davis

Dr. Hollis is great and so is his staff. Everyone is super friendly and he's just a great guy to…read moretalk with. All the work they in treating and cleaning has always been top notch.

I visited this office in Maineville, OH for the first time in January, 2026 for a routine exam and…read morecleaning. I received a mailing in April from their office but the envelope was empty. I called both this location and another in Hamilton. Both numbers disconnected. I see other reviews that he has simply disappeared with no explanation given. Strange!

Hamilton location - staff has been rude and office seems dirty, previous dentists at this location…read more, Drs. Jean and Jeff were wonderful Practice was sold it and it's not the same. No office receptionist means reminder and cancellation calls are not made from the office, and the phone isn't answered. Voice mail full and I can't leave a message. Went to my cleaning today to find office closed on my appt day. Called his other office and staff said they had pipes burst in Hamilton but patients weren't notified office was closed. Took off work so it was disappointing. The dental care itself has been good, but the staff they have now is not as professional or courteous as the previous staff with the prior dentist.

I loved the environment and friendly staff. My daughter had braces on for a year, I did feel as if…read moreit was an assembly line of kids getting their braces worked on, but ive never been to an orthodontist before, so maybe thats normal. I thought I was pleased with Shine orthodontics, until recently. My daughter had her braces taken off about a month ago, and we recently switched to a new pediatric dentist. This dentist had to inform me that my daughter is missing 2 permanent teeth that he saw from the panoramic X-rays Shine ortho sent to him. Those x-rays were from LAST JULY and no one from shine orthodontics thought that was important to share with me?????? I'm very upset with that lack of communication. That is terrible. My daughter even won free braces to use when she is older, I see now why they are giving free braces away! I will never go back, I dont care to pay for braces out of pocket again before I use them again!!!!!!!

Shine Orthodontics has an incredible and truly caring staff. I went to get a retainer replaced as a…read moreformer patient. After ten years since my last office visit, the front desk still knew who I was and checked in with me. Overall, it was a great experience and an awesome environment for a business!

I had the misfortune of a chipped tooth on a Sunday and was able to book…read moreAn appointment on line for Monday; today 2 days later my tooth was restored and I'm proud of my smile again. The staff and dentists are so genuinely warm and welcoming it's a pleas to go to the dentist. Consider Cedar Village you will literally Be in great hands ! Traci Barnes

Cedar Village Dentistry is amazing. Everyone is so extremely nice. You would think they weren't…read moreeven at work. The care received is top notch, from the front desk to your experience in the chair. Plus a nice bonus is they accept a lot of insurances. I am so happy I found this office and I will recommend it to all my friends and family.

Great compassionate care by the Dr and staff! Clean…read morefacilities and friendly people. Thorough examinations and excellent service and fees.

Avoid Trailside Dental Care…read more After treatment at this office, I was left in severe pain and repeatedly asked to be evaluated by a dentist but was unable to speak with one. Instead, I was given guidance by staff while dealing with significant pain. I ultimately had to seek emergency care elsewhere, where the problem was properly resolved. In addition, I was told I needed 6-8 fillings and a crown. When I sought a second opinion, I was told that none of that work was necessary and that only one small area needed to be monitored. The difference between those two evaluations was alarming. Recommending large amounts of unnecessary dental work goes beyond poor judgment -- it's unethical. What makes this even more concerning is that the dentist at this office has been suspended by the Ohio State Dental Board and is currently practicing under probation for documented violations involving patient care. This is public information anyone can verify on the Ohio State Dental Board website. Please research carefully before choosing this office. Patients deserve to know this information when choosing a healthcare provider. This review is based on my personal experience and publicly available disciplinary records from the Ohio State Dental Board.

Dan Moore I can't believe the experience I had at Family Dentistry. Customer for over 40+ years as…read morea committed customer. Went in for a cleaning, Feb 2027 I was getting radiation treatment they said we suggested deep cleaning. I said I never approved that but just want a cleaning. They said we can not do cancelled my appointment. March new appointment agree to deep clean in 2 areas they charging g insurance over $1100 but I would need to pay copay of $330+ today before treatment. I offered $100 from health Saving account but no must total prior to treatment. miscommunication about insurance coverage and treatment, I was left feeling frustrated and unhappy with the management team Dan Moore

This practice has become all about the money since the daughter Sarah Haas has taken over the…read morepractice. I have left this practice for another practice since her father Dr Robert Haas has stepped aside. They refuse to fix a problem with the work I had done unless I pay upfront for them to look to see if it's their faulty work. i would not recommend this dentist.