I eat here all the time and I tell u what. They are rude to kids my 10 year old went in and asked if there were any employees that might want to buy some candy for his school. And the managers kick my 10 year old out!!!!! He wasn't trying to sale to the customers only to people who work there I will never eat at a place that doesn't support there Community and there food also sucks anyway read more

Applebee's Grill + Bar - American Near Me - Burleson, Texas

This review is based off the drinks and service. Can't speak on the food... Had drinks in the bar area and started off with a gentleman (who by the way, brought our first round of shots and we didn't hear or see from him again), which was no problem at all, because Debra and Sara both took great care of us! Ms. Debra wasn't even our waitress, but made sure we were constantly taken care. Our waitress Sara was great as well, she made sure we never had to ask for refills or more appetizers. The Bahama Mama and Margarita were good and strong. Will most def be back :) read more

Our server was amazing! She was great about telling us about the specials and made special arrangements for the picky eaters in our group.

I and my husband at there last night the service was awesome, and due to Covid I am a high risk patient, the restaurant was clean like really clean shouting out Leanne, Fran,and Ryder and also Bree the manager we need more people like you guys .FYI my husband brings Clorox wipes to clean off the tables and the tables were clean the wipes had no dirt on them . read more

Ordered via delivery service. Food not very good, not hot. Fries were soggy. None of the dishes tasted very good.

Went to meet friends for drinks and it was good to see a nice little crowd. However, the bartender was slow and the waitress...when she wasn't I sitting w/her family, was even slower. I said there was a crowd, but a COVID crowd. Maybe adding another server/bar back/runner would have helped? Friends and I had a good time eventho the temperature wasn't quite right. It wasn't hot, it wasn't cold ...muggy maybe???? When asked, we were told a Mgr. switched out some thermostats himself and the air hadn't been right since. Maybe a DYI project in a National chain restaurant in Tx in July was not the best idea. Not to worry tho! We dealt w/these inconveniences and will meet up again soon. read more

I'm not even picky...but this place sucks! Waited an hour for our appetizer to come out and when it did it was cold. Love the drink specials but our drinks tasted like dish soap, and mugs were sticky all around...not to mention silverware was dirty. Left feeling very dissatisfied. read more

Want to start off by saying the bartenders are always great. Eddy normally takes care of us and is hilarious! We get excited to come in and see if he's behind the bar. Met a new bartender Dava and fantastic! Very polite, patient, and fast. Drinks tasted great! The kitchen needs some help. Steaks were extremely tough and the mashed potatoes were pretty runny and bland. read more

Let me start first by saying I'm not an Applebees fan. My husband wanted to eat there so I went along. When we entered we had to wait to be seated even though the place was virtually empty. Once we got to our table, we were basically asked to be our own waiter. They had a little machine where we were supposed to put in our own orders. My husband insisted on "real" menus then we were schooled on the extra work they had to do by issuing actual menus which was met by a blank expression. That was funny! The meal was okay but then again, I'm not an Applebees fan. If you're looking for a good meal, take a pass and eat somewhere else. read more

Went there for Thanksgiving dinner. Had the very BEST stuffing ever. Just Like my momma always made! read more

Service was a bit slow and waitress didn't check on us very much. I ordered the chicken Parmesan and the marinara sauce was sweet and kind of looked like barbecue sauce. Chicken looked like it was repurposed from another dish. Clientele was loud. Overall not a bad experience but certainly wouldn't say it was my best dinner. If you're looking for a menu with wide variety at a lower price this will do the job. read more

I was particularly disappointed with Applebee's this time around. I ate here for Christmas Day with family and the service I received was less than friendly. I understand it's the holidays but you work in customer service. Our waitress was not only so rude but also hardly checked on our table. Tables that came in after we did even got their food way before we did, it was highly frustrating. The host that greeted us at the door looked incredibly bored with her job and didn't smile at all. So all in all- it was terrible. Again- I know it's the holidays but you work with the public and your demeanor is the first thing people notice. I had hoped for better. read more

Food was ok but the service was bad I could have done a better job and I have been retired for 5 years

Generally I will always try a place twice before I write it off. But this one is a no-brainer to me. It had been years since I ate at an applebees- there are just too many other, better, options in Burleson along the restaurant row. Deciding to try something different, we chose this place and after being seated in the nearly empty dining area on a Sunday evening, ordered the chips and salsa appetizer, which came recommended. The chips were thick and stale, and the salsa tasted like tomato paste. No flavor at all. When my pasta with "Italian breaded" chicken breast came, it soon became obvious that they used a southern seasoned (likely pre-made and reheated) chicken breast with more paste-like tomato sauce on top. The sauce on the pasta was greasy and, being a trooper, I just tried to eat it anyways since there were no employees within sight. When our waitress finally came by and asked how everything tasted, I told her, "Ehh, its okay.", at which point she started to scold me for not telling her sooner- I was only a few bites into the meal.She then brought out the manager to our table, who also blamed me for not saying something, and then the waitress when I told her no one was around. Finally she offered to get me something else, but because I was on the verge of tears at that point I politely declined and asked for my check. They did omit that dish from the check, which was nice, but I was just very unhappy from my service, which went from bad to worse. I really do hate complaining or sending back food, and due to the embarrassment I incurred there, I will not be going back. Applebees seems to lack brand identity nowadays... if you drive past at 1AM there are a ton of cars and you can see the bar is packed, so if you are a 30-something single perhaps it is a good place to go. But because this is a lackluster option in an area crowded with tens of different restaurants, go elsewhere if you want a decent meal. read more

I'm going to start off by saying we made a mistake. My mom and I chose to spend Thanksgiving here instead of with family due to... certain issues. Next, I'll break up this review into 3 distinct parts, in order: Cleanliness, Quality of Food, and Service/Atmosphere First, the cleanliness is poor. I had ordered some wings. The black plate they came on still had leftover cheese from a previous appetizer. The bar smelled like the drains were uncleaned. The bathrooms were horrendous. The silverware was not fully cleaned. The glasses were barely cleaned. The tables were barely kept. The general restaurant reeks. The MENUS had food on them. THE MENUS. The food was mediocre at best. The burger (Whiskey-Glazed) was undercooked almost completely. I've had medium rare before, but that was just a char on the patty, no clear grilling method employed. The burger was under-seasoned, and the entree relied entirely on a single sauce. It tasted like a pancake with hints of lettuce. The sirloin steak was overcooked TWICE. TWICE service was asked to ensure the steak was cooked to preference. The shrimp that accompanied was decent, but a tad over salted. All-in-all, you could tell they had simply poor chefs. The service was average. The waiters were more attentive to whether we were barely satisfied rather than doing their best. When we got our check, THE PEN HAD NO INK. The ONLY good experience to come from our visit was a lesson to not return. Would I recommend this TGIF? Absolutely not. A restaurant's performance is not based on it's average day, not its best day; a restaurant is only as good as its worst day. I'm not sure what day we came on. read more

The service is always awful. Last time the kids wanted to eat here we stood at the hostess stand for 10 mins. With the staff walking right past us. The service is always terrible. Unless you go late at night and sit in the smoking bar. read more

Previous reviews for this location must have been before the renovation. Sadly they didnt paint a very good picture of the restraunt. All wrong.... Clean, warm, inviting and very friendly staff. I found that the food was spot on and even the pretzles (Deep fried) were better than those I get at my most favorite TGI Fridays. Lunch here is a pleasure. Will and have returned many times. I would reccommend this place to all my friends. read more

Went in to casually get some drinks and I always start my night off with a shot just to get things going before I start on the mixed drinks. Ordered a double of fireball and when it came it was so watered down that I could comfortably sip on it like a wine... pathetic. And they wanted to charge $4 for it lol read more

Buyer Beware of this Place. I am a regular at Applebee's, my friend's wife and kids were out of town so we had a Monday's, Guys out! We went to the Burleson, Tx Applebee's. We ordered the bottomless wings for two, 2X 9.99. We also enjoyed the beverage selection and we can eat! The bartender gave us our bill and we were charged for individual wing orders. The bartender could not help us with the 100.00+ tab with wings priced individually. During our dinner were asked to take some home?? I figured this was a tipping point for ten nuggets, that's ok but (Nope, it's a Set-Up)... We asked for the Manager he finally showed but was hung around the axle about the suggested (Take Out)!!!! The Manager made a point of (Oh, you wonted to take some home?)! No, Slick not my plan it was suggested! Welcome to Texas, I'll pay for the 9.99 and pay for a take home ( Not my Plan) but a set-up for individual appetizer priceing. Both I and my fellow workers (Army) love Applebee's but not this clip joint! What happened to this place in the last few months?? The bartender is over worked and not appreciated. SHAME ON YOU! Applebee's!! What happened to your good reputation?:( .. Can one give a negative star? read more

My absolute favorite thing to eat on a hot day is Applebee's chicken Caesar salad. Fills you up without throwing you into it's so hot I feel awful because I ate. Called in our order for curbside pickup. Pull up 5 minutes before our requested pickup time. We called to let them know we were there. They told us we couldn't pickup before the requested pick up time. Seems absurd but ok. We will wait. Get home with the food and everything was missing something. The grilled chicken Caesar ? No chicken. Taco queso? No beef mozzarella sticks? No marinara. We should have checked the order before leaving. What food we did get was good but I wouldn't do the curbside. Update: I didn't call Applebee's about this but they cared enough about us to go thru their orders after reading this review and figure out a contact number. They called us to apologize and make it right. We are updating our review to 4 stars. read more

Went here for lunch today of course some in our party of 3 had to get back to work. Service was extremely slow and not everyone got their food at the same time. They blamed it on a computer error that the tickets got mixed up. There we're maybe 6 tables full in the restaurant. Not a place to go if you have an hour for lunch. read more

Parmesan and shrimp sirloin was phenomenal! The sweet tea was smackin. Allison our server was great, checked on us frequently, made sure we always had drinks, sweet and friendly. Best waitress I've had at an Applebee's. read more

My husband and I love Applebee's. We frequent the one in our hometown weekly. So when we were out Christmas shopping we decided to go to the Burleson location. We sat at the bar like we usually do. Our waitress was awesome! She was kind and very attentive. It was only when we got our bill that we were SHOCKED. We were charge $58.00 for 4 small bud light drafts and 2 burgers. She didn't understand our frustration at the change in prices from the other Applebee's locations. Needless to say we will not be coming back. read more

Came for a late bite and drink. Originally going to TGIF but they were closed even though according to their hours of operation, they should have been open for another hour. However it worked out! Got seated at the booth with Sam. Typically sit at the bar but noticed it was smoking and kinda disappointed. Anyway, Sam was very friendly and got our order right without writing it down. He was very attentive and made us laugh. Decent time and decent food. read more

Applebee's has got to be my favorite place to go during the week when I want to have a drink and have some good food. The waiters are always friendly and welcoming. The food is always superb and they always have some kind of drink special going on. If you're looking to have a fantastic meal with your family and maybe have a few drinks Applebee's is definitely the place to go! read more

I visited this location last week to order and pick up some to go food. As usual when I do this I went to the bar to order and have a beer. I did not realize that this Applebee's still allows smoking in the bar. Even though I suffer from COPD I did not say anything, I just tried to stay out of the smoke. For those of you who still smoke this is a good place for you. For people who are ex-smokers, or suffer from asthma, emphysema, or any other lung problems, you probably want to avoid this Applebee's. read more

Ate there 2/14/18. The only thing that bothers me, got menu opened it up there was 4 pages stuck together with food. And I'm talking junks of food.now how do you get food all over your menu's Sure not the customers, the menu's are picked up and taken away when order is made long,before food Get's there.so my taking of this is inside job told waiter about it did'nt get much respond, evidently she must have said nothing to the manager, cause he was walking around like he did'nt know.or maybe he was just arrogant. But getting handed a menu that stuck together with food, has me wondering how clean the kitchen is.don't think I'll eat there in a while. read more

Worst Applebee's I've ever been too. To many other places to choose from than wasting your time and money here.

For a corporate chain, it's on point! The bartenders, managers, hosts and servers always do their best to provide prompt Hospitable service

Maybe it's the time of day when you visit. We went around 4 or 5 pm on a weekend. Not crowded and we were visiting from out of town. Seemed to be we were in for a pleasant experience but that wasn't the case. Being in Customer Service field I'm not looking to grade but looking for differences to compare. We were seated and were told someone would be over to take our order. 1. Sticky menus are my pet peeve 2. Dirty or sticky table is next 3. Ignoring us All three of these situations presented itself I noticed someone doing what appeared to be cleaning in the area where we would be seated but apparently our table was missed. The table was sticky as well as the menus. Another family was seated directly across from us to which one of the wait staff approached almost immediately after being seated. We promptly left the establishment due to the possibility poor service. If the place isn't cleaning to begin with, who's to say the kitchen where the meals are prepared is or the person preparing is practicing cleanliness.. .nevermind the service read more

Cold food, rude waitress, Birthday ruined. This location is always terrible, Applebee's is great, steer clear of this one, though... The waitress was rude. Legitimately rude, short and didn't even pretend to smile. I wish I remembered her name, but she was never around so I never saw a name Badge. I brough my husband and sister here for my sister's birthday dinner. Waitress was cold and seemed to be in a hurry even though after watching her like a hawk I never saw her stop at another table. We were her only table. She ran off so fast after we placed our order I didn't get the chance to tell her I didn't want what I'd originally ordered and wanted a substitute. She was nowhere to be found so I had to walk up to the hostess stand for service. When the check came we were overcharged for the plate I substituted and the waitress looked annoyed to have to change it. We waited for 10 minutes with cold, empty food plates in our faces for her to come correct the ticket. Then when she dropped off the corrected check she ran off (literally) again and we had to wait even longer for her to return to collect our payment. Sorry, but if your job and your customers annoy you that bad go home. My table was nothing but nice to her. It was my sister's BIRTHDAY. This waitress, with ONE table, never even offered us dessert. I actually wanted to order a Dessert for my sister but I guess the waitress didn't want us there any longer I'm guessing because of the speed in which she slapped our ticket on the table. My Husband ordered the Mac n Cheese plate with Chicken Strips. The Chicken strips on top of it were good and crispy but the Mac N Cheese was lukewarm, not cheesy (had dried cheese on it like it had sat under heatlamp for a while) and had a pile of cold honey at the bottom of the dish. My sister's burger was cold and stiff like a fast food burger. My Bourbon Chicken came out and was not even sizzling. :'( read more

I had a great time with my grandson and the service was OUTSTANDING! I recommend it to anyone!

Food was good, service was good. No real complaints from anyone we were there with. 4 stars because it wasn't just the best we've ever had.

Waitress were great. We had a party of 30 people. Food and drinks were on time. Cleaned at as we finished our plate...2 thumbs up. Great job, Lady's read more

I must say....one of the worst services I've encountered at Applebees. We went in today to celebrate my husbands birthday. I wish we hadn't. When we walked in there was noone to greet us and after waiting several minutes the smell of the smoke from the bar was overwhelming. When the greeter finally arrived he seemed to not care too much of how long we've been standing there. It was not crowded at all as it was well ahead of any dinner rush. God help them if there is a rush at any point. We sat down and the waitress seemed very nice. All three of us ordered and it took some time for the meals to come out. When I say meals it was just two of the three and they could have been plated to be more appetizing. Our sons plate...chicken tenders and fries was nowhere to be found. After about 8 minutes the waitress comes to tell us that another waiter took it to one of their tables and she apologized. She stated it would just be a few minutes before it was out. Well a few minutes turned into 20 minutes and at that point he was upset he didnt get his meal and mommy and daddy were done. I was pretty parched as I sat there through half the meal with an empty glass. When his kids meal finally arrived we were ready to go so we asked for to go boxes and a to go diet Pepsi. It took so long...to get boxes and a drink! To be this bad on any day is bad enough but on his birthday it definately left a sour taste in our mouths. This was not a celebratory meal! read more

On 7-30-15 my mom and I went for dinner. We are in a weight loss competition so there are very few things we could eat. The manager spent time with us and went over items that would be approved on our program. He was soooo helpful and so professional. He was vivacious and attentive to all of the guests around us including the other employees. He honestly loves what he does and we felt it as soon as we walked in the door. We will return to this location because of the manager and the excellent staff. read more

I ordered the steak lunch off their 550 calories or less portion of their menu. It was really good. I was surprised that it was truly so low in calories. The flavor was all there and the server was attentive. The Manager was very personable and came by several times to talk with us and make sure the food was to our liking. The only negative I had was that I thought the price was a bit too high. My lunch was $11.99. Either reduce to $9.99 or add a side salad to keep at $11.99. read more

I love Applebee's in Burleson! They have the best food, service and a great selection on their menu. Last time I went the waitress was very attentive and made sure we knew the specials. There is always plenty of food on the plate, I have to get a too go box. read more

We've never been to Applebee's before. I saw a commercial on TV for the Quesadilla burger and it looked delicious (mainly because we love quesadillas). I picked several up today...spent almost $50 on them, and it was all bad. After an hour's drive home, we were ready to eat. The meat had zero flavor. A pinch of salt or pepper would have been great. The quesadilla was soft and flavorless. There was a little bit of bland watery sauce and a few strings of what looked like lettuce in it. If it's a quesadilla burger, it should have decent sauce and cheese. Not just plain hamburger meat and a yellowed tortilla. There is no outside signage pointing me as to where I should park - so I parked in front. I placed my order online, using my phone. I selected carside service. Since it asked me for the model and make of my car, I assumed carside meant my order would be brought out to me. Wrong, I guess. It showed completed on my phone and I waited past the time it said it should be ready. I finally went inside and was pointed to a small unmarked doorway in the very back. I had to squeeze through a dark, packed bar to get to the small counter. The employee said I needed to pay for the order. I said that I paid online with my CC. She said I didn't. So we stood there as I pulled it up on my phone and showed her. She said the receipt didn't print, gave me the food, and I left. I wish I had gone to Schlotzsky's or Taco Cabana. I'll assume not all Applebee's are like this? read more

Skunky beer on draft and the Crispy chicken salad was skimming on everything just chicken on a bed of green , a spoon of tomato and cheese was a sprinkle for 15 bucks I am going to pass I mean who cuts cost on a freakin salad, good service and it was a clean place just the food and beer need attention read more