Dingy, even for a chain. Smells funky, floors dirty, and the staff does not really seem to care for business-an interruption to their day. The food is bland, no matter what you get. Service is slow. Do yourself a favor and go anywhere else. read more

Came here during the week and was able to get some of their food/drink items half price because of happy hour. We sat at the bar and the server was nice and attentive. The three star review is based on the cleanliness of Applebee's and the overall atmosphere. The bar was kind of sticky which we luckily found a clean spot. I saw one of the servers on their phone and complaining about being at work. I understand not everyone likes their job but the customer should not be able to hear this. I would be going back based on the overall experience. read more

I ordered from grubhub. I didn't realize the food wasn't good anymore. I am missing my pepsi and child's meal drink.

This is one of my favorite spots in Chester. Me and my boyfriend go there VERY often, Our favorite bartender is Crystal. She's usually there on nights! We've been going there for about 5 months and we always just head to the bar and she's often working the bar. Well, with that being said I highly recommend this place. Love the environment and the staff! read more

I love chili's! I have been going there for years! The food is reasonably priced and great. The managers Chris and Jim are always nice. Our server, Mary treats us like family! I look forward to my visit there every week read more

I'm outside in the parking lot still waiting. Haven't even made it in yet. Worst customer service yet. They sold me 20 minute wait!!!

It was around 10pm on July 4th. Late dinner for our sons bday(we asked what he wanted as his last meal as a 6 year old and he wanted the pretzel with chicken tenders and French fries). Food was fine. Service was below average. Men who worked in the back sounded like they were fighting but apparently they were just "discussing football or baseball" and always get that way. Kind of scary if you didn't know what was going on and very uncomfortable. Moreso worried for the safety of our 7 and 13 year old if some kind of fight did break out. Never got one of the appetizers we ordered. Kid loved his meal though so he was happy enough. Won't be going back to this location. read more

This is the grimiest Applebee's I've ever visited. The menus are grimy, the tables were sticky, the windows were dirty, and the device used to place your order from the table was disgusting. Please give this place a good clean! read more

Applebee's Grill + Bar - American Near Me - Chester, Virginia

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It's your typical Applebee's. The staff was friendly and willing to assist with the new menu, and the restaurant was clean. I recommend the Cedar Grilled Lemon Chicken with Quinoa. They also had a few craft beers on tap, which were excellent. I would recommend stopping in for a quick lunch or dinner. read more

Drinks was OK, family ordered 1/2 rack ribs and one full rack rib the 1/2 rack ribs was it wasn't even half So they had to bring us more ribs, the sweet potatoes and the mashed potatoes were served cold read more

Dinner planned with the family. We were seated promptly. The GM was there to help clean the table. The ribs were delicious. The waiter was great. This was a rare visit to Applebees. read more

Came here after a long day of house hunting! I should have taken the time to read the reviews but I didn't. Our sever was friendly and the food arrived quickly... BUT my appetizer was cold and I informed my server and simply asked for it just to be reheated. Shortly after my food arrived and it too was cold. When the manager showed up I informed him my food was cold and that I just wanted it reheated... he came back to inform me my food was at temperature because he took it in the back and checked.... ( if cold is the right temperature for fish then he was correct) needles to say I WILL NOT be back! read more

OK I'm moving them up one star. We went here Sunday after church for lunch. And it also was Mother's day to boot. So when we walked in we greeted and then we were seated. Took the waitress about five mins to get to us as she was tending to another table. When she got to us we ordered our drinks and had made our decisions on what we all wanted. So she goes off to get our drinks and drop our orders off. So when our food is delivered it looks right darn good for Apple Bees. My wife ordered the Philly cheesesteak and she said it was good. And her friend got the grilled chicken salad which look very fresh. And her son got fried green tomato club and when it was over it was gone. So it must have been very very good. Now I got the Ruben and it was very good but could've used a little more sauerkraut. Now they ordered dessert the Blondie and it they scarfed it down. Now the reason for the up grade is they got everything right the first time. Second is our waitress did a very good job glass were always topped off, and if we asked she delivered. Better then last time here so we will see where this will go. read more

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Food was half cooked.. ordered a well dine burger and came out undone..server claimed lights might make meat look it look pink. Clearly she failed to realize the invention of cell phone brought forth the development of flashlight app.. she also never heard of how a knife can cut food in half read more

UNFRIENDLY WELCOME! We had just traveled over 600 miles and were starving. We were unfamiliar with the area and decided to go here because we've had plesant dining experiences at other locations. The host that, I would love to say greeted us, was just the wrong face to represent this restaurant. He clearly did not enjoy his job and walked us to our table with a DIVA attitude (just imagine a lot of neck snapping and eye rolling and he was attempting to strut down a fashion runway). This didn't end with the entrance. As he cleaned tables near us, his attitude continued with all the customers he encountered. We even oberved his crappy attitude with other employees. Enough of that, he sucked! We ordered the Bourbon Black & Bleu Burger, Shrimp Scampi, Soup and Sandwich combo and the Fiesta Chicken Chopped Salad. Unfortunately the burger did not come as ordered. The soup tasted like canned soup. The chicked was soso. The shirmp scampi was the only good dish. Won't be back read more

I wouldn't give this place any stars. Had a bad experience and complained about it. were sent a gift card and ask to give it another try. Big mistake. You can keep your gift cards we will not be back. Loud obnoxious people at the bar and I understand that people drink and can get loud but when your staff is involved in that type behavior as well. Not appropriate. We were in the restaurant for 15 minutes and never even saw a waitress. Our second trip was just as bad. I'll take my business elsewhere read more

Tonight I ordered 2-8 oz sirloin steak dinners with broccoli and steamed vegetables for curbside pickup. Got home and opened the containers. The steaks looked really small, so I put them on my food scale. Well guess what, they both were 5.6oz. When I took the dinners back to Applebees, John, the manager said they were 8 oz and because they were cooked well done, this is what happens. Does he think we are idiots. Of course there is some shrinkage, but not almost 3 ozs. It was obvious to us, at least, they took a 12 oz steak, cooked it and then cut it in half. Side note: this happened on 22 Jan 2018, same Applebees with a 6 oz steak dinner and Jeff that night apologized gave me a replacement 6 oz dinner. So be careful or avoid this Applebees as you may NOT be getting what you ordered or are paying for and some managers don't care! read more

thanks Theresa W. for the great service :) When I was there visiting a bad storm came in and someone hit a pole and the lights went out in the place, it did not stop us, we still ate and had fun. Wonderful service with a smile and a few jokes.Wonderful food and drinks and service. read more

Slow but friendly service. Good iced tea. Generally average food, but could barely eat the steak. It was unappetizing looking as steaks go. Grill marks but very little char. Chewing turned it into a gelatinous mass. It wouldn't go away, couldn't be swallowed, and had to be spit out and hidden in the broccoli (there's a mental image). Won't go back. read more

Staff is incredibly nice but the food is incredibly nasty. The one star is completely based off of the food. I ordered garlic fries and got clumps of soggy potatoes. The burger was suppose to be well done but had patches of pink. They even put the sauce for the burger in a to go container on the plate. By far the nastiest burger I've had ever. read more

My only complaint is service was slow. It was pretty crowded and I see that they were short handed, noticing the hostess delivering my food. Other than that not one single problem. Good was absolutely delicious! My chicken mac-n-cheese had a great balance of chicken and cheese in each bite, when I was at the bottom of the bowl I was surprised by tons more chicken under all the noodles. I absolutely recommend this Applebee's! read more

Applebee's Grill + Bar - American Near Me - Chester, Virginia

Me and my family arrived at 3 pm we ordered 3 appetizers and a rainbow lemonade, 2 frozen strawberry lemonade and a water. They came 30 mins later! We ordered are food and it took 57 mins for it to come. My grandmother ordered ribs and they were very dry she couldn't even taste the sauce. My mother ordered The Bourbon street chicken and shrimp and it was burnt at the bottom she couldn't even cut it with her knife! I ordered The double crunch shrimp with fries and macaroni and cheese and the shrimp were flavorless I got cold slaw instead of macaroni. My grandfather ordered steak and that was the only thing they didn't mess up. Me and my family will not be going back ever again! read more

Day time bartender is the only thing this place has going for it. Great service and she makes sure your order is what you ordered and how you wanted it. read more

Lemme be clear I don't think any Applebee's is worth 4 stars but there is something great about his location. Understand that I'm extremely careful with choosing from the menu as anyone visiting Applebee's should be and I always sit at the bar. Which is probably the only reason I'm even writing this review. Tiffany will always take care of business and my food is always good. More so than other locations. Again, I am very choosy about the food bc this chain of restaurants has really shitty food if you pick the wrong thing. Come here and sit at the bar if Tiffany is here and it will be a good stop. read more

Sevice is fair but not great. Food is ok if you are passing though. Location is 2 minutes off of I-95. Bathroom is always messy. Not very good place to come if you are a local. They changed Happy hour to 6 so they dropped an hour for no good reason since they didn't offer much anyways. Bartenders are very good, fast service. read more

I had the Brunch Burger 9-2-16 for lunch and I was really disappointed with this combo. The egg did save it some but the burger itself lacked any flavor it had no seasoning and was greasy to the taste and touch of the bottom bun so half thru I tossed in the towel and called it quits and self checked out. read more

This used to be our favorite Applebee's location, as we never had any problems. The past two times we have tried to eat here, it has been a horrible experience. I took my Mom there to eat, completely out of the way from where we going because I knew it was a good restaurant, and the experience was horrible. We both got the salsa verde nachos- both of ours came out completely burned twice! We left without eating. Tried to get take out from there tonight, my husband got home with the food and I went to cut into my pork chip and the inside was completely raw! Not just a little undercooked, RAW! We will never eat at this particular Applebee's again. read more

Horrible service!!!!!!!!!!!!! Worst Applebee's experience ever! Forgot half of the order. Manager was inexperienced.

Food was good but when we came to eat, 10:50pm, they had karaoke; which isn't bad but the volume was so loud we could even talk to each other across the table. I had to literally yell my order to the waitress. That's why so low stars. Thursday night. read more

Placed a pick up order, they told me everything was there. And when i got home my entire entrée was missing. Had to watch my wife eat while i made myself dinner. When i called they said they would send me a goft card. Has been a month yet to receive one. read more

Waitresses standing around entry, texting and goofing around, while we went unattended. Waited at our table 15 minutes, plenty of waitresses walked by, none stopped to help us, not even to give us water. Got up and left out of irritation. read more

I had the misfortune of dining at the Applebee's in Chester, VA. I ordered a burger, well done, and received a burger that was RED and cool in the center. If that wasn't bad enough, the jalapeno topping was sickeningly sweet and tasted horrible. My replacement burger was grilled until it was charred and burnt. I gave up on eating after the failed second attempt. I am definitely cured of any future Applebee's cravings! It was disgusting! read more

I loved this restaurant. Server was helpful with choices, food was a little slow though. Nice and hot food, nice tea drink, our waiter was checking on us often. In general a good experience. read more

The service is always slow and mediocre. The food isn't anything spectacular either. This is not a well managed Applebee's.

My experience at this Applebee's was disappointing. The restaurant could've been cleaner, the waitress gave me the wrong Sam Adams when I ordered a Boston Lager. Next the chips for the appetizer were very stale and there were wet soggy chips in the pile. Next when we finally got our entrée, my fiancés egg on her burger was half way done with raw (mucus like) egg dripping on the side which the manager seemed like it wasn't a big deal. Lastly we ordered another beer as a short and the waitress brought us a tall. Overall I knew the Waitress was new and tried to give us better service , but she needs to be a better listener and the restaurant needs to step up there game. read more

STAY AWAY FROM THIS LOCATION. I love Applebee's but this location is absolutely awful. I would know because I've been here 20 or more times over three years and I'm stupid enough to believe the next time I go, that things will be different. The ONLY reason we keep coming back is for the half price apps after 9. Several times we have been kept waiting at the door for far too long. Most of the wait staff is less than attentive and the good waiter and waitresses leave this place quite quickly. The last girl was fighting with her boyfriend behind us at a table and that seems a little inappropriate. We came on our last visit hoping to watch the Washington Capitals playoff game. We asked the waitress if they could turn one of the six TVs to the game and she said she would ask the bartender. After attempting to change one of the TVs the bartender gave up and didn't change it to the Caps game (I guess operating the TV guide menu is complicated?). Three out of the six TVs were on the same channel and two of the others were showing a replay of college football and tennis. Who goes to a bar to watch tennis! Absolutely no one. Each time we've been the service has been quite slow. A reorder on a beer can take as much as ten minutes and often the beer is left on top of the bar to get warm while your waiter or waitress is being inattentive. The fact that management doesn't reply to all the negative reviews should be a sign that they simply don't care that their restaurant is less than mediocre. Oh well, maybe next time will be different. read more

Great food! Came here after my mom wanted to get lunch and was not disappointed. This place is great for lunch! And maybe dinner if you prefer eating later in the day. The thing I ordered really looked nothing like what I got but it was still really good! It was the Three Cheese Macaroni with Chicken Tenders. Also got a salad which was great! But other than that I would definitely eat here again soon! read more

The food was very good. I ordered the clubhouse grille and it was delicious! The tomato basil soup was very good. My husband's always likes the chopped chicken salad. Our server was very nice and did a great job. I only gave them 2 stars because the women's restroom was nasty. It smelled bad. The toilet was dirty and the sink had a ring around it. I've been in gas stations with cleaner bathrooms. read more

Went for Thursday night dinner after work. Met my family who arrived before I arrived and had ordered drinks and their dinner. When I arrived attempted several times to flag down our Waitress. She was walking around talking with co-workers and then looking at what appeared to be a work schedule at the kitchen entrance. After trying for more than 5 minutes to get her attention we left. Not the first time we have had problems with this location, slow service, poor food, bad atmosphere. read more

I've had worse, but not much. The drinks came. Both my tea and water had things floating in them that I can promise you were not ice. (In the tea was tea leaves but I digress) They brought a new water. Same problem. My third glass not only had the unwelcome floaters but the outside of the glass was gross with god-knows-what. The only people where were not completely dissatisfied were my mother and husband. (They both had the ribs) my bothers steak was supposed to be medium, but what he got I'm not even sure I could describe as rare, a good veterinarian might have been able to save it. My alfredo sause and chicken tasted like something reheated from the freezer section. And my daughters silverware was dirty. The only positive notes were that the appetizers were pretty good and so were the fries so if your planning snacks and alcohol go for it, just check to make sure your glass is clean. read more