Food was less than appealing. For one thing they have gluten sensitive on their fries but not safe to eat because they fry in same vat as chicken or fish. Our server Audrey was absolutely FANTASTIC!!!! She truly knows what good customer service is!! She out did the manager as far as customer service! She goes above and beyond! If you go in there ask for her!!! As far as stars, if I could give 2 different ratings I would!!!! One for our server would be 5 stars. My stars for food was maybe a 2 read more

I was impressed with the ease of ordering online and the fast delivery service. Fern was awesome and on time with the food. I really had high hopes and wanted to love my meal. The fries and the Caesar salad were the only highlight for me. The Mac and cheese was bland and my ribs were not done or tender at alll!!!!! Big, big, big disappointment; to say I paid an extra $10 for ribs and Mac... My Hubby loved his food no complaint's whatsoever. At least someone was satisfied... read more

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Came in for a late night grab and drink just to be served cold appetizers and entrees. 2 of us came in for dinner and was greeted forcefully by a server who was cleaning and told our server would meet with us, this was already 10 min at the door. When we finally got our table and appetizers came, my spinach artichoke was not melted but LITERALLY COLD. The manger clearly stuck it in the microwave and did not apologize for the error. All he could say is "here we go, now it's warm". When entrees came, the steak and shrimp was LITERALLY COLD AGAIN! When we received our remake on the shrimp and steak, the steak was not cooked to temp at request and my friend wasted a whole plate of food due to the disgust we had with our food. Not once did the manager come out to apologize or help accommodate the error that he provided from coming to the kitchen. He was too busy laughing and on his airpod to acknowledge that he had served his guest cold food. The server was more apologetic and it wasn't her fault that the kitchen served terrible food. What is applebees going to do fix their issues from within? read more

Good service here at the bar, but overpriced and overrated food at this Fountain location. If food prices weren't so much on some menu items, and you had more deals, I'd be more inclined to tip your servers more. read more

Jerome, who was our waiter, took our order and then was more concerned about serving his mother and her friends as well as a young blonde girl at the table behind us. We received one refill of our drinks. Food was dry and steak was a flip flop. Manager was too busy to talk to us at our request. Sammy, was the only one concerned about us. read more

We are back!! Today was my lady's last day in the state and imagine our suprise when the person whk served us was our friend from school!!! ADIANA SALAZAR was the HIGHLIGHT of tonights meal and she made our experience so special. Once again THANK YOU APPLEBEE's read more

Applebee's Grill + Bar - American Near Me - Fountain, Colorado

Third time this year that someones meal at my table wasnt brought out. We we're given one meal after sitting two hours and every one else had already finished theirs. Today was definitely the last time I take family or friends to this location again. Do not recommend. Believe the reviews I wish I had. read more

This applebees is usually good to us when there's not that many people but today was different. There was a bigger party of atleast 15-20 which we acknowledged and still wanted to be seated and have dinner here. We waited to be sat around 15-20 mins. No biggie. Then once we got sat, waited about 10 mins until we saw our server kissing his girlfriend, i guess, and then proceeded to say "i'll be right with you guys" .. waited another 10-15 mins for nothing. Server never came to even take our drink order or anything. Very unprofessional and unfortunate. We walked to the next restaurant over which was IHOP and got great service.. in and out all within the hour. read more

This is my second time at this location & the customer service is always terrible. The restaurant wasn't even busy but it took a while to receive my food. Lastly, the food wasn't even appetizing. I asked for medium & I got a rare steak instead which was very hard to chew. The food was also cold when I got it. I will not be coming back to this location at all. read more

We order take outs frequently, but somehow it's most often a disappointment. Why? Because when take out, they give zero care. They know we won't complain as we're home, not in front of them. For example, I received a very subpar Asian salad. Supposed to be with fried chicken but I got grilled one (they do grilled too, but it's specified in the title/name. Also ordered a shark cocktail to go, because I love gummies shark. Well, there were none!!!! Such a rip off honestly!!! Beware of this place if you do take outs!!! read more

This Applebee's stands out by being very consistent and accurate with their orders - at least in my experience! Also, I had a issue with my banking app and had trouble paying, and the staff showed patience and grace with my issue. I will keep coming here and the excellent staff is a big part of it! read more

Hadn't gone in while so decided to try again.My daughter ordered the grilled cheese burger and Tomato soup. Soup came out cold and they just opened so it was very obvious the soup was from the day before.We asked them to warm it and they didn't give us fresh soup they just overheated the day old soup wayyy to much.It was to hot to eat.Staff was just straight up pulling a fast one on us.We asked for crayons for our Grandkids twice and never got them.Then we overheard the waitress telling other guest thet they were out of a lot of stuff.That day old soup just sealed the deal.WE WILL NEVER BE GOING BACK EVER.Who pays for day old food?This was a very bad reminder of why we hadn't gone in a while.1 STAR ALL DAY..WHAT A JOKE.WHEN THEY ARE TOLD THAT THEY ARE CLOSING NOT 1 PERSON WILL BE SURPRISED IT HAS BEEN CRAPPY FOR YEARS.OH WELL!!!! read more

We went in to order togo food and have a drink. Desteny at the bar WAS PHENOMENAL! Our drinks were out quick, food as well! Had all the extra we asked for! Would come back just to sit at the bar with her! read more

Applebee's Grill + Bar - American Near Me - Fountain, Colorado

Connie is amazing! On top of everything always making sure we had enough to drink and eat. Phenomenal service. Thank you Connie. Also you have to try the wanton sweet Asian chicken tacos. read more

I did an online carry-out order for $56.00. I arrived 30 minutes after placing the order and the staff made me wait for over 25 minutes until I finally was able to ask the status of my order. They checked and within seconds they had my order in hand, weird. the food were cold. I could bet my life savings that my food had been setting for over 25 minutes prior to giving it to me. Terrible service. Not recommended for carry-out. read more

The silverware is coated in some kind of white crap that doesn't come off no matter what you use to try to clean it. That is utterly disgusting. Obviously the dishwasher is broken. gross gross gross Their allergen menu has also suddenly become incomprehensible. I don't know what on earth made management decide the structure of that particular database but it is unreadable, unusable, and incomprehensible--and they lie because anything that gets fried in the same oil with wheat is also a gluten product and don't kid yourself otherwise. Anybody who eats something that was fried in the same oil as gluten is getting just as much gluten as if they were eating deep fat fried chicken or something similar. All of these restaurants need to stop labeling their french fries as gluten-free because it's a big fat lie that will make a lot of people very sick. read more

I know it's a chain, that's not the problem. My 8 year old just went to the bathroom, the urinal was closed off, the bathroom smelled so strongly he came out holding his nose and the toilet in the bathroom was full of pee. If my son comes out complaining that it is the grossest bathroom he has ever seen that's a problem! How low are your standards? It's sad when even a child can see that this is unacceptable. My son goes to public park bathrooms and has never came out so disgusted. Our table was clean but the little table side tablet device probably hasn't been cleaned since they got it. We are still in a pandemic, and you can't clean your restaurant? It's been probably over a year since I've been here and I'm definitely not coming back. I hope the health inspector takes a look at this place soon, so they can correct this. Someone gonna get sick from here. Finally got my food, steak was over cooked and I sent it back after about 5 mins they returned with the same steak that was cut in half from me and asked if it was better. I asked for medium rare the first time it was well, and not well because it was cooked to well but well because it had sat in a heat lamp for at least 10mins. the second time it was damn near rubber. The worst part is when that clown of an expeditor, took it back to the kitchen he asked me what temp is was supposed to be!!! The waiter was nice, clearly a nice guy he tried to make everything right as best he could but this is an issue that starts and ends with poor management. He was great, very apologetic and professional. read more

Applebee's Grill + Bar - Gross credit card machine, we haven't even touched it yet. It was so gross my kids pointed it out. - American Near Me - Fountain, Colorado

After the massive hike in prices from this place (2 for $20 is now 2 for $32) and the lack of any real upgrades in the menu I wasn't looking to ever come back. But after receiving a gift card I figured I'd go in for a meal. Took an hour for our food arrive and when it did it was cold. The waitress was very apologetic and nice to us. We could hear the manager screaming at the cooking staff and demanding that they seat more people even though no one was receiving their orders. read more

great experience every time my family and I go there! staff is always friendly and helpful. Just a fun place to be!

Applebee's grill & bar is a good place to get good food at an affordable price. They have happy hour specials and 2 for $20 deals! The food is pretty good and substantially sized. They have good dessert options. During my visit, there were many small things that could have enhanced the experience from the moment we got sat to the conclusion of the meal. As a foodie and someone who loves to dine, I do think the level of service could improve and be higher. The hostess wasn't really accommodating with my request to sit at a booth. I personally had to ask the busboy if we could clean a booth that was empty for us to sit. The waitress was nice but wasn't really engaged. The experience was pretty underwhelming. They were executing a COVID safety protocol that made me feel safe while dining. Overall, Applebee's in fountain is a casual dining experience that can get you solid food for a good price. I do suggest them for a random night or happy hour with friends! read more

Applebee's Grill + Bar - Apple Sizzlin' Caramel Apple Blondie Skillet - American Near Me - Fountain, Colorado

Let me just start by saying I grew up going to Applebees back home and always enjoyed most of their dishes. Unfortunately the Applebees in fountain, is nothing but terrible. I try and always acknowledge if a restaurant is short staffed but we've gone here a few times and every-time I leave here I say the same thing "I won't be coming back " this time I really mean it. The service was terrible , it's almost like we are a bother to come in. I didn't get asked if I wanted water while I waited. ( I totally understand when someone is short staffed ) but you also have to have some type of customer service . Secondly the beer was flat not to mention we waited to even get our beer, just for it to be flat... and 10 mins later be told they were totally out. No problem i ordered a different one. The food was mediocre, the double crunch wings were everything but that, my kids tenders didn't come with sauce. Like all in all I'm done coming here if you want to spend $80 on lunch take your money elsewhere. read more

Our sunday tradition after church is usually Chili's, but we wanted to give applebee's a try. I remember living on the West Coast that applebee's was such a pleasure, but now is a very upsetting letdown. The portions are half the size you receive at Chili's, and our bill was 30% more than we normally spend at Chili's. The children's macaroni and cheese tasted like a came out of a box from the dollar store across the parking lot. For the quality and quality of food, it was not worth the amount of money we paid. I will not be returning nor recommend Applebee's. read more

Decided to order online for our family of 5. The App would not let me give anything under a 12% tip. When we got home, my burger bun was super hard, the lettuce was wilted and black and there was no fries. Everyone's food was cold and gross. Needless to say, I am never ordering from here again. Costly lesson, but a learned one. read more

I walked into this Applebees and saw the sexiest server I have ever laid my eyes on, 9 months later I have a son. And the steak was amazing perfectly seasoned and cooked. All in all I got my protein and some great "service" if you catch my drift. Definitly recommend this Applebees above all others. read more

The food there is great alot if variety and the drinks and desserts are good as well see

I wish I could give them 0 stars but since one is as low as I can go, that's what they get. We placed an online order and were told that it would be ready at 4:29. my husband waited 45 minutes AFTER paying for the food. nobody checked in, nobody apologized for the wait, and when it was brought to someone's attention the employee gave attitude. applebees food ain't good enough for all that. we won't be giving Applebees in Fountain any more of our money read more

Great food, very clean, and the service was absolutely amazing! Everyone in the area should get the perfect margarita

Poor service. Top shelf Long Island didn't taste as it should & it seemed water down. Waitress spilled the drink on me. Worst experience and terrible service. read more

Extremely slow service. Took a while to be seated. The server that seated us, we could see her messing around at the bar, she even looked at us a few times. Our server said she had only been working for 3 days. She probably had jitters from that And I can understand that. My drink sat at the bar for 20 minutes and husband went and got it for me. It was watered down. We sat there for over an hour to get our food. It was not even busy or full. Food was good. It was hot and fresh. Our server didn't come to our table at all while we waited. Probably the worse service that we have ever gotten there. Saw the manager walking around doing what seemed like nothing. Never came to our table to apologize for the slow service. Saw her chatting up a storm with another table for a while, even when she was told that customers at the front wanted to speak to her. So many people walked out because no one was seating people. Hopefully they can get everything worked out and the service gets better. read more

Worst Applebees I've been to in all my years. My food was cold, poor service waited 20 mins for my beer, my waitress was hanging out talking to bartender and on phone outside. My family's food was cold and my child ordered a cheese pizza, had onions and a couple of mushrooms blended in it worst Applebees ever hands down, and I've been all over the United States. read more

The food is gone downhill. Where is Dries? Stay dry let's not even talk about customer service.

Who ever manages/own this place is beyond incompetent. Weeknight and you have 1 server and 1 bartender for the whole restaurant? 45minute wait to eat at Applebees, you and your hostess are complete and total morons. read more

I always have a great time here and the food is great, especially for the price. On the few occasions that something is wrong, Management has stepped in to take care of the problem. Only a 4/5 though because I have had a number of issues with curbside orders getting "forgotten on the counter" and cold by the time they are delivered to my car. Though as mentioned above, Managers have taken care of me and offered replacement meals when this happened. read more

Gave it one more chance just to be fair and no one wants to greet your customers. They will stand right in front of you but not even say hello. Both bartender and host today. Not friendly last time. Same issue, won't be back again. read more

This used to be the place to go for great service and awesome food. I waited 36 minutes on 27 August for an order of chicken tacos. The clerk did not offer me water. They said after 20 minutes they were baking it up and then 15 minutes later. I'm still waiting. Now they said they have to remake it because it was given out to some else by accident. No compensation. No apology. WTF? read more

The service at this Applebee's is ridiculous. Had to wait for a booth when we were the first ones in, had to wait 10 minutes to be seated, while someone who came in after us was seated. Once we got seated, waitress took forever to ask us what we wanted to drink, than came back immediately with our drinks but than took forever to get our order. Don't even want to speak to the manager on duty, he looks grumpy, and mean. We love Applebee's but this is the worst experience that we've had in a long with. Won't be coming back to this restaurant. read more

the food there is amazing and the emp are super kinda and nice! definitely a good environment I would like to be around :)

This restaurant location is normally on point. Went in on Tuesday and for the first time experienced the worst service. The young lady at the door offered to seat us at the bar top location. We sat there for 15 minutes, and no one acknowledged us. As I got up to leave I asked her if there was a waiter or waitress in that section. She stated oh, the bartender should of seen you. I said "I'm sure he did but he never came over." She said oh well. Not once did she offer to seat us somewhere else. SMH. Not sure what was up with the staff on that day. read more

I give them a 1 because it might have just been the cook tonight but I ordered a NO PINK cheeseburger for my kid and had it delivered and unfortunately it had pink but it wasn't just pink it was RAW! read more

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If I could give 0 stars i would. My wife and I came and had lunch here. Service was very slow waited almost 30 mins for drinks then never got any refills. Food we ordered the chicken wonton tacos and cheese bites for an app, main I got The 4 cheese mac with chicken and my wife got the steak sandwich. My mac was undercooked then wife barely got any meat on her sandwich. But the whole reason for the review is because WE GOT FOOD POISONING. I had to go to the ER it was so bad. read more