The worst place to eat in the state of Kansas! the steamed broccoli was so hard and awful it was like eating frozen broccoli the chicken was almost like dehydrated of some sort I wouldn't let me pet goldfish eat any of their crap amd the manager kayle was a complete waste of space I'd of been better of talking to the wall read more

Admittedly this is not a type of restaurant we'd go too often, one because it's not near where we live and two, it's not near where we live. We stopped off to get gas on our drive from Chitown to SF and as it was lunch time, we stopped off to get some food. There were a few restaurants/dining options but not wanting to overdose on fast food and have a sit down meal, this seemed like a good spot. Our waitress and hostess were both smiling and friendly which makes a remarkable difference to some places where they are downright gruffy. The food was par for the course, no Michelin stars but exactly what we wanted. Be careful of food coma if you have a long drive ahead!! read more

Every time that I have went to order their flamin' hot Cheeto cheese bites they have been out. They are so good! They're always out of them when I go to order. read more

Server was excellent -- effective and friendly. Two of the three meals were very good: Baby-back ribs and Oriental Salad. However, the Sirloin steak was awful. Hard to cut, hard to chew, full of gristle. Cooked medium rare as ordered, but basically inedible. read more

The service was slow. We had to ask for our salad after they brought our food. My fries seemed like they were sitting for a while. The only positive is that the manager comped the salad due to the delays read more

Whoa! Best Applebee's I've been to in years. Our server was attentive and friendly, actually, all of the employees were friendly. Very happy with the food. The lettuce was cold and the meat was warm. Couldn't ask for more. Great service and great food! read more

Sunday dinner, the place was moderately busy. Service was OK, but not good enough to get a refill on my tea. Food was marginal to acceptable. French Onion soup was a bit on the bland side. Grilled Chicken Ciabatta sandwich left a lot to be desired. The chicken was a bit over cooked but tasted OK, the Artichoke spread stuff had no taste. My father had the Salmon and it was burned on the bottom. His spinach veggi mix was disgusting. It looked like someone thawed out some frozen spinach and tossed it on the plate with some peas. I do know they were having some issues in the kitchen tonight. I walked by and heard someone getting after someone else for not doing something right. Lots of other places to eat if you are in a hurry passing through. I've been coming to this area for 18+ years. I would have done much better going across the street to Los Dos Oros Gold. Very good trad Mex food. read more

Racist, would set a table before us as they where white and we where Hispanic, we where here first. Just bad customer assistants.

Our Applebee's has closed in Oklahoma and I was a fan. We had great service and the burgers/spinach dip/onion rings were cooked to perfection. Why did I not give it all stars? There was a server (not ours, thankfully), that stood about 5 feet carrying on a conversation with another server rather loudly about her overdrawn checking account and that she did not know what to do about the fees. I thought this was rather inappropriate and we could easily hear her conversation. I made my way to the restroom and told the manager that she might want to take her personal business away from the customers. He was mortified and immediately remedied the situation. Let's just say that she would not be handling my check for the bill with this information so public that she was desperate. read more

After a long, arduous day of travel, I was incredibly hungry, exhausted and content to consume anything that even slightly resembled food. Then, Applebee's happened... This establishment is the essence of what is wrong with the food industry in the United States of America. My meal was clearly prepared in a microwave and even then, somehow was cold. Macaroni and Cheese seems like a food item that would generally be easy to not completely screw up; however, I was blown away by how unappetizing it truly was. The hygiene in this establishment was also atrocious and I will be genuinely surprised if I contract no food-borne illness after this experience. To summarize: Only eat here if you are truly desperate and out of options, and please seriously consider the Long John Silvers down the street... read more

Food is cold, always receive your main dish before appetizers. Took an hour and a half to bring the food. Forgot one of our meals. Didn't offer any discount for the terrible service. read more

This place has just gone downhill. The last few time we have gone here the service wasn't great and if we get to go food it's not right or just downright awful. Last time we were left sitting at our table waiting for drinks and eventually the check for long periods of time while we watched our waitress sit at the bar on her phone. We just ordered to go and I ordered our son chicken Mac and cheese and the Mac and cheese had NO chicken!! It's got a couple burnt pieces of bacon thrown on top with very little noodles and basically no sauce. read more

Applebee's Grill + Bar - American Near Me - Hays, Kansas

Paige, our waitress was utterly SUPERB! First, she found a hidden stash of Chivas Regal which made my evening (I had just run over a curb in getting to the restaurant and was still a little JUMPY!). Two double scotches, a nice batch of onion rings for an appetizer, the caprese mozzarella chicken for me and the three-cheese chicken cavatappi for my wife completed an excellent meal with excellent service. Doubt that we will ever be back through this location, but this visit was SPOT ON! read more

The atmosphere was amazing. Waiters and waitresses were friendly. They were helpful, but not too helpful. They had smiles on their faces, and knew the menu. Food arrived quickly, and was nice and hot when it arrived. The restaurant was taken care of, and was kept nice and organized. As soon as someone left, they were cleaning the table to make it clean. read more

The staff is very friendly and genuine. This location hires great people. Went here twice while I was in town and will definitely go again on future visits. The food is fantastic as well; I like healthy options and the menu has a good variety. read more

I love eating at Applebee's! I go here a lot with my friends. Service is typically fast for the number of people there. Even during busy hours, the waitress is attentive and even the manager will bring your food if there is a full house. There are endless options and everything I've had tastes amazing. The price is good for the quality and amount of food that you get. The atmosphere is friendly and inviting, the host even opens the doors for you when you are walking in. I definitely would recommend this to anyone looking for a good meal. read more

I dropped in this Applebees, I have not been to Applebees for several years. I am in Hays on business. I ordered take out, They had it ready to go in less then 10 min. Great services, yummy food. On my way out a waitress got ahead of me and opened the door with a great smile. I will be back, thank you for making the end of day better. read more

BEST APPLEBEE'S FOREVER. Traveling through Hays, sat at the bar and ate all the food. Bartender was amaze. I'm a big fan of all the Applebee's, but the one in Hays is legit. Ordered desert to go and by the time I got to the motel across the street the chocolate lava cake had some how gotten hotter and tastier. Listened to some classics like Seal's kissed by a rose and left feeling like my life actually amounted to something. All of the employees deserve a raise. Thank you. read more

Horrible experience there last night. We went there for a beer around 9 pm. Sara P. was our waitress. She has a HORRIBLE attitude. Crabby and downright rude. We asked for a manager and she refused to get us one. We were at the bar and she didn't belong there with that attitude. Our tab was $10.12 and I left her a $20 tip to help her change her attitude. I'll never go there again. read more

Well as usual, every time I walk into an Applebee's , I get overwhelmed by a nasty mold, old wet garbage smell and this one is no different. Front door was dirty, greasy and it gives a bad impression from the start came in for lunch, I sat at bar, and Lisa the bartender was an older lady with no customer service what so ever. Lisa, you need a new job! Employees eating in bar area, then running to serve food after licking her fingers? Gross!! Bathroom was disgusting, gave me thoughts of Texas and Oklahoma. I'm writing off Applebee's all together. Same across many states. read more

So bad, there is a Wendy's next door and if your thinking ah let's sit down and have a meal instead of fast food just don't. Servers are nice but food is trash read more

Stopped here heading west. Servers were friendly, although a little unprofessional. Ordered some nachos which were pretty bad -- had to ask for some salsa to put on them after the fact because they were so dry and hardly had anything on them. Mostly just a pile of chips with some cabbage and pork. Still, the place was clean enough and I'm sure some of their other food is better (?). read more

I stopped in Hays for the night on the 4th of July and went to Applebee's. Even though the parking lot was packed I was able to get a seat at the bar right away. Granted, it was not clean. . . but the place was swamped. Before I was even asked what I wanted to drink I was greeted with a manager going on about how he hated his job and that he had been there since 10 a.m. And the bartender, who was swamped, was going on about how she wished it was 9 pm (it was 7:45) and then I got to hear her tell a waiter about some "asshole" who yelled at her. . .and I'm still waiting to be asked what I want to drink. I finally was able to tell her. . . and then a little later I ordered a quesadilla and another margarita. Well, I waited and waited for the margarita and I never got it. . . so I asked her if I could get it. She bluntly told me she had heard me earlier. My food came. . .I ate one part of my quesadilla, wrapped the rest up, and left. Such a horrible experience. read more

Poor service, under cooked food, and simple requests that can't be made. Not to mention my server let me in a tip that has just ruined Applebee's for me forever. I asked for no red peppers on my dish and he told me they couldn't do it because it comes prepackaged... Umm what? I might as well go over to Walmart across the way and go get a prepackaged freezer meal and take it home. However I'm not surprised because there veggies are never crunchy anyways so I'm assuming that they are frozen too. Also two times I have had undercooked burgers from here. Once, they middle was still frozen. Are you serious? I would not recommend going here. Try something local or what's left of local. If you are passing through, go to Gellas! It's like the 8th wonder of Kansas lol. read more

We used to be able to count on Applebee's for decent salads (on road trips). It has been, admittedly a long time since we stopped in due to the wide-- and expanding-- opportunities for better cuisine. Today, though, we thought why not? After all, they used to have a good selection of salads. Unfortunately, we learned just how far south Applebee's has gone. The salad was, quite possibly, the worst salad we've had anywhere. Maybe it would have been better if the default wasn't to drench it with dressing was better (the balsamic vinegar tasted like lemons, which is quite a feat in itself) and the salad was not drenched. Makes me wonder what the people at the Hay's location have against veggies? Also made us wonder why iceberg lettuce is synonymous with mixed greens? Especially since iceberg is mostly white? On the bright side we learned something! Namely, to never never waste time or dime stopping at Applebee's again. Ew. read more

The people were very polite but the service was not as good. My food was good but some was over cooked, it took 30 minutes for a small dessert. read more

3 for food, but great service bumps this place to 4. Good mix and match options on the menu.

This is the worst Applebee's I have been visit. The service was bad. The waitress gave the check in the middle of our lunch (worst than Chinese restaurant, at least they gave when we doing our dessert). She came back after few minutes, asking if the check ready for her (really??? Not even ask if we want dessert). Again, we were not even done eating!!!! read more

Ordered take out food here on a Friday night since it was PACKED. Food was great as was the customer service. Will come here again. read more

Applebee's Grill + Bar - Grilled Chicken Caesar Salad - American Near Me - Hays, Kansas

I am appalled at all the negative ratings for this very fine, affordable restaurant. My husband and I had lunch here last Thursday (9/10/2015) and were greeted immediately and pleasantly by two of the female wait staff. We were seated immediately by a window and our appetizer came out in a very timely manner. We ordered off the 2 for 1 menu and were completely satisfied with our meals. Our server, Andria, was terrific, friendly and efficient. She came by to see if we needed/wanted anything more several times. My husband had the steak and she suggested he cut into it to be certain it was medium as he'd ordered. I had the chicken, shrimp, mushroom combo and we both agreed they were delicious, hot and fresh. Also, the manager, Tony, came by to check on us, and other patrons. All in all, a very professional establishment. We will be back whenever we visit Hays again. read more

The Service was WONDERFUL. Driving though from Denver and had dinner here. The food wasn't that great actually, that's why I gave it 3 stars. But the servers were wonderful, and the place was clean and inviting. They even have the greater open the door for you. I would recommend if the food was better. read more

Tried a new meal that we enjoyed. Caprese chicken with tomato slices, mozzarella cheese, balsamic reduction. Had roasted potatoes under everything which was different but enjoyable. Would order again. Super accommodating staff. Parking lot was full but we were seated right away. Good stuff! read more

Excellent food. Terrible is the stupid Presto machine. What ever happened to good service? Wont ever go to another Applebees. Also manager is a total a.. read more

We must have visited on a very confusing day. The wait staff seemed unsure of even the simplest of task starting with the hostess that seated us. Everyone was nice enough but the experience was not the best. I had to ask for a new salad since my first offering was mainly brown chunks of white something. Then our bill was incorrect and it took a while to get it straightened out. Giving them the benefit of the doubt, I believe they are training new wait staff and may be training kitchen staff also read more

Is always a good place to dine, draws alot of interstate traffic. Recently remodeled.

Arrogant, obnoxious staff make this restaurant unpleasant. It is unfortunate because it is the only decent chain, besides ihop in this town. I went with friends and tried to order my usual menu items and they had changed them. The food was not up to regular Applebee's standards (and I have eaten in this chain in five states), when pointing this out to staff they were insolent to the point where my colleagues (there were four of us on a business dinner) decided not to go there again. I like a chain if they are consistent with their food and have decent service (they do not even have to be great, just average), but this killed it for me. The manager was ineffective and had to be called twice and it took half an hour to get him to come out of his office (after staff tried to use another waitstaff and say they were the manager). Strange and unpleasant experience. read more

Great I-70 stop in Hayes Kansas. Eric the bartender was great. Ribs and steak salad were perfect.

We just decided to go eat on a whim. Thought about old Chicago. But remembers how terrible it was last time. So we chose Applebee's. Best service best food in a long time. The waitress was the best. read more

Burger was good and wait staff was nice. Manager flakey and salmon horrible. Dry and side with asparagus was not recognizible read more

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Food was good but service was slow, our plates looked like the food server and almost dropped them as stuff was all disheveled on our plates, and the server didn't know what a kids sundae was. We stopped here while traveling and I imagine they stay in business because there is nothing else in Hays. It's not because of the service! read more