Terrible service! We won't be going back ever! The food was ok, but the server was very lacking on manners and attentiveness.

A month ago at Applebee's in Hemet, our waiter (David G.) He was discriminative towards my family and I (we being latino). Is no the firts time he do that to us he server us before and always is the same history so i decided to do this review ... was a white family in the booth next to us. He was polite and giving good service , but when it came to us he would wait a long time to get our drinks and bring a orders to us. David's attitude was always in a rush, when we were ordering our food he would tell us that they resturant didn't have this or that item yet the white family had order a few of the same items after us. this waiter wouldn't even bring me a high chair for my nephew saying there is no room for it. Also my son ask for refill he say no to him i'm sorry but the restaurants floor plan was already laid out for them to be used. we had a talk with his manager about his service and seen the manager talking to him about it and david just laugh it off. Being in the service industry myself I have never acted like that in all my time working because I know that my tips depend on the great service I give. I never do that but I didn't leave any tip to him I leave 20 dlls tip to the hoostes he was really nice with us! I'll not go back if that waiter is there! Horrible service.. I had other waiters there nice but that night he was the only one on the floor ! read more

ehhh.... the waiters are all trying to push the talapia on you, makes you wonder if they bought too much of it. food is so so.. beer tastes watered down. read more

Went here for dinner with my family. Service was horrible!! Seems the staff was more interested in standing around talking to each other rather than paying attention to the customers. Our waitress was very unprofessional! And the food was horrible. For our appetizer we had the chips with spinach and artichoke dip, and the chips were SOAKED in grease. My three cheese chicken penne was very bland and I was unable to find any cheese on it. My family and I will not be returning. read more

I have been to this restaurant three times and, each time, there wasn't a host to greet us and we ended up having to wait ten minutes or more to be seated (there wasn't even anyone ahead of us to wait behind!). The servers are not very friendly (almost as if there's tension in the air) and you can tell that they just want you in and out. read more

service was fast for lunch , food was hot and fresh, waitress was attentive and kept our drinks full

This was a bad experience. Starting with the dirty/spotted cushions in the "wait area". Here is my problems; 1 I wanted their chips, no salsa (they offer). I prefer guacamole. Not avail. 2 Drinks were slow in arrival 3. Our order of 1 Med steak, was near well on one end, just slightly better on the other. 4. My won-ton dish that included shrimp, served over rice, NO flavor. The shrimp had been steamed. No seasoning, flavoring infused. It was as if the ingredients were layered on some rice. No sauce, dry, salt. I asked my partner to taste & tell me what is the 1st flavor that he taste. His reply, was, there is none. Bingo. We sat for a while, and my partner gave up, & ate. I brought mine home to "fix". 5. The dinner was delivered by someone other than our waiter. Our waiter never came by, until after we were done. 6. My partner advised him of how inattentive he had been. And I, of the complaints re: the food. 7. Nothing...Never again. read more

Went today with my teenage daughter. There was a trashy, foul mouth talking woman sitting behind us and not one person said anything to her. I politely asked to lower her voice and she lost her temper resulting in me losing mine a little bit. After I said my piece she kept on with her loud, crude mouth now directed at me. My crying and shaking teenager got up and asked a server for our bill and a box for the food that had arrived 5 minutes prior. Our food was good and our waiter David was amazing!! However management and staff need to be trained on how to handle customers that are rude and obviously disturbing other patrons in my opinion. The fact that my kid had to ask someone to intervene is terrible. This horrible woman was also throwing back drinks like they were water and wouldn't shut up about happy hour. I paid for our uneaten and boxed up meals and left. This is only the 4th or 5th time going to this Applebee's since it opened. I most definitely will not ever be eating good there in this neighborhood. read more

review of Applebee's in Hemit California four stars once again a great meal for My dad the vet . It's not my cup tea but I do like the movie hall pass they do make reference to Applebee's in it so I'm here and I'm with my dad who's enjoy the free double crunch dinner because he's a veteran services good little slow but overall very attentive a nice. read more

Applebee's Grill + Bar - Continuing the free food train with grandpa the vet . - American Near Me - Hemet, California

See all

I had a chicken dinner that was on special that day. Holy mother of ..... It was horrid. It was one of those things where you take a bite then let it fall quickly out of your mouth. Experiencing emotions raging from Surprise, Disgust and Horror. My son said you're being picky. Then he took a bite and his face was hysterical. While spitting repeatedly into a napkin he called the waitress over. She apologized and the manager came over and took my plate to the back. The manager came back and said she was so sorry that was terrible and made the chef prepare a new plate (guess she tasted the other chicken breast we hadn't touched on the plate) but when the new order came it was just as bad. Still I paid for it, boxed up the dinner and took it home, I was going to freeze it and send it off to the FDA to have it analyzed because I don't know what that was but it didn't taste like chicken. It was a cross between some type of waxed display food and pressed .......something. Got on the FDA website and it was too much of a hassle but I wish I had instead of tossing it in the trash. I really would like to know exactly what that was. What is odd is that my son had a chicken sandwich which he said was great. But we both agreed whatever was on my plate was. 1. not edible 2. not chicken read more

Well I can say this Applebees is so much better then the one in Beaumont. Love to go to applebee. Spur of the moment, don't matter always have seating. Pretty fast at getting your food to you. Never had a meal I didn't like. The people are all friendly. Good place to go, even if your on a budget. Love to 2 for $20 read more

Jason and Velma are amazing bartenders. We spent a few hours In there just laughing and joking and completely enjoying watching them work and interact with their customers. They have great attitudes and good camaraderie with patrons! Great experience. read more

Interesting start, 20 plus open tables and we are told we will have a five minute wait. We were at a table in four minutes. Shannon was a great waitress! We had the 2 for 20 with the burger. A great burger indeed. read more

Came in today the bartender (Kori? )was anazing very polite n friendly . I ordered fish m chips they were ok. Good customer service we'll continue yo be back. read more

Very poor service-waited too long for order to be taken-salad brought with meal instead of before-had to ask hostess where our food was-made excuses for waitress-manager walked through twice avoiding our table both times-good food doesn't make up for poor service-think I will stick with Polly's. read more

Cliff the manager and Kylie were awesome. Great please to be late great people clean good food

Too tired to go out - we worked all day moving stuff so, we called in for take out - the 2 for $20.00 - I ordered the 7 oz steak and sister ordered the chicken penne pasta. The steak was IMO not restaurant grade - the flavor was excellent and the medium rare was exactly what I wanted - pink through-out. The garlic potatoes - a lump of clay and the veggies were over cooked in water. Now for the bad review - sister said if she wanted something this dry she would have ordered toast. No sauce at all and the pasta was gummy. No, I would not recommend take out - at least sitting down we could have spoken with the server and maybe experienced better food. read more

Applebee's in Hemet is one of the worst restaurants I have ever been to! Lousy service, way too noisy and their food is terrible! Our appetizers were cold .Our stake was so tough we could barely get a knife through it. that will be the last time I will ever go there again read more

I have enjoyed many visits to the Hemet Applebee's. While the food is typical chain restaurant food, it is good and the portions are large. I have never had bad service; the wait staff is always attentive, friendly and courteous. I have only gone during the busy lunch time once and did have a little wait but since I usually go to lunch between 2:00 and 4:00 p.m, it is never too busy. I even took my 7-year old granddaughter once and the server was just as nice to her as they always are to me which is rare - usually kids kind of get overlooked. The drinks are very good as are the desserts. There are very few places in Hemet I go to eat but Applebee's is my favorite. read more

1st time here at Applebees in hemet, ca...our server is not fit to be a server our food took 45min to get our food...horrible service never again will I come here. read more

If there was a zero option I would chose it. Went to this place for dinner with my daughter and grandson and the services was awful. I'm using awful as a polite choice of wording. First when we arrive the hostess says she will be with us and then we get ignored by the male hostess and her until another couple comes in and the male hostess almost seats them before us. Right before he seats them he looks at us only because my daughter is starring at him like what the hell dude. At that point the female hostess comes up and states she has a booth in the bar ready and my daughter tells her she does not want to take her 11month old son to the bar, and I mention no one wants to see a baby in the bar. Oh and she has the nerve to give my daughter attitude when she says no to taking her son into the bar to sit. WE then tell her there are plenty of open booths to sit at and the hostess then make up some excuse as to why we cannot be seated in there. We finally get seated and our server comes and takes our drink order. My daughter got her lemonade beverage before my draft beer (which I wait over 20 mins for). Then he comes and takes our order. Now we arrived at 9pm and we left at 10pm. By 9:43 pm we asked a different employee where our food was. By the way I ordered a salad and my daughter got two appetizers. The people on either side of us got their meals while we were still waiting for our simple orders. When our waiter walked by he noticed us sitting there with no food and then asked us if there was something wrong. Well of course there was!!!! He then proceeds to ask us what we ordered again. So I thought that in order to be a good waiter you should remember what our tables ordered right. Well this man sucked at it. We told him that we wanted a manager, and ten minutes later she shows up. We try to tell her what happened and all she did was cut us off and says yeah I know I heard. Im putting a rush on your food. At this point my daughter says lets leave. So we get up and walk out before getting our orders. I had a feeling that those meals were not going to be safe to eat. Oh and no one even noticed that we got up and left. We even walked right passed our waiter too. After returning home we emailed their cooperate office and the email never even went thru. Never eating at Applebee's ever again. read more

WE WAITED IN line for over 40 minutes today to celebrate mother's day. After the long wait, not only did they sit us right next to the bar, on pub tables, with my underage child, and my old parents who couldn't even get on the chairs... But going even beyond that, we were extremely disappointed at the quality and portions of food. we had to send our entrees back, because not only were the steaks half the size of our palm, for "LARGE HOUSE SIRLOIN" (YEAH, RIGHT) but they came with half scoop of mashed potatoes, 2 broccoli florets, 2 baby carrots, and 3 squash slices. The salmon was a skinny strip of something the size of a polish hot dog. Immediately we returned it without even tasting it. In all of our years of dinging out, we have never seen fish stick size salmon served at a restaurant for $15, and tiny tiny tiny steaks for $18 Needles to say, our mother's day was ruined, 3 hours of our lives wasted, and the worst dining experience of our lives. We will never ever go back to an applebees restaurant, in any city or state, and we will make sure to share our terrible experience with all our friends and family, so we can spare them a most disappointing experience. The only positive was that the service of our waitress, ANGIE G , was very fast and friendly. But since fast and friendly service doesn't fill your stomach, we left hungry and came home to have a BBQ instead read more

Service is always slow here but it's probably due to low staff. They have some pretty nice waiters that are very interactive with their customers, but when it comes to delivering the food, they do run on the slower side. read more

Went in on Friday we were seated right away our order took half an hour and it was 2 of us we downed our drinks by that time when our food was out which was spicy and we needed a refill which did not come for another 20,minutes from a different waiter we were only ten minutes into our meal when an old waitress comes over to ask if I want it a box and 2 more minutes our waitress comes to leave the check they were in a rush to get us out and it was obvious since it got bussy and we were there for such a long time waiting for our food bad service like never before read more

Had dinner tonight at our local Applebees in Hemet California. Applebees has done a lot to update their menu. Service was fair, however the food left a lot to be desired. My wife had the chicken and portabella mushroom with onions. The chickens and mushrooms were nice, however the onions we're basically raw, but the sauce was good. I had a half rack of ribs, I'm not too sure what kind of ribs. They must have found the skinniest pig in California. Applebee's needs to work on the quality of their product they put out. read more

Went here and we order a margarita the perfect margarita the glass was sticky wet and the look of it was horrible it looked nothing like the picture salt all over the whole cup it was really bad we asked the waitress to change the cup thinking we would get our drinks back with a better presentation but that did not change anything she brought it back the same way I wouldn't have even thought she changed the cup . As of out food it was good besides when they gave us our wings they only have us 1.5 pieces of celery . Prices not bad. Margarita was good but just super sloppy and presentation is supposed to be everything . read more

When the loudest person in the place is the bartender - there is a problem. When the manager greets people at the front door while picking his teeth - there is a problem. When 50+ year old couple are drunk at the bar and fondling each other - there is a problem. When the menus are gritty, the table is sticky - there is a problem. Couldn't bring myself to check out the bathrooms. Pleasant staff, decent food, no wow factor AND COULD SOMEONE TELL THE BARTENDER TO SHUT UP FOR 30 SECONDS!!!!! read more

come here maybe 5x a year. never had a problem with speed or order being wrong. in line with other Applebee's I've been to.