I and my coworkers and friends frequent this Applebee's (where else u gonna go in Hobbs). Though we've had a few less than great visits we generally have a good time, enjoy the food and the service has been remarkable as of late. Management and staff recognize us and greet us on arrival and take care of us throughout our visit. read more

worse service I have ever seen, nothing but pure laziness, The GM would also talk to her friends but not escort people to thier tables so they left. Been there twice will not be back read more

Never had a bad experience all the times we've gone here but I'm never there later than 7pm. We're always taking advantage of the happy hour or the 2 for 20 deals read more

Applebees in Hobbs is a good place to stop and grab a good meal at a decent price. If you just want to kick back and relax a little bit you cannot go wrong with the "perfect margarita"! read more

If I could give a half star I would. This is the worst Applebee's ever. If I were the CEO I would either shut it down or fire the entire worthless staff. The place was DEAD and the waitresses just let people coming in the door stand there for minutes on end while they played gossip queen behind the bar. The food was terrible and all I had was a salad. How the hell do you mess up a salad?! I had the Asian chicken salad and there were more noodles and nuts than lettuce. I hope I am never back in Hobbs but if I am I won't be spending my money here. read more

It's the birthday place in Hobbs, I guess. Because every half hour, I would hear the staff singing the birthday song. I guess it's a good place to grab some alcohol, especially there's not a lot of nice bars in Hobbs. My dad and my boyfriend got beers, and I had a chocolate mudslide. The mudslide is good, but I think I'm gonna have a heart attack from it. It's a good place to watch sports while drinking since they have TV all over the place showing sports. The service is just okay. The food is just okay. I guess I'll come back here again because there's not a lot of decent places to eat out in Hobbs. read more

I got the fish and chips, it was good. The ketchup was a little to tomatoie. But it was yummy and all. The waitress were hot and all so that was a plus... read more

It's clear that if you're looking for any vegan options that aren't 1 of the few salads offered this isn't the place to spend your money. Don't bother asking for information about vegan options because vegans, might as well be aliens. According to the menu you can substitute a veggie patty on any burger, I can not say this is true. The burger I ordered came without any of the specialty ingredients, as advertised in the menu. The patty was a slightly crispy outside, tasteless, mushy textured veggie patty as most all of them are. The staff was really friendly though and our waitress was stellar at timely refills and accommodating us. I really hope they update with the times and add the Impossible Burger to their menu, all of my meat eaters love it just as much as my vegans. I'm not vegan myself but do opt for vegan when I can. read more

I don't understand the low ratings. Food was great. Service was great. Resturant was clean. We would return.

Sometimes you just want to walk out. My step-daughter generously paid the ticket but it was a shame. She wasted her hard earned money on cold food that took over 2 hrs. to be served. Honestly, I don't think it was the waiter's fault. The kitchen on the other hand was probably a different story. Pass by this Applebee's !!! (I had to add at least one star to post a review; it actually deserves no (zero) stars.) read more

Absolutely the worse Applebee's I have been to ever. Service the first night was just ok. My second visit it was horrible. If you are in Hobbs I suggest staying far away from here. read more

Followed a couple into Applebee's in Hobbs, they were seated immediately . The hostess told us give her a minute , we she come back she said their was only one waiter and wound have to wait! They were 4 tables with people at them and maybe 6 at bar we asked if we could eat at bar and was told no waiter!!! Do I asked do we need to leave and go somewhere else? "If you want too!" Applebee's just lost pretty Good customer over that stupid ass remarks! Service and management is Terrible don't know about food!! read more

Food is about like any other Applebees but as far as service and the waitstaff. Def a I don't usually complain but this was ridiculous, I love karaoke as much as everyone else. They setup everything directly behind me (speakers ect.) no big deal. But when they started there was no warning, or heads up whatso ever, Again not a big deal. When everything started the speaker was blaring in my ear, pointed directly at my head so I turned it (away from my head literally 2 inches) again I love the idea, love karaoke so there was no rude or disrespectful actions made by me. Right after I did that the lady running the karaoke event turned the speaker back rudely said don't touch my shit and glared at me as she returned to the front of the bar. I asked the waitstaff what I could do and she said nothing laughed with the karaoke host and explained how they could do nothing. I don't review very often but when it comes to customer satisfaction, as a salesman, I believe something should have and could have been done to resolve this issue. Myself nor my company will be returning. read more

This was likely the worst experience I have had at a "sit-down" restaurant. We waited 1:30 for food. We didn't get our appetizer until we got our food. Four out of six of us had completely cold food. Our waitress blamed the kitchen for not bringing our food out. Only after pointing all of this out several times were we able to get a $20 off of a $60 ticket. This place gives the entire chain a black eye and I'm not sure I'll ever go back to Applebee's. read more

AGAIN I give this place a chance and they screw it up. This time I order car side to go and I sit there for 30 minutes with three workers walking right past me not saying a word. the customer service sucks and every time I order something they always screwed up. read more

Ordered online for pickup...steak was medium..supposed to be medium rare and full of fat and gristle. All the food we ordered was lukewarm. Won't waste my time or money again foing there...there are better chain restaraunts that do a much better job in Hobbs. read more

My husband and I enjoy applebee's more than any other place in Hobbs, NM. It really depends on who you get as a server. We have had 2 good experiences out of 5 total. Most of the time the servers dont realize you are even there. Once took 45 minutes to and hour to get our drinks... Then the server denied us extra sauce or cheese on anything even though we would pay extra. The food is decent though. read more

MUSIC IT TOO LOUD. it makes for huge distraction and conversation disruptive. This is chronic issue here as we eat regularly. Food and service is not issue. Nothing to write home about but isn't bad. Just tone the music down. read more

The chicken salad with cornbread croutons was scrumptious (according to my wife). Sirloin with shrimp was my choice and it was really exceptional. Top it off with efficient and pleasant service and it was a great lunch! read more

Very very disappointing I went with my best friend and her little sister. This rating is good for what I would call a real piece of work I actually worked at an Applebee's this restaurant is not following the protocol required. Actual I would rate this restaurant at an even zero. Walked in the door place was clean but host was texting on her phone and failed to greet me. This is required by the company since I was a host I should know. Second server was excellent but did not present our menus properly this is not as bad so I could easily overlook this simple mistake. So to start we got mozzarella sticks fairly simple and yet so yummy. My friend ordered the boneless chicken basket the small size, her sister ordered a salad which was more massive then I remember when I worked at my location, and I ordered the parmesan steak with shrimp with fresh vegetables and mashed potatoes. Other entree at my table came before mine and when my meal came out I wanted to break a streak of horrible chefs that can't cook a steak well now I am 7 consecutives chefs in a row with horrible steak. I ordered medium a little bit of pink this thing was dancing on my plate. I sent it back. Now it comes out medium well. I sent it back a 2nd time again it came out rare and they charged me for an extra steak. I complained to the manager and his dumbfound response was " I heard you had a problem" Yeah well obviously I sent my steak back at least twice and now you are going to charge me for it when I have witnesses that I ordered medium. " well let me see what I can do" he was a coward and never returned to see if I was satisfied disappointing this manager sent out the waiter which I gave her a tip because this was a lack of consideration in the kitchen and fail at management. I was a restaurant supervisor I loved how if I faid to do this I would have a long chat with my upper level managers. Guest pay your damn salary appreciate them or find a new job. read more

Sat at table in half empty restaurant for 20 minutes at dinner time without being acknowledged. No drink, nothing. Asked host to check on waiter. Waiter arrives 5 minutes later without an apology and zero energy. Thinking about walking out on my order. read more

Food was ok. Service was poor. Say at the bar with an empty drink so long I just asked for the check. Bartender wasn't really about customer service. read more

The worst customer service I have ever experienced. To make matters worse the management backs up and reinforces the poor customer service. I will not spend another dollar at this Applebee's. read more

This restaurant would be good but the poor servers have horrible management!!!!!!!!!!!!!!!!! I asked to speak to a manager several times and was told he was at the bank. I believe his name was Gus, who leaves their store for hours at a time???!?!My lunch break was over an hour, and he still had not returned. I do not feel like that is a very professional atmosphere. I will not be going back!!! read more

The worst experience at an Applebee's. If you are ordering to go make sure to double check your order. The gave us the wrong order, which didn't get noticed until we were back at our room. They had charged us for what we had originally ordered. Went back to get what they should have given us the first time. No compensation was offered for the travel time and inconvenience. I think I will be boycotting the Applebee's establishments everywhere after this. read more

2nd consecutive time an online order wasn't ready at the appointed pickup time. There won't be a 3rd time. Fool me once, shame on you. Fool me twice, shame on me. read more

Applebee's is about average. There is a wait most weekends and sometimes it can be a long time. The food and service is not consistent. They seem to have a big turn over with staff and every time I go in I have someone in training or just out of training. They often seem overwhelmed. The food is okay most the time but varies greatly. I don't think they do a lot of the cooking in house and things come partially premade. They seem to run out of things a lot as well. On weekend nights, I have seen people get really intoxicated so I go early. read more

Hostess was ok so was waiter. Food however really bad. My husband's chicken was cold and the rice undercooked. He returned it and ordered the oriental salad the same as me. Waited another 15 minutes for that. We've had that salad in many other Applebee's restaurants. These were skimpy, with hardly any lettuce. It seemed they gave us a 2 day old salad bag. Then the waiter made a mistake with our bill so we had to wait for that to be corrected. A short lunch turned into a long one. The manager never came to offer compensation for my husbands wait only apologized for the food being cold so we didn't even bother to complain about the salad. This Applebee's needs to step up and give better quality food and service!! read more

Worst Applebee's ever! My husband and I went there during our lunch break to enjoy a nice 2 for $20 meal, but were not able to. We were seated by the hostess in the bar area and waited for about 5 minutes. After the 5 minutes, 2 girls with a toddler came in and were seated at a booth adjacent to our table. The server happily approached their booth and commented to the hostess that it was her sister. She took their drink order and chatted with them for a bit. We just looked on... After serving their beers and taking their meal order, another 8 minutes passed and still not even an "I'll be right with you" for us. By now, the hostess sat another person at a booth in the same area. After about 2 minutes, the same server approached the new guest and took her drink order. We sat there for 15 minutes, even asked the hostess to let our server know we were still waiting to place our order and still not even eye contact by the server. The manager looked on from the other side of the bar and never approached us either. Apparently we are invisible when we walk into the Hobbs, NM Applebee's. Needless to say after waiting 15 minutes we walked out even hungrier and extremely upset. The worst part is that the restaurant was not even busy. On the other hand, if we had managed to put in an order, we probably wouldn't have gotten the correct order as it is customary there... read more