food was okay. service was TERRIBLE. waited for 30 minutes just for appetizers. server was rude and disrespectful.

Foods is always on par. But their service is reliably lazy/uncaring/unprofessional. Left after appetizers.

Great service and really enjoyed the new grilled cheese burger! I went with one of my good friends and we had a great time. The waiter was really nice, filled out drinks up promptly and got everything we asked for. Definitely will be back! read more

Excellent service and our food was delicious! As soon as we sat down our waitress greeted us and took our order. We were in and out in less an hour. read more

The food was excellent. The drinks and service were fabulous. The new Bacardi Buckets and Smoky Watermelon Margarita were great.

Dont freaking bother to go through the doors. Service sucks. The bar should be shut down. First we ordered Bloody Marys.....not available, then we ordered Mahoto....not available, next we tried Corona light....not available. Ok do you have cokes. We finally after 10 minutes got cokes. We ordered spinach dip....they brought out fried cheese sticks. Sent them back...not what we ordered. Then we tried to order 3 simple off the menu dinners.....server could not even take a simple order. We ask for the bill for the cokes. And walked out! We never got the appetizer! Again this place sucks. Meanwhile next door at the steakhouse people are lined up around the building waiting for tables? read more

Food was literally the best I have had in a very long time and the mozzarella sticks were bomb like literally the best I have had server was great and we will definitely be back!!!! It was clean like so clean !!!! I'm a very picky person it was amazing Jessica (tiny) is literally the best!!!! Like I can't express how good she was !!! read more

Worst service I've ever had. Do not go. We were there one hour and 30 minutes and never got nothing but drinks.

Was not the best place to have lunch. I came here during the "lunch rush" a total of 6 people were in the whole building. it took far too long to be seated. Once i was seated I felt ignored only having the waitress visit the table twice. During the hour I was here. No one was rude or anything but just the over all experience was not a pleasant one. It's obviously that the restaurant is hemorrhaging money and they need to close it down. read more

Bad service! It is never ok for a waitress to basically tell a customer their complaint is not valid! My fries were lukewarm and she tells me, welll noooo, they were hot when I bought them out! Clearly they weren't...I don't like to send food back because they get so offended by it. At this point I know it's not safe to eat anything she brings to me because more than likely it's been compromised. So no thank you! I wasted $30 and left hungry. I will never go back to the Monroe GA location. Rude people suck! Do better! read more

Please save yourself the torture of coming to this establishment. we had the dishonor of having "Kiyah" as a server if that was even her actual name im not sure. Attitude was disgusting, and her service was worse from the intial greeting. multiple items were wrong and she continously and obviously rolled her eyes and smacked her teeth. I thought me and my family were being pranked. i have never had a worse experience. Management could care less about our concerns. read more

Applebee's has really stepped up lately, there food and service has been awesome. Keep it up. Food been great, service has been great.

Our server was really nice and didn't have to wait for our food to long. She made sure our drinks were always filled which I appreciate so much. read more

Applebee's Grill + Bar - American Near Me - Monroe, Georgia

The service is horrible. Also, the "we will text you when your table is ready" does not work. Blessing in disguise. read more

I always eat here for lunch. My food is always hot and the bartender at lunch offers good service. Thank you.

We live in Monroe and we have tried 3 times giving this location a chance. Tonight was that last chance. We will gladly drive the extra few miles to Loganville's location to get better service. As we were leaving there was a girl outside that even made the comment she only goes there for the bar because the rest is not great. read more

Wow.... Me and a buddy went to watch NCAA tourney. Evidently there is a corporate policy they can't turn the tv on until the sporting event has started. That's what was told to us by our bartender. So we asked her to change the channel once the games started. After changing the channel for the third game she said..... "sometimes it's just not worth it". If I told my customers anything remotely close to that I would be fired. What a joke. read more

Funny how some people are truly willing to work in this establishment and others are not. Especially the red Curly haired kid that was asked numerous times by his coworkers to help, but I guess felt he was better than that. Poor example of authority and work ethic. I will drive to Loganville next time for sure! read more

Hey everyone, Im here again at another place. Applebees at best is hit or miss. The franchise in Monroe Ga is about the same as all the rest with the exception of the bar area. Missie is one of the best in the industry.This is what sets this particular Applebees apart from all the rest. Lets be honist, Applebees is not really cooking. You need to have people skills when you dont have cooking talent. I would invite you to a warm and friendly environment made possible by a majority of the wait staff at this location. Now for the food... Like I said hit or miss..what do you expect? It is never bad but its just not great. BTW im very spoiled as I have been privileged to many of Atlanta's best resturants. There is no shame in a 4 star for this location. Made excellent by missie and the others on staff. Thank you Monroe Applebees!! read more

Applebee's Grill + Bar - Missie hard at work. Monroe Applebees come say hello - American Near Me - Monroe, Georgia

This is the worst yet. Sat here 25 mins and then was asked to split into two tables. Only 2 small kids with us. Seriously. A lot of trouble getting people seated. read more

This place is up and down. Sometimes it's great and sometimes it's borderline. Service was great tonight with Keyah. Food and drink was not up to par. A lot of problem tonight is managers issues. Manager not following up with employees doing job properly. Salt was stuck in the bottom of shaker. Frozen drink not blended enough. Chicken over cooked on salad. read more

If I could give it a zero I would. We met friends here for a late night bite when they came through town- not much in options open in Monroe after 9p. Worst service, and the food might as well have come out of frozen food bags. I will take them to Huddle or Waffle House before ever coming back. Seriously - as a chain the standard is sinking into oblivion. read more

I won't be going back here. The service is always terrible. Bartender took forever to take my drink order. And when I finally got my drink, it was weak. Too sweet and hardly any alcohol. Standard should be a 1 ounce pour but it was not even that. Food tasted like frozen food cooked that I could have easily bought at the grocery store. Not to mention it took about 20 minutes to even get my food. read more

Applebee's is usually a very solid chain restaurant to go to, especially for late night meals. I came here with a group of 7 others at 9:30 and was seated immediately. We made it in right before the late night rush, which was lucky, as it got pretty crowded and people were waiting a bit to be seated. After 10 they have a half off appetizer special and that's all you need. The portions are huge. I had the sliders with bacon appetizer (the bacon definitely made the burgers) and they were delicious. No they were more than delicious. I got full off of just two of the mini burgers and wanted so badly to finish off of the third one, since it was so good, but couldn't. I was so sad to leave the last couple of bites, but just couldn't eat anymore. I also sampled the spinach dip and chip appetizer and it was delicious as well. Both the dip and chips came out warm, and I really enjoyed the cheesiness of the dip. Seeing the size of the apps, I can't imagine the size of the entrees. I don't know if it was just because they had a new bartender or someone just inexperienced in the art of drink making, but every drink at our table was sent back. I also noticed other tables sending their drinks back, and our waitress told us this had been happening all night. So hopefully they'll either retrain the bartenders or get someone who knows how to make a drink. I had ordered a frozen margarita and it came out soupy and disgusting. We also sent back a terrible mojito and another drink I can't recall. Friday night seems to be karaoke night. This is the first time I've ever seen an Applebee's with a karaoke night and I could see myself possibly liking it up here in the Northeast. But, I have to say, they need a better system. No one should be allowed to come up more than two times, especially when you suck at singing. Sure it's all fun and what not to get up on the mic, but when you keep going up, the novelty wears off real quick. Our waitress was very nice and attentive. She even split up our checks four ways! All in all a very solid chain restaurant experience. Applebee's hasn't failed me yet. read more

I've eaten here many times and it's always been solid standard chain fare. I just had to make a comment that we did a takeout order and Diana H. was AWESOME. We've ordered many times (dine in and takeout) and asked for extra sauce on a dish and they NEVER give it even though they are always obliging when they take our order. This time, Diana took our order over the phone and she made sure we got our extra sauce. She was super friendly and made sure we knew she was there to get things right. Fingers crossed for our next visit. read more

Don't come here after 9 pm unless you plan to wait a lifetime for service. Tables that were sat AFTER mine was. Waited almost an hour for someone to come take our food order, the hostess was nice enough to bring us drinks, attempted several times to find us a server, and yet to no avail, no service. Seems only three people are working in the entire restaurant... they even have people in "street clothes" serving food to tables. Totally unacceptable and horrific service. Would give 0 stars if it would allow me to do so... read more

We went their on a Saturday night at 10 pm. The place was empty except for the bar. We waited 45 minutes just for drinks. Then another 30 minutes for appetizers. As we began eating appetizers they brought out our food. Then it turned out that our waiter forgot to write down two of our orders. Then we had to sit and wait for those to arrive. Getting refills where almost near impossible as our waiter never returned to our table unless we ask for someone to get him. When finally we received our food we had no silverware to eat with. So one of our guest got up and went and I got the silverware for us. This place has terrible service. But we did enjoy the food. read more

When you want a drink but still be functional the next day they do put allot of ice in the mixed drinks but i find it perfect for first dates that don't need to get too crazy. I use applebees exactly for this and it done works. And they got the good food and snack read more

Decided to go to Applebees. Big mistake. The waitress came and asked us if we wanted to try one of the mixed drinks. I know thats part of her job,but when we told her we domt drink and would like two teas you could see her attitude change. She said she would be back to take our order but never came back. I guess if your not drinking you don't get served. I do not recommend this location at all. read more

Eh is alright it has good food but the service is not good but its not that bad its just what you expect from a place like this. I say eat here if you want good food not a good experience read more

Honestly the worst food and service I've ever had. My husband's steak was over cooked and his loaded baked potato was hardly loaded. It had no butter or sour cream and was dry. We asked for butter and sour cream and by the time we got it the potato was cold. I got the chicken Alfredo and the chicken was way over seasoned and tasted like rubber. Even the Noddles were hard to choke down. The wait staff was just as bad. Rude and never to be found. read more

I would not recommend eating at this location. Every time that we have eaten there, the service was not the best, and our orders were messed up. Also, our food came out a different times, and was not very hot, nor did it taste very fresh. For the price of the food, you could go to a lot better restaurants. read more

Service is terrible. Drinks let empty multiple times. When asked for sauce was told it had to be requested in the kitchen and would take a while. And it did. Med steak was cooked to dry. Noodles were dry and stuck together. Salad was great. read more

Horrible experience! The food was absolutely terrible from the get-go. The chips with spinach and artichoke dip that we ordered came out burnt. (Both the chips and the dip!) But that's not the worst of it. The chips they served were not chips at all but rather the little tiny crushed pieces that you would find in the bottom of a bag! I could not believe that a professional restaurant would ever serve such a dish. Then, when the riblets I ordered came out, not only were they totally cold, they were some of the nastiest meat I have ever eaten! And trust me, as a career Army soldier I was trained to eat things that would make a Billy goat puke, so that's saying something. Although the food was horrible, the thing that truly drove the knife in for the final kill was the manager! If there even was a manager there that day on Saturday, March 7, 2020. The reason I say "if" is because we never saw them. The didn't come out to apologize for what the kitchen served us, and they never came out one time to apologize for this next part. When the bill came out, although we had ordered the "2 for $22" meal, they charged us for the "2 for $25" meal. When I brought this to the attention of our waitress she took the bill back and told the manager about it. When she turned she said that the manager was not going to take off the difference because the food had already been served and eaten. What??!!! I won't bore you with all the details but THREE times I asked that poor waitress to go back to the manager before the "so-called" manager took the difference off! And still, he/she/whoever they were, they never came to our table once to apologize for the food or for the mistake with the bill. I literally felt so sorry for the waitress, who had only recently started working there, that I stopped her and told her that I knew that none of this was her fault. And, although I was paying by credit card, that I wanted her to get her full tip, so I handed her a nice tip and said to her, here I want to make sure you get your tip, and I'm afraid that if I put it on my credit card the manager might never give it to you. Now, let me tell you, a person has to do something mighty bad for me not to trust them, but after what I experienced that day, I instantly felt that way about whoever was manager there on this particular day. That's sad. It really is. My advice? Avoid this restaurant at all cost! read more

Not a place I would go to ever again. I'm surprised this location has not been closed down yet. Food was served with flies grilled on the meat and hair in salads...thats not the worst of it...after sending 4 plates back bugs still were served to us for the second time. Do eat here unless you like roadkill. read more

it took sooo long for someone to take our order, bring us our drinks, and for our food to come out. we just got our food after almost an hour of being here and it's not even busy. also, this was the portion of fries we got for $3. there is probably 5 fries in there. UPDATE I JUST DISCOVERED THAT 7 EMPLOYEES ARE ALL SITTING DOWN TALKING TO EACH OTHER AND NO ONE IS SERVING US!! DONT GO HERE read more

Applebee's Grill + Bar - American Near Me - Monroe, Georgia

Terrible service, no, much worse than that. Food that arrives at your table frequently is NOT what you ordered. Inordinately long wait for service and food. Just not worth it! We've started going to the Bethlehem location which is much, much better! read more

This has the be the worst place I have ever been. Our server Terri continued to make mistakes with our order, never came back to the table, and worst of all was so incredibly rude. When my sons lunch didn't come out and mine was cold, we asked to see a manager. Sierra, the manager, was the worst part of the entire experience. She acted like we were unconvincing her and that we should just pay for food we never ate and leave. It goes without saying- we will never be back. read more

The food is what you expect, but the service was terrible. While it was a Friday evening, about 1/3 of the tables were empty. Two of us arrived and ordered Tea, a glass of water, and a glass of wine. The waitress brought out our water and tea, took our food order and stated that she would bring my wine. Our food was brought out by someone from the kitchen but my wine was no where in sight and my water glass was empty, with our waitress no where to be seen. Our waitress finally appeared and said she would get us more water and tea. After several minutes I went to the bar and got water myself. We finished our meal after a second trip to the bar for more water and attempted to pay using the tablet at the table and found our check was wrong. I got the attention of one of the managers and pointed out that I never got my wine which I no longer wanted since my meal was over. She offered to take it off my check and my wife asked for a sweet tea to go. She returned with a glass of tea and a glass of wine. I pointed out again that my meal was over and I was not going to quickly drink a glass of wine. She apologized and then corrected my check. After paying the check we started out the door and my wife took a sip of her tea and discovered it was unsweetened. How can you many mistakes and hope to keep customers? read more

I have been to this restaurant twice since it has been open and both time they always mess something up. Today was the third time and the service has a lot to be desired. They have lost my business. read more