Went on Saturday April 4th, at 11:20am, to pickup a Called-in Order. (called in at 11am, was given 20min ETA) Went to DriveThru window at 11:20am. The person/young man that was at the window responded with: "We didnt get the Order, sorry. You can call again or something... or come back later." What?! He showed ZERO care or concern. He started playing with his smartphone. Me: "So our call in order and wait, was just.. nothing??" him: "uhh, yeah." He shut the window and had a "bothered by the Customer" look. Ive asked around from ppl i know that go there.. none of them recommend Applebee's. And they say it has "gone down a lot in recent years". And that "their entire Crew&Staff are unprofessional & badly-behaved." I'll never go back there again. * would give it a minus-5 if i could read more

Went to Applebee on Friday, I wanted to see about getting a reservation for Saturday for 8 to 10 people. I waited at the front desk for several minutes. During that time, I had about 4 staff members look at me and continue to do other things. No one person, thought it would be professional and courteous, to ask if I needed help. After standing at desk and being ignore for a while, I decided to leave and take my business else were. This is not how you treat people, read more

Customer service NEEDS improvement, didn't feel welcoming at all and felt like was judged the whole process.

Was in Shreveport (not from here) and wanted some familiar food so I found myself at Applebee's. Our waitress, Markeshiauna, just treated us with such great care and even moved our tables when we wanted to watch the World Cup! We got the endless boneless wings and ribs and shrimp and it was just delicious. If you ever find yourself hungry and in need of some good food, I'd go here. read more

"I was very disappointed with my experience at Applebee's. The service was slow, and it took a long time for our food to arrive. When the food finally came out, it wasn't as fresh or hot as expected. The staff didn't seem very attentive, and overall the visit was frustrating. I usually enjoy dining out, but this experience did not meet my expectations. I hope improvements are made in both service and food quality." read more

This corporation is insensitive to its employees.. they decide they have to close store,,,bossier!! No notice,,you come in ,,no longer open!! No class at all.. read more

Absolute trash service! Employees sitting at the bar taking up space from Customers and no they weren't off shift! Waited 10 mins for a drink that never came! read more

I don't know what the negative reviewers experienced, but my wife and I could not be happier with our dinner at Applebee's today! The waitresses were really nice. The place was clean and the food was brought hot and was exceptional! The food could not have been better.... we'll be back. read more

Once again they get the order wrong. I said NO GARLIC MAYO and the ticket says 86 garlic mayo. I looked on the burger where the garlic mayo was last time, just under the top bun. There was none so we left. When we got home I realized they put the garlic mayo between the bottom patty and the melted cheese so it was hidden until you bite into it. $12.50 just thrown right in the trash can. I can't eat garlic and these morons are obviously too stupid to know how to read a ticket because the ticket was correct. We're done. App uninstalled. We won't be back. I hope this place closes soon. read more

Great friendly staff and amazing food, I will more than happy to recommend this place for amazing breakfast and dinner...

First off, they gave us no dip for our prime rib dipper, chicken wontong tacos, aka won't get them tongs, that meat, wasn't even there, what am I gonna feed that to. And don't get me started on the new big cluckin chicken, where is my mayo, you gave me a tiny itty bitty dab right on the center like that was gonna make the whole burger not dry, and then on top of that, you gave me more lettuce than anything, quite frankly think your tryna call me big and also we asked for forks and knifes and such, and guess what. We. Got. None. None. Zero, not uno. And don't even try me on the "Mariana sauce" it tasted like tomato paste with water. Now we went through drive through, imagine what it would have been like on the inside. Safe to say I will never be going here again. read more

One girl cleaning tables, sitting people. It took a long time to get a table. Then waiter took forever to take our order, AND plastic forks!!!. DON'T waste your time AND $$$. read more

I order some Wong ton tacos and a 2 for 25 every thing was good but when I got home I was missing a house salad and a order of broccoli. I live at least 25 miles away and this was picked up on my way home from work and I was not going to drive 25 miles back in the rain for a salad and broccoli. Tip please check your food before leaving the Applebees to go line read more

The food was not that good and the portions size were small for you pay for. They charge me $3.50 for cheese on your broccoli. Which is ridiculous. There premium sides are not worth the money. read more

RUDE & was out of everything! Will never come here again. Asked for a $1 and was told they were out of them but I see she's constantly serving them! Our bartender was name Tamaya W! read more

Applebee's Grill + Bar - a woman at the bar - Sports Bars Near Me - Shreveport, Louisiana

We went one time and have not been back since. They did not bring us water until we asked. There was no bread on the table. We asked and they brought some. No butter. We asked and they said they had none in house. I asked the manager if they used MSG in anything because my body reacts explosively to that ingredient so I need to avoid it. He said a lot of our food is shipped in, we pretty much do not cook, so there is MSG in just about everything. I guess that says it all. They seem to do a good business, we pass by on way home every time we are out, but we will not be eating there. Nuff said. read more

the waiter is sorry can't remember orders forgets drinks and don't bring right order to tables. this by far has been a very disappointing experience that I've had at any Apple B's on Mansfield rd. read more

don't. just don't waste your time. We had a family of 5, paid for drinks and walked straight out.

My steak had good flavor this trip. my green beans were tasty and still crunchy. my fried cheese sticks were delicious. the mashed potatoes had a good flavor. the waitress was very accommodating and nice and polite despite a you can never satisfy him customer at my table. she was excellent given the grief he put her thru. i totally enjoyed my meal. read more

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I haven't eaten here in years. I forgot the reason why I stopped eating at Applebee's. Once I received my order, I immediately remembered. It taste like hospital food. read more

Employees lounging around when there were plenty of customers. We finally got our drinks then never saw the server again. While waiting, there were employees and non-employees with their phones listening to music on speakerphone while also watching tiktok videos and their phones ring. Employees show a blatant lack of interest to be respectful and helpful to customers. read more

Food lukewarm, almost tastes old. Have had ribs and fries. Need to change oil. Ribs decent but little tough.

Even after several previous poor experiences, my mother & I decided to dine here again for lunch today. We were greeted by a happy hostess. Our waitress was very pleasant & seemed to actually enjoy her job. These 2 ladies made our dining experience enjoyable. We both had the Oriental chicken Salad w/grilled chicken. The bread stick was delicious, the grilled chicken & salad was really good too. We had to wait a while to get our food though & also to check out. Other than that, we were happy with our dining experience today. read more

Started out ok everything seemed normal until our food started arriving. Our server brought out 2 of ours then 2 more and said he was going back to get the last one a cheeseburger for youngest granddaughter. We heard a commotion from the kitchen and then it was a long time until the server returns without the food. He informed us that he told the manager that he didn't feel comfortable serving it because he seen someone spit on it and he was probably getting sent home. We never seen him again. Another server came by and I asked for the check and manager. They still charged us for the cheeseburger we never got a the chicken shit manager would not face me. read more

It's hard to not be happy when you eat a quesadilla burger! The rainbow lemonade was good and IG worthy. The service was fairly slow in all regards. read more

Applebee's Grill + Bar - Sports Bars Near Me - Shreveport, Louisiana

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We went a little late...but I really expected more. We tried to order the trio appetizer, but I guess it confused the waitress that I didn't order an additional meal and so the appetizer came out with his meal. He ordered the sirloin, medium rare, with grilled onions and mushrooms. It came out...no onions no mushrooms. The guy said they were out of grilled onions. Um, what? Slice an onion, toss it on the grill. You've still got an hour to go on a Saturday night. Mushrooms came out....about 10 thin slices. He had waited to cut into his steak...and when he did I was amazed to see it was well done. So we flagged down our waitress. Guess she did want to give us time with the appetizer. Steak came out after 15 minutes...no mushrooms. He said the flavor was good. Except now he was out of beer, and the waitress didn't offer a new one. I had to as for the manager because she kept the onions on the receipt. That irked me enough that I complained about the steak too. So the manager comped the steak, but not the onions. Would not return. read more

Food was cold. Forgot drinks and utensils on delivery order. Attempted to call restaurant to complain no one answered the phone after multiple calls and unable to leave message read more

Wrong order...burger over cooked. Slow service. Haven't been to an Applebees in a couple years and pretty sure I won't ever go again...too many other options for a restaurant this bad to stay in business. read more

We ordered delivery and We received our order promptly. The food was good and we were satisfied with everything. I do recommend them.

We placed the order online witch I did not wanna do cuz I don't like it, the pick up time said it was ready at 10:28 we got there late and then we finally got our door at like 10:45..... the Cheetos bite looked gross and cold and was not what it looked like on the picture, my dessert was cold and the middle was hard as a rock even though it say hot on the title. Anyways all around bad. read more

05/02/2021 We dined in the restaurant yesterday and were very disappointed to be honest. There was no hostess to seat and a waiting time. They were not busy inside. We did not receive menus. We had to figure out the scan on table to load a menu to our phones. We were not given plates to eat our appetizers on. There were no condiments on table. The food was not seasoned. The steak was rare not medium well as requested and couldn't be eaten after a few bites. I had to ask for salt and pepper and the waitress never brought it to the table. Our water glasses were never refilled. The waitress said there was a lot going on but again there were 75% of the tables empty. I've been in that restaurant before when it was packed and had way better service. I gave a tip but I shouldn't have. It will be the last time we dine at Applebee's. The prices have increased and the service is not what it used to be. read more

This is the filthiest place on Earth. The health department would close this place based off my experience alone today. We were greeted promptly and seated. We were only given one set of silverware though. Based off how dirty the knife was that was wrapped in the napkin I think I wouldn't want to hand out silverware period. The touchscreen kiosk at our table looked like it had a film of grease and fingerprints all over it which considering they just opened 15 minutes previous it's safe to say they never get cleaned. We ordered boneless wings for my son and they came out burnt , hardly coated with sauce and one even had a dead mosquito attached to it. Upon discovery, my son showed me and I promptly notified the server. He says to us "what would you like me to do?" Instead of offering to remove the charge for the disgusting bug in my sons food. Offered to cook more wings to which I laughed and said no. What the hell is going on with the service industry? No one cared. Everyone who worked there looked sad and removed from reality. Corporate will be getting an email from me. I worked for Applebee's when I was in my early 20's for several years and what I saw today was appalling. read more

Applebee's Grill + Bar - Sports Bars Near Me - Shreveport, Louisiana

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Yum This Applebee's is one of my favorites places to go when I decide to eat out at a restaurant. My favorite food here is the chicken crispers they are awesome. Very clean and comfortable place the waitress are nice and polite. read more

For a Saturday night at 730 it was not that busy. We got a table for 9 without a wait. The waitress was very nice and actually did a fantastic job. We had 4 or 5 tickets and she got all the orders and who got what correctly on each ticket. She was fast with water and our other drinks. The place was not as Busy as the parking lot looked, but there was another large group that were extremely loud, so much we could not hear the people at our own table, eventually they left. I've not been to an Applebee's in about 20 years since I worked at one in high school but the menu has not changed that much and 20 years ago there was still not anything overall interesting on it. Questions were asked and the waitress did great answering them. We ordered and The food came out fairly fast and noting was wrong missed up. I was not thrilled with this meal. The steak was more on the blue side than the mid rare I asked for not a huge deal to me. But the steak was very fatty from the 1st to the last bite I had fat in every bite. The menu said it was blackened shrimp, they were very small, no heat and no grill taste. The parmesan sauce was like a jar sauce. All together the steak and shrimp that was the Star was a let down. The mashed potatoes and the Mac n cheese where both great I would have traded the meats for more sides lol read more

Applebee's Grill + Bar - Parm shrimp and steak - Sports Bars Near Me - Shreveport, Louisiana

If there were zero stars, this place would get that from me. Our server was distracted by visiting with other employees and our order, the Oriental salad for both in my party, was drowned in dressing. Some element of the salad was missing, but forgotten about when trying to chew the MICROWAVED chicken. I haven't had a worse salad in a LONG time, even at McDonald's. God help these folks at this place. I'll not return even though it is very convenient to one of my fav shopping spots. read more

Applebee's Grill + Bar - Drowned Oriental Salad - Sports Bars Near Me - Shreveport, Louisiana

This is probably the worst restaurant in the world. We will never come back here. Have been given 4 chances and failed dramatically every time. I bit into to my burger and it was cold as crap. I asked for medium and they gave me well done. I asked for no tomatoes and no onions and gave me both. Asked for fries and they game me broccoli. I'm allergic to broccoli. Hey I m not done yet. Keep reading. Waiter stuck thumb in my drink. We waited for 20 minutes before we got our drinks.Ordered Diet Coke and got pepsi. This place sucks read more

Applebee's is on my least favorite list of restaurants! They have very mediocre food and drinks. The customer service is hit or miss. They do offer some good deal and specials. read more

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0 stars. The manager was wack. Our waitress was on something, she didn't come greet us until about 15 mob of sitting there. Pretty sure she's a meth head. Food was ehh. Waitress wouldn't stop annoying us and trying to make jokes and shit. I was just trying to eat my food lmao. Forgot my phone in the booth and remembered halfway down the road (probably not even 10 min had gone by) we were back at the restaurant looking for my phone. Surprise surprise the staff had no idea where it was which was a bunch of bs be the host cleans the tables and I know one of the persons on the staff had it. We tried tracking it and they cut it off. We called the police and filed a report and all of that. Worst restaurant ever lmao that place is trash af read more

The reason we don't frequent Appleby's is because it is never great, and on an above average days it's just acceptable, but we had a couple of gift cards that were getting some age on them so we took the plunge. Today was average. When it came to service, our server was very helpful and polite, but slow. The manager came by to check on us which was a nice touch. The food is the big issue. Chips were greasy and had to be sent back. Steak was tough and the garlic potatoes were nasty. I would have preferred a baked potato, but they're not available until 4pm. The good thing is we used the gift cards and won't have to go back. Yay! read more

It's an ok place. Staff was ok when i've gone. Could have been better. Food was decent enough. But theres just not a whole lot to talk about. Its ok. Its just another Applebee's. Same prices same sort of food without much to talk about. Good if you want to watch a game on one of the TVs. One of the best things about is the atmosphere. Typically its got a good atmosphere. read more