We have a large avocado tree in our backyard that hadn't been trimmed in years, was massively…read moreovergrown and was blocking all the light to our backyard. I found Dmitri on Nextdoor where he got great reviews. I reached out two tree trimming companies but Dmitri actually took the time to come out and see the tree before providing a quote. The amount of work they had to do was way more than I initially anticipated and I was so thrilled with the final result: a nicely shaped, healthy looking tree that lets lots of light into the yard. When Dmitri left the yard looked like he had never been there, perfectly clean.

Dimitri runs an excellent professional business. They are experts in tree care. He showed up on…read morethe dot for an estimate and again on job day. The team was very nice to work with. They worked all day to thin and prune a 60 foot redwood in my yard. They protected the plants in the understory and the irrigation system. At the end of the day, they cleaned up beautifully. The redwood is one happy tree. Wind and fog can move through it easily now and it looks beautiful.

We have 20 trees on our site that face 19th Avenue. We asked them to not only thin them but trim…read morethe tops and sides. All they did was thin them. I lost valuable and beautiful views. Their representative told me that he would need permits to do this. We just learned that we don't because we manage the trees. So he lied to us. If you want someone to thin your trees, fine, If you want someone to trim the tops or sides, GO AWAY.

I met with 12 arborists before finding Urban Arborist, and I'm so glad I did. Mark and his crew are…read moreabsolute pros. Now that our project is complete, I can confidently say they'll be my go-to for any future tree removal or pruning. Our project was tough--a huge, termite-infested tree overhanging two neighbors' properties with only access through the house. While others suggested risky or pricey options (like a crane over the house) or couldn't guarantee our deck would be undamaged, Mark carefully inspected the tree, explained how his team would safely approach the removal, and gave me confidence they could get it done without incident. He also provided the most detailed--and accurate--quote I received, and even offered thoughtful advice on how to work smoothly with neighbors. What really sets Urban Arborist apart: * Clear, detailed planning and communication (worlds apart from the others!) * Equipment that fits tight spaces without damage * Experience with tricky removals where access is only through the home * Professionalism with insurance and paperwork * A fair, competitive price The crew--Cipriano, Pedro, and Robert--worked hard, protected the deck, cleaned up thoroughly, and even set aside a few wood slabs for us to keep. Neighbors were just as impressed as we were. Mark checked in throughout the day and is not only professional and detail-oriented, but also a genuinely kind person who made the whole process stress-free. Beyond his professionalism, Mark is genuinely a kind and thoughtful person, which made the entire experience that much better. Urban Arborist exceeded my expectations on every front: professionalism, skill, communication, and care. I wouldn't hesitate to recommend them to anyone looking for tree removal or pruning.

This all starts with an avocado seed, planted many years ago (there's also a pomegranate tree, more…read moreof a bush really, whose story isn't all that interesting so it won't get any further mention). It grew into a nice little tree that was planted but then died away because of the unusually cold winter last year. I thought it was lost but alas I was wrong, for it grew back the following spring and continued to grow for about 2 years until I had it uprooted a few days ago. It is not very big at all, maybe 6 1/2 or 7 feet tall. Anyways, after calling the first business to show up in my area (Tree Movers), Ted gave me Felipe's number because he wasn't available, and initially Felipe wasn't either. So, I googled away and found several other businesses that offered the services I needed. I scheduled a few appointments for estimates and off I went about my own business until the time for those appointments. I won't sully this review with the negativity of the unworthy, so I'd say check out the reviews I wrote on a few of the others. I digress, Felipe ended up texting me right before I finalized with another business. He came out and looked at my trees, then gave me an unbelievably low number, as I had already had several estimates, I honestly couldn't believe the number he gave me. Even after he gave it to me he tried to lower it because he thought I would think him crazy for giving me such a high number. Suspicious, I questioned him to make sure he understood exactly what I wanted, and of course he had. I went ahead and arranged to have him and his guys do the work and it was honestly the best choice I could have made. Ever. Everyone and I mean everyone I talked to (about 5 different businesses, 2 others I wrote reviews on), offered to do the same exact job but for almost 10 times the price. No bullsh**. I had one company tell me they charged $75 per hour per person and they would need to send out at least 3 guys and it would take at least 4 hours. Crazy sauce. Again, I digress, Felipe and his guys came over and did the job in 20 f***ing minutes. I gave em each an extra $20 for being so damn awesome, increasing the cost by more than 50% but f*** it, especially since I almost paid so much more than that. These guys are the best! If I ever have any more landscaping needs I will definitely give these guys a ring. Thanks again, Felipe! Tell your boss thanks again too!

Although I ended up using another company for free removal, Ben is very patient and professional…read more He explained to me how to properly care for my Japanese Maple tree. He is very knowledgeable.

Manuel Sarabia and his hard working crew paved an area next to my garage with square pavers. They…read moredid a great job and I was really happy. They did know what they were doing!

Unlicensed landscaper! He left the irrigation running until I got home 5 hours later.read more

Had a palm tree in the front yard trimmed and the job was done very well at a reasonable price and…read morethe next day after coming by to give the quote. We couldn't be happier .

Called repeatedly and got no response after having used them many times in the past. Not sure if…read morethey're still in business or not.

I have used Jenson's Tree Service in the past and they have always done great work. I tried to…read morereach out to them via their phone number, but it says disconnected. Does anyone have their new number or how to reach them. Much appreciated.

Perfection can be achieved in tree pruning with Three Genoration company! Great price and prompt…read moreservice.

I had really high hopes for the Urban Gardener after they assured me that they could be reliable…read more But of course a couple of weeks in, they just started not showing up when expected. I think they don't really prioritise regular customers and just move people around? This wasn't what they told me when I signed up. I had email them multiple times to have them send their invoices to the correct email address. I asked them multiple times to clean up the front yard, but they just never did. Everything was always my fault and never theirs. Their tone of communication was really abrasive and patronising. Wouldn't recommend unfortunately.

I sent a message via their website asking for help installing an irrigation system in my garden…read more They never responded. Ordinarily I'd just chalk it up to yet another flaky business but this happens so often that I'm going to call them out when they do this. It's disrespectful and rude and a business that makes a practice of this doesn't deserve anyone's business.

Hello. I'm a but shy and not all that swift when it comes to social media magic but I felt it…read morenecessary to hone my skills and give credit where it is due. And that credit goes to Bay Tree Removal Service! We had a Wild Plum Tree that was both old and diseased. It was not going to make it thru another winter. If it would have Fallen the damage would have been horrendous. The estimates we received from many of the "So-Called" competitors were either too costly or too speculative. Andwife and I were not all comfortable with the way our issue was regarded...this is it...take it or leave it. Then I heard about Bay Tree Removal Service from the folks that do the landscaping on the property down the street. I went online and arranged for an estimate. The entire process was smooth sailing. They arrived early that Tuesday morning and were as professional and knowledgeable as you would expect. They were also informative about what to expect with some of our other trees moving forward. The work took less time than was estimated and the entire project was completed under the quoted estimate. Enough said. Professional, knowledgeable, efficient and COVID safe and aware. My wife has planted another bunch of Beauvais where the tree was and u would never know what was there before. Just like that! To sum this up...contact Bay Tree Removal Service. Enough Said. Hassi and Virginia Bahaar Hayward, California

Fast and easy process with respectful workers and prompt service. Job completed in a timely mannerread more