Went to tour these apartments. Noticed signs of black mold and water damage and asked…read morelandlord/property manager if this would be properly fixed. See attached photos. His response was "you are making my decision easy to not have you live here I hope you find a brand new home..." Pretty sure in the state of California is against the law to not address signs of water damage and mold. Just wanting to warn future tenants to protect their health.

I had a truly fantastic experience living at Gateway Apartments in Campbell! The location is…read moreunbeatable, putting you right in the heart of Campbell, but while still feeling very private. It's super close to the Campbell community center which has an outdoor track / tennis courts, but also a reasonable walk from the Pruneyard. We LOVED living right next to downtown Campbell for the restaurants and farmer's market! Our unit was definitely on the spacious end for a 1 bed / 1 bath, offering plenty of room and an abundance of kitchen storage, which was a huge plus. And we had assigned parking which is always nice to have in the Bay Area. What really made our time there exceptional was the outstanding support we received from our landlord, Abbas. He was incredibly friendly, attentive, and always quick to address any questions or concerns we had. It's clear he genuinely cares about his tenants and the property. The only reason we ended up leaving was due to a job change that required us to move out of state. I would highly recommend Gateway Apartments to anyone looking for a great place to live in Campbell. You get reasonable rent, an amazing location, and excellent property management!

I was looking to rent close to DT Campbell and found this place. I'm currently on a waitlist but…read moreSureni was very helpful answering all my questions and would reach our if anything opened up. The neighborhood is quiet and the building is very well kept up.

LOVED our time as residents of OCL (orchard city lofts). Sureeni (sorry for mis-spelling) was the…read moremost amazing property manager and leasing manager ever! Always available, and buzzing between 2 communities a few miles apart. We stayed here a few months while we were between buying & selling a home. Our little family of 3 (me, hubby and son) and our stashe of stuff fit easily into a 2 bedroom apartment. Note- PRIVATE GARAGE makes ALL the difference! Part for storage (shhhh) and part for my car. Hubby parked his "monster truck" on the street. Downtown Campell is sight-line away, as is the Campell- Los Gatos Creek Trail. Neighbors are nice, conscientious and fairly quiet. These apartments are built by and "part of" the Madison Lane townhomes (about $1.5mil+ units) , and the quality of the builder, aesthetics, high end appliances, engineered wood floor, etc all really make a difference. There's always a waiting list to rent these places- keep a sharp eye out for when one opens up!

From day one, everyone was incredibly kind. They guided me through the entire process, and applying…read morewas easy. Whenever I didn't understand something, they were always available--attentive on the phone and making everything smooth. When I moved in, they were very kind. The apartment was clean and ready. After I moved in, they followed up to make sure I was doing well. I was welcomed with a beautiful gift basket, not just for me but also for my pet. Yesenia and Jennifer were incredible--they made sure my pet and my whole family felt welcome.

Parking limited, unavailable to tour during normal business hours. Fo not offer weekend tours.read more

This apartment complex is a fantastic place to live, with a welcoming atmosphere and a friendly,…read moreattentive staff. Kevin, in particular, stands out for being incredibly helpful and reliable with everything you might need.

We lived for more than 3 years at 545 West Hacienda, Campbell, in the New Port apartment complex…read more The apartment manager, Andrea, treated us very poorly. There was major construction happening in our building. For 9 months, the construction noise made it almost impossible for us to live there. Every time we told them that the noise was disturbing us and affecting our ability to work from home, Andrea would say, "You can leave anytime you want." This repeated response had a very negative impact on us. We had brought a cat into our apartment, and they urgently demanded that we remove it. They told us we were not allowed to have any pets. When we asked what kind of documentation we could provide to get approval, Andrea said, "I can't tell you anything. Go figure it out yourself." She was never helpful and only added to our frustration. Both my spouse and I were extremely fed up. Even though we were paying our rent regularly, we were very unhappy. We had to stay there for a certain period because we were waiting for some important documents to be delivered. When the time finally came, we decided to move out. I gave them 13 days' notice, but despite us living there for over 3 years, they charged us for 15 days -- for days we didn't even stay. Even parking our car was a problem. If you live there, you're not allowed to park cars back-to-back. If you do, your car gets towed. My work vehicle is very long, so I had no choice but to park it that way, and every time I did, I would find a large note stuck on my car -- which was extremely frustrating. Every day was full of stress. Now that we've moved out, I feel so relieved. My mind is at peace, and I'm so glad I don't have to see Andrea anymore.

Location! Location! Location!…read more Heritage Village Apartments in Campbell is a hidden treasure. It is a small-medium sized community built in the mid 80's with modern Mediterranean architecture. Coming from the property management business, I must say that none of the communities I worked in the past that falls into this category will be a match. I rented a 1 bedroom apartment with a bonus room (retreat), washer and dryer hook-ups, granite counter tops, upgraded cabinetries, ceiling heated system, recessed lights, carpet and lino combo, corner unit, storage in balcony and parking right across the unit. This place is very quiet, clean and organized. (and newer). Behind the community is actually downtown Campbell which means a breeze to the weekly farmers market and the dining and entertainment establishments. Heritage Village Apartments is very competitive in pricing. For the cosmetic and functionality qualities, it is worth the money. I must mention, however, that the coolest part of all of these is the manager, Joanne. She is very professional, very nice, and very prompt. She is one of the main reasons why I rented. Heritage Village Apartments - this is Home!

When I started looking for apartments in the area, I was impressed by the detailed and positive…read morereviews for Heritage Village Apartments and decided to give Joan a call. I'm glad I did -- I've been here for about five months and love it! Location is perfect. Within walking distance or a ten-minute drive there's a bounty of stores and services: wonderful Ethiopian restaurants (Zeni's and Mulu's), Trader Joe's, the Campbell library, delicious tea leaf salad at the Burmese restaurant Kyusu, Whole Foods/Whole Body, UPS and USPS offices, the Campbell Community Center (where you can take classes on yoga, spinning, Spanish, ESL, piano, etc.), beautiful John D Morgan Park, the Sunday farmer's market, badminton court behind Fry's, Kaiser (if you are in their health care system), Mitsuwa and Lion Market (for Asian groceries), and lots more. At this time, rent for my one-bedroom (with sitting room) is $1970, which includes water and garbage. The unit has its own washer and dryer, with two sunny enclosed patios and hardwood floors in the kitchen, dining, and living room. The apartment was in good shape when I moved in, walls repainted and carpet cleaned. The only negative experience that I had was a pervasive chemical smell (could have been from the paint, carpet treatments, or pest deterrents), which gave me strong headaches and some nausea the first two weeks that I moved in. (Perhaps some air purifiers might have helped?) The neighbors have been quiet and respectful -- there is seldom noise after 9:30 pm (with the exception of one neighbor who seems to be a frequently outraged sports fan). Since I live on the first floor, I can hear people upstairs when they walk quickly or drop things, and when they are running the dishwasher or shower. I got used to the muffled sounds quickly, though, so that's not a problem for me. As for heat -- there is no A/C in the unit, but it remains quite cool on the ground floor, and when it is 100 degrees outside, I am comfortable inside with the windows closed and the fan on. Also important to note, I've had no issues with pests/critters so far (i.e. no fleas, silverfish, bedbugs -- just the monthly spider visit). If you work in Silicon Valley, are daunted by the high rent in Sunnyvale, Cupertino, and Santa Clara (roughly $2100-$2500 for a one-bedroom), and don't mind a slightly longer commute, Campbell -- and Heritage Village Apartments in particular -- is a good place to consider. (Note: At this time, Apple shuttles do not stop in Campbell, although they do in Los Gatos.)

Several years ago, we had our first HERS test performed by Elem3nts - and no surprise, our 40 year…read moreold ducts were leaking badly. Fast forward to the present, the HVAC company we selected for a new heat pump and ducts uses Elem3nts to do the required HERS testing AND handle applying for the homeowner's rebates from Silicon Valley Clean Energy and TECH Clean (very convenient). The entire process was smooth - quick and painless. The Elem3nts team was on time, professional, and left the house just as it was after they were finished. They're very experienced and knowledgeable about HERS testing. Communication around scheduling was excellent, and one rebate has already been received and the other is on its way. Elem3nts has been great!

This was such a positive investment and experience. Professionalism from the start of the process…read morethrough finish. Alfredo and his assistant came to my home in Willow Glen and performed a full evaluation of where the energy loss was coming from and what options I had to mitigate it. His report was thorough and I liked that he prioritized what I need to do right away and what can wait. Alfredo had a call with me to go over the results of the various tests that were run and made sure I understood every detail. Very happy I engaged them and I am looking forward to having warmer winters and lower energy bills

I have lived here for more than 15 years in different apartments, in different buildings and under…read moredifferent management. The office staff and maintenance are approachable, attentive and prompt to your reparation requests and other issues that need to be resolved. The complex is well planned, well kept and spacious. Rent prices are reasonable when compared to other apartments. However, my previous minivan was stolen twice with no evidence taken from the surrounding security cameras because of its bad angles. Thankfully, insurance covers such incidences. Also, a parcel was stolen yesterday and they cannot provide any video of it again. Nevertheless, my experience is not too bad.

Maintenance team is very attentive and Management responds quickly! It's very easy to get a hold of…read morehelp when there are issues in our apartment

We were fortunate to call this community our home for the last three years and could not have been…read morehappier! Rex, the property manager is kind, friendly, responsive and was available anytime we had any problems or issues. He went above and beyond to make sure we had a pleasant and stress-free living experience. The community is very well maintained, quiet, friendly and very homely. It is steps away from the beautiful Vasona County park and close to all essential amenities. We would apply to stay here again in a heartbeat if we were to move back to the bay area. Thanks for everything, Rex!

This apartment complex and the unit itself are a dream come true! Spacious floor plans with tons of…read morecabinets in the kitchen, upgraded appliances, heat, AC, beautiful landscaping, a pristine pool, a fitness center, and dedicated parking spot. Very serene and calming with so many trees and unique plants in the courtyard, feels like walking through a garden. The LVT floors, recessed lighting, and stainless steel appliances give it a modern touch, while still preserving some level of old world charm. The location is unbeatable: within walking distance to Whole Foods, Lunardi's, Starbucks, Philz, and lots of other stuff. Super easy access to highways (17 & 85), while still being tucked in enough that you don't hear or see them. The management staff is also really helpful and attentive. While signing the lease, they walked through all the terms and answered all my questions, leaving no room for ambiguity. Rex even allowed me to ship a couple of small packages to my new place a few days before I moved in and held on to them in the office until I arrived. This had a few basic essentials, like a pan and tea kettle, which improved my quality of life while I waited for the rest of my stuff to arrive from this cross-country move. As I moved in, I did a walkthrough and made a note of all the things that needed minor repairs (such as bent window screens and misaligned cabinetry). All of these concerns were addressed to my satisfaction within a couple of days!

Pro: Good location, nice looking building…read more Cons: High rent. Management issues. This place is perfect if you were a skunk who loves to live in S_E_W_A_G_E. The whole building both inside and outside has serious S_E_W_E_R system problems especially in the back of the building including the garage almost every day. You will love this place if you love to live in S_T_I_N_K_Y and M_O_L_D_Y place from S_E_W_E_R gas which can be smelled blocks away. Management is perfect if they do their job. Like to give negative star if available. Give 2 stars instead of 1 otherwise Yelp may delete it.

Okay 90% sure they removed my previous review. We lived here for about a year in 2019-2020. When we…read morefirst moved in, they forgot it was our move in day. When we walked into the apartment there were tools left over, dust everywhere, and it was not cleaned. Our second day living there, we went out to walk on the creek trail around 8 pm one night. We returned only to find out our keys did not work to let us back into the apartment. We had to JUMP the fence to get back in. After about a month or two of living there we got an email from the office lady saying that we didn't clean up our dogs poop. We are extremely vigilant about this and would never allow this to happen. The next day we walked around the dog park and noticed lots of smaller dogs poop, mind you our dog is 95lbs. Trust me when I say if we left his poop out you'd notice. She was extremely rude in the delivery of this. About a month before we moved out, the ceiling on the first floor caved in due to a pipe breaking. This blocked off access to the mailroom for about 4-5 days. The trash room is always disgusting and full of boxes. Do not live here - save your money

My family member just moved out of this lovely apartment due to work. They are one of the few that…read morewould accept a german shepherd. The apartment came with washer and dryer. The place is nice and cozy with your own balcony/patio. My name is on the lease and dealt with the staff. They are one of the most responsive ladies I've had the pleasure of dealing with. They were prompt in responding to any questions. They were very helpful, kind and professional. Shout out to Amica and Joc. They run Renaissance apartment with compassion, kindness and professionalism. Parking is not a problem at all. You have an assigned covered parking and lots of guest parking. They have lots of EV charging station as well. The move out process was seamless. We got our security deposit back less cleaning service as I am not about to spend my days cleaning it lol. We felt safe here. There's a patrol car/guard going around the complex. THANK YOU Renaissance apartments and to your staff for an amazing 3 years. I highly recommend this place.

We've lived at Renaissance Apartments for almost 3 years and it's hard to say good bye! The complex…read moreis beautifully maintained, clean, and full of lush greenery that creates a welcoming and serene atmosphere. The staff here has been fantastic, always accommodating and friendly. A special shoutout to Johniquewa, who goes above and beyond to make the complex feel both professional and warm. Her friendly demeanor has truly made a difference in our experience. We've loved our time here, and if we ever return to Sunnyvale or the South Bay Area, Renaissance will be at the top of our list. Highly recommend! PS. The complex is conveniently located right behind Braly park, which is great for dog (and personal) walks!