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    Applewood Retirement Community

    1.0 (1 review)
    Open • 7:00 am - 8:00 pm

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    4 years ago

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    Bonaventure Senior Living

    Bonaventure Senior Living

    1.8(17 reviews)
    3.4 mi

    If your family member depends on caregiving, the staff will promise they can meet their needs but…read moreFAILS over and over and over again. Consistently understaffed, empty promises. Managers that seem like they care except never return your calls and long term changes never happen. Poor training of staff.

    My father moved into this facility just over a year ago. At that time the facility, people and food…read morewas amazing. If he had an issue they were quick to fix the problem. The staff was friendly and very approachable. Fast forward to today and it is a different matter. His room was not cleaned for over three weeks, the hallways have not been vacuumed, and dirty dishes have been left sitting on furniture in the hallways. When he goes to eat he is told that they are out of stuff all the time. No tea to drink, no bananas to eat and if he should ask for seconds he is told that if they give it to him they will not have enough to feed the people in memory care. For the amount of money he is paying to stay here this is completely unacceptable! We have been told that it is all due to staff being let go and that they are never out of food or drinks. Where is management? If they don't have the people to clean then why are they not helping? Why are they not in the dinning room talking to the residents and seeing what they are getting to eat or what is out? We will be moving my dad out of this facility just as soon as we can.

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    Bonaventure Senior Living
    Bonaventure Senior Living
    Bonaventure Senior Living

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    Bonaventure of Salem

    Bonaventure of Salem

    4.3(3 reviews)
    3.3 mi

    I only toured while seeking a place for my parent…read more A breakfast sample was available but they were understaffed and so it took awhile for them to get to us. This was the first of several tours for the day so just had a quick bite of toast and fruit with coffee. The tour was mostly just a walk through the building and viewing a couple rooms. Then shown the bar and coffee service area. No real explanation of what was offered or why we should choose them. A bag with a brochure and info was on a table for us that we got AFTER the tour and the gal never went over anything with us. By the end of the day we ruled them out due to what we understood were the benefits and the cost compared to the same with other communities. Bonaventure has a lot of bells and whistles but they also had a higher cost. Don't forget when you are looking for an assisted living place that you will also have to pay for a care plan. We found no cap to theirs. Also consider if your loved one may eventually end up on Medicare should personal funding exhaust. I don't believe Bonaventure accepts Medicare so your loved one would have to go elsewhere and then you might find yourself in a pickle. Do your research and ask questions about care plans, community buy-in and Medicare etc.

    Often, it takes a crisis before families will consider moving their elderly parents and/or…read moregrandparents to assisted living or memory care. That was the case for me. Fortunately, in Bonaventure (south), the crisis had a happy ending. The staff are kind and caring...the activities are meaningful and fun....my parents were always treated with respect....and, above all, it was a safe environment I could trust. After several years' living there, both Mother (aged 88) and Dad (aged 95) have now passed away. But they both told me how happy they were, and how much they appreciated the good people who work there.

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    Bonaventure of Salem
    Bonaventure of Salem
    Bonaventure of Salem

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    Applewood Retirement Community - retirement_homes - Updated September 2026

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