I WOULD NEVER DO BUSINESS WITH THIS COMPANY AGAIN. I have built many homes over the years and…read morepurchased cabinets and appliances from Thurston for a project in Vail. Would never do business with them again and would not recommend them. I had problems with throughout the process It is clear why they require payment up front as they are unresponsive and rude, which is easy to do when you have the clients money.

Do not do business with the Company! I placed an order with them that was supposed to be delivered…read morein 2-3 months and it's been 9 months, I've paid over 50% for my order and the Company refuses to respond to my e-mails concerning the status of the order. Huge integrity issues with this Company and they have "company policy" which contradicts their own contract terms! I contracted Thurston (also dba DC&A, Discount Cabinets and Appliances and Kitchens of Colorado) for a kitchen cabinet order in March of 2017 and the contract had a delivery date of June 2017. It's almost November 2017 and nothing has arrived (Over 9 months since I ordered the cabinets!). Thurston has not acknowledged any responsibility for not delivering the cabinets timely yet they continue to hound me for payment on the final balance even though nothing has arrived. They continue to promise that the cabinets will be in "shortly", "next week", even "tomorrow" but nothing has been delivered. To make it worse they are requiring a final "cash" payment to be made to them before the cabinets arrive to them and have indicated they will not deliver the cabinets to me until I pay them cash for the full remaining balance. This payment policy is not in the contract that I signed but according to my sales rep it's "company policy" which they can't make any exceptions to. I've recommended to them that they should make their "Company Policy" align with their contract terms! I can't delay the cabinet delivery any more than it has already been delayed so with extreme reluctance, I agreed to make a final payment via a credit card (to give me some sort of recourse if they don't deliver) even before I have any opportunity to inspect the cabinets and before they deliver the cabinets to my residence but they have not responded to that offer or given any indication to me as to when they will deliver my cabinets. They just want cash and they've gone completely silent on me (other than payment requests) presumably until I give them cash. I thought this was a reputable company but ultimately this company has the most rotten business practices that I've ever experienced. On four occasions, I've requested evidence from them that they actually place the cabinet order with their manufacturer but they refuse to respond to that request - this request was made after I found out in late April 2017 that they forgot to place my order with their manufacturer after I signed a contract with them and gave them a 50% down payment. I have numerous other complaints about this company but the lack of performance and refusal to refund my deposit is the biggest issue at this point. I would highly recommend looking elsewhere for kitchen or bathroom cabinets!

This store has come a long way. New management are really having an impact. Employees are much more…read moreengaged and helpful. General manager really knows their stuff and is out on the floor helping customers... heading in a very positive direction!

I love hardware stores but I try to avoid Cashier Corrine at every visit . Every single time I've…read moreinteracted with her it's been unpleasant . She never smiles , says good morning/afternoon back maybe 1/10 times and is always in a bad mood. I recently purchased a lot of lumber and accidentally grabbed more than I needed. I told her I'll take 3 of those off and put them back when I found them . Over the years the The "lip sucking ", "eye rolling" , "loud sigh" after asking this employee the simplest of things is completely unacceptable. I shouldn't have to avoid a cashier at a place of business.

I am very disappointed in this company. Bob Barrett said he ordered a part for my appliance and I…read morehave waited months for him to respond to me. I have called and texted him on his request and he has never responded. I finally called another appliance repair company they came out immediately and diagnosed the issue, ordered the part which was here in a week and came out to repair my appliance. I would not recommend Bob Barrett and Vail Valley maintenance

In response to the Oct 16th post by Christina, some clarification is to be made on some of the…read moreinaccurate comments she posted. Perhaps she has us confused with another customer?? We had a total of 2 visits in the "showroom" and only worked with one designer, Taylin. (Who has since terminated her working relationship with this business) . During our second visit, we asked that more specific language, be added to the pending contract. She did not agree to make any addendums to the contract. She continued to state to us that there were allowances in the contract that would take care of everything. We had wanted to be perfectly clear about everything ..sizes, shapes, quality, brand names of products, etc. The only comment made to us was that if our choices of fixtures, tile, ect. go over the allowance, it would be added to the cost of the project. We had hoped for a water tight quote on the cost of the renovation project. We never received an offer to move forward in a transition process with the owner and a "new designer" (??). We were advised that the owner would be "available" to us if need be. You stated in your recent comment that you "reached out to set an appointment with (us), the owner and "our" designer". This is not a true statement. You stated that "our designer" offered a "same day meeting". Again, this is a false statement. We are completely unaware of a new "designer". I do not intend to get into a conflict with this business. I believe they have us confused with another client, as so many statements made by Christina in her post do not relate to our situation. My final comment is "buyer beware"........

Before we decided to go with Summit Kitchen & Bath, we interviewed other kitchen/bath contractors…read morein Summit County and in the Denver metro area. Having experienced past issues with contractors, this time, we needed to be especially careful. Ultimately, we were most impressed with Summit Kitchen and Bath's enthusiasm and resume of work in Shock Hill and other Summit County neighborhoods. Greg has worked on high end kitchens/baths for decades and we knew Brenda before we bought this house. After spending time with Greg and Brenda, we could tell they loved their work and were good at it. Our Eagle's Nest home has an odd kitchen which felt disproportionately small for this almost 4000 sqft home. We believed it was inevitable that we would need to tear out walls to make the kitchen feel proportional to the house. Greg and Brenda were actually excited about the challenges that came with this kitchen remodel. They came up with exceptionally creative design features incorporating elements we never considered. Only someone with Greg's experience could have come up with ideas to make our kitchen finally feel proportional to the house using the same space -- no walls needed to be torn out and he found additional space for cabinets we never considered. Summit's selections of granite, cabinets, hardware, etc. were virtually unlimited. Greg has access to virtually anything. Summit also has connections with many other businesses in Summit County. With Greg and Brenda's referral, we got a great deal on outstanding appliances. After they were done, the kitchen flowed perfectly with the remainder of the house and, based upon the opinion of a real estate broker, enhanced the value of the house more than 4 times the total cost of the renovation. Greg and Brenda were exceptional in coordinating their workers, the various aspects of a renovation, and in sticking to their promised schedule. During the tear out, an unexpected and time-consuming plumbing issue surfaced which could not have been anticipated (bad design not to code when the house was first built); yet, Greg and Brenda were still able to maintain the schedule they promised. They anticipated the unexpected in their scheduling! We were away during much of the renovation. Before we thought to ask for an update, Brenda contacted us with an update. She kept us well informed at every stage of the process. Summit's workers were meticulous in keeping the rest of the home shielded from the construction project. Summit's price for the entire tear out and rebuild was very competitive with even Denver contractors who have much more competition. This has been the best contracting experience we have ever encountered. These folks know what they are doing, love what they do, and do it well!!

I was desperate to get a mattress, as ours had just broke. The man working was super kind and…read morehelpful. He asked us lots of questions to discover all of our needs. We tried out a few beds, and with his recommendation we found the perfect bed. After expressing our issue, he was also able to get our new bed set delivered the next day.

From the owner: Why choose Sleep Solutions Mattress Store? Sleep Solutions…read moreMattress Store is a locally owned and operated business since 2012 with deep roots in the community. We proudly service the Denver area with top quality brands like Serta Mattress, Southerland Bedding, Spring Air Mattress, Corsicana, and Malouf. Our Sleep Experts are dedicated to educate and provide outstanding service. They are courteous, providing a no-pressure bedding shopping experience. Our goal is to find a solution for your sleeping health and comfort. We will only advise the best solution for your sleep problem, not just what is trendy, unlike most big box stores. Our focus is you and not shareholders' pockets. You will find that we offer significantly better service, selection, and value than the big box stores. You won't find greedy mark ups in our store!

We don't have a lot of vacuum sakes/ repair services up here but this guy goes SO above and beyond…read more Fantastic service, very responsive, very personable. Highly recommend Aardvac!

From the owner: Serving the Vail Valley for over 30 years in vacuum sales, repairs, parts, and now professional…read moresharpening services. We specialize in the sales, service, and repair of leading vacuum brands like Miele, Sebo, Lindhaus, Riccar, Sanitaire, ProTeam, and Clean Max, plus we stock the parts, bags, belts, and cleaning products to keep them running at peak performance. We also offer sharpening services for kitchen knives, pocket knives, scissors, and more! Come visit us today!