3.5 stars. The shopping experience is good. And the mattress and foundation are as expected. But…read morethe delivery experience is not great. Expect to assist the delivery agents in moving the mattress and especially in keeping your house from damage.

The staff was very friendly and knowledgeable. Lots of mattress options to choose from. There are a…read morelot of pillows to choose from and being fitted for a pillow was a new experience but has made a world of difference in my every night sleep by finding the perfect fit for me. Thank you for all of your help!

Rob is great. Very knowledgeable about mattresses, and his "by appointment only" hours make it easy…read moreto shop. If you're looking for a bed in, or around Vail, Colorado, definitely check out Colorado Mattress Company.

This is a great family owned business. The service was outstanding and the prices are the best in…read morethe valley!

Awesome local stop! We stopped by to just check it out and ended up buying a half a living room!…read moreGreat pieces inside!! All made in the garage next door, you can custom order or pick out from the floor. Truly beautiful pieces from bed frames to chests, tables, stools, everything! A great gem in the city!! And the prices... Can't be beat! We got a 4x4 ottoman, matching side table and a large chest for under $400!!! Can't get any better! A must stop!

Had tons of great pieces in their store. Saw a mirror and later ordered it through contact with…read moreJason. He was fair with the price and super helpful. Mirror shipped to NJ and arrived in perfect condition. Excellent craftsmanship. Will be shopping with them again.

DON'T THINK TWICE. Brady and America's Mattress will take care of you. I can't remember ever…read morewriting a review, but it was so warranted, here you go. We have a second home in the valley. I had little time to buy a mattress on a ski trip. Glenwood offered two choices for luxury mattresses. I was certain I would buy a tempurpedic which is sold a few doors down. There was little interest there in my potential purchase. Furthermore, it would have taken 3 weeks for any delivery. I was told the delay is because they are so popular and scare. I knew this was not true, as they are available for immediate ship online everywhere. I left feeling I would be over paying, and learned nothing of the new mattress line. AMERICAN MATTRESS, especially Brady, went over and above like a consumate professional. He knew the facts about each option they sell, he beat the price online substantially on a new Sealy I Comfort mattress, and had it delivered the next day. When the delivery team forgot to bring the mattress cover, and we were leaving town, Brady drove the mattress cover to our condo 20 miles away after work. This is over the top customer service. There was zero smoke and mirror. He told me if I could wait 6 weeks a floor model would be available, and I would save 500.00. I believe Brady had my interest at the core of the sales process. Why would anyone NOT shop here? American Mattress also needs to know when they have made an "exceptional hire".

I ordered mattresses, frames and headboards from them. I just finally received a headboard 9 months…read moreafter my original order. Deliveries are very inconsistent, they show up with wrong materials, their drivers are sick, mattresses that were scheduled were shipped to another city or the truck broke down. The last headboard that took 9 months was a light gray and we ordered the darker shade. All of our order was for a vacation rental miles away from our home so we went through wasted time waiting for our delivery as well as the mileage expense. I would hope someone reads our review and think twice before you go through the madness America's Mattress put upon us.

A terrible company I applied for a job, and during my second interview, I was subjected to a…read morethree-hour, highly personal interrogation about my entire life, starting from childhood, which was recorded. Most employers are more interested in your credentials and abilities than in your personal life. This is a serious red flag, and I do not advise anyone to work here.

Just got a new bed at the newest mattress store in Glenwood springs, Denver Mattress the showroom…read moreis beautiful and the selection was even better! They were professional the whole way through and the value is second to none!! They fit me to a bed and pillow at the same time and made my buying decision very stress free!! I love my new denver mattress!!

I had a 2 day ordeal that was so dishonest and rude, with The Aley Bair store,that I am taking the…read moretime to write a review.The owner said if I do she'll call her lawyer, but I don't think she has a right to try to scare me into not telling the truth. I needed a new bed ASAP and went to Aley Bair on 10/9/2020. I picked out a $1,479.00 bed and a $1,719.00 mattress that was on sale for just under $800.00. I paid for delivery the next day. When I reviewed the receipt they had not given me the sale price, i.e. they over charged me by (my best recollection) about $ 900+. When I called they demurred and said that mattress was no longer available. I fell for it and spent even more-$2000.00- on a different mattress. Then when they got to within 500 feet of my house today, they stopped the truck and refused to deliver. They have a new white truck that the owner says is worth $90,000 and they can't get any scratches on it. My road is wide enough for UPS/Fed-X/Semi's/Moving Vans-but not Aley's new white trucks. So I offered to help carry it all in. They said no because their 2d delivery man was only 16 and they just couldn't stress him like that. Keep in mind I am a 62 year old woman--and I was fine with it. Then they offered to bring the bed frame in and sell me that but no mattress. Are you kidding? I thought this place was so expensive b/c they offered good service. I just lost 2 days over their shenanigans! And when I tried to speak to the owner, all she did was talk on top of me. She wouldn't listen to me at all, but her attitude helped me understand why the employees are so rude. I would NEVER go back and I wouldn't never send a friend.

Once again Aley Bair was a go-to for very nice, rustic mountain modern furniture for our rentals…read more Very nice designers really take an interest in your space and what you're trying to accomplish! A must visit each trip to Grand Lake.

I want to update my initial review of Appliance Factory Outlet, as I was contacted by Josh, a…read moredistrict manager for a different region, but wanted to assist in getting this resolved. After listening to our experience, It was quite a mess, the charges have been fully refunded. This was excellent customer service! His communication, great attitude and truly showing he cared, made all the difference. He asked we give them another try, which we will.

So, not specifically this store's issue, this store has failed plenty in the past (Only one…read moreemployee-never has time, does not return calls, damaged appliances, flooded neighbor's kitchen, etc.). This review refers to how Appliance Factory falsely advertises prices online. I committed to purchase an appliance (oven) online. With information given, and 'successful order' emails sent to me, I had thought the purchase was final. Was not asked for payment which I thought was odd, but since I was picking this up at the store, figured that is when/where I needed to pay. Later, my wife gets a call saying the oven is not available. When I follow up, the excuse is that they made an error on the price. Should they not honor this price? I later called a 'supervisor', JonathanFfriedman whom claimed to be the district manager. Very rude, said he couldn't do anything about this, so I asked to speak with someone higher whom had the clout to make a decision. Mr. Friedman became very belligerent, stating HE was the top dog. Then he abruptly hung up on me. This is how they deal with a customer trying to give this company another chance after multiple mistakes. I realized why they did not ask for payment up front. If I could have paid online we would have a contract. So I am assuming this is their common practice for backing out of their word. Very dishonorable. In my opinion, a reputable company would have honored the stated price (also recorded with computer screenshots). Then, if it was their listing error, go back and fix the issue. This would only cost them whatever their markup is on this one appliance, and show good faith. Instead their different departments chose to point fingers at other departments, giving me the run around ending up with a Mr. Jonathan Friedman, whom I guess owns the company ("no one is higher than me"). Hopefully, the negative reviews I leave for this company will cost them more than their savings on one oven's profit.

Fantastic mattress buying experience (something I never thought I'd say...). Austin was wonderful -…read morelistened to our needs and price point, and then immediately gave us three options that fit that. No pressure to buy or upgrade, and plenty of space to test and re-test the mattresses we were considering. We opted to have the mattress delivered and our old one taken away, and that process was really easy and fast. We had been putting off buying a mattress for ages, but the whole process was so easy. Absolutely would recommend Denver Mattress and the Frisco store!

No listing here for the Glenwood Springs store, so I'll just review here…read more Applied for credit for a bed and mattresses, and got denied, even though my credit was good enough to buy a $30,000 car. The guys were young and I don't think they knew what they were doing.

We absolutely love our mattress from Urban Mattress. Alexa was so helpful in the process of finding…read morewhat would fit our needs! I am so impressed with the quality and comfort of our Tabernash mattress. Highly recommend going to their store and looking at their amazing selection! Switching from our old mattress to Urban has been such a game changer in our sleep routine! Thank you Urban Mattress!

GO ELSEWHERE~ Bad integrity with warranty!…read more I purchased a VERY expensive wool\spring mattress from Urban Mattress with a 20 year NON-prorated warranty. $3,095 + tax. The mattress is failing and there are sunken areas in which my body now sinks in around 25% (I mostly sleep on my back)! I weigh slightly over 100lbs. I'm not a heavy person putting undo stress on the mattress. Based on some comments from Urban Mattress, I've discovered this mattress is failing for many people, not just me. The customer service lady first offered to replace with a USED display mattress! That's not what the promise of the warranty is! They are refusing to replace it with the same despite the NON-PRORATED warranty, unless I pay an additional $900. They want me to participate in their replacement cost! I even offered to let them substitute with a different but similar brand of wool mattress that costs less. They said no. They said they'd replace (for free) with a latex mattress. I did not purchase a latex mattress! I purchased a very expensive wool one because I'm allergic to latex and also chemical sensitive. Wool mattresses have no toxins, no latex, do not off gas, and have no toxic fire retardants. The customer service person (not sure, but I think she's the daughter of the owner) said her mother and sister have latex allergies and were OK with their latex and asked me to try one of their organic latex pillows. I agreed in hopes of compromise and getting this resolved, even though it's not a wool mattress. I tried the organic latex pillow and broke out in hives. Of all the crazy off the wall things, after breaking out in hives from the latex pillow test, they offered to give me a free box spring instead of a new mattress to replace my failed mattress. I have a platform type bed that I bought from them when I purchased the mattress. It is 100% complaint with the mattress warranty and in very good condition! My 20 year non-prorated warranty is for the mattress! It's not for a box spring, not a latex mattress... it's for a wool\spring mattress. Shop elsewhere! They don't stand behind the warranty's for their mattresses.