They installed my dishwasher and did a great job. But I like most is that they took the old one.read more

Arrived during the hours stated in the appointment. I had the needed part and spent time replacing…read moreit and cleaning lint. The dryer was running hot, and I could dry my soggy clothes. Would recommend! Sam was very professional and pleasant!

I've used Roman twice for a refrigerator repair. Both times I've called in the morning and he's…read moreshown up almost too fast. Last time I called at 930a and he was here at 1015a. He diagnosed the issue and gave me options, I decided and he repaired it. From call to finish was about 2 hours and price was good. Would highly recommend.

Roman responded very quickly. He replaced the pump in my washing machine the same day. The cost was…read moreexactly what he initially quoted and I could not be more pleased. I would recommend Roman to anyone needing appliance repair. Thank you!

I needed my Samsung dryer repaired and someone came out on Monday after i contacted them on Sunday…read more The repairman, Alex, was very friendly and competent. He didn't have the right size drum belt on the truck so it had to be ordered. Alex came today, Wednesday, and completed the job in a jiffy. I cant recommend this company highly enough! Lu

They call me every now and then asking me to remove my review because low numbers hurt their…read moreoverall rating. Their tech fixed my washing machine but made my icemaker worse. I requested they send him back out to restore it to its prior working condition where it was simply an annoyance, not totally useless. That was the last I ever heard from them.

I've had to call on Alexey twice now, and both experiences have been outstanding. My dryer stopped…read moreworking on two separate occasions, and Alexey went above and beyond -- even coming out on a Sunday to make sure I could wash my son's baseball uniform for the next day. That level of dedication and customer care is rare to find. Alexey was extremely knowledgeable, thorough, and efficient in diagnosing the problem. He took the time to ensure everything was working perfectly before leaving and made me feel confident that the issue was fully resolved. His professionalism, responsiveness, and genuine concern for his customers truly set him apart. It's reassuring to know I have someone reliable, trustworthy, and skilled to call for all my appliance repair needs. I highly recommend Alexey to anyone looking for exceptional service!"

Dishwasher wasn't working and I had an excellent experience with SkyBreeze…read more Unlike many service companies, they responded to my inquiry promptly and we were able to schedule a diagnostic appointment the next day - which during the weekend. Problem was resolved at the diagnostic appointment and the labor was very affordable. I received great customer service and the repairman was very professional. Highly recommend.

The positive...They came out on the same day, In the time frame promised. Con: Technician was not…read morethe best, he was not able to resolve the issue nor did we like his demeanor. We felt as if he didn't really care. However, the owner did refund our money since they weren't able to make it right.

DO NOT USE THIS COMPANY!!!! Worse service ever. I rarely…read moreleave reviews, but this experience has been unacceptable. I paid $445 for a refrigerator repair, and the issue was never fixed. My refrigerator is still not getting cold and the freezer is not freezing, despite the technician stating the problem was resolved. What makes this even worse is the complete lack of communication. I have now had multiple appointments scheduled with a 3 hour service window, and no one showed up. No call. No message. Nothing. I rearranged my day more than once just to sit and wait for a technician who never came. At this point, I feel like I wasted my money and my time. I do not understand how this company has positive reviews on google, when based on my experience they are the worse. I have made multiple attempts to get this resolved, and instead I have been ignored. I am now pursuing further action to recover my money. If you are considering using this company, I strongly recommend looking elsewhere.

Christopher came to my home the day after I called his company. He text me live messages regarding…read morewhen he would arrive. He quickly assessed my garage refrigerator and gave me an estimate. Lucky for me he had the parts in his van. Prior to leaving Christopher verified that this 25 year old frig was working. Christopher was efficient, professional, friendly and knowledgeable. I will definitely use Christopher again should an appliance need a service call.

Didn't use them, I called for service on a Samsung refrigerator. they referred me back to Samsung…read more They were "professionally friendly" on the phone

Texted them last night about an issue with my freezer door that was stuck. They're currently…read morerunning an April promo with a $35 diagnostic fee, which is a great deal. They came out the very next morning--amazing response time! The two technicians, both named Alex, were super professional and gave me a quote of just $130 to fix the problem without needing to buy any parts. For comparison, another company had quoted me over $400 for labor and parts. They even cleaned the back of my fridge. They're a family-owned business and come across as very honest and trustworthy. Definitely recommend them!

Excellent service great price. Alex and Alex are honest and dedicated to the perfection of the job…read more If you need a water softener installed, a washer/ dryer cleaning or anything else that they I highly recommend this honest LOCAL company. One and done! Thank you so much Big Sam Appliance for your much needed help. We will be using you if we have any issues with any of our appliances in the future.

They were quick, courteous, and took time to explain issues. I would use them again if I have…read moreother appliance issues

Wow. Absolutely the BEST experience with any type of repair person ever. And company. Easy and…read moreinsanely quick appointment time (called Friay at 4, had someone here Monday at 10am). Very easy and efficient communication via text (which I much preferred over calling). Serge U was incredible to work with. Gave me a 30 min heads up (and was ON TIME for both the appointment time set on Friday and the follow-up communicated time of arrival this morning). He diagnosed the issue in 30 mins and left and came back in under an hour (JUST WOW) with a brand new ice maker bc they happened to have 2 in stock. He was in and out with everything fixed and ice starting to be made...in 30 mins. Wow. Wow. Wow. And friendly to me and my giant fluff (dog). Can't give enough stars and thumbs up.

Anton was professional and explained what needed to be done to the refrigerator…read more He arrived promptly and got right to work.

Needed Whirlpool dryer repaired. Anne was very friendly and I was scheduled immediately. Anton was…read moreprompt and courteous! Good price! Will use this company again!

I really like this Service company... every time I have contacted them for service a reasonable…read morediscussion unfolds relative to identifying the issues with the appliance, suggestions and then if and when service is more than likely, an intelligent and reasonable discussion around the logistics of time, date etc. I highly recommend this service... Also, for those that get "creeped out" about the aura or character of a service person coming into your home, you will have absolute confidence in this man's character, elevating your trust in his capabilities and great service!

If you have an appliance that needs repair, I recommend Freedom Appliance!! They were very…read moreprofessional, timely, and affordable.