When we need things for the house, this is the place to go. They are helpful, friendly provide…read morequality items at an amazing and affordable price. 90 day warranty in store and usually warranty through the manufacturer. We have purchased a couple things from them and they have been amazing to work with.

Do your self a favor and don't waste your time. My Mother and sister came to purchase a hood from…read morethis location. They told her it was brand new and has 0 damage. We went ahead and purchased it and a little while later we finally finished our remodel. An appliance installer came to install the hood yesterday and once he peeled off the stickers he noticed the whole hood is completely dented in. Right when we heard that we called the place and sent them photos and they tell us there's nothing we can do about it even though they told us multiple times it had 0 damage. Horrible customer service. Don't buy from here! SINCE YOU LIKE TO CHANGE YOUR COMMENT 100 times because you have nothing to say I'll add a-bit more! (To come and lie to protect the business you know how to do) But to take care of customers who experienced issues with your merchandise you don't know how to do. PSA we never opened the box until yesterday. So to sit here and lie is just ridiculous. You basically said " if we had the part we'd give it to you but because we don't you'd need to pay for it ". After spending a lot of money on a hood already that turned out to be dented , you're looking to squeeze more money out of customers. This is just unacceptable. THE HOOD WAS NEVER REMOVED OUT OF THE BOX. THEY DID OPEN THE BOX TO SHOW US HOW IT LOOKED. We did not inspect for damage. They told us it had 0 damage and with good faith we purchased it. Don't blame customers for damaged appliances when you yourself know you sell damaged stuff. We contacted you almost 2 months after because we had not finished our kitchen until now and had the chance to install it. "If you really do the most for your customers and "deserve a medal" you would have ordered the damaged part. But you didn't. The first thing you did was informed me we would have to pay for it. So yes you deserve 1 single star. I'd put 0 if I could!!!

I rarely shop at any Best Buy store…read more I visited this store solely to return merchandise I had purchased the day prior. The store was clean, well-organized, and fully stocked. The greeter at the door was very polite, friendly, and helpful. The entire return process took a mere 4 minutes, including 1 minute in line.

Where Lines Go to Die…read more Over 10 people in line. One register open. And a small army of employees in blue shirts standing around doing absolutely nothing except perfecting the art of looking useless. This wasn't understaffing -- this was fully staffed incompetence. Plenty of workers available, zero common sense applied. Customers stacking up while employees just... existed. At no point did anyone think, "Hey, maybe we should open another register." Nope. Just let the line grow and pretend it's not happening. Bold strategy. It's honestly impressive how a major retailer can have so many employees on the floor and still manage to operate like a self-checkout with a personality disorder. Shameless. Embarrassing. And a great reminder why people shop online. One star. And that's me being generous

Discount appliances. Guy delivered on time and it looks great!! Would buy from them again.read more

From the owner: Top brands for less! Appliance Outlet store , brand new open box at big discounts…read moreFull warranty and great customer service

Not the best experience in purchasing a mattress. You would think they would have it down to a…read morescience. When the sales contract was written up, it was grossly overpriced. I had to cut and slash to get it in my price range. Delivery in two weeks. Fine. I went home to figure out what went wrong. For a California King, Gilbert charged me for 2 queen size box springs. Should have been 2 twins. Received a phone call from Gilbert, delivery pushed back another two weeks. Any more delays and will cancel order and ask for refund. Best part of story is mattress delivered in third week by very courteous gentleman who set up new mattress and hauled away old mattress. From my personal experience, go elsewhere for a mattress. I do highly recommend their delivery team.

Exceptional service at Howard's in Covina! Edward Grimaldi went above and beyond to ensure my…read morerefrigerator purchase was seamless. He was patient, informative, and courteous, even retrieving my credit information when I didn't have my card on hand. His dedication to customer satisfaction is truly commendable. With an increase of online shopping, customer service has declined in many businesses, not at Howard's in Covina. I had put off replacing my fridge because I do not like online shopping (you don't know what you are getting). I am glad I came to Howard's. Edward has restored my faith in buying from local businesses. Thank you again so much for the great experience! Howard's offers great selection, exceptional service and their pricing will keep you from going elsewhere!

My husband and I decided to see what this place was all about since we were looking to get a fridge…read moreand oven. They have TONS of refrigerators but the oven selection was quite minimal. At least for freestanding gas stoves. We picked out a fridge. Did some research on it. Good deal. Half off. Great! Now for the oven.. again DO YOUR RESEARCH and go with your gut! Once you pay with them, your money is gone forever. They had two identical gas stoves with a model number that did not match up with the actual unit itself. It said it was a $3800 oven with wifi, dual fuel, etc. for $1600 and all these specs that didn't come close to describing it. Online was describing one thing but the unit itself was another. Yes it's my fault for even going ahead with the purchase and I couldn't even tell why I didn't shut down the deal. Sheer desperation? I really needed a stove right in that moment I guess. Let me repeat. Do your research and say something. If I could ever feel so bad about a purchase, it's this stove. Paid over $1600 for a convection oven, no wifi, no bells a whistles. Just a plain old gas stove made in 2019. Plus, it did not come with the griddle so there's another $80 and the small simmer burner cap is for a different stove so it doesn't light most of the time so there's another $20 if I can find the right one. Look up what $1600 gets you in the gas oven world. Bitchin' ovens with air fryer and some with sous vide. As someone who enjoys cooking, yea this hurts and in a bad economy every dollar counts. Oh well. But don't trust this company to be totally accurate. Stuff happens. Would I buy from them again? 100% I would! The service was fabulous! No complaints about it.

Once again due to the pandemic, the appliances that I was looking for were sold out in Nevada (on…read moreback order). I found the item wanted online with American Freight- West Covena, CA location. The website is easy to navigate and place your order. As with all American Freight locations be sure to research what you want and what damage or cosmetic issues the appliances may have. While reaching someone by phone is difficult - The staff at the West Covena location are very friendly and helpful. Daniel in the loading dock area was especially helpful! Definitely recommend this location!

I don't typically write reviews, but the exceptional service I've received at the Ferguson Plumbing…read moreShowroom in Pasadena deserves recognition. Working with David Laycock has been a total game-changer for my professional projects. Having collaborated with him on numerous occasions, I am consistently impressed by his deep product knowledge and his mastery of the customer service side of the brands he represents. He handles every detail for my clients with the utmost professionalism and efficiency. David represents Ferguson perfectly, and I plan to continue being a client as long as he is there. Five stars from both me and my clients!

Had a good experience on a recent order. Everything went as promised…read more Will work with them in the future.

I haven't had a working oven in five years--I've literally been using it as extra storage. I…read morefinally decided to fix that and Louciana was amazing. They actually managed to get me same-day delivery. They even hauled away my old stove, which was a huge help. They have a ton of different price points too, so it's definitely worth checking them out if you want to support a local mom & pop shop instead of a big chain. I can't speak for the other reviews on here, but they gave me a 90-day warranty. If I run into any issues, I'll definitely come back and update this, but for now, I'm just happy I can finally cook a real meal again!

Very disappointed. I bought a refrigerator a few months back and a few weeks later of having it, my…read morekitchen got infested with roaches. I never had an issue with roaches since I moved in almost 5 years ago. And once I got the refrigerator things are bad. The price was reasonable. But like they say cheap things end up costing you more. Won't be referring this place to anyone.

Aaron and Jared were so helpful and really gave my neighbor (who I was helping) the best deal. Very…read morepatient with all our questions and helped us find exactly what she needed. Such a great deal and value!

Ok Ya'll settle down, this is an outlet store, ALL KINDS OF GREAT STUFF HERE AT 80-90% OFF!…read moreI didn't let my so-called contractor order me one, if he was a contractor he should have just picked it up for you and delivered it to you? why would you pay a fee when your contractor should've taken care of it, that's what you pay a contractor for, Next, you should have tested it, they have the plugs and they will pull it out for you to inspect and plug in and see it run, who buys something that they don't test? AGAIN, ITS AN OUTLET STORE, I went in for an appliance package after going to a shady garage store in Irwindale, and prices were the same for very used, ATLEAST THIS OUTLET STORE OFFERS NEW OR SLIGHTLY USED AND NOTED WHEN YOU BUY, IF YOU WANT GREAT PRICES AND LIQUIDATION PRICES, DUE YOUR DUE DILIGENCE AND CHECK THIS LOWES OUTLET STORE MONROVIA, IF YOU NEED SPECIAL ATTENTION WHICH IT SOUNDS LIKE ALOT OF YOU DO! ASK FOR CHRIS 10 OUT OF 10. Light sconces, 9' Patio Umbrella's, Wine refrigerators 100.00, shelving, oh yeah, AA batteries whole pack for 10.00......if you don't go for the appliances then go check out the other items, I paid for some items and sold it at my garage sale and made over 500.00 Happy Holidays

my husband and I had a great experience here at Pacific sales in San Dimas,…read moreGabriel was very helpful, and patient with us with our many questions. He helped us with our 4 new appliances. also, Paul helped me with some cabinet handles. everyone was really nice.

great customer service, went to buy a washer and the transaction went smoothly. recommendread more

Just got into the succulent/plant game. Very cool little spot. Great selections of succulents and…read morecactuses. Owner is very knowledgeable and great customer service. Very good pricing on the plants too

Great prices and a good selection of succulents! I've already went back a few more times. Thank you!read more