my husband and I had a great experience here at Pacific sales in San Dimas, Gabriel was very helpful, and patient with us with our many questions. He helped us with our 4 new appliances. also, Paul helped me with some cabinet handles. everyone was really nice. read more

Stephanie is the most knowledgeable sales associate and is incredibly helpful. I've worked with her on two different remodeling projects and I will always go back to her so I don't waste valuable time and money. Pacific Sales will match other prices and I have found they are usually the best priced already. read more

Meliza was very friendly and helpful and showed us every oven/range we wanted to see, showed us all of our options and talked through benefits with us! They have all the top brands like wolf and kitchen aide and a large variety for the cheaper options too. Cheapest combo was $700 and most expensive was the wolf 36" $11,000. I'm not sure on how the prices compare with others (this was our first stop), but we were welcomed right away and paired up with Meliza and she was awesome! read more

Pacific Sales Kitchen & Bath - Showroom, has refrigerators, faucets, sinks ovens etc - Appliances Near Me - San Dimas, California

Went in to replace some old worn out faucets. Pacific Sales is my go to place for appliances, bathroom faucets, etc. etc. etc.. Having worked with Joseph Nanez previously on other orders, he is my go to Guy. Joseph is very knowledgeable in the plumbing department. He pretty much knows the ins and outs of every product that he sells. Joseph is very patient, honest and very understanding when you have a lot of questions or issues with your plumbing problems. When Joseph says he will call you and let you know what is happening with your purchase or ordering parts. Joseph is a man of his word and has always called me back and let me know what is going on with the products we've ordered. Joseph is a valuable employee and I hope Pacific Sales knows that, and if I could I definitely would give him more than five stars. read more

Sebastian was amazing at handling Best Buy Corporate who would not reinstate our rewards and Sebastian working tirelessly to help us. And, he got it done. I have bought appliances for 3 different houses I have remodeled and every time this group is outstanding. read more

Great customer service. I appreciated the expertise in helping me make my decision in making my Purchase today.

I have had a great experience buying new appliances and working with Joe. Of course, when remodeling my kitchen, laundry and bath I expected the little glitches that always come with a large construction projects. But Joe was very knowledgable, responsive and patient. He was very easy to work with and everything happened like it was supposed to! read more

My husband and I just bought our appliances on Saturday evening, 9/6. We started the shopping process with Meliza the week prior. I thought I was going to do a Thor appliance suite but with Meliza's help, I was able to figure out exactly what I wanted and needed, which ended up being a Bosch refrigerator & dishwasher and a wolf oven/range. It was not a quick or easy decision for me and Meliza walked me through everything and sent countless emails / phone calls back and forth during the process. We finally had a few minutes on Saturday evening before they closed to come in and make the purchase, and we were in and out within about 20 minutes, even with our Best Buy credit app. She and Sebastian made the process so smooth! I'd definitely recommend everyone to try them out! read more

We love the service and selection at Pacific Sales so much that we've been loyal customers for over two decades. Our Sales Representative, Joe is very knowledgeable and a true professional. The Store Manager Gabriel is customer-care driven and friendly. After the installation, Joe followed up with a customer care call to ensure all went well. Their customer care is unbelievable and we recommend their service/selection. read more

Pacific Sales Kitchen & Bath - Viking side by side refrigirator - Appliances Near Me - San Dimas, California

My dad and I visited this store this past Wednesday. My dad is renovating his home kitchen so we were just going to look around to get an idea of what we wanted. Joe Antonio was very knowledgeable and answered all our questions. We ended up purchasing a fridge, double ovens, stove top, and dishwasher. I would definitely recommend this place and Joe's experience and expertise. read more

Pacific Sales Kitchen & Bath - Kitchenaid double oven and stove top - Appliances Near Me - San Dimas, California

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Pacific Sales representative Joseph Nanez in plumbing helped us yet again. He helped us about 12 years ago with a remodel and he was so nice then, that when we came in, we asked for him again. We were so happy to see he was still working at the location. He is wonderful; very patient and he did not mind all my changes. He makes a stressful situation seem not so stressful. There are so many decisions to be made with any remodel. He walked us through fixtures, toilets, and kitchen items. He is so knowledgable about the products and manufacturers that you can have confidence in what you buy. An overall fantastic experience. Thank you again Joseph! read more

Danielle was amazing. She bent over backwards to help us out from start to finish. We would definitely recommend working with her if you have any appliance needs. She was available to help, responsive in emails and over the phone and flexible with our very complicated schedules and kitchen remodel. read more

Pac Sales has done it again. Have you seen the slate grey knobs for the WOLF 48 Oven? Totally awesome I mean the red knobs are classy and a staple for all WOLF products. But these right here‼Yes these right here are DOPE AF‼ PAC SALES always comes through for us. During our remodel a few years back we purchased all of our appliances from PAC SALES. Staff members are reliable, patient and knowledgeable of all brands. The store manager is always on site to ensure we remain satisfied with every visit. KEEP UP THE OUTSTANDING JOB GUYS. read more

Pacific Sales Kitchen & Bath - The new slate grey knobs - Appliances Near Me - San Dimas, California

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Big Shout Out to Andrew in the plumbing department @ Pacific Sales, San Dimas. He's very attentive to our needs and GREAT to work with. Thank you Andrew read more

So we were in need of a refrigerator, oven and a sink for our kitchen. I called in and was helped by Meliza, she was amazing. She answered all my questions sent me a proposal I was able to go online and really take a look at what we we're purchasing. I was back and forth on a fridge and she was so helpful and nice to send me proposals with the different ideas I had. Never did I feel like I was bothering her but I know it was a lot. For our sink Stephanie helped and she knows so much, she also sent me a proposal with different sinks and she made me feel so well prepared for our decision. The day we went it to finally make the purchase Fernando helped with the transaction we needed to increase our credit limit and he helped us with contacting the bank. So overall the whole experience was great. For sure a great store, over the top customer service. read more

I love going to this store even though it's part of Best Buy because the service is more accommodating and the Reps are far more knowledgeable than the overall staff of the bigger store. The experience is more personal to my needs. My last interaction was with Andrew Galindo and the other Rep sitting next to him. They both jumped in to help me and I got what I needed. read more

I've been coming to this location since I was a kid, when my mom needed something replaced in our home. Now as a new home owner I had to visit this location for a new refrigerator, range and hood. Meliza was super helpful and we love our new fridge! Our range and hood will be delivered soon, but so far so good! read more

Joseph Nanez assisted me with a plumbing problem regarding some products I purchased at the San Dimas store. He was helpful, pleasant, knowledgeable and patient. He also contacted Kohler to assist in identifying and ordering some parts that I needed to address the problems that I was having. Thanks, Joseph. read more

Purchased all my bathroom fixtures here for a remodel . Andrew helped me through the whole process . Very knowledgeable and very helpful . Would recommend to everyone . read more

I had such a great experience at this location. Stephanie was very helpful and patient. She went above and beyond by calling House of Rohl and speaking with their tech group in order to get my soap dispenser to work properly. Thank you for taking the time to help me...really appreciate it. read more

This review is regarding an outstanding employee for Pacific Sales in San Dimas Ca. Her name is Danielle Rhoades and she is a Appliance Sales Specialist. We are remodeling our kitchen and I needed to buy a new Microwave, Cook top, Double Oven and Dishwasher. Danielle was very helpful and her knowledge for my needs were outstanding. We are very pleased with her and everything she guided us through for these appliances. And she is very patient ! She stayed with us through every appliance we looked at and explained everything to us. We cant wait for install day!. My go to place to shop for appliances has been Pacific Sales for several years and I'm so happy that we met Danielle this time for these appliances. Thank You read more

I had my contractor referred me to check out this store location. My contractor told me that he has become to this store location for years. So I took his advice and went to the pacific sales in San Dimas. As I walk into the store I was immediately greeted. I asked if they the associate if they sold any plumbing valves since I was doing a bathroom remodel. The associate walk me to the location of the Plumbing department and I was immediately greeted by Stephanie. She asked me ask me a few questions, which I had informed her I was in the middle of a bathroom remodel and my contractor referred me to this location. I told Stephanie that I really need to get a valve today cause the plumber was in the process of doing all hook ups, wall valve and drain today. Stephanie quickly should be a few options and was able to locate the valve I needed and was available for pick up on the same day. Stephanie was able to quickly expedite my shower trims and shipped to my house. Stephanie really made the process easy and simple and she also rang up my order. She is amazing and very helpful. It' was like a one stop shop and I had no idea that this place was owned by Best Buy. I was even able to use my Best Buy credit card. Wow what amazing experience that I have encountered. I will be returning back to this store for my next bathroom remodel. Thanks Pacific sales for making this a great place to shop. read more

Thanks to Joe for helping me make a seamless purchase for my fridge. Super helpful and I was able to get what I needed and when I needed it. Def recommend. read more

Knowledgeable employees. Helped direct us but not over bearing. Found a beautiful kitchen faucet there. I was also impressed that they sell Speed Queen washers! Old school but works like a beast!!! read more

Andrew Galindo always goes above and beyond for us. Very knowledgeable, professional and has great communication and follow through Always a pleasure to work with read more

Ten years customer here. Every time had excellent experience of shopping, especially Andrew of plumbing stuff. He's very professional and helpful. Highly recommend! Five star professional. You won't regret. read more

Maybe I caught them on a bad day, I've had good service here before. But went in today and the employees were actively avoiding me. I first asked about cooktops and it appeared that my questions were annoying the sales person. There is a delicate balance between being too overly aggressive-- but definitely go somewhere else if you don't know exactly what you want or have questions. I need to buy all major appliances. I asked one person in the washing machine section about the general president day sales and he just told me to look at the sign. They don't have the lowest price or best service -- so no reason to come. 2 stars because it's been ok before and Stephanie did a solid job of explaining the washer and dryer warranties (after I was pawned onto her by another employee who couldn't wait to get back to his desk) read more

Pacific Sales Kitchen & Bath - Appliances Near Me - San Dimas, California

I would definitely come back to the San Dimas location, Andrew Galindo was extremely helpful , was having issues with my shower he looked it up figured out the problem ordered the part I needed and called as soon as it came in! He Is very knowledgeable and nice to work with. read more

We bought a new washer and dryer yesterday. A very knowledgeable young woman named Danielle helped us. We had been to several appliance stores researching but Danielle was the best associate we talked to bar none. I recommend Pacific Sales and especially Danielle if you have questions. read more

7 days ago I bought appliances from Joe Antonio and he strongly suggested to get the protection plans for them. If they break I don't have the luxury to buy more with everything being so expensive. He is right!. Now I will have a piece of mind that my stainless steal appliances will be covered if anything happens. Thank u Joe Antonio for everything! read more

The sales staff there is very professional. Everyone there is always willing to help and when I've called to check on my orders, they always answer. 10/10 HIGHLY RECOMMEND this Pacific Sales over any other one. read more

I remodeled our kitchen and master bedroom in 2020. Ordered and picked up the appliances and went on my merry way. Fast forward 5 years and I'm back in Pacific Sales, San Dimas because its where I purchased stuff before and I am very happy with my previous experience. Time to upgrade my toilet. Stephanie came out to greet us on the floor and remembered my wife and me. Pleasantly surprised mind you. I explained what I needed and she again took great care of us. She asked about our equipment from 5 years ago, I raised a minor concern with water pressure, she made some suggestions and today I picked up some washers that should help with my water pressure. I realized then, that Stephanie made my shopping experience seamless and went above and beyond. I happily will continue to shop at this location as I'm sure I will continue to receive a great price for my selections couples with excellent service. Cheers. read more

Pacific Sales in San Dimas, CA is the place to go for your kitchen or bathroom remodels! The service and selection is great. I am working on two bathroom remodels, and worked with Andrew Galindo who was extremely knowledgeable and goes the extra mile. Thank you Andrew and Pacific Sales! Julie Babcock read more

You want it done right.. and with someone who takes care of you like you are family ?? Have Meliza do the job!!! She has so much patience and really took care of all our needs. Totally recommend her and San Dimas Pacific Sales.. every one there always greets you with a smile!! read more

Always a pleasure shopping at the San Dimas Pacific Sales. We got outstanding service from the manager Gabe in selecting our wine refrigerator. We've been making the drive from Riverside to this location for all our appliance needs for years and have always received the best service. We never feel pressured or rushed in our selections and leave with the product(s) that more than meet our expectations. The staff are always friendly and welcoming and the showroom is beautifully laid out. read more

I recently bought a beverage/ wine cooler. Andrew Galindo, who was my sales person, was extremely helpful & kind in assisting me. He also was able to get me the best deal possible. It's amazing how many beverages fit in this. read more

Pacific Sales Kitchen & Bath - My new Beverage Center - Appliances Near Me - San Dimas, California

Joseph and Andrew at Pacific Sales are the best!They are both very helpful and responsive for all our plumbing needs. I highly recommend shopping there. read more

Stephanie was amazing, she was such a great help. I recommend her to everyone. Such a pleasure to work with !

Sanitary station on the left when you enter and some chairs to wait. Really large selection to choose from. Lot's of high end appliances. The showroom is pretty big. I was introduced to George T. Really knowledgeable about the stoves. New 5 burner with door opens either half or full. Great hood that will be perfect. My dishwasher Has 3 drawers the usual plus one above those for long ladels and such. Then microwave. The selection is huge. I didn't know that Best buy owns Pacific sales. Interesting point. So I made 3 appointments. 1st myself to check out my options. 2nd brought hubster. And 3rd to pay. And get a visual answer to the stove button where it's located. So I'd say the experience was really good because they pay attention to all your questions walk you through to what your shopping for and they're able to answer all the questions you have about each appliance. Didn't feel rushed . Pleasant experience to have plenty of time to browse and ask many many questions. Good teamwork tip my hat to the staff that seem to get everything so organized. Thank you staff I'm sure all yelpers will also have a great experience. read more

Pacific Sales Kitchen & Bath - Inside the floor model's - Appliances Near Me - San Dimas, California

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5 stars service from plumbing dept . Special mention to Andrew , Joseph and Fernando . Best customer service , professional service and customer support in my plumbing need . Answered all queries and they were very nice and polite about it. No pressure sales . Happy customer satisfaction for sure . read more