Alex is very efficient and knows exact what needs to be done, installed my washing machine…read morebeautifully!

My dryer stopped working and was 18 years old so was on fence about repairing or replacing. Dryer…read moreworked when I held the start button in so was hoping was a minor fix. I called Dadd's and told him age of the dryer and he strongly encouraged a repair. He said it could be as low as $130 for a minor repair or $200 at most. He said it was $90 for diagnostic and no charge for travel. He came out 2 days later and was 3 hours into his arrival window. After no more than 5 minutes he said I had a busted belt and I was happy thinking I'd be on the low end of his service charge. He didn't say anything further and took dryer apart to replace it. After a couple of belts he did find one that fit and installed it and then announced my bill was $200. I was a little surprised cuz the work he did couldn't have taken more than 15 minutes and he'd told me on the phone he billed for labor by the quarter hour and didn't know why this small job wouldn't qualify for the $130 price he quoted me on the phone for something that took about 15 minutes! I let him know I wasn't thrilled and he started quoting other places that were allegedly much higher for just a service call instead of explaining his pricing. He never even offered me an itemized bill either showing exactly how he justified that price either! In retrospect I should have demanded one. I thought all professionals would do that for repairs! He didn't even offer a receipt either although I did pay with a check. I thought he was a little unscrupulous quoting me $70 cheaper on the phone than what he charged when the work was done--especially when I would have been hesitant to put $200 dollars more into that old of a dryer--and he was aware of the age of my dryer! I also looked up the serial # of my belt and it was only $10 on Amazon--so if was $90 for diagnostic and $10 for belt he charged me $100 for 15 minutes of work! I would not recommend this company.

Northgate Appliance is the only appliance shop that I will shop at! The staff are super friendly,…read moreand the delivery crew... wow. They rock. They really go above and beyond for their customers. They are courteous of homes and really want your experience to be a good one. They also have a great repair policy. They service everything they sell. Give them a call with any questions and you are directed to the right person with an answer. Highly recommend shopping here for any appliance needs.

Customer service is not the best. Tried to get a "clean" copy of a sales receipt because the one…read moreprinted by their very poor printer was not legible for warranty refund by Speed Queen. Staff at Northgate argued that the lousy printed sales receipt should have been good enough. Instead of helping they argued. The new Speed Queen dryer did not work from day one. Service replaced a belt but dryer still did not work. Needed a second repair for disconnected wires. Not what I expected from Speed Queen. Not a satisfied customer. Three-star rating is a gift.

Professional, on time and knowledgeable. Mark went out of his way to make sure my appliance was…read morerepaired correctly

I called Taylored to come fix our G E dishwasher. They are from Muskegon/Norton shores area. When…read moreI went to the web to find a business in small appliance repairs. I chose Taylored because they were near Twin Lake and had a 5 stars. They sent Jake (technician) who came our home the next to repair our dishwasher. Jake was professional while at our home. Seemed knowledgeable in his area (small appliance repairs) . Completed the job and left house clean. He was kind in answering at all my questions. Very friendly during his time at our home. I was pleased when I looked at my bill. Their prices are really fair. I would recommend if you have a household appliance that needs repaired. I definitely would suggest you give them a call. I know I will 616.805.9626

Troy reached out to me with a time and his price. He was…read morequick to show his license and insurance coverage. He was on-time and ready to do the work. He plan was to run two lines, however, he found the issue with the original electrical line, and only had to run the updated line for the GFCI. He put all of the outlets back in the wall that I had exposed to get him the overview of the job. He completed the work of troubleshooting the electrical issue and ran a new line up through a crawl space in three hours.

Troy was able to fit me in on short notice and able to do work same day. Completed the requested…read morework to code and with reasonable pricing.

Used Bo several times for all our appliances. Very friendly and knows his stuff. Worked on our…read morestove, refrigerator, microwave and dishwasher. We have recommended him several times to friends and they were all pleased with Big Lakes service. Will continue to have them be our go to appliance repair service. Manufacturers make these appliances to only last a short time so having a trusted service company is a need today with the rising cost of ALL appliances.

Bo misdiagnosed our dishwasher which resulted in a flooding in our kitchen. We have called/emailed…read moreand he will not respond. Another technician that he sent confirmed that Bo made a mistake. Not a trushworthy business, they do not stand behind their work. I would strongly recommend using someone else - if something goes wrong, I wouldn't not expect them to cooperate.