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Appliance Technician Central

4.2 (5 reviews)
Closed • 7:00 am - 7:00 pm

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PLA Service - Left my house like a bomb friggen went off.

PLA Service

(37 reviews)

They now operate as Leotech Solutions…read more They were sent out to us by PC Richard to fix a Samsung frig. If I could give negative 1 star...BELOW ZERO, I would. This guy almost turned our house into Chernobyl. Burned propane to see what the issue was, smoke all over the kitchen...set off the fire detector which was impossible to turn off until we shut off the power in the entire house. THEN, he almost set the kitchen on fire with some wires in the back of the frig. Horror show. Then he said he would write a report to PC Richard that its unrepairable. We called them today and they said that apparently they will get new parts for it and fix it. We told them the story of Chernobyl and that this frig is dead and we can't have a dangerous machine in the house. Now they're saying "under review" and they'll get back to us. Leotech...horror show. PC Richard...borderline retarded and possibly frauds. (They are "under review" by me ;) ) If these guys don't replace the frig outright, it's time for lawyers.

If there was an option to make this a zero star review, it would be more appropriate. My…read morerefrigerator and range were both dispatched to this company through Sears/Cinch Home Warranty. They fixed the oven ignitor, but while doing the repair, the tech and I both noticed a crack in the inner glass of the oven window. The tech didn't cause it, but rather we found it during the repair. The tech took a picture and said he'd have to post a report, as it wasn't on the original repair ticket. I called back 2 days later, and again 1 week later, to just find out the status of my repairs (did they order the parts, etc). I asked about the oven window and was told it was denied. I immediately called Sears and they told me it wasn't denied.... they had no record of it! Leotech outright LIED about the oven window being denied. I followed up with Sears and now 3 weeks later I've finally gotten the ticket reopened and a different provider will be looking at the cracked oven window. Leotech not only needs to drastically improve their CSR's customer relations training, but they also need to work on their accountability and response. Horrible company and I would not recommend to anyone. If this company is dispatched by a home warranty program, don't wait to request a reassignment.

Appliance Technician Central - homeappliancerepair - Updated May 2026

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