We appreciate recommended Bosch refrigerator and stove and Sharp microwave several years ago. The…read moreproducts are beautiful, fit our setting well and have performed as designed. While Bosch is pricier than some other brands, we find them an excellent selection. Receipt of the appliances was late. The representatives were unreliable about information of timing. Eventually we lost trust in what we began to feel were misrepresentations. This acquisition was during the health crisis of 2000-2001. The breakdown in service may have been related to the myriad of disconnects during the health and economic calamity.

We had the best experience working with Ari at Specialty Appliances. From the moment we walked in,…read morehe greeted us right away and took the time to truly understand what we were looking for. His knowledge is unmatched -- he knew every detail about each appliance and walked us through our options in a way that felt both informative and effortless. He made what could have been an overwhelming decision feel easy and even fun. We ended up finding the perfect grill thanks to him, and I'm so grateful for his guidance. We're planning a full kitchen renovation in the future, and there's no question -- we'll be working with Ari again. Highly, highly recommend him!

Russell is the man! We've bought two couches from these folks and come in as lookie loos a few…read moretimes since moving to the area. They offer delivery and can help you find the exact thing you want whether that's a bench made in the USA couch (our second purchase) or a Stressless motorized loveseat (our first). Something goes wrong a while down the road? No worries! They can look up your purchase history and quickly arrange repair. They have a lot of cute smaller home decor items, chairs, bedroom sets, dining sets, etc. too. Definitely pricier than average furniture stores... but so much more stylish and in my experience the brands they offer are built to last and they stand by what they sell. Highly recommend.

This store does bring a bright light to any dates and there's so many interesting conversation…read morepieces in here from furniture to wall decor to kitchen or living room accessories. The majority of their furniture is modern, clean and sleek. They have an interesting array of products and styles to fit most tastes. They have some really unique bedroom pieces, benches and ottomans too. I could easily lose an hour or two in here without even realizing it. Since it's move south on Main Street, it's not as convenient to stop by during a walk downtown, but the advantage is that everything is now on one floor.

This used to be a Bed, Bath & Beyond store and while I desperately miss that retail option, I'm…read morevery happy to see that they added a much needed option to our area. Yes, we have Home Depot, Lowes but Tractor Supply takes things to another level. You have everything from soup to nuts for your outside needs. There is a section to feed birds, home pets like cats/dogs, farm animals like horse and chickens. You can shop for coveralls, shoes, boots, t-shirts and plaid flannel shirts. There are cute little toys for the kiddies like toy tractors and cars as well as goodies like snacks and candies. Want to buy a baby chicken, come at the right time in the spring and you can scoop up a dozen or so. Otherwise you can bring an animal lover to come and coo and watch the cute little babies under their heated lamps. Want a big boy toy where you can ride over tough terrain in a scooter, go-cart or 7K 'golf cart' they have it. Want to wash your big ol' hairy dog, come on in. I could go on and on, this place has it!

Staff members were very helpful and gave me a lot of guidance on how to use the product I was…read morepurchasing.

So, yeah, didn't do my homework. Didn't read the reviews. Absolutely, the same story, except it was…read more6 MONTHS. Spent hours going over table and chairs. promised in 4 months. call~ says he can't match a stain I wanted (Close, don't care). another month later, still can't get a stain color. NO apologies! Nothing! Wait another two weeks, because apparently the woodshop is in detroit and he only goes down there every 2 weeks. seriously, in 6 months u cant come up with a stain, med light oak?????????? Had to make 4 trips(45-60 min one way). waste of sooooo much time. Run the other way!!!! Guess that's the thanks you get for supporting local. Not very Godly, Marion! we cancelled the order!

We had two handmade tables built and ordered from this store. We love them. Both turned out…read morewonderfully and we couldn't be happier!

Nice store. Very down-to-earth crew working there. The guys working were helpful because they gave…read morehonest answers to questions I had that were clearly swayed by real life events rather than an appliance manufacturer's sales training program. The store is a bit small, but I felt like they had an excellent selection across a complete line of prices. The products in their showroom were all highly-rated appliances!! I'll say this: I paid $300 less for my frig than its price at any other retailer.

Customer service definetly has room for improvement…read more Initially working with these guys was a good experience, however once my suite of appliances were delivered, and after I paid, things went south. The delivery/installation crew did not have the "tape" to wrap the dryer vent tube, nor did they have a water line for the refridgerator (a $16.00 item which should have been provided with the install). The microwave was too large (an undercounter versus over the range - yes, there is a difference), it took SEVEN follow up efforts to finally get my money back. The washer, when I ran it a bunch of brown waxy stuff came out - something was in the drum. I left two messages at the store, no one returned my call.

Big thanks you to Jay from Mattress Liquidators in Chesterfield. Great salesman and an easy-going…read moreguy who doesn't use high pressure sales techniques. He helped me and my wife finally find a bed that would help us with our bad backs. Looking forward to many nights of good sleep. Would highly recommend this store and Jay as your go-to-guy. Thanks again and keep up the great work!

Hi, i wanted to say from all the delay shippings due to COVID, i would give this business a 5 STAR…read morerating because a nice, kind, gentleman name Dan Losh went out of his way to help out any issues and there was a issue with my damaged furniture, he genuinely fixed it for me since the furniture set was discontinued.. Dan, you are a very big blessing and i would recommend anybody go to this store and please i do not regret buying any furniture and mattresses from this store, the business went above and beyond to help customers. I love this place and I recommend my family to buy furniture here. The best people! Do not give up and may God Bless you. From the bottom of my heart, thank you, Melissa Pardo

Delivery service: Derek and Andre communicated thier ETA. They were on time, personable and…read moreprofessional. Plus, our new chair is beautiful!

This online Amish furniture store truly exceeded my expectations. One of the things that really…read moreimpressed me was how they offer to send free samples of different wood types and stain colors, free of shipping costs as well, before you order. In fact, they encourage it before you place an order. It made a huge difference to see and feel the actual materials in person - especially when trying to match existing decor. It shows how much they care about helping customers make the right choice, and it gave me so much confidence in my order. That kind of attention to detail and customer-first approach is rare these days! That kind of thoughtful, exceptionally generous service really sets this furniture store apart, especially when it comes to custom, high-end pieces like Amish furniture. Their website stands out above the other Amish furniture online companies. It is user-friendly, beautifully done, and easy to navigate, with clear photos and detailed descriptions that made choosing the right piece simple - even without seeing it in person. The check out process was a breeze. I want to express my appreciation for the outstanding customer service I received from their team, expressly, Katy, for lending her expert opinion regarding furniture selection and helping me with a coupon code. Everyone I interacted with was not only helpful and knowledgeable, but also incredibly courteous and professional whenever I called. It's clear that this company values customer satisfaction. It's always a pleasure dealing with a company that prioritizes quality service. D. Horan

3/12/2025 Gormans Furniture delivered our leather recliner. We ordered the recliner end of Jan…read more2025 and it arrived just as ordered. We were wanting a smaller, less bulky recliner for our upstairs bedroom and this style fit our needs. The craftsmanship seems to be well made, great quality and the pricing was a bit on the higher side. The delivery crew took great care getting the chair up the stairs and around the corner without scuffing the newly painted walls or the chair itself.

I decided to stop here to see if I might be able to find a bedframe that would be reasonable and…read moredecently priced. The last time I went to this store was at the Novi location. Our whole living room set and dining room set is from there. Not exactly the most cheap place or low end. Let's see what we can find today. Nancy greeted me at the front door. She asked me what I was looking for and I told her a bedframe. She told me that there's displays set up all around the store and to feel free to look around. I perused around the store looking at every bed and the location. I only saw a couple beds that were of interest to me. I finally went back and looked for Nancy and asked her if she had any darker finished wood bed frames. She flipped her page and I noticed that they had a lift bed available. Interestingly enough we've been looking at lift beds for the last couple weeks now. This is the first time I am seeing it at a store other than IKEA. The bed I picked out by Durham with the Soma wood finish came to just under $3700. With the current discount from 40% to 70% off it would be $2,771. It's made of solid wood and I picked a simple wood panel board as well as footboard. It also has solid wood bed rails. The lift itself is a steel metal frame. There's a $99 delivery charge. Their delivery workers and staff will install and unpack the bed frame for us. The lift bed allows for storage underneath the bed, and the metal steel frame will provide the appropriate support for the mattress. And no longer requires the boxspring. Nancy said it could take about a week before she gets word from the warehouse on when the bed will be available for delivery. She said it could take up to 12 weeks to get the bed, but she would know more when she hears from the warehouse. She will let me know in a week or so and text me an ETA. No contact after two weeks about my delivery date. I had to reach out to the store to find out for myself after a few weeks after my purchase and no calls. The customer service was already tepid up until the sale was in the bag and papers were signed. Not what I was expecting for a more expensive store and definitely not the same level of customer service as what I received from their Novi location. I suppose I should have gone back to their Novi location since I have always had better customer service and experience there than I did at the Troy location. No word after 3 weeks about timing for my lift bed delivery, yet I received a text from the sales woman asking to leave her a review after a week. Does she really think she's going to get a glowing review without following-up with me and letting 3 weeks go by without any information about my order or any timing updates at all. It feels like good customer service is now become more of an exception rather than a rule. Follow-up and follow through should be a rule and not an exception in this or any service industry. I spoke with Delora at the billing or main desk area. She said Nancy is usually good about following up with her customers. She gave me the latest ETA for delivery for end of April. Who knew it would take 3 months to get a Wood Lift bed. I received a thank you card from my sales rep, Nancy P. Over a month after purchase. I kind of felt bothered that she has asked for a survey and now this empty thank you card to me. It feels very much like her going through her normal process or motions as the role of a sales woman at this point. A call or text to let me know what I could expect my ordered bed is all I cared about. If you want to know anything about your delivery, best to reach out them, as they would likely not have contacted me until it was due for delivery and to collect the other half of the dues. I paid half the day of the purchase, and I will pay the other half the day before it gets delivered I finally got a call by end of March that my bed was in stock and ready to be delivered and assembled. I spoke with Shelly. She and I arranged payment for the other half of the statement ahead of delivery for the first week in April. The bed took about 10 weeks to come in for delivery. Does that mean my bed is newly built then. I put the order in on January 21st. I got a call a few days prior to the delivery date that gave me a 3 hour window, 8AM to 11AM. The delivery was the easiest part of the entire experience. Called me about 10-15 before coming to the house. They were in and out in less than 40 minutes. The new lift pad goes up quite easily from the metal frame. It definitely takes much more force and energy to drop the bed back down. The color matches the existing dresser and bedroom set in the spare bedroom perfectly. I do like the simplicity of the headboard. Hopefully won't bed lifting and dropping the bed too often.