These guys showed up early and did a great job. They were upfront and honest about my options.read more

Once again, E&J delivers! Called on Sunday. They called me back Monday. Arrived on Tuesday. About…read morean hour or so later my dryer was quiet and working again. Nick was nice, informative, and clean. He left the dryer cleaner than when he got here! I appreciated that all of the dust inside of the dryer drum/space (whatever it's called inside the machine) was vacuumed before the repair was made. These folks are honest, efficient, and hardworking.

Went here to repair my 2001 Kitchenaid. It needed regreased and a check up. My husband originally…read moretried to do it, but he couldn't get out the metal pin holding the top part together. They fixed my kitchenaid for ~$160 in less than 24 hrs, and their customer service was awesome.

Terrible customer service. Good luck everyone talking to anyone.Fixed my pool cleaner tho. Just…read moreterrible customer service.

I'm shocked by the bad reviews Everytime I come here the workers are so helpful and informative. I…read morewas helped by Eugene and he was so helpful! He walked me through so many care ideas for my new plant babies =) and prevented me from making some bad mistakes. actually we picked the perfect plants for my new home. I'm very thankful for him!

If I could give zero stars, I would. I came into this Lowe's fully intending to purchase carpet and…read moreinstallation for one of my properties. I also have flooring that needs to be done at another property, and I was deciding between Lowe's and Home Depot. After my interaction with an employee named Adam, Lowe's has lost at least a few thousand dollars of my business, potentially more. From the beginning, Adam was incredibly dismissive. I explained what I was looking for and asked reasonable questions about the flooring and estimate, and rather than engaging with me normally, he repeatedly stared at me blankly, as if my questions were stupid. If that wasn't what he intended to communicate through his body language, he should be aware of how negatively this behaviour comes across socially. Staring blankly at a customer after they ask a question, rather than engaging with or answering them, is not a positive or professional way to communicate. When he began putting together an estimate, I noticed that the numbers were significantly different from the estimate shown online and asked him why. Instead of simply explaining the discrepancy, he looked at me and asked, "Are you okay?" in an extremely disrespectful and patronizing manner. I responded, "Are you?" and asked to speak with a manager. He then told me that he was answering my questions, "just not the way you want me to," despite the fact that I was asking for clarification precisely because my questions were not actually being answered. When I requested the manager, he sarcastically said, "I'm calling the manager. Is that helpful enough for you?" I told him that he actually had not been helpful at all, at which point he simply walked away and left me standing there without telling me whether a manager was coming. I ultimately had to find another employee and ask them to call a manager for me. The interaction also had extremely misogynistic undertones in my opinion. The combination of the condescension, dismissiveness, patronizing "Are you okay?" response when I questioned the estimate, and general manner in which he spoke to me left me feeling that I was not being treated with basic professional respect. The assistant store manager who eventually spoke with me was very nice, listened to what happened, apologized, and told me he would address it with Adam. I genuinely appreciated how he handled the situation. Unfortunately, by that point the damage had already been done, and I will be taking these flooring projects elsewhere. Lowe's needs to emphasize basic social and customer-service skills with its employees. Customers should be able to ask questions about purchases costing thousands of dollars without being mocked, patronized, or treated as though they are an inconvenience. And even if a customer were being difficult--which I was not--an employee responding with sarcasm and disrespect is incredibly unprofessional and an excellent way to lose business. In this case, that is exactly what happened.

This company was sent out through my home warranty company. The service call was to prepare my…read morebuilt-in microwave. My son was here while the technician came to do the repair. The technician told my son that the handle was broken. My son doesn't live here and would have no way of knowing if the handle was broken. It was NOT broken previous to the technician coming. There also is a chip in my stove top okay when I left a voicemail regarding these damages he says that that's impossible. He admitted to me that he had to remove the entire casing so how is it not possible that a chip could happen something could have hit my stove top a tool could have banged against it. Once I informed him that neither the handle or the chip was there before he came he stopped responding unfortunately I'm a single working parent and needed to be at work and was not able to supervise him so he's taking full advantage of this stating that he's not going to fix these. Why can't he just take responsibility for his mistake Photos attached. The video is of my Granddaughter showing me as soon as she got home.

I had no issues setting up service for my dryer that stopped spinning. The guy made it same day,…read morewhich was very helpful. He was very polite and didn't mind answering all of my questions. The only reason I'm giving this a 4 instead of 5 is due to the cost. My dryer turned out to be fine, a piece inside fell off. It was 60$ for the tech to just put the piece back in place. It did take him about 25 min to get it put back on and the dryer back together, but I still feel like 60$ was a lot for just putting a piece back in place. Just my personal opinion. The tech did offer a 90 day "warranty" if the piece falls off again, they will put it back on for free again or put that 60$ towards the replacement of the piece, so that is very nice. I'm a yelp stickler, otherwise I would have given a 5 stars probably. Great service, just think 60$ was a little high.

Fast, easy, and great service. I ordered a new dryer on…read moreSaturday evening via a website purchase, received texts and an email about delivery - had it delivered - I installed it and running in 5 min Monday morning.. Quick responses - fast delivery - best priced unit I could find..

great customer service and amazing pricing! The whole process was super easy thanks to Kurt. I have…read morealready started recommending Spencer's to friends and family. I bought a stove to replace one that had broken I texted Kurt from the number on the website he provided models that could be delivered sooner in the same price range all in all I got a new stove with a few text and a call. Better pricing than home depot and Lowe's with installation and removal being lower cost as well.

I was told about this place by a friend and decided to come in and check it out, immediately I was…read morehit by how clean and organized the store is! I was looking for a replacement refrigerator because my freezer went out and I had very specific dimensions that I needed, Matthew helped me find exactly what I needed and was able to get me almost new refrigerator with their 5 year maintenance plan so if anything happens to my new refrigerator they will replace it !!!!!! Very impressed with the whole shopping experience will be back next time. Sincerely, Mac D.

In store for 30 minutes 2 customers before us dealt with by only 2 staff members on floor. Seems…read moreexcessive wait time- apparently understaffed-

This place is located on the West side of Alma School South of Warner…read more It is a fairly small store. It mainly has washer, dryers, and refrigerators. Worth a look if you are looking for those particular appliances.

Save your money and go Anywhere else! Very poor quality. I bought a top-of-the-line washing machine…read morejust 18 months ago and it's already stopped working.complete lack of empathy or assistance from the store. As a single mother on a tight budget, I relied on this machine and invested in it expecting durability and reliability. This experience has been incredibly stressful and disappointing.

I had a great experience with logos Ryan went above and beyond for me! Ryan was hard-working,…read moreknowledgeable, and gave me great expert opinion that helped my decision making. The $95 service call was so worth it because Ryan was so helpful, I highly recommend him to anyone looking to have appliances repaired

Ryan was great! Definitely worked on the customer side. Gave great maintenance tips on appliances…read moreand honest recommendations. Had my dryer working again in no time. Appreciate the prompt messages to schedule a consultation and updates on arrivals time.