Scheduled a taxi the night before an early morning flight. Didn't show and didn't answer the phone…read morewhen following up. Will never use this company again.

best taxi is the best in fact the driver Rick lives in the Same Apartment Complex and he's a Gem So…read moreFriggin nice

Update 2026: still a 5-star service!…read more Bill's Transportation Services gives me what no Uber or corporate service could: true piece of mind and the feeling of community. I feel very safe using this service to pick me up in the wee morning hours at the airport and get me home safely, and as a single lady that is very rare but of utmost importance. I have been using this service for almost three years now and the quality has always been top notch. The service has grown to include several more drivers, of which I've had two newer ones, both of whom were polite, courteous and professional. If you're reading this looking for a ride, I encourage you to give Bill's Transportation Services a try, whether it's an airport run, drop off/pick up from a doctor visit you won't be able to drive back from, or any other ride you'll want to schedule in advance.

Hired Bill for trips to and from Logan airport and could not be happier with the caliber of…read moreservice. Bill was early for pickup to Logan and super nice on the way there, making the ride enjoyable. The brand new van offered a very comfortable, smooth and quiet ride and we had plenty of time to spare at the airport. Before departures Bill even offered a courtesy check to make sure we had all the important items like passport, wallet, phone etc. Arriving home, our driver Tony communicated his ETA and called us to confirm the precise pickup point even down to the inch. Tony was so nice and we had good conversation with him and again the van was super comfortable and clean. Tony even helped carry suitcases directly to the door. I appreciated that both Bill and Tony communicated multiple times in text with confirmations, ETAs etc. Sent photos of the vans well in advance with license plates which was a really nice touch, so that we knew exactly what vehicle to look for. Bill and Tony easily accommodated an itinerary with multiple stops which made our lives SO much easier and saved us from unnecessary driving and coordination. Everything was done via text/phone which is way better than dealing with a clunky website or corporate office. Price was very reasonable and very well worth it for the level of professionalism you get. We will be booking with Bill's Transportation Services in the future for sure.

I am a disabled woman and usually take the RIPTA RIDE program. However, for more than two years,…read morewhen RIPTA is short on drivers, they often call Anytime Anywhere Taxi or another taxi service, but most of the time, I get my rides from AAT Taxi & Transportation Service. I have become very familiar with them and use them often. I have these things to say about them, and each is equally important to me: 100% of the time, they are always on time. 100% of the time, the drivers have been very friendly, kind, polite and professional. At times the drivers have even helped me carry some packages I had. 100% of the time, their vehicles are very clean, and I have never smelled cigarette smoke, something I have experienced with other taxi services. I am very happy with this service and have grown to trust them for their consistent professionalism.

Their attitude and their service. RIPTA'S RIDE program for people with disabilities uses this taxi…read moreservice when they don't have enough of their own drivers to transport clients. They shouldn't be working in any service industry, especially one that serves people with disabilities.

Wonderful experience. Prompt, friendly, always in communication. Benny is the best. Great,…read morefocused, safe driver and also kept in constant communication. Would highly recommend and will use them anytime we travel to Boston!

Rachel's car service was exceptional. Billy was awesome, pleasant, drove exceptional from Warwick…read moreto Boston and the return back home upon our return from vacation. We will be using this service when we need transportation!!!!

The driver could have taken 95N to the very next exit but chose to take the street. He asked after…read morepassing the exit if I wanted him to take the exit. At the airport, the meter read $14.70 he then drove pass the drop off, into the parking area and charged me $25. He claimed it was for taxes and the parking lot fee. I gave him the $25 knowing he will never drive me again, and I was exposing him and his referral. Rachel limousine services. They will NEVER have the honor of driving me, my associates or family ever again.

Airport Taxi charged me $26.11 for a 10 minute ride from the airport that was less than 5 miles…read morefrom my house. If I had chosen Uber it would have cost me $12.73 . NO wonder people prefer Uber or Lyft to taxis. I would never call Airport Taxi again!!

After reading so many horror stories about taxi's not showing , I decided to call 24 hours in…read moreadvance for a ride to TF Green Airport at 4am on Sunday morning. They called me back within 12 hours to confirm it. Sunday morning our driver A.J. called me about 5 minutes before 4am to say he was outside. WOW. He was so nice, friendly, and courteous. He took out luggage and placed it in the taxi. Great conversation to the airport. I would highly recommend him. AJ is his name and his number is 401-487-8246. Thank AJ. xox

DO NOT USE FOR ANYTHING IMPORTANT! WILL FORGET OR BE LATE!…read more Lost my reservation from the prior night, did not apologize or offer to fix the problem when they finally came. Rude and expect customers to come back regardless. Overall attitude: "You'll call us again anyway." DO NOT USE FOR IMPORTANT MEETINGS OR IF YOU WANT TO BE ON TIME!

The driver was amazing and so nice. This was a wonderful experience. The car was very clean and the…read moredriver was wonderful . He was very understanding knowing we were going to see my very sick aunt. I recommend this taxi service to everyone. If i could give more than five stars, I would do it.

These guys are a total RIP off, take a Lyft or uber ,wasnt feeling to well coming from the…read moreprovidence airport with my son to new Bedford mass. usually a 45.00 -58.00 ride in a Lyft tops. took a chance for a cab which I haven't done in years.. now I see why the new generation avoid taxis .. what ever the guy didnto the meter it came up to 139.00 then he said he'd charge me extra for using a credit card and not cash. I had to argue with him in front of my son and tell him it's the new way of doing business and not everyone carry cash , my12 year old tried handing me his little cash out his wallet after he saw what was happening .. never again ..do yourselves a favor a catch a Lyft or an uber ..i knew it would cost more but not 60% more .. ridiculous..

They would be better if they actually ran cabs past 3o clock .they are sweet guys (2) but they…read morenever seem to have a cab or to be running always a story i guess they dont llike making money . and it sucks because theres only one cab company in west warwick.

They dropped me off down the road from my destination because "traffic was too bad" mind you I was…read morecarrying a bunch of stuff. I thought about refusing to pay, but I knew it wasn't my drivers fault, it was the scummy owner giving him orders over the radio. Luckily my car hasn't broke in years, if it does I'd rather take a bus than deal with them.

I called Best Taxi at 6:15 this morning for a North Kingstown pick up to go to a paid job in…read moreNewport. They first said that in the past there was no show here, but I assured them that it wasn't me, I've just moved in, and that I never do that to a taxi driver, as I'm a long time taxi user. So they said 20 minutes (arrive at 6:35am). Great, that would be right on time. I checked in 15 minutes later (6:30), and they said, "Oh, we're not going to be able to get a taxi to you until 7:00am." This is the time I had to be at work. I've lost a 300.00 day of work, because I couldn't be that late, and they didn't even have the courtesy to call me to let me know right away. If they had, I would have had time to find another option. Very unprofessional. If you really need to depend on a taxi service, this is not the company.

From the owner: You deserve a reliable form of transportation when you need it. We're available and at your service…read more24 hours a day, 7 days a week. Give us a call. For reliable service, call Best Taxi. All major credit cards are accepted and we have receipts available for you if you need them.