Cashing a check at pnc. They charge 2% with no limit on the amount they take for cashing a check…read more Would never advise anyone to use PNC. Horrible!

Dear PNC branch employees, If you don't know something when…read morea customer/client asks you, please be willing to reach out to another coworker or your managers. Telling customers/clients 'I don't know' isn't how one should be responded to. This branch used to be quite a great spot and branch to go whenever we need anything financially related. We have been coming here for years. Now, it's full of employees who are just flatly giving out 'I don't know' to customers/clients. Hopefully very soon, they will learn to pick up their 'I don't know' and then it into' yes, I'd be more than happy to find out more info for you'

I have been with this bank for many years and through several name changes, and I have mostly dealt…read morewith this particular branch. The staff here gives such great, personal service. It's always a pleasure to come in, they great you and treat you like family. Everyone is super helpful and friendly and it's been a great bank to deal with over the years!

A very special…read morebank Most of the time we use banks for perfunctory and mundane purposes and don't really require a whole lot of interaction with actual people. So much is automated now that we can do much of it online or with minimal human contact. But occasional something complicate, confusing and difficult pops up that requires a banking expert. We required such a banking expert recently and needed to resolve a rather convolved and old problem expediently and efficiently. We were in another state, in a bank we didn't know that didn't know us so we had reservations about the outcome. However we got in contact with the bank's president Matthew, and he was incredibly pleasant and personable and had amazing knowledge and flexibility. He, along with several other wonderful individuals in the bank, solved our problem and went out of their way to give us the information we needed to fix a complicated problem with smiles and humor. Yeah, banks are kind of boring and we expect them to do things without much effort on our part. But once in a while you really need a bank banking expert for something out of the ordinary and this is the real test of the institution and the folks working there. And this Comerica bank and more importantly Mathew and the people working there went far beyond what they had to do and made a difficult situation into one that was quickly and simply solved. Nice to have a site like Yelp to praise a business when they truly deserve special merit.

The staff at this branch were oh so helpful. They helped me and my siblings with my dad's finances…read morewhen he fell suddenly ill. Unfortunately, dad was out of commission for several months. They kindly guided us through the power of attorney process, and even remained calm and helpful when we switched POA from one sibling to another. Kudos to all in the office.

We have accounts with several banks and receive (or have received) other bank services (e.g.,…read moresecurity boxes, refinancing mortgages) through several more. We like this one best. And this branch, with its central location in town, is the one we prefer.

This location has a fantastic staff of tellers, and managers to serve the members…read more Very competent team proud to be a member.

I've called 10 different Advia locations during their business hours and I was not once transferred…read moreto a real person. the AI robot was obviously not able to answer any of my questions and by the time I get out of work the bank is closed. it would be great if the people working would answer the phone. I know that it's not busy at every location so I'm sure not sure why the workers don't take calls.

The Mattawan branch of Advia Credit Union is excellent. I get great service there, everyone working…read morethere is friendly & personable and very accommodating for any questions or needs that I have for all my financial situations. I've always been very pleased with their service and pretty much everybody knows me by name and greets me when I walk thru the door or use the drive thru. Kudos to everybody at the Mattawan Branch !!! - from Keith Clapp :)

I love Consumers Credit Union, and this branch in particular. My niece just turned 18 and needed to…read moreget her accounts, which were previously under my account, set up in her name only. I wanted her to be comfortable going into the branch and handling things on her own, so I only briefly went over some matters beforehand. Although I was with her, the two people who assisted us at Consumers did an amazing job of speaking to my niece and asking her how she wanted to handle different things. My niece would occasionally ask for my input, but Consumers would always address their questions to her. We started off speaking with a manager and he turned us over to a different representative so that person could get credit for an account that was being opened (I thought that was awesome!), but both were very nice. I also loved how patient the woman was as she showed my niece how to get set up on the Consumers app. I didn't get any names as I was not the one being assisted, but I highly recommend Consumers Credit Union.

Busy location, but useful when you're on the West side of town. The drive through and inside are…read moreusually equally busy. It can be a bit of a hassle to get in and out of the lot since you have to enter the main lot for the whole complex and then turn into the little lot for Consumer's (and I've had occasions when the whole lot was full). On Fridays, they have free cookies, which works out great since Friday is typically payday.

Amazing service ! Wendi Traxler and Carrie Boley fought hard to make sure our loan was approved!…read moreI'm almost positive it wouldn't have gone through if it wasn't for the attention to detail and hard work put in by these two amazing women . If your a first time home buyer or this is your last dream house ... Prime lending is the way to go . Ask for Wendi ! She is amazing ! Thanks again Wendi !

Amazing dedicated staff working to meet the customers' needs and make the mortgage process as…read moresmooth as possible!