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    Apria Healthcare

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    9 years ago

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    Home Instead

    Home Instead

    3.2(6 reviews)
    21.6 mi

    With serving our home for over 10 years, this organization has sent excellent Caregivers with high…read moreskills and a Christian attitude. I am thankful for all they do for me. The office has called and educated me on the monthly crafts, my bill, holiday requests and called to just checkin. Thank you Home Instead. Linda Eason

    I'm a full time healthcare worker who was looking to pick up a few extra hours a week. I received…read morethe rudest treatment I've ever received from a receptionist or staffing coordinator.After completing an application I called the Statesville office to follow up. I gave my name and the lady made it very clear that another associate had spoken to her about my application. When I asked what shifts they had available I was told OVERNIGHT WEEKDAYS AND OVERNIGHT WEEKENDS(no specific days of the week). I then said I can't do weekends bc I'm in school,do you know what weekdays?she said no we have many cases(now in a bit of an annoyed tone). I said ok can you give me a little bit of something to work with( in order to try and evaluate if my availability will be a good fit). She says NO I DONT HAVE TO GIVE YOU ANYTHING YOUR THE ONE LOOKING FOR EMPLOYMENT,AND I DON'T THINK WE ARE GOING TO MOVE FORWARD(with my application) yeah it's a hard NO for me! I would NEVER reapply with this company and I would never recommend any of my co workers,client families, or others considering home care for their loved one to this company. Extremely unprofessional

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    Home Instead - Home Instead Care Giver and their client getting ready for the day

    Home Instead Care Giver and their client getting ready for the day

    Home Instead
    Home Instead - Home Instead Care Giver and their client doing chores together

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    Home Instead Care Giver and their client doing chores together

    Home Instead Senior Care

    Home Instead Senior Care

    5.0(1 review)
    28.2 mi

    We hired Home Instead to care for my mom while we were on vacation. My mom had recently moved in…read morewith us after she was no longer able to live by herself due to frequent falls, vision and hearing impairment, frequent MD appts....etc. My experience with HI was pleasant and professional from the beginning on. I first requested info on line and I was contacted by phone within 24 hours. I then spoke with Tabitha at their office and explained what I was looking for. We needed someone to supervise mom, transport her to her dialysis appointments, fix meals and just provide companionship while we went out of town on vacation for 5 days. We met with Connie who came to my home and listened to my needs, met my mom and thoroughly explained their services and fees. I was happy with the prices because I thought that they were reasonable given that I needed to have peace of mind and know that my mom was going to be safe. I actually appreciated the fact that she didn't try to upsell me. Their rates are based upon the specific needs that the person has - the more needs or more hands on attention - the higher in hourly rate. My mom qualified for the lowest rate as she didn't need assistance with bathing, dressing...etc. Then, about 2 weeks later, we were introduced to my mom's caregiver, Julie. Of course, I was anxious and tried to get a good vibe from Julie since I would be allowing this person access to my mom and my home. I sensed that she was going to be fine. She clicked with my mom, hugged her and just seemed to be a good person. We went on our trip and I checked in with mom daily. After day 1, mom said "I love her (Julie)!" She said that Julie was very attentive and patient with her. Each day (we were gone for 5 days) mom reported that everything was going really well and that Julie was taking great care of her. Julie texted me daily to let me know that all was well. She drove my mom to dialysis and made her a meal upon returning home. Just knowing that someone was taking good care of my mom allowed me to truly enjoy my vacation and to relax. She even took my mom out for a walk inside the local mall for exercise, took her to lunch, took her a hair and nail salon appointment. On the last day, mom said, "Julie is good for me. Can I please have her every week?" I am going to do my best to fit this into my budget because it is truly a great help to me and good for my mom. This company is very professional, consistent and responsive in communicating with me (extremely important to me) and the prices are reasonable. Highly recommend.

    Handi-Care

    Handi-Care

    3.0(2 reviews)
    19.8 mi

    Voted best in Burke county for a good reason! The agency is going on 25 years of service! Great…read morestaff, nurses, transportation, and quality home care! They provide respite,CAP, eldercare consulting and personal care services! Located in downtown Drexel, serving Burke, Caldwell and Catawba counties!!

    Let me tell you about this company. My in-laws have been responsible for caring for our Aunt, who…read moreis on the mid to late stages of Alzheimer's disease. This woman can not be left alone, and must need 24 hour help. year after year, if has been difficult finding people to care for her as she has become fairly aggressive at times and requires people who have experience in caring for patients like this. for the first time ever, we sought professional help, my in-laws called handi-care inc. to provide services just for the week of Christmas, hoping that our family could have one week of peace. We refuse to put her in a home, because we want her to have the best quality of life. The first girl who took care of her, who is supposedly "trained", as told by one of the representatives on the phone, started crying and called the company so she could leave when she had one of her bad moments. it turns out, that she was trained, but this was the first in-house patient shes ever dealt with. Our aunt is pretty advanced in dementia. Why would they send an inexperienced aide? the other 3 or so days went well, until today, Christmas Day, when there was no one to care for our Aunt. No one showed up. My mother-in-law called about 10 times on the emergency line. no answer. About a couple of hours later, she decided to check her email, It turns out they sent an email out stating that our staff wanted Christmas off, so no one will be here on Christmas day. Are you kidding me?! Seriously?! after we had agreed to this? After we planned, and talked about how we were to spend this day, this company sends an email? THE NIGHT BEFORE?! That's right, instead of calling us early morning yesterday, they sent us an email. We hardly use emails. Our internet is limited! What we do have, is caller ID, and NO ONE called us. And, Our cell phones are connected via bluetooth to the landline phones so should we receive a call it directs it to the house phone. I say this because, THEY CALLED BACK AND TRIED TO TELL US THEY CALLED US YESTERDAY. Out of all the things we could ever ask for, we just wanted, one week where we didnt have to worry about this poor woman who is losing herself. a moment when we didnt have worry about traveling too far in case of an emergency. A time when we honestly could have a real vacation, and not be pressured to put her in a home where they'll drug her into oblivion and wait for her to die, instead of living as peacefully as she could in the comfort of her own home and die with dignity. This company had officially ruined a Christmas that was thoroughly planned and highly anticipated. Thanks for NOTHING Handi-Care Inc! By the way, they only pay their workers 10 dollars an hour. They are absolutely the worst. THE WORST.

    Photos
    Handi-Care
    Handi-Care - The brochure

    The brochure

    Handi-Care - Voted best home health agency in Burke Co.

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    Voted best home health agency in Burke Co.

    Apria Healthcare - homehealthcare - Updated July 2026

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