The front office staff and the techs are rude and condescending. They don't accept responsibility…read morefor anything and it's your problem. They don't smile, don't welcome you, just sit down until we call you. They are owned by a corporation and they say they don't know who it is. Yeah, right so there is no one to complain to so it's made right. The vets are fine but the others would rather you not even be there.

First off, I have never written a bad review let alone a review in general based on bad…read moreexperiences. Today we brought our fur babies to get their yearly shots/ wellness checks. Immediately right off the bat we were uncomfortable with the overwhelming feeling of unwelcome behavior from the vet staff. The receptionist said " what do yall want?", which we replied with "umm, we have appointments for our dogs to get their wellness checks" and she commented "take a seat". We proceeded to sit outside of the waiting rooms for more than 30 minutes when no one was occupying them. She then proceeded to say "it is time to weight your dogs" so we brought them over and she never once acknowledged the dogs, gave them pets, or helped try to make them feel comfortable. Then, were told to go into a waiting room where everything just spiraled. The vet tech came in and talked with us about prices and what we wanted to get versus what we didn't want to get (this is important stay with me). We ask for a itemized bill to be able to see how much everything costs (as this was our first time here) and the tally came to over 750 per dog, which is not bad with labs yet still steep. We then proceeded to go over what we didn't not need yet, as we would come back the following month for anything but the necessities that were currently needed. Everything seemed to be clear as day and understood so we thought it was going good so far. They then came to grab our year and a half old golden to get his nails trimmed and we heard them through the door talking about our dog saying " HOLD STILL" (yelling at him) as he was actively crying and yelping" when they returned our golden they stated multiple times that "maybe next time we should give him sedation/anxiety meds so he is calm" but we are against that due to how loopy it makes him for days on end but they never asked our opinion. Then, they grabbed our 6 year old border collie whom was actively refusing to go back with them, which he never did at the previous vet. I don't remember a time where I had to encourage one of my dogs to go with a vet at the doctor's office. After all the shots were completed the vet tech came in and stated "the doctor will be right with you". When she came in she didn't acknowledge our dogs much just went straight back to the medicating of our 1 and a half year old golden for nail care. She then proceeded to say, " by the way your golden got the flu shot by accident, the tech took it off on the computer but didn't take it out of the basket so I will comp it but I gave it to him. I am just curious... who doesn't double check medications or ASK if our dogs have allergies before GIVING THEM FOOD(during nail care/ shots as our border collie has a sensitive stomach)!!! She proceeded to tell us that she gave our golden shots in all four limbs (which he is now currently yelping and crying every time he moves) and I don't understand why they couldn't just do it in two. I really do not know what is going on up there we have heard good things from family members but now they lost our business between the rudeness/cold behavior right when we got there to the overwhelming feeling of being rushed and not cared about what so ever. I have never been so mad with an establishment due to the care of my dogs that we see as OUR children. It is sad to say I am beyond displeased and utterly disgusted.

Dr Joe is a wonderful man of God he saved my bulldog Maxs life, when everywhere else wanted…read morethousands of dollars this man came in on his day off preformed an emergency surgery and made it affordable, he is an honest, caring man that does his job because he loves God and animals. There is no one better. If I could give him a hundred stars I would!!

Super nice! Knowledgeable. Was very attentive to my pets needs. Listened patiently when I…read moreexplained what was wrong with my dog.

Worth the drive from Azle, Vet Bill has been a steady presence with our fur kids. From routine…read moreheart worm, flea, allergy treatments, to surgery when one of our cats needed a tail amputation and diagnosing our other cat when he just stopped acting like himself! They can usually see us the same day or the next when we've called. They call when they say they will call with results and usually check on the animals after they've treated our fur kids.

Dr. McGee and staff are fantastic. Lucy has recently had her second orthopedic surgery with Dr…read more McGee and he is simply amazing. We drive an hour from mid-cities to see them and 100% well worth the trip every time! Thank you for loving our baby girl.

I have not been out to the ranch, but this is the ONLY place I have boarded my dog where he did not…read morereturn home with kennel cough! Sheila is very knowledgeable about dogs and actually pointed out a puppy skin condition to me that I didn't realize my dog had. Glad I have a good place to leave my pup now.

We have lived in several places in Texas and Waggin Tails is one of the best places we know about…read morefor boarding our dog. They have large individual kennels for each dog and every time we go there they are clean and do not smell. They also have a large area they use to exercise the dogs every day. The staff is very friendly, knowledgeable and caring. The rates are more than reasonable.

We have a escape artist (a husky) and Bloomoon has put our concern or worry and fears to total…read morerest. They r very experienced in taking good care of my Houdini.Thats his name! And he is getting excited to go to Bloomoon! You can really spoil ur little snug bug as much as u want!! He can get a pup-cup of -safe pet ice cream every day if u want and you can order a daily wilderness walk over their property. Dini loves it! Its his favorite treat. He gets play time. And we get daily pictures of his activities.. They are so cute! And on Saturday thru Monday they have an awesome groomer who will give him a Fluff and Puff b4 he comes home. IT is a true Pet Resort! So they deserve a 5 star. Thank you Bloomoon!

They do a great job taking care of my Bandit boy he's been there twice and loves it!!read more

This place is just what my family has needed since moving to this area. To start, they can board…read moreyour dogs or cats for a reasonable cost. They will spay or neuter your animals for a good price. The building is pretty old, but it's nothing fancy. I will continue to take my animals here.

The folks at Plum Creek are truly special people. Dr. Cerratti and Jo (the assistant) are the…read morekindest and professional care givers and just down-home friendly. They have treated our full size Aussie for medical issues as well as boarding him while we get a weekend away. We could not be more pleased with the care he receives of our beloved Aussie. 5 stars. Please give them a try, you will be so pleased you did!

Had Animals all my life. Never loved a vet so much, Pam is just incredible! Staff is amazing! All…read moremy animals are happy and healthy!

Wonderful front office staff. Dr. Barlow was very efficient and communicated well and knew exactly…read morewhat was going on with Emmet.

Great place that always gives back! 2 events per year for local vendors with a lot of community…read moreparticipation!!

They usually have everything I need however, I have left multiple times because I cant get help,…read moreeven when I go to the help desk. Also, trying to get loaded outside is frustrating. They send you outside and I have had to go back in to remind them I am outside. Last time I tried to shop there, I ended up leaving and going down the road to make my purchase. I paid more but got prompt service. Tractor Supply is turning into the Walmart of farm and ranch and that is not a compliment.