I am absolutely devastated by what happened to my dog under Helen's care. I trusted her to groom my beloved Bernese Mountain Dog, but instead, he was left injured and sick. She used harsh chemicals on him and left them on too long, which burned and irritated his skin. On top of that, she aggressively scratched him with deshedding tools, leaving him raw and in pain. Within 24 hours, my sweet happy and energetic dog became lethargic and very unwell, barely able to move and not eating or drinking. We had to rush him to the emergency vet, where we were told that his rash and sickness were caused by contaminated grooming tools and/or the harsh deshedding products that were left on him. I asked all the questions and double checked that there was nothing else that could have caused this and he doubled down on the groomer causing this harm. Hearing this from a medical professional broke my heart -- my dog suffered because of carelessness and disregard. No pet owner and more importantly no pet should ever have to go through what we did. I entrusted Helen with the health and safety of my dog, and instead, he was harmed and traumatized. Please think twice before allowing Helen to touch your dog. Our pets deserve gentle, safe, and compassionate care -- not to be put at risk. Photo is of Apollo prior to groom and then another two photos after she groomed him and he had to have portions of his coat SHAVED off because of the burns and scratch's on his skin read more

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This service was last July, 2024. The service was extremely pricy and not very good. My usual groomer was on maternity leave so I needed a new groomer for a little while and tried out Bow Tie after seeing the reviews. Helen was sweet and Jelly was not injured during the groom. However, Helen shaved my dog Jelly all the way down due to being "too matted". Jelly had been to many other groomers before in the same state (sometimes scruffier/even more "matted") and was always able to be brushed out and given a normal cut. (I have included before and after pictures of jelly -- you will see he was NOT "matted" beyond help.) All other groomers I've had take the time to de-tangle. It felt lazy that Helen decided to not take the time to brush jelly out and instead told me she "had no choice" but to shave him completely, changing the shape of his face and tail. If I had known she would've done this, I would've taken jelly to another groomer. It took months to get him back to normal. I showed pictures that I wanted jelly to look like and it was not at all. At the end, it ended up costing over $300, and she asked me to please leave a tip too. (My usual groomer is $100, and does a MUCH better job than Bow Tie.) I understand it is difficult to run a small business but I was upset with the service. I would only recommend this service to someone who just needs their dog to be trimmed, and might not be particular about how their dog looks after. Edited to add: the reason why I'm leaving a review months later is because I was showing pictures of Helen's handiwork to my regular professional dog groomer recently, and told her about Helen's reasoning behind why she "had to" shave jelly down (Helen is the only groomer to complain about this in the four years I've had jelly & his care is largely the same) and my professional dog groomer told that it was ridiculous that jelly was shaved down for what was clearly minimal matts, and that it was clear that Jelly was not brushed down properly by Bow Tie (maltipoos require wet brushing, not the dry brushing that Bow Tie attempted, because they have curly hair and not fur). read more

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Helen did a wonderful grooming job on our 4 month old golden doodle. Helen is knowledgeable and gentle. We are so happy Ginger Lily's first grooming treatment was with Helen at Bow Tie Mobile pet Grooming. read more

Bow Tie Mobile Pet Grooming - Ginger Lily's first full grooming, nails, bath, clip and blow out! - Pet Groomers Near Me

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Great experience , Helen was very informative and caring with my dachshund. She updated me on Chibi throughout the appointment and was very gentle read more

Bow Tie Mobile Pet Grooming - Pet Groomers Near Me

My wife called them because they were in our neighborhood and got the number from the van. Wow what a customer/dog service! It's not cheap but I will say it's 100% worth the cost. We have our dog washed at many places including Kennels but this bath is different I promise you. read more

We have struggled to find a groomer who could be patient and kind with our long haired Corgi (who had previously had a bad experiences) but Helen was wonderful! She was thorough, kind, knowledgeable and made it a great experience for Sadie. Sadie was so happy she had the famous Corgi smile! Thanks Helen for making Princess Sadie's spa day so positive. read more

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Helen has groomed our mini goldendoodle puppy twice now. She does such a good job and has been so patient and helpful in teaching our pup how to be groomed, our puppy absolutely loves her! It is so nice to be able to have her come to your door, especially when you have a dog that needs grooming as often as ours. I highly recommend Bow Tie if you are looking for a groomer in the Frisco area! read more

Bow Tie Mobile Pet Grooming - Before and after! - Pet Groomers Near Me

Hey Frisco, stop searching! We bounced around a few groomers before landing on Bow Tie, and Helen is the absolute best! Totally worth every cent and we're thrilled we found her! 10/10 We highly recommend it! read more

$300. For a 10 pound dog, amateur job at best. Worst of all left door open to van on a 100 degree day, my dog is 14 was panting when I got her back. It's amazing she'd not have a heat stroke. read more

Very responsive to requests and questions and their service sounds wonderful but I have not used them since it's more than I want to pay for what is needed. read more

Highly recommend Helen!! She's so great with our high energy boxer pups and they smell so good!