I always have a great experience with Bubbles and Bones. The receptionist is so kind and friendly…read more They are attentive to my requests and gentle with my fur baby. She always come out with a seasonal bow or bandanna and looking fabulous

The people there are pleasant and very caring of your pet. They keep you informed and have records…read moreof previous visits. I do feel that they are overly expensive.

AMAZING!! Texted Maggie last minute and got an appointment for the very next morning. My dogs have…read morenever looked better and they truly took their time to get out all matting, dirt, etc. they were incredibly sweet to our pups and my dogs came back in looking better than ever. One of our dogs is part chow and it's not an easy cut so I was extra impressed when he came back looking so good! Love love love Glass Pas Mobile and will be booking again!

Maggie is a wonderful groomer! She is also very good to my dogs and cares for animals.read more

This is a one stop shop for your Dogo. Morgan is great with…read morecoconut. We're very fortunate to have been able to get an appointment with her two years ago and continue on. The whole staff is very nice and also great. Would highly recommend!

This is an amazing groomer! Very professional. They get our dog in and out quickly. Always…read moreimpressed with their work. Highly recommend!

If you love and care for your pet and want the groomers that make them pretty love and care for…read moreyour pet then you need to have Shari's Family Pet Spa make your pet feel pampered and beautiful. I have been using Shari for over a decade - she worked on my corgi who had been very difficult to handle in his old age - Shari was the only one including the vet who could make my pet feel calm and loved by an outsider. Until his death she cared about him. I loved her for that - we have had two more corgis and would not think of anyone else to take care of their beauty. The very best you could ever imagine!!!!

We used the mobile pet groom service today and she did so awesome! She is so talented and was so…read morequick. Her cut was absolutely perfect. And our senior dog did really well, he came inside and was prancing around like he knew how cute he looked. Really sweet! Highly recommend!

My have a 16 year old Maltese. He hates baths and I've been told by other salons they don't want…read moreanything to do with him. He doesn't have behavioral problems but his Alzheimer's makes him very difficult to work with. I met the owner and the groomer and they took sick great care of my dog. He felt comfortable and they explained to me how to maintain him between visits. I highly recommend this place and am so happy that we brought him here. I highly recommend them !! My pet was truly catered too and they were understanding and caring for my little old man.

This was my second visit. My very Small dog is easy to groom. So I know the reason she looks the…read moreway she does for the second time after being groomed at this Place is not because of behavioral issues while GROOMING!!! I've posted pictures of what I just paid $68 to have a "Professional" (I use this word Lightly) do to my Dog. You decide for yourself if you want to spend this amount of money to have your pet look like this!!!!!! It looks like a toddler got ahold of a razor and went to town. There is NOT ONE area of her that doesn't have long/short/Buzzed fur all in the same areas.... Shame on you as a Company for Charging people for the Unprofessional Services you provide to their PET'S. Now I know why you won't allow people to come in and drop off their Pets. It's Not Fear Of Covid-19. It's because You don't want anyone to Witness what you are doing to these poor Animals!!!! They Charge you and get their tip BEFORE THEY LET YOU EVEN SEE YOUR FUR BABY!!!! I've included Screen Shots of The Conversation Between myself and the "Store GM" as you can see there is only One Sulotion and not one time is it offered. "REFUND"They legitimately feel that they earned the money they charged for the Unprofessional Grooming they provided. As you can see as well, I gave them them the opportunity to prove the "YELP" reviews wrong. Not one time but twice. The concept of the Business is Wonderful. Especially for Fur Baby owners like myself. Who rescued their pet and want them to live their best life possible. The Problem is this Business is Worse then PetSmart thats saying a lot.

Words aren't enough to describe how happy I am to have found Little Elm Grooming! My husband & I…read moreare new Texas residents, moving from San Diego to Frisco about a month ago. We have a 13 lb Silky Wirehaired dachshund, and I had what I thought was a great groomer in California. Well. I found out today that Gladis & Luis are even better!! The haircut was exactly what I wanted, and her face, ears & eyebrows were trimmed the straightest I've EVER seen. The icing on the cake (or doggie) was that she smelled SOOOOOO good! They work in their clean, cool garage turned grooming salon, which is very clever. Now I don't have to worry about finding groomers who are at least as good as our previous ones. I have found the BEST at Little Elm Grooming! We will definitely make this a monthly routine.

They did such a great job with my old long haired dachshund, he was way over due! Price was…read moreabsolutely reasonable! It was done quickly too

Roland & Melinda are great! I picked up my miniature sheepadoodle and was so pleased with the job…read morethey did! He looked absolutely adorable! We've been to a few dog groomers and I feel they have done the best job of all of them!

First Class took wonderful care of my Yorkie. I am quite picky about how my girls are groomed and…read morehad many requests. She listened and noted them all. Truly the best groomer I've ever had and the rate with tip was still less than I've ever paid any other groomer. You've got a customer for life!

Today was the first day that I used The Mutt Puddle and I was extremely pleased with everything…read morefrom their response time, able to get my Koda in, the front desk and how Mariah took care of my sweetie. She did such a wonderful job with bathing and cutting Koda. I was extremely pleased and will definitely be going back. PS. Koda is 11 and was not stressed at all and very comfortable while getting groomed.

**WARNING!!** Before You Trust The Mutt Puddle With Your Dog -- Read This First!!!…read more As a new customer, I recieved that red carpet treatment that makes you think you've finally found "the place." The lesson I learned this time is that the true character of a business isn't revealed when everything goes right. It's revealed when something goes wrong. My situation started with a grooming appointment. The Korean cut I requested wasn't what I received. However, that was not my biggest concern. A really bad grooming job grows back, and I could have easily laughed that off and moved on. What I couldn't overlook was that my tiny 5lb Maltese had a puncture wound (the size of a pencil tip eraser) under her chin and a belly covered in abrasions (guessing from hot clippers). When I got home and discovered the injuries, I emailed TMP immediately. I expected: concern for her well-being and a sincere effort to make things right. Instead, I got a lengthy email about "miscommunication" regarding the grooming. I got an apology. What I didn't get was the one thing I was looking for: genuine human concern for my injured dog. Accidents happen. A mistake and owning it does not automatically lose a customer. The solution was never complicated. A simple acknowledgment (regardless of how it happened). My tiny dog came home hurt and that mattered. A refund as a gesture of respect. Before writing this review, I posted this scenario online in a small dog group. I asked a few simple questions: Would you be upset by these injuries? Is "sorry for the miscommunication" enough? Should a refund be offered? Would you return? The majority of the people who responded to the survey are dog lovers, breeders, rescue shelter owners, show dog handlers, vets and professional groomers who unanimously agreed that they would be upset and that they would not return. Several professionals commented that while accidents can happen, transparency and accountability matter. One comment stood out above all the others: "When I read the salon's response, I don't see a groomer saying, 'I'm concerned about Tina.' I see a business saying, 'You can't prove this was us.'" That perfectly captured what I had been struggling to put into words for this review. David Vargas from TMP responded to that online post. Instead of empathy, there were disclaimers. Instead of a heartfelt attempt to make things right, there was a carefully crafted argument about why I shouldn't feel the way I do. He accused me of painting the business in a bad light. No. I simply described what happened and how it was handled. When your instinct is to defend your reputation instead of showing concern for an injured animal, the picture pretty much paints itself. This experience was extremely upsetting for my family, traumatic for our Tina, and I worry about her demeanor when I take her to a new groomer. She's such a tiny baby and to minimalize our situation has been heartbreaking. Our pets rely entirely on us to protect them and on the professionals caring for them to uphold the trust placed in their hands. For all animal lovers, that trust is sacred. One of the most concerning things I discovered after this experience was The Mutt Puddle's liability policy. Their policy (search for it online) states; that pet owners assume all responsibility when leaving their pets in the salon's care and that The Mutt Puddle and its staff will not be held responsible for injuries, deaths, medical bills, clipper burns, cuts, stress-related issues, or nearly any other problem that may arise during grooming. Reading this after my little girl was injured helped me understand why David Vargas response was defensive .. rather than showing (on a case by case basis) concern for my dog and respect for me as a valuable client. I understand that policies exist BUT they should protect everyone involved, not one sided AND they should never replace compassion, responsibility, and concern for an animal's well-being. New and existing customers should read their policies carefully and decide for themselves whether that reflects the kind of care they want for their pets. We've lost complete trust in The Mutt Puddle and will not go back. They have taught me the difference between customer service and reputation control. Good luck with that business model.